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Phrase: Smartphone
Definition:
A smartphone is a mobile phone offering advanced capabilities, often with PC-like functionality (PC-mobile handset convergence). There is no industry standard definition of a smartphone. For some, a smartphone is a phone that runs complete operating system software providing a standardized interface and platform for application developers. For others, a smartphone is simply a phone with advanced features like e-mail, Internet and e-book reader capabilities, and/or a built-in full keyboard or external USB keyboard and VGA connector. In other words, it is a miniature computer that has phone capability.
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beato receives award for best omni channel customer experience initiative in health tech /view/contact-center-news/beato-receives-prestigious-award-for-best-omni-channel-customer-experience.aspx smartphone glucometer devices to manage diabetes and lower their hba1c levels emphasizing customer experience within a diabetes digital healthcare company is essential for fostering patient engagement |
upstream works announces agentnow solution for instant customer service on demand /view/contact-center-news/upstream-works-announces-agentnow-solution-for-instant-customer-service-on-demand.aspx smartphone or visiting a webpage on a mobile device customers can view a corporate branded informational or promotional video while waiting in queue agents can see what the customer sees easily follow |
gupshup launches conversation cloud /view/contact-center-news/gupshup-launches-conversation-cloud-redefining-customer-engagement-for-the.aspx smartphone maker vivo india office the conversational internet is among the biggest trends shaking up the customer experience it is rapidly digitizing the mobile first countries in emerging markets eve |
UJET /company/ujet.aspx ujet is a cloud contact center platform for smartphone era cx by modernizing digital and in app experiences ujet unifies the enterprise brand experience across sales marketing and support eliminating t |
Smartphone /define.aspx?id=6eb75c153355486b9da73c58b99ea690 a smartphone is a mobile phone offering advanced capabilities often with pc like functionality pc mobile handset convergence there is no industry standard definition of a smartphone for some a smartpho |
journey joins cisco solutionsplus to transform identity and transaction security /view/contact-center-news/journey-joins-cisco-solutionsplus-to-transform-identity-and-transaction-security.aspx smartphone in contact center interactions   trust and security are fundamental to providing maximum customer satisfaction said jono luk vice president of product management webex by cisco journey i |
Osayande Okpefa /profile/osayande.okpefa/ compliance manager ujet is a cloud contact center platform for smartphone era cx by modernizing digital and in app experiences ujet unifies the enterprise brand experience across sales marketing and su |
Nothing Tech /company/nothing-tech.aspx nothing tech nothing is here to make tech fun again founded in 2020 their debut smartphone phone 1 made time magazine prestigious “best inventions of 2022” through cutting edge design and user interfac |
Baker Johnson /profile/baker.johnson/ ujet is a cloud contact center platform for smartphone era cx by modernizing digital and in app experiences ujet unifies the enterprise brand experience across sales marketing and support eliminating t |
Top 3 Benefits of Mobile SIP Dialer App for Business /view/contact-center-article/top-3-benefits-of-mobile-sip-dialer-app-for-business.aspx sandip patel contactcenterworldauthor sandip patel bde vindaloo softtech pvt ltdthe mobile sip dialer is a sip softphone application that can be installed on the smartphone it uses mobile data or an in |
The Power of Empathy and Expertise: How a Customer Support Agent Won my Loyalty /blog/susan.tharakan/?id=660b9eba-35d5-45ff-b25b-bbd03bfb9e58 a few months ago i had an issue with my smartphone and i decided to contact the customer support team of the manufacturer i was greeted by a friendly agent who listened carefully to my issue and provid |
Guernsey County, OHIO 9-1-1 Call Center Goes Live /view/contact-center-news/guernsey-county-ohio-9-1-1-call-center-goes-next-gen-with-deployment-of-carbyne.aspx smartphone video feed with a frantic mother whose son had collapsed the call taker was able to see that the son was breathing and to guide her through pre arrival instructions until the ambulance arriv |
Haptik /company/haptik.aspx haptik is a smartphone app to chat with company experts for support information and anything else jio haptik technologies limited parousia khan madhurima gupta |
Mark Cordeiro /profile/mark.cordeiro/ purple communications provides a high quality video relay service vrs available from multiple platforms – tv desktop laptop tablet and smartphone vrs is a free service for deaf and hard of hearing cust |
Agata Dymna /profile/agata.dymna/ smartphone desktop apps process automation conversational intelligence voicebots and even offline solutions for smart homes wherever there is a need for speech recognition and language understanding ou |
Majid Al Futtaim Provides Sign Language Service in Egypt Malls /view/contact-center-news/majid-al-futtaim-provides-sign-language-service-in-egypt-malls.aspx smartphone application with the aim of building an inclusive society the campaign will run for one month within mall of egypt city centre almaza city centre alexandria and city centre maadi available o |
Fanvil Successfully Connects to Microsoft Teams via CyberTwice’s CyberGate /view/contact-center-news/fanvil-successfully-connects-to-microsoft-teams-via-cybertwices-cybergate.aspx smartphone app to open the door for visitors contactcenterworld posted by veronica silva cusi news correspondent source fanvil skype technologies s a miicrosoft microsoft xbox microsoft retired microso |
G2 Names UJET a 2022 Best Software Awards Winner /view/contact-center-news/g2-names-ujet-a-2022-best-software-awards-winner.aspx smartphone era tools for a customer experience like never before said baker johnson chief marketing officer ujet our placement on g2&rsquos highest satisfaction products list shows our commitment to dr |
MoIAT Digitises its Dubai Customer Happiness Centre Services /view/contact-center-news/moiat-digitises-its-dubai-customer-happiness-centre-services.aspx smartphone application and via the call centre on 600565554 will improve customer experience the move is part of the ministry&rsquos efforts to support the objectives of the uae mgovernment initiative |
Parousia Khan /profile/parousia.khan/ haptik is a smartphone app to chat with company experts for support information and anything else haptik is a smartphone app to chat with company experts for support information and anything else jio h |
Calix Launches Mobile Support Cloud for Field Technicians /view/contact-center-news/calix-launches-mobile-support-cloud-for-field-technicians-to-align-a-service.aspx smartphone   as longtime users of support cloud we can attest to the enormous value it brings to our subscriber experience especially when it comes to delivering premium managed wi fi services that |
Holly Barker /profile.aspx?pid=38937620cee140f1a6269b3a726a1ecd ujet is a cloud contact center platform for smartphone era cx by modernizing digital and in app experiences ujet unifies the enterprise brand experience across sales marketing and support eliminating t |
AVANT and UJET Announce Strategic Partnership to Deploy Next Generation of Customer Experience /view/contact-center-news/avant-and-ujet-announce-strategic-partnership-to-deploy-next-generation-of.aspx smartphone era traditional ccaas solutions all attempt to minimize the friction and frustration that is created when consumers switch between multiple channels while attempting to resolve issues with c |
Talkdesk Helps Cabify Fuel Driver Engagement /view/contact-center-news/talkdesk-helps-cabify-fuel-driver-engagement.aspx smartphone app cabify&rsquos main contact center is based in colombia with smaller teams of contact center agents working from argentina chile ecuador mexico peru and spain cabify will use talkdesk to |
YouMail, Inc. /company/youmail-inc..aspx definitive source on robocalling data for telecom carriers smartphone and app companies and public policymakers headquartered in irvine calif youmail inc was founded in 2007 and is privately funded |
Advanced Human Imaging Limited /company/advanced-human-imaging-limited.aspx advanced human imaging limited the company has developed and patented a proprietary technology which enables its users to privately check track and accurately assess their dimensions solely using a sma |
Samsung Launches Pick-up & Drop Service for Smartphones, Tablets /view/contact-center-news/samsung-launches-pick-up-drop-service-for-smartphones-tablets-now-get-mobile.aspx contactcenterworldnew delhi india april 19 2021 samsung an indian consumer electronics and smartphone brand expanded its contactless service offerings in the country with a new pick up and drop service |
CommPeak Launches Softphone to Improve Your Business Calling Experience /view/contact-center-news/commpeak-launches-softphone-to-improve-your-business-calling-experience.aspx smartphone complete with dial pad because of the design&rsquos familiarity you won&rsquot need much time to learn it and can therefore take advantage of its functionality from day one besides there&rsq |
Madhurima Gupta /profile/madhurima.gupta/ haptik is a smartphone app to chat with company experts for support information and anything else haptik is a smartphone app to chat with company experts for support information and anything else jio h |
Holly Barker /profile.aspx?pid=836205a3f91c4ea4961f3e38a085e679 ujet is a cloud contact center platform for smartphone era cx by modernizing digital and in app experiences ujet unifies the enterprise brand experience across sales marketing and support eliminating t |
ATEN Launches CAMLIVE+ to Support Mobile and Gaming Video Capture and Streaming /view/contact-center-news/aten-launches-camlive-to-support-mobile-and-gaming-video-capture-and-streaming.aspx smartphone or a pc to live stream in 1080p60 format making streaming quality immediately outstanding even when on the go the uc3021 supports 60w usb c power delivery pass through which charges a laptop |
Holly Barker /profile/holly.barker/ ujet is a cloud contact center platform for smartphone era cx by modernizing digital and in app experiences ujet unifies the enterprise brand experience across sales marketing and support eliminating t |
Wave Goodbye to 2020: What’s in Store for 2021? /view/contact-center-article/wave-goodbye-to-2020-whats-in-store-for-2021.aspx smartphone revolution first transformed everything it been a difficult year and yet the challenges have made it a game changer that has caused the industry to innovate at a precipitous rate and there&r |
David Howard /profile.aspx?pid=9bd9e2937cbf417291c02f9c2add9e46 director of demand gen ujet is a cloud contact center platform for smartphone era cx by modernizing digital and in app experiences ujet unifies the enterprise brand experience across sales marketing an |
Beth Winkowski /profile.aspx?pid=27355dbde164459aa903b913a3bb7ab4 ujet is a cloud contact center platform for smartphone era cx by modernizing digital and in app experiences ujet unifies the enterprise brand experience across sales marketing and support eliminating t |
Jason Sophian /profile/jason.sophian/ ujet is a cloud contact center platform for smartphone era cx by modernizing digital and in app experiences ujet unifies the enterprise brand experience across sales marketing and support eliminating t |
Pankaj Arora /profile/pankaj.arora/ smartphone in your hand it means an attractive and user friendly interface s myriad screen types and finally real human interaction since its inception in 2015 we have a record of gratified clients and |
Rupert Fallows /profile/rupert.fallows/ out to customers and also for customers who like to receive secure information in formats other than email like sms pdf voice social media portal website smartphone on the appexchange as well |
Are You Getting the Most From Your Technology? /view/contact-center-article/are-you-getting-the-most-from-your-technology.aspx colin hay contactcenterworld five ways training can make a difference and unlock the true potential of your contact centre why buy the latest smartphone if you only use half the apps on the screen why |
Mike Dupuy /profile/mike.dupuy/ product marketing ujet is a cloud contact center platform for smartphone era cx by modernizing digital and in app experiences ujet unifies the enterprise brand experience across sales marketing and sup |
Introducing Gen Z – “Millennials on Steroids” /view/contact-center-article/introducing-gen-z-millennials-on-steroids.aspx daniel mayer contactcenterworld understanding the snapchat smartphone generation is essential for building highly effective contact center teams the worldwide director of j walter thompson&rsquos innov |
Rod Sheriff /profile/rod.sheriff/ director worldremit is an online service that lets people send money to friends and family living abroad using a computer smartphone or tablet worldremit is an online service that lets people send mone |
Throwing Away Old and Used Devices? Reduce, Reuse & Recycle /view/contact-center-article/throwing-away-old-and-used-devices-reduce-reuse-recycle.aspx chris klow contactcenterworld a report by statista states that by 2019 the number of smartphone users in the world will cross a whopping 5 billion mark five billion that&rsquos like a good 3 4th of the |
Preeti Mehta /profile/preeti.mehta/ smartphone in your hand it means an attractive and user friendly interface s myriad screen types and finally real human interaction since its inception in 2015 we have a record of gratified clients and |
Omni-Channel Is Hot News So What’s The Hitch? /view/contact-center-article/omni-channel-is-hot-news-so-whats-the-hitch.aspx magnus geverts contactcenterworld coma recent study found the average person checks his or her smartphone a staggering 85 times a day and just look around in shops and cafés on buses and trains & |
Carmen Beissner /profile/carmen.beissner/ smartphone and continues to make banking simple accessible and transparent for all with a full european banking license state of the art technology and no branch network this is banking redesigned for |
Purple Communications /company/purple-communications.aspx purple communications provides a high quality video relay service vrs available from multiple platforms – tv desktop laptop tablet and smartphone vrs is a free service for deaf and hard of hearing cust |
YapApp India Pvt Ltd /company/yapapp-india-pvt-ltd.aspx smartphone in your hand it means an attractive and user friendly interface s myriad screen types and finally real human interaction since its inception in 2015 we have a record of gratified clients and |
WorldRemit /company/worldremit.aspx worldremit is an online service that lets people send money to friends and family living abroad using a computer smartphone or tablet rod sheriff |
n26 /company/n26.aspx n26 was founded in 2013 by valentin stalf and maximilian tayenthal with the vision to transform the way we manage money and allow us to bank the way we live today n26 has reimagined banking for the sma |