ContactCenterWorld - Definition
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Phrase: Blockage
Definition:
A call that cannot be completed because of a busy condition.
ContactCenterWorld - Search Results
Your search for 'Blockage' has returned 4 search results
![]() | PRILINK Prilink collects network metadata directly from network demarc point or mirror port and build a full stack of contact center analytics from ground up, giving an authentic view of network traffic, both in the cloud and onsite. You can visualize all forms of customer interactions from the network side, and quickly identify and resolve network connectivity, call blockage, quality and security issues that are out of the scopes of internal analytics. |
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Joseph Cheng /profile/joseph.cheng/ blockage quality and security issues that are out of the scopes of internal analytics prilink collects network metadata directly from network demarc point or mirror port and build a full stack of conta |
Blockage /define.aspx?id=75f0fea10ff545d089df3cd9ebf20c34 a call that cannot be completed because of a busy condition |
Ellen Lee /profile/ellen.lee/ blockage quality and security issues that are out of the scopes of internal analytics prilink collects network metadata directly from network demarc point or mirror port and build a full stack of conta |