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ContactCenterWorld - Definition
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Phrase: Integration
Definition:
Connecting one or more systems to share the benefits offered of each.
ContactCenterWorld - Search Results
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Your search for 'Integration' has returned 1109 search results
February 25, 2021 4:31 PM
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Your search for 'Integration' has returned 1109 search results
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February 25, 2021 4:31 PM
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| digital defense joins microsoft intelligent security association /view/contact-center-news/digital-defense-joins-microsoft-intelligent-security-association.aspx integration between its frontline active threat sweep frontline ats and microsoft defender for endpoint the combined solution increases microsoft defender for endpoint&rsquos proven security coverage a |
| Stefan Kovacs /profile.aspx?pid=5e425186021f4bf4b0b923b3d6ccfa41 vp sales cct solutions provides total unified communications and contact center integration solutions for large and medium size enterprises cct deutschland gmbh cct solutions provides total unified com |
| hodusoft announced an elite integration of hoducc and salesforce crm for efficient communication /view/contact-center-news/hodusoft-announced-an-elite-integration-of-hoducc-and-salesforce-crm-for.aspx contactcenterworldahmedabad india dec 14 2020 hodusoft a voip voice over internet protocol solutions provider has announced the best integration of its hoducc call & contact center software with sal |
| light networks teams up with zoom as a zoom phone certified integrator partner /view/contact-center-news/light-networks-teams-up-with-zoom-as-a-zoom-phone-certified-integrator-partner.aspx integration professionals during the implementation process as a certified integrator partner for zoom phone light networks can provide services to zoom customers to ensure they have a successful deliv |
| Fusion Fusion /profile.aspx?pid=56e99a27e0b54077b344977b55f74956 fusion fusion is a provider of integrated cloud solutions to small medium and large businesses fusion cloud service platform enables the integration of solutions in the cloud including cloud communicat |
| infogain joins egain econet partner network /view/contact-center-news/infogain-joins-egain-econet-partner-network.aspx integration and managed services for egain products welcoming the partnership infogain&rsquos chief technology and strategy officer nishith mathur said we are excited to be egain&rsquos strategic partn |
| Jay Lutchman /profile.aspx?pid=0311f09ce2bc459b871337593d137ad0 integration solutions to the southern africa region ocular technologies is a customer engagement and digital experience solutions provider with a set of individuals that are experts in understanding ma |
| Mass Fraulo /profile.aspx?pid=5e5d3a7c0b034243be7e402149a6457e presales consultant britannic technologies specialise in ip communications systems integration and applications development with over 23 years worth of experience our core offerings are segmented into |
| sugarcrm brings companies cloud based customer experience cx solutions on aws /view/contact-center-news/sugarcrm-brings-companies-cloud-based-customer-experience-cx-solutions-on-aws.aspx integration with amazon connect an omnichannel cloud contact center that helps companies provide customer service aws is a strategic component of sugar&rsquos time aware cx platform enabling scalabilit |
| ipi picks up award at genesys partner vision 2020 /view/contact-center-news/ipi-picks-up-prestigious-award-at-genesys-partner-vision-2020.aspx contactcenterworldreading berkshire uk dec 7 2020 ip integration ipi a digital contact centre provider announced that it has been honoured by genesys a global provider in cloud customer experience and |
| Letacia Singh /profile/letacia.singh/ integration solutions to the southern africa region ocular technologies pty ltd ocular technologies is a customer engagement and digital experience solutions provider with a set of individuals that are |
| korbyt attains aws partner network select tier to deliver visualization and performance management /view/contact-center-news/korbyt-attains-aws-partner-network-select-tier-to-deliver-enhanced-visualization.aspx integration and its solution now meets the aws criteria as an aws well architected solution aws is an important solution provider for korbyt as we drive contact center organizations toward a cloud firs |
| Lucie Leonardi /profile.aspx?pid=a50d51d5c59443dbba2318e2fa1613f8 integration and managed services with its deep technology expertise and industry knowledge it works with clients across the following market sectors manufacturing retail services public health & transp |
| medallia and five9 partner to provide call center and customer experience leaders with rich insights /view/contact-center-news/medallia-and-five9-partner-to-provide-call-center-and-customer-experience-leaders.aspx contactcenterworldsan francisco ca usa dec 1 2020 medallia mdla a provider in experience management announced a partnership with five9 a cloud contact center provider the two companies will deliver a s |
| kustomer to join facebook /view/contact-center-news/kustomer-to-join-facebook.aspx integration into our partners&rsquo tools and faster onboarding to help businesses manage their communications with customers that&rsquos where kustomer comes in kustomer is an omnichannel crm platform |
| David Peterson /profile/david.peterson/ integration and it infrastructure services powerhouse consulting inc powerhouse consulting founded by kathleen peterson specializes in all aspects of call center and telecommunications consulting the t |
| international b2b technology intelligence now available on marketing automation and crm platforms /view/contact-center-news/leading-international-b2b-technology-intelligence-now-available-on-marketing.aspx contactcenterworldwokingham england and quebec city qc canada nov 26 2020 rhetorik a technology sales accelerator announces the integration of salesforce hubspot microsoft dynamics and marketo with net |
| star2star's video meetings now citrix ready /view/contact-center-news/star2stars-video-meetings-now-citrix-ready.aspx contactcenterworld sarasota fl usa nov 2020 star2star a global provider in cloud native communications collaboration and integration solutions for the enterprise announced that its video meetings platf |
| star2star named in gartner 2020 magic quadrant for unified communications as a service worldwide 2020 /view/contact-center-news/star2star-named-in-gartner-2020-magic-quadrant-for-unified-communications-as-a.aspx contactcenterworld sarasota fl usa nov 2020 star2star global provider in cloud native communications collaboration and integration solutions for the enterprise announced that they have been named in th |
| teammate and netsapiens integrate snapsolution uc&c platform with microsoft teams /view/contact-center-news/teammate-and-netsapiens-integrate-snapsolution-ucc-platform-with-microsoft-teams.aspx integration means netsapiens uc&c platform can be activated as a softphone for any microsoft teams user on a netsapiens uc&c solution microsoft teams is an important tool for many businesses toda |
| touchpoint one empowers modern contact centers with new acuity performance management platform update /view/contact-center-news/touchpoint-one-empowers-modern-contact-centers-with-new-acuity-performance.aspx integration with microsoft teams zoom cisco webex and other leading meeting solutions vendors the acuity update is available immediately as a free upgrade to current acuity customers acuity is unique i |
| Gitte Berg /profile/gitte.berg/ integration and managed services and has worked with many major organisations across the uk including argos brewin dolphin bt business business stream eurostar homeserve leeds city council office depot |
| aceyus to support verizon unified communication and customer experience platform /view/contact-center-news/aceyus-to-support-verizons-unified-communication-and-customer-experience-platform.aspx contactcenterworld charlotte nc usa nov 18 2020 aceyus inc a provider of customer experience solutions specializing in enterprise level data management and reporting is proud to announce the integratio |
| The Many Advantages of Modern and Open Call Center Platforms /company/blog/orecx/?id=a6d1a161-d7c2-4b22-8738-5c078dfb5e30 integration and the ability to repurpose hardware to leveraging existing it skills and staff to administer and support the platform specific advantage highlights include platform and operating sy |
| hootsuite announces new integration with microsoft dynamics 365 /view/contact-center-news/hootsuite-announces-new-integration-with-microsoft-dynamics-365-to-help-customers.aspx contactcenterworld vancouver bc canada nov 16 2020 hootsuite announced its new integration with microsoft dynamics 365 within its global isv program for business applications the new alliance will brin |
| Anand Awasthi /profile.aspx?pid=f7cb587ed5d44f729ebaa54f427ddc9f ceo avhan has created a patent pending platform jodo world paas firm for real time communication solutions to enterprise and sme segments our digital cloud unified communications software platforms off |
| asc expands global partnership with mitel /view/contact-center-news/asc-expands-global-partnership-with-mitel.aspx integration of asc&rsquos applications into micloud flex private cloud communications solution companies can enjoy the same recording and analytics functionality regardless of whether they're in an off |
| five9 announces joint customer prosites is utilizing uc integration with microsoft teams /view/contact-center-news/five9-announces-joint-customer-prosites-is-utilizing-uc-integration-with-2.aspx integration with microsoft teams the latest customer prosites a provider of online marketing solutions for dental medical and accounting professionals is using the integration prosites is actively usin |
| zoho announces partnership with tata consultancy services /view/contact-center-news/zoho-announces-partnership-with-tata-consultancy-services.aspx integration services together zoho and tcs will drive growth for global organizations through stronger technology alignment with business goals more transparency across solutions and greater operationa |
| arkansas valley electric cooperative corporation using centurioncares cloud /view/contact-center-news/arkansas-valley-electric-cooperative-corporation-using-centurioncares-cloud-to.aspx integration into the co op network and customer information systems according to brandon fisher arkansas valley electric cooperative corporation technology and communications manager centurioncar |
| creatio recognized in 2020 nucleus research low code value matrix /view/contact-center-news/creatio-recognized-in-2020-nucleus-research-low-code-value-matrix.aspx integration with other platforms and tools as well as the ability to export as a standalone app available templates and out of the box components used to accelerate development built in ai analytics an |
| khoros launches 2020 autumn innovation release /view/contact-center-news/khoros-launches-2020-autumn-innovation-release-delivering-ai-powered-human.aspx integration in khoros communities email support and expanded ai capabilities in khoros care and unified organic and paid social media analytics for facebook instagram and now linkedin plus custom metri |
| government bats for quick launch of integrated helpline 112 /view/contact-center-news/government-bats-for-quick-launch-of-integrated-helpline-112.aspx contactcenterwoerld bhubaneswar india nov 4 2020 the state government has asked police to hasten the launch of the emergency response support service erss scheme which will see the integration of key e |
| star2star named to frost radar report by frost & sullivan /view/contact-center-news/star2star-named-to-frost-radar-report-for-second-consecutive-year-by-frost.aspx contactcenterworld sarasota fl usa nov 4 2020 star2star a global provider in cloud native communications collaboration and integration solutions for the enterprise announced that they have been recogni |
| Paula Morton /profile.aspx?pid=c69f0d92681643e9b8172f66745c7be3 managing director founded in 2007 ctintegrations is an austin based software development and system integration company focused on contact center technology our highly skilled and certified team of exp |
| Linda Schmelter /profile.aspx?pid=e920413a2b94462bb88f2b2d52ddbc7c account manager geomant has two principle areas of business activity contact centre integration geomant has a strong foundation in cti and provides specialised services including solutions architecture |
| fuze expands nice incontact partnership to enhance contact center offerings /view/contact-center-news/fuze-expands-nice-incontact-partnership-to-enhance-contact-center-offerings.aspx integration for contact center agents built on fuze new presence api ensuring agents can easily view the status of and quickly connect to the right subject matter expert to best assist the customer&nda |
| unicommerce enables omnichannel selling for retailers on flipkart /view/contact-center-news/unicommerce-enables-omnichannel-selling-for-retailers-on-flipkart.aspx integration will enable sellers to showcase a wider product portfolio drive more visibility among consumers and enable faster delivery leading to higher business growth he added under this partnership |
| calltower delivers five9 intelligent cloud contact center with microsoft teams integration /view/contact-center-news/calltower-delivers-five9-intelligent-cloud-contact-center-with-microsoft-teams.aspx integration improves customer experience by taking the collaboration capabilities of the teams platform and integrating it with the five9 intelligent cloud contact center solution this gives contact ce |
| Melinyaniso Mapi /profile.aspx?pid=2b7373fe4d9b42a382b6e0ac23653d99 integration solutions to the southern africa region ocular technologies is a customer engagement and digital experience solutions provider with a set of individuals that are experts in understanding ma |
| Jo Kirman /profile/jo.kirman/ senior wfm consultant qpc helps companies to improve their business performance by enabling their customer service operations to surpass their operational and strategic goals qpc's insight integration |
| aceyus leverages aws to streamline contact center operations /view/contact-center-news/aceyus-leverages-aws-to-streamline-contact-center-operations.aspx integration will allow for an omnichannel approach to managing customer interactions using real time data to provide a seamless experience for both customers and agents over the last year aceyus joined |
| enghouse interactive americas earns iso 27001 certification /view/contact-center-news/enghouse-interactive-americas-earns-prestigious-iso-27001-certification.aspx integration with enghouse corporate risk strategies resulting in fewer incidents and service disruptions we take the security and protection of our customers sensitive customer data very seriously espe |
| Muriel Klusmann /profile.aspx?pid=458d2e3790ca4affb5f664a377bf513b integration into backend systems cognigy ai creates superior user experiences and helps companies reduce contact center costs and increase efficiency cognigy ai is available in saas and on premise envi |
| Tasha Raggo /profile/tasha.raggo/ integration solutions to the southern africa region ocular technologies is a customer engagement and digital experience solutions provider with a set of individuals that are experts in understanding ma |
| Ian Moyse /profile/ian.moyse/ emea sales director natterbox enables organisations to deliver service levels to their customers through efficient and effective integration of voice into their digital customer communications natterbo |
| Dumisane Sithole /profile/dumisane.sithole/ integration solutions to the southern africa region ocular technologies is a customer engagement and digital experience solutions provider with a set of individuals that are experts in understanding ma |
| Thato Shebe /profile/thato.shebe/ integration solutions to the southern africa region ocular technologies is a customer engagement and digital experience solutions provider with a set of individuals that are experts in understanding ma |
| Kefilwe Sefemo /profile/kefilwe.sefemo/ integration solutions to the southern africa region ocular technologies is a customer engagement and digital experience solutions provider with a set of individuals that are experts in understanding ma |
| translations com announces globallink connect compatibility with adobe experience manager as a cloud service /view/contact-center-news/translations.com-announces-globallink-connect-compatibility-with-adobe-experience.aspx integration for aem as a cloud service allows users to take advantage of globallink&rsquos translation workflow management and create new translation requests within the familiar interface of the adobe |
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