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ContactCenterWorld - Definition
Phrase: Message Boards
This is an area where individuals can post messages to communicate. Electronic messages boards are also display systems used in contact centers to show key stats like calls in queue
ContactCenterWorld - Search Results
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this is an area where individuals can post messages to communicate electronic messages boards are also display systems used in contact centers to show key stats like calls in queue
|Do Your Wall Boards Really Help?|
when an agent looks up at the wall boards in your center what do they see do they see useful information they understand and that helps them enhance the customer interaction or do they see flashing red
|Cidco Sets Up Helpline to Report Rain-related Complaints|
message the control room shall operate from june to september and will be functional 24x7 cidco has roped in civic defense personnel and volunteers to attend to emergencies in minimum response time we
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