ContactCenterWorld - Definition

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Phrase: Dialed Number

Deriviation(s):DN

Definition:

This is the number that the caller used to connect to the center.


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Dialed Number Identification Service
/define.aspx?id=9024ddae933443d08d0c0e72d594edf4
dnis is a feature of 800 and 900 lines that provides the number the caller dialed to the receiving switch using dnis capabilities one trunk group can be used to serve multiple applications the dnis num
Call Detail Recording
/define.aspx?id=c13114aa7daa466f9aa2f99d32107f84
data on each call captured and stored by the acd can include trunk used time in queue call duration agent who handled the call number dialed for outgoing and other information
Dialed Number
/define.aspx?id=7a197a0588874a44a53f3c33e2a1df25
this is the number that the caller used to connect to the center dn
ReDial
/define.aspx?id=63083c36b03c4d4c9d9e0da6fa84d263
in telecommunication an automatic redial is a service feature that allows the user to dial by depressing a single key or a few keys the most recent telephone number dialed at that instrument
Benefits of Cloud Based Dialer
/blog/cheena/?id=649eef98-1d67-4d7f-aa96-644971ddd3a1
cloud dialers help create a continuous calling process by ensuring close to zero wait time between calls a new number from the company database is dialed as soon as the previous call ends which allows
IVR Integration in Omni Channel Communication
/blog/cheena/?id=dc2e157c-2ea7-45d8-a939-2106fb3293c6
dialed number to check the necessary rules for processing a call on this number if it defined an associated ivr program is invoked by the acd the ivr client process invokes a server process on the appl
Learn about Computer Telephony Integration (CTI
/company/blog/specialtyansweringservice/?id=25e307c6-f390-4669-8330-e958d052ff83
number ani or number dialed to reach the call center sdnis find out more about how cti can turn your computer into a seriously powerful communications tool what is computer telephony integration cti is
Ministry Launches ‘ESDM 136’ Call Center to Increase Public Information Services
/view/contact-center-news/ministry-launches-esdm-136-call-center-to-increase-public-information-services.aspx
contactcenterworld jakarta indonesia aug 21 2018 the energy and mineral resources ministry esdm has just launched a call center called esdm 136 to boost its public information services the number 136 c
Bedford Police Introducing New Direct 911 System
/view/contact-center-news/bedford-police-introducing-new-direct-911-system.aspx
contactcenterworld bedford ma usa may 2018 chief robert bongiorno is pleased to announce the bedford police department has implemented a more modern system that will direct all wireless 911 calls diale

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