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ContactCenterWorld - Definition
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Phrase: Smartphone
Definition:
A smartphone is a mobile phone offering advanced capabilities, often with PC-like functionality (PC-mobile handset convergence). There is no industry standard definition of a smartphone. For some, a smartphone is a phone that runs complete operating system software providing a standardized interface and platform for application developers. For others, a smartphone is simply a phone with advanced features like e-mail, Internet and e-book reader capabilities, and/or a built-in full keyboard or external USB keyboard and VGA connector. In other words, it is a miniature computer that has phone capability.
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Your search for 'Smartphone' has returned 92 search results
February 25, 2021 4:31 PM
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Your search for 'Smartphone' has returned 92 search results
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February 25, 2021 4:31 PM
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| aten launches camlive to support mobile and gaming video capture and streaming /view/contact-center-news/aten-launches-camlive-to-support-mobile-and-gaming-video-capture-and-streaming.aspx smartphone or a pc to live stream in 1080p60 format making streaming quality immediately outstanding even when on the go the uc3021 supports 60w usb c power delivery pass through which charges a laptop |
| Holly Barker /profile.aspx?pid=1a3740377b7744e48302833e72a83162 ujet is a modern cloud contact center software company with leading innovation in smartphone era customer support on the web phone and mobile apps the ujet platform delights end users with any time any |
| wave goodbye to 2020 what's in store for 2021 /view/contact-center-article/wave-goodbye-to-2020-whats-in-store-for-2021.aspx smartphone revolution first transformed everything it been a difficult year and yet the challenges have made it a game changer that has caused the industry to innovate at a precipitous rate and there&r |
| Smartphone /define.aspx?id=6eb75c153355486b9da73c58b99ea690 a smartphone is a mobile phone offering advanced capabilities often with pc like functionality pc mobile handset convergence there is no industry standard definition of a smartphone for some a smartpho |
| 7 Tips for Keeping Your Business Secure /blog.aspx?uid=62685639273d4252ac699a72769a8387&id=7a38678a-7f99-4385-ab04-af490d2c9820 smartphone smartphones have provided business owners with the tools to conduct business from almost anywhere in the world unfortunately that convenience comes with a price because smartphones can |
| egain modernizes ivr engagement with ai digital and analytics /view/contact-center-news/egain-modernizes-ivr-engagement-with-ai-digital-and-analytics.aspx smartphone age according to a recent accenture survey 84 of consumers hate the ivr experience not surprising because most ivr systems are full of frustrating interaction loops offer limited answers and |
| Vinay /profile.aspx?pid=cb2b1db30e4441cdb9de923f3850b313 smartphone user targeting our extensive range includes the following services ⦿ web design services ⦿ web development services ⦿ e commerce development solutions ⦿ mobile app development ⦿ search engin |
| cimb bank philippines partners with moengage to drive digital first customer engagement /view/contact-center-news/cimb-bank-philippines-partners-with-moengage-to-drive-digital-first-customer.aspx smartphone as we simplify our products and services to provide real solutions for every filipino we continue to build new capabilities leveraging data and technology to get sharper in engaging our cust |
| UJET /company/ujet.aspx ujet is a modern cloud contact center software company with leading innovation in smartphone era customer support on the web phone and mobile apps the ujet platform delights end users with any time any |
| What Is Mobile Banking - Advantages And Disadvantages Of Mobile Banking /blog/inoxoft/?id=9c5e9b21-82b7-410f-b722-12862930cfc7 smartphone owners have used their gadgets for online shopping statistics say that over 75 or roughly 246 million of americans used their smartphones to check their bank balance in 2019 alone and by 202 |
| UJET Launches its Channel Partner Program with PeakView Partnership /view/contact-center-news/ujet-launches-its-channel-partner-program-with-peakview-partnership.aspx smartphone centric all in one contact center solutions with peakview&rsquos expertise and experience will help enterprises and fortune 500 companies better identify and leverage secure scalable reliabl |
| Samsung Enhances Contactless Customer Service Offerings With New WhatsApp Support /view/contact-center-news/samsung-enhances-contactless-customer-service-offerings-with-new-whatsapp-support.aspx contactcenterworld new delhi india july 6 2020 samsung a consumer electronics and smartphone brand in india has started offering customer support through whatsapp to provide prompt resolution to querie |
| 7 Technologies that Are Changing Homes /blog.aspx?uid=198425416ddb4a5a8138faefc1dd90cd&id=c25a8774-b196-411b-9de9-e9e2b0012928 technology has come a long way in just a few years you likely have some rather advanced technology already at your fingertips such as a smartphone or tablet the goal of many of these devices is to make |
| David Howard /profile.aspx?pid=9bd9e2937cbf417291c02f9c2add9e46 director of demand gen ujet is a modern cloud contact center software company with leading innovation in smartphone era customer support on the web phone and mobile apps the ujet platform delights end |
| Haptik /company/haptik.aspx haptik is a smartphone app to chat with company experts for support information and anything else |
| Beth Winkowski /profile.aspx?pid=27355dbde164459aa903b913a3bb7ab4 ujet is a modern cloud contact center software company with leading innovation in smartphone era customer support on the web phone and mobile apps the ujet platform delights end users with any time any |
| WorkForce Software Reimagines the Employee Experience for Global Enterprises /view/contact-center-news/workforce-software-reimagines-the-employee-experience-for-global-enterprises.aspx smartphone and tablet the solution&rsquos technology empowers users to take immediate action on items that require urgent attention without the noise and distraction of less pressing tasks the workforc |
| MTI Expands Smartphone Support with the MTI Connect® Mobile app for iOS and Android Devices /view/contact-center-news/mti-expands-smartphone-support-with-the-mti-connect-mobile-app-for-ios-and.aspx smartphone app when combined with the mti connectr retail platform delivers a host of capabilities to help retailers improve their speed of service create customer experiences and expand new engagement |
| Delivering Exceptional Service through Emotional Intelligence /company/blog/teleperformance/?id=61d2e1fa-4fc9-4113-bb15-630744e7dfc3 smartphone integration which allows guests to check in order room service or plan itineraries on their mobile phones while embracing technology can drive change and open doors to opportunities it&rsquo |
| Purple Communications /company/purple-communications.aspx purple communications provides a high quality video relay service vrs available from multiple platforms – tv desktop laptop tablet and smartphone vrs is a free service for deaf and hard of hearing cust |
| NCR Software to Enhance Santander Customer Experience Across Santander Self Service /view/contact-center-news/ncr-software-to-enhance-santander-customer-experience-across-santander-self.aspx smartphone online and in the branch diego navarrete emea sales vice president ncr corporation said we&rsquore proud to partner with santander to help them meet their customers&rsquo evolving needs thro |
| YouMail, Inc. /company/youmail-inc..aspx definitive source on robocalling data for telecom carriers smartphone and app companies and public policymakers headquartered in irvine calif youmail inc was founded in 2007 and is privately funded |
| Smartphone browsers now support biometrics /company/blog/integratedtelemanagementservices/?id=b91b5461-c26a-48c3-8774-d720ecb53595 the latest and greatest in browser related innovations at your company give us a call now source https www itstelecom com 2019 08 21 smartphone browsers now support biometrics system notification |
| Gucci Opens Call Centres to Bolster Digital Service /view/contact-center-news/gucci-opens-call-centres-to-bolster-digital-service.aspx contactcenterworld london uk may 2019 gucci is opening customer service centres to cater to digital customers with queries specifically those on a smartphone who want to liaise via email live chat or p |
| MOMS Helpline Launches Text Service /view/contact-center-news/moms-helpline-launches-text-service.aspx smartphone navigation and web browser providing instant access to services we are always looking for more ways that technology can be used to improve hoosiers&rsquo health said state health commissione |
| Khanh Lam /profile/khanh.lam/ smartphone components telecoms and factory automation broadcom inc nasdaq avgo is a global technology provider that designs develops and supplies a broad range of semiconductor and infrastructure softw |
| UJET Continues Adds Text, Chat and Feedback Capabilities /view/contact-center-news/ujet-continues-unparalleled-pace-of-innovation-with-added-text-chat-and-feedback.aspx contactcenterworld san francisco ca usa march 27 2019 ujet inc the company that is reimagining customer support with multi channel solutions that fully leverage smartphone era technology and intelligen |
| Samsung Ukraine Makes Call Centre Available Around the Clock /view/contact-center-news/samsung-ukraine-makes-call-centre-available-around-the-clock.aspx smartphone range from call centre staff contactcenterworld posted by veronica silva cusi news correspondent source https www telecompaper com seoul commtech co ltd samsung vads samsung telecommunicatio |
| How Technological Trends are Affecting Mobile App Development? /blog/panaceatek/?id=4a75a085-1179-4a76-bd42-eb75dce7c8bd smartphone segment in the usa and this is the reason why application development companies in usa are increasing every day but the role of the developers is a bit critical with the change or de |
| How Technological Trends are Affecting Mobile App Development? /blog/panaceatek/?id=1825b9ce-009c-4430-940f-364fbf2e5389 smartphone segment in the usa and this is the reason why application development companies in usa are increasing every day but the role of the developers is a bit critical with the change or de |
| Emerging Best Practices in Customer Service Messaging /view/contact-center-article/emerging-best-practices-in-customer-service-messaging.aspx smartphone number and the criticality of the query based on these scores the business can determine the cadence of the interaction and the mode of service whether through automated or human handling or |
| Nicole Gorman /profile.aspx?pid=172036dc77cb476eb0612e957049795f ujet is a modern cloud contact center software company with leading innovation in smartphone era customer support on the web phone and mobile apps the ujet platform delights end users with any time any |
| T-Mobile Austria Wins Consumer Experience Award /view/contact-center-news/t-mobile-austria-wins-consumer-experience-award-tinka-gains-best-chatbot-accolade.aspx smartphone the customer can contact customer services irrespective of time and place the consultants have more time for research and the customer can be in contact with one particular consultant until |
| How the smartphone is changing the customer experience /company/blog/ujetco/?id=ae74a7c7-5302-4de4-a4f0-814b5b20e85f smartphones have fundamentally changed how people interact with one another communication is faster more streamlined and accessible than ever it also transformed how customers expect to make purc |
| Digi: Turn Any Smartphone into a Call Centre /view/contact-center-news/digi-turn-any-smartphone-into-a-call-centre.aspx smartphone into a call centre that can be controlled via the omni app or web dashboard pbx which stands for private branch exchange is an internal telephone system used by most companies so calls made |
| VisTracks /company/vistracks.aspx vistracks hours of service product set consists of the reseller branded vistracks dot compliant and certified smartphone and tablet applications and portal paired with a tablet or smartphone in the veh |
| Monte Dalton /profile/monte.dalton/ vistracks hours of service product set consists of the reseller branded vistracks dot compliant and certified smartphone and tablet applications and portal paired with a tablet or smartphone in the veh |
| Enphase Energy Enhances Customer Experience /view/contact-center-news/enphase-energy-enhances-customer-experience.aspx smartphone or computer 24 hours a day seven days a week a return can now be processed automatically and in 60 seconds or less without the installer having to make a phone call the enphase customer expe |
| Only Samsung, Apple Offering Good Smartphone Customer Service /view/contact-center-news/only-samsung-apple-offering-good-smartphone-customer-service-study.aspx contactcenterworld hamburg germany july 2018 smartphone manufacturers need to step up their after sales service according to an annual study by german researcher disq it found the industry provides onl |
| Vodacom South Africa Launches SmartCitizen App /view/contact-center-news/vodacom-south-africa-launches-smartcitizen-app.aspx smartphone app allows people to track government performance through a secure mobile application by reporting service issues such as water or sanitation and monitoring their resolution in real time it |
| Mike Dupuy /profile/mike.dupuy/ product marketing ujet is a modern cloud contact center software company with leading innovation in smartphone era customer support on the web phone and mobile apps the ujet platform delights end users |
| Throwing Away Old and Used Devices? Reduce, Reuse & Recycle /view/contact-center-article/throwing-away-old-and-used-devices-reduce-reuse-recycle.aspx chris klow contactcenterworld a report by statista states that by 2019 the number of smartphone users in the world will cross a whopping 5 billion mark five billion that&rsquos like a good 3 4th of the |
| Ulster Bank ‘Signs On' with New Service for Deaf Customers /view/contact-center-news/ulster-bank-signs-on-with-new-service-for-deaf-customers-2.aspx smartphone via a secure video call this call provides them with the services of a british sign language interpreter who acts as a third party to facilitate real time conversations between the customer |
| Zappix Announced an Enhanced Visual IVR with Mobile Video and Image Upload Capability /view/contact-center-news/zappix-announced-an-enhanced-visual-ivr-with-mobile-video-and-image-upload.aspx smartphone moishe&rsquos is a full service moving storage and hospitality business and now the first moving company to fully utilize not only a visual ivr mobile on demand service but now also adding t |
| Ulster Bank ‘Signs On’ with New Service for Deaf Customers /view/contact-center-news/ulster-bank-signs-on-with-new-service-for-deaf-customers.aspx smartphone via a secure video call this call provides them with the services of a british sign language interpreter who acts as a third party to facilitate real time conversations between the customer |
| LanguageLine Solutions Wins Gold in Best in Biz Awards 2017 /view/contact-center-news/languageline-solutions-wins-gold-in-best-in-biz-awards-2017.aspx smartphone or pc insight replaced the need for phone lines or specialized equipment when it was released a year ago every insight session is natively encrypted which ensures privacy and eliminates the |
| Sennheiser Launches Centry Mobile /view/contact-center-news/sennheiser-launches-centry-mobile.aspx smartphone or tablet and we have created our new century&trade mobile variants to optimize this dynamic environment explained andreas bach president of sennheiser communications with the sound performa |
| Omni-Channel Is Hot News So What’s The Hitch? /view/contact-center-article/omni-channel-is-hot-news-so-whats-the-hitch.aspx magnus geverts contactcenterworld coma recent study found the average person checks his or her smartphone a staggering 85 times a day and just look around in shops and cafés on buses and trains & |
| The Phone Channel is Dead, Long Live the Phone Channel /view/contact-center-article/the-phone-channel-is-dead-long-live-the-phone-channel.aspx smartphone texting checking social media surfing the web and using convenience features like the calculator and alarm clock functions are all ahead of actually using the phone as &hellip well a phone w |
| The Growing Importance Of Digital Consumer Engagement /view/contact-center-research/the-growing-importance-of-digital-consumer-engagement.aspx smartphone shopping has grown in importance over the same period3 the report also highlights that the internet is now globally the preferred channel to inform retail decisions over all other channels i |
Raj Wadhwani | ContactCenterWorld.com
awesome gala and awards
February 25, 2021 12:29 PM ESTClint Waltman | Ec3
Fantastic presentation as usual. Congratulations to your entire team and obviously yourself Raj for pulling off the near-impossible!
February 26, 2021 1:40 AM EST