All
Articles
Tips
People
Company
Jobs
Video
Blog
Gallery
Glossary
Store
ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Content Analytics
Definition:
This is the process of evaluating website content to ensure that it corresponds with the desires of the target market. Can also be used with non web based systems to analyze content.
ContactCenterWorld - Search Results
Filter By:
Your search for 'Content Analytics' has returned 49 search results
February 25, 2021 4:31 PM
48 Records Found
Your search for 'Content Analytics' has returned 49 search results
Videos
February 25, 2021 4:31 PM
 | 1 |
You must be logged in to browse to the rest of the results.
| at&t deploys dubber corporation limited unified call recording ucr and voice ai /view/contact-center-news/att-business-supercharges-its-ip-toll-free-iptf-network-with-dubber-unified-call.aspx content sentiment analytics and call meta data to big data sets applications such as salesforce and more at&t business is again bringing industry leading innovation to customers said steve mcgovern |
| Ed Mooney /profile.aspx?pid=680c88c65951459e82941c6e21d3d4c0 director sales na asc is a worldwide leading service provider of omni channel recording quality management and analytics we address all enterprises with recording needs especially contact centers finan |
| Content Analytics /define.aspx?id=7594684e26784597b3b67593e234f4ba this is the process of evaluating website content to ensure that it corresponds with the desires of the target market can also be used with non web based systems to analyze content |
| Merryl Cepe /profile.aspx?pid=a4f052e7ae224386992850c5cfa321b1 pr & content marketing specialist call journey is an australian company rocking the convversation analytics we3've created an evs platform recognising emotion and sentiment call journey is an australia |
| ASC /company/asc.aspx analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
| Ed Mooney /profile/ed.mooney/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
| Fernando Chong /profile/fernando.chong/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
| Iulian Bacain /profile/iulian.bacain/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
| Qumu Announces a Feature Release for Video Control Center Customers /view/contact-center-news/qumu-announces-another-major-feature-release-for-video-control-center-customers.aspx analytics engine qae which provides comprehensive real time and historical usage reporting of both live and on demand video content this new release also provides significant performance improvements a |
| Cristina Mihai /profile/cristina.mihai/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
| Create Chatbots in Just a Few Clicks Using Appy Pie Chatbot /view/contact-center-news/create-chatbots-in-just-a-few-clicks-using-appy-pie-chatbot.aspx content and it ready to go live appy pie chatbot builder comes preloaded with features such as multi language support bot analytics email tracking leads management support for both websites and apps an |
| Ted Bauer /profile/ted.bauer/ content manager ugc moderation and customer experience solutions in 35 languages 24 7 conectys is a global bpo providing specialized solutions that reduce costs and increase speed to market for its cli |
| Oana Bacain /profile/oana.bacain/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
| Ina Custura /profile/ina.custura/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
| Jeanne Landau /profile/jeanne.landau/ director of marketing callfinder is an affordable and flexible cloud based recording and phonetic indexing speech analytics solution that allows businesses to easily record categorize and analyze custo |
| Arnold Cobbaert /profile/arnold.cobbaert/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
| AnalytixInsight /company/analytixinsight.aspx analytixinsight inc is an artificial intelligence machine learning company analytixinsight's financial analytics platform capitalcube com algorithmically analyzes market price data and regulatory filin |
| Anna Lederer /profile/anna.lederer/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
| Mark Mitchell /profile/mark.mitchell/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
| Socialbakers Named an Industry Leader by Customers in G2’s Winter Reports /view/contact-center-news/socialbakers-named-an-industry-leader-by-customers-across-multiple-social-media.aspx analytics social media management social media monitoring and influencer marketing based on customer reviews in today&rsquos complex marketing landscape many global enterprises look to socialbakers&rsq |
| Quadient Cited in Ovum's Report /view/contact-center-news/quadient-cited-in-analyst-report-as-only-customer-communications-management.aspx analytics cja and explores the ways in which cjm is transforming insights into actionable relevant and interactive moments with customers ovum is a data research and consulting business focused on help |
| Johannes Allig /profile/johannes.allig/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
| Ripples Launches Media Platform Leveraging Big-Data Capabilities /view/contact-center-news/ripples-launches-media-platform-leveraging-big-data-capabilities.aspx contactcenterworld tel aviv israel oct 10 2019 ripples introduces a new set of big data analytics to its platform creating a new category for food and beverage marketers called beverage top media the n |
| SAS Recognized as a Leader in Enterprise Marketing Software Suites by Forrester /view/contact-center-news/sas-recognized-as-a-leader-in-enterprise-marketing-software-suites-by-independent.aspx analytics automation and orchestration of insight driven customer interactions to support inbound and outbound marketing sas is top ranked in the strategy category in the report and earned the highest |
| Maria Dulce /profile.aspx?pid=ac39d9f11d0f486795ac5433c090a4d7 content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
| Tech Mahindra Acquires Strategic Design Consultancy, Mad*Pow /view/contact-center-news/tech-mahindra-acquires-leading-strategic-design-consultancy-madpow.aspx content strategy mobile app and web development design ops data science and analytics the boston area consultancy will offer a strong complement to tech mahindra&rsquos existing offerings and capabilit |
| The Star Online-Netcore Smartech Tie-up Empowers Customer Engagement /view/contact-center-news/the-star-online-netcore-smartech-tie-up-empowers-customer-engagement.aspx analytics and multi channel customer engagement suite the omni channel marketing automation will help the star online consolidate customer communications on a single platform and further orchestrate th |
| Alexander Hein /profile/a.hein/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
| Bianca Negru /profile/bianca.negru/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
| Accenture Helps Telefónica Transform the Customer Experience /view/contact-center-news/accenture-helps-telefnica-transform-the-customer-experience.aspx content customized for the individual customer accenture also helped telefónica introduce analytics across all digital channels and call centers to enable a better understanding of the customer t |
| Conectys /company/conectys.aspx content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
| Matalan Chooses ContentSquare to Enable Omnichannel Strategy /view/contact-center-news/matalan-chooses-contentsquare-to-enable-omnichannel-strategy.aspx contactcenterworld london uk nov 26 2018 matalan has chosen contentsquare&rsquos user experience ux analytics solution to enhance its online performance and help the digital teams including insight mar |
| Necla Haskioglu-Larsch /profile.aspx?pid=81df1e1264124969b90141f9858f60e2 analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
| Frank Steffan /profile.aspx?pid=cec51cf842bf46f280f9bad634f387b6 analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
| NewVoiceMedia Wins Digital Innovation Award for Speech Analytics Solution /view/contact-center-news/newvoicemedia-wins-digital-innovation-award-for-speech-analytics-solution.aspx analytics solution it uses speech to text to transcribe calls and deliver intelligent content categorization for instant insight into common themes as well as data visualization for quick analysis and |
| Dynamic Yield and ContentSquare Announce Alliance /view/contact-center-news/dynamic-yield-and-contentsquare-announce-alliance-for-powerful-visualization-of.aspx analytics layer to easily tap into the meaningful signals and actions a user takes as they interact with each experience launched through dynamic yield insights gathered provide a clear picture of the |
| Clarabridge Unveils New Updates to the Clarabridge Banking Solution /view/contact-center-news/clarabridge-unveils-new-updates-to-the-clarabridge-banking-solution.aspx content and dashboards which include conversational analytics banking kpis banking categorisation models key indicators of loyalty such as effort emotion sentiment and intent said mark bishof ceo at cl |
| Adobe Accelerates Unveils Advancements to Magento Commerce Cloud /view/contact-center-news/adobe-accelerates-experience-driven-commerce-with-major-advancements-to-magento.aspx content management personalization and analytics solutions provides an offering for enterprises looking to deliver commerce experiences the company also unveiled an update of the magento platform to em |
| Adobe to Acquire Marketo /view/contact-center-news/adobe-to-acquire-marketo.aspx analytics content personalization advertising and commerce capabilities with marketo&rsquos lead management and account based marketing technology to provide b2b companies with the ability to create ma |
| MeaningCloud /company/meaningcloud.aspx meaningcloud is the easiest most powerful and most affordable way to extract the meaning of any kind of unstructured content from social conversations to internal files use its plug ins to easily perfo |
| The Three Most Important Questions to Ask About the Future of Customer Service /view/contact-center-article/the-three-most-important-questions-to-ask-about-the-future-of-customer-service.aspx analytics are the only way workforce management can effectively and efficiently tackle any degree of call volume lose prediction and you&rsquove lost the game &ndash not to mention your customers but w |
| Katrin Henkel /profile/katrin.henkel/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
| Adela Aliman /profile/adela.aliman/ content ugc moderation and customer experience cx solutions including customer service technical support and virtual assistant packages in over 35 languages 24 7 365 all services are powered by conecty |
| The Unstructured Content Conundrum /view/contact-center-article/the-unstructured-content-conundrum.aspx analytics or upgrades of course alternative sources such as self service websites and e mail input could be consulted but most of the conversations between a company and its customers remain verbal but |
| Christiane Landgraf /profile/christiane.landgraf/ analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
| Andre Riemekasten /profile.aspx?pid=efe19780086043c6aaf7a398281b4c19 analytics we address all enterprises with recording needs especially contact centers financial institutions and public safety organizations we record analyze and evaluate interactions across all media |
| TO THE NEW /company/to-the-new.aspx to the new is asia leading internet products and solutions company that is accelerating disruption in the digital space with its social and mobile first approach in analytics social crm digital video c |
| ASC Americas Inc /company/asc-americas-inc.aspx asc americas inc asc is a worldwide leading service provider of omni channel recording quality management and analytics we address all enterprises with recording needs especially contact centers financ |
💜
March 2, 2021 9:34 AM ESTAwesome
March 2, 2021 9:35 AM EST