ContactCenterWorld - Definition
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Phrase: Content Analytics
Definition:
This is the process of evaluating website content to ensure that it corresponds with the desires of the target market. Can also be used with non web based systems to analyze content.
ContactCenterWorld - Search Results
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cisco and emtrain announce partnership to build a conscious workplace culture for hybrid work /view/contact-center-news/cisco-and-emtrain-announce-partnership-to-build-a-conscious-workplace-culture-for.aspx contactcenterworldsan francisco ca usa june 2022 emtrain a company providing elearning and analytics to create inclusive workplaces by developing pro social skills and cisco are announcing a partnershi |
Content Analytics /define.aspx?id=7594684e26784597b3b67593e234f4ba this is the process of evaluating website content to ensure that it corresponds with the desires of the target market can also be used with non web based systems to analyze content |
Dave Halford /profile/dave.halford/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
Content Guru and AXA UK Continue Technology Innovation Journey With storm® /view/contact-center-news/content-guru-and-axa-uk-continue-technology-innovation-journey-with-storm.aspx contactcenterworld bracknell england feb 22 2022 content guru a customer experience solution provider announced that axa uk a uk insurance company and early adopter of cloud technology has committed to |
Conectys /company/conectys.aspx content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
Cristina Mihai /profile/cristina.mihai/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
ASC /company/asc.aspx analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
King /profile.aspx?pid=d93faaf231c34bf1930f9aa88d9b6813 analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
Alexander Hein /profile/a.hein/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
Chris Wearne /profile/chris.wearne/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
OnviSource Partners with Voicegain for Speech Recognition /view/contact-center-news/onvisource-partners-with-voicegain-for-speech-recognition-based-on-deep-learning-2.aspx deborah cromwell contactcenterworldonvisource a provider of intelligent automation solutions for workforce optimization contact center operation analytics and automation customer experience management |
Merryl Cepe /profile/merryl.cepe/ pr & content marketing specialist call journey is a provider of speech analytics solution as a service call journey is a provider of speech analytics solution as a service call journey philippines |
OnviSource Partners with Voicegain for Speech Recognition /view/contact-center-news/onvisource-partners-with-voicegain-for-speech-recognition-based-on-deep-learning.aspx contactcenterworlddallas tx usa oct 26 2021 onvisource a provider of intelligent automation solutions for workforce optimization contact center operation analytics and automation customer experience ma |
Iulian Bacain /profile/iulian.bacain/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
Ted Bauer /profile/ted.bauer/ content manager ugc moderation and customer experience solutions in 35 languages 24 7 conectys is a global bpo providing specialized solutions that reduce costs and increase speed to market for its cli |
Kayla Hammersmith /profile/kayla.hammersmith/ content ai driven call tracking and analytics platform dialogtech turns phone calls into marketing intelligence dialogtech accessible ai insights help businesses improve marketing roi increase sales co |
Fernando Chong /profile/fernando.chong/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
TrillerNet Acquires AI-Powered Customer Engagement Platform Amplify.ai /view/contact-center-news/trillernet-acquires-leading-ai-powered-customer-engagement-platform-amplify.ai.aspx content platforms to lead the move to internet 3 0 trillernet will use amplify ai ai powered customer engagement technology to launch new business verticals at the intersection of technology entertainm |
AT&T Deploys Dubber Corporation Limited's Unified Call Recording (UCR and Voice AI /view/contact-center-news/att-business-supercharges-its-ip-toll-free-iptf-network-with-dubber-unified-call.aspx content sentiment analytics and call meta data to big data sets applications such as salesforce and more at&t business is again bringing industry leading innovation to customers said steve mcgovern |
Ed Mooney /profile.aspx?pid=680c88c65951459e82941c6e21d3d4c0 director sales na asc is a worldwide leading service provider of omni channel recording quality management and analytics we address all enterprises with recording needs especially contact centers finan |
Ed Mooney /profile/ed.mooney/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
Qumu Announces a Feature Release for Video Control Center Customers /view/contact-center-news/qumu-announces-another-major-feature-release-for-video-control-center-customers.aspx analytics engine qae which provides comprehensive real time and historical usage reporting of both live and on demand video content this new release also provides significant performance improvements a |
Create Chatbots in Just a Few Clicks Using Appy Pie Chatbot /view/contact-center-news/create-chatbots-in-just-a-few-clicks-using-appy-pie-chatbot.aspx content and it ready to go live appy pie chatbot builder comes preloaded with features such as multi language support bot analytics email tracking leads management support for both websites and apps an |
Oana Bacain /profile/oana.bacain/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
Ina Custura /profile/ina.custura/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
Arnold Cobbaert /profile/arnold.cobbaert/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
AnalytixInsight /company/analytixinsight.aspx analytixinsight inc is an artificial intelligence machine learning company analytixinsight's financial analytics platform capitalcube com algorithmically analyzes market price data and regulatory filin |
Anna Lederer /profile/anna.lederer/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
Mark Mitchell /profile/mark.mitchell/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
Socialbakers Named an Industry Leader by Customers in G2’s Winter Reports /view/contact-center-news/socialbakers-named-an-industry-leader-by-customers-across-multiple-social-media.aspx analytics social media management social media monitoring and influencer marketing based on customer reviews in today&rsquos complex marketing landscape many global enterprises look to socialbakers&rsq |
Ripples Launches Media Platform Leveraging Big-Data Capabilities /view/contact-center-news/ripples-launches-media-platform-leveraging-big-data-capabilities.aspx contactcenterworld tel aviv israel oct 10 2019 ripples introduces a new set of big data analytics to its platform creating a new category for food and beverage marketers called beverage top media the n |
Tech Mahindra Acquires Strategic Design Consultancy, Mad*Pow /view/contact-center-news/tech-mahindra-acquires-leading-strategic-design-consultancy-madpow.aspx content strategy mobile app and web development design ops data science and analytics the boston area consultancy will offer a strong complement to tech mahindra&rsquos existing offerings and capabilit |
The Star Online-Netcore Smartech Tie-up Empowers Customer Engagement /view/contact-center-news/the-star-online-netcore-smartech-tie-up-empowers-customer-engagement.aspx analytics and multi channel customer engagement suite the omni channel marketing automation will help the star online consolidate customer communications on a single platform and further orchestrate th |
The Unstructured Content Conundrum /view/contact-center-article/the-unstructured-content-conundrum.aspx analytics or upgrades of course alternative sources such as self service websites and e mail input could be consulted but most of the conversations between a company and its customers remain verbal but |
MeaningCloud /company/meaningcloud.aspx meaningcloud is the easiest most powerful and most affordable way to extract the meaning of any kind of unstructured content from social conversations to internal files use its plug ins to easily perfo |
TO THE NEW /company/to-the-new.aspx to the new is asia leading internet products and solutions company that is accelerating disruption in the digital space with its social and mobile first approach in analytics social crm digital video c |
ASC Americas Inc /company/asc-americas-inc.aspx asc americas inc asc is a worldwide leading service provider of omni channel recording quality management and analytics we address all enterprises with recording needs especially contact centers financ |
Emtrain /company/emtrain.aspx emtrain provides elearning and analytics that measure the impact of social dynamics in the workplace emtrain solutions go beyond compliance to develop inclusion ethics and respect as professional compe |
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