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ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Completed Call
Deriviation(s):Completed Contact
Definition:
The name of an outbound call where the target has come to a decision regarding the offer; usually either accepting, rejecting, remaining undecided or requesting additional information about the offer.
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Your search for 'Completed Call' has returned 46 search results
February 25, 2021 4:31 PM
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Your search for 'Completed Call' has returned 46 search results
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February 25, 2021 4:31 PM
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| Call Completion Rate /define.aspx?id=673ee02ec6dc41aa954237c864635eb8 the number of completed calls in comparison to the calls that were attempted |
| Blockage /define.aspx?id=75f0fea10ff545d089df3cd9ebf20c34 a call that cannot be completed because of a busy condition |
| Completed Call /define.aspx?id=811a014bcfc34d97b0a730c5d9adb75f the name of an outbound call where the target has come to a decision regarding the offer usually either accepting rejecting remaining undecided or requesting additional information about the offer comp |
| Census of Guam Resumes Operations, Residents Asked to Call /view/contact-center-news/census-of-guam-resumes-operations-residents-asked-to-call.aspx contactcenterworld hagåtña guam usa sept 7 2020 the guam census office has resumed its telephone call center for residents to complete the 2020 census on monday according to a news release f |
| Nthambeleni Emmanuel Murwanthi /profile.aspx?pid=8f94b5ecda41438788246424536f2550 i am focus determined motivated target driven ambitious go getter and a team player i have a call centre certificate which i completed in 2012 at cornerstone call centre college i have general adminstr |
| Mandatory Information /tips.aspx?id=7eeccce7a2d64627be9ab4bdd4cc39bb completed on the e mail form – there could be many reasons why the customer may be using e mail – they may not have a telephone number e mail could be their preferred choice they could be out of the co |
| Rogers Invests in 100% Canadian-based Customer Service Team /view/contact-center-news/rogers-invests-in-100-canadian-based-customer-service-team.aspx completed the transition of 150 remaining customer service positions to canada with new jobs created with partners across ontario quebec and new brunswick with its entire 7 000 strong customer service |
| Getting More Out Of Technology /tips.aspx?id=998b86228de44f5fb8beb714ab551297 completed a call they can offer callers the chance to complete a simple satisfaction survey then set up the ivr so that callers can be transferred to a 3 or 4 question survey which prompts callers to i |
| Coronavirus: Brussels Contact Tracers Aim to Reach 1,000 People a Day /view/contact-center-news/coronavirus-brussels-contact-tracers-aim-to-reach-1000-people-a-day.aspx completed a week long pilot test the region&rsquos contact tracing platform will begin operations with 85 workers in a call centre with maron saying that the aim was to have 120 people on the job by mi |
| Medallia Completes Acquisition of Voci Technologies /view/contact-center-news/medallia-completes-acquisition-of-voci-technologies.aspx contactcenterworld san francisco ca usa may 6 2020 medallia inc nyse mdla a global provider in experience management announced it has completed the acquisition of the speech to text platform voci techn |
| Medallia to Acquire Real Time Speech to Text Platform, Voci Technologies /view/contact-center-news/experience-management-leader-medallia-to-acquire-real-time-speech-to-text.aspx call analysis moments after each interaction has completed optimizing every aspect of call center operations securely especially important as virtual and remote contact center operations take shape our |
| Call Centres Urged to Improve Working Conditions /view/contact-center-news/call-centres-urged-to-improve-working-conditions.aspx contactcenterworld glasgow scotland april 14 2020 a third of call centre workers are still required to work despite not being essential workers and employers are not implementing social distancing says |
| GCU Tele-counselling Centre to Redress Corona-related Stress /view/contact-center-news/gcu-tele-counselling-centre-to-redress-corona-related-stress.aspx completed and punjab governor the chancellor chaudhry muhammad sarwar would formally inaugurate it on thursday today he said the governor corona helpline call centre would also refer patients with psyc |
| Emine Yetkiner /profile/emine.yetkiner/ call center manager iga was founded on october 7 2013 to construct and operate istanbul airport for 25 years the airport is under construction on an area of 76 5 million square meters to the north of i |
| 51 Negrense Scholars Finish Call Center Training /view/contact-center-news/51-negrense-scholars-finish-call-center-training.aspx contactcenterworld bacolod city philippines jan 13 2020 fifty one negrenses completed the contact center services national certificate nc ii course at the negros occidental language and information tec |
| Bury Business Buys Leeds Counterpart /view/contact-center-news/bury-business-buys-leeds-counterpart.aspx contactcenterworld bury uk jan 2020 a bury headquartered business communications provider has completed a six month merger programme with the integration of a leeds based business rocom is a call centr |
| North Charleston Call Center Expanding, Adding 300 Jobs /view/contact-center-news/north-charleston-call-center-expanding-adding-300-jobs.aspx contactcenterworld north charleston sc usa dec 2019 a north charleston call center plans to expand its operations with an investment that will create 300 jobs alorica handles customer calls for the ret |
| Call Center Relocates to Oak Ridge /view/contact-center-news/call-center-relocates-to-oak-ridge.aspx contactcenterworld oak ridge tn usa dec 5 2019 avant llc recently announced that the company has completed the relocation of its call center operations from nearby louisville to commerce park in oak ri |
| Ask Non Customers For Feedback /tips.aspx?id=b81bf82e34ac48d68335d02e612b977b call is completed outbound surveys tend to be more effective though as they are more personal the important thing is work with other departments to set objectives and then target a balance of customers |
| Ümit Çağlayan /profile/umit.caglayan/ contact center solutions turkcc was founded in 1998 to serve in the fields of information and web technologies turkcc which has been the first in the field of design and coding in turkey has completed |
| Ulster Bank to Relocate 650 Staff to Revamped Belfast HQ /view/contact-center-news/ulster-bank-to-relocate-650-staff-to-revamped-belfast-hq.aspx call centre in danesfort stranmillis to its headquarters at donegall square east there are around 800 staff in the headquarters building ulster bank said the move was part of a significant investment w |
| Super-practice Call Centre to Open Before Closures /view/contact-center-news/super-practice-call-centre-to-open-before-closures.aspx contactcenterworld shropshire england oct 2 2019 a planned call centre connecting branches of a gp uper practice should be up and running before any closures take place a council health committee chair |
| Dialogic Announces Successful Interoperability Testing Between the Dialogic BorderNet SBC and OrecX /view/contact-center-news/dialogic-announces-successful-interoperability-testing-between-the-dialogic.aspx completed between the dialogicr bordernet&trade sbc and the oreka audio capture platform from orecx an open source call recording solution provider the bordernet sbc a software only cloud native sbc se |
| Intellicom Helps 11890 to Thrive with Google Telephony Integration /view/contact-center-news/intellicom-helps-11890-to-thrive-with-google-telephony-integration.aspx contactcenterworld dublin ireland aug 2019 intellicom has completed a telephony integration project with directory services provider 11890 the project integrated google indexed business data with 11890 |
| First Call Completion /tips.aspx?id=452d47cf301c4d17a8637e40c2479fc5 a useful parameter for measuring contact centre effectiveness from the caller's point of view is first call completion' i e the percentage of calls which are successfully completed during the call with |
| Rajesh Ramchunder /profile/rajesh.ramchunder/ telecoms engineer my company supplies it and communication voice data technologies to call centres in south africa integrated telecoms my company supplies it and communication voice data technologies t |
| Town’s 311 Center Answers Two Millionth Call /view/contact-center-news/towns-311-center-answers-two-millionth-call.aspx contactcenterworld north hempstead ny usa may 20 2019 the town of north hempstead&rsquos 311 call center established back in 2005 reached a milestone this week as the two millionth caller dialed the in |
| Murat Aydın /profile/murat.aydin/ call center senior manager türk ekonomi bankası teb a financial institution in the turkish banking sector started its banking activities in 1927 with its ever expanding branch network and wide range of |
| VXI Adding 300 Jobs at Downtown Call Center /view/contact-center-news/vxi-adding-300-jobs-at-downtown-call-center.aspx contactcenterworld youngstown oh usa april 2019 in anticipation of the addition of a new line of business vxi global solutions is looking to hire 300 people at its downtown youngstown call center later |
| Vega Moves to New Call Centre Operator /view/contact-center-news/vega-moves-to-new-call-centre-operator.aspx contactcenterworld kiev ukraine april 2019 ukrainian telecommunication group vega has started cooperation with a new call centre operator the operator has concluded a contract on the management of its |
| Wight & Company Completes Next-gen 9-1-1 Communications Center /view/contact-center-news/wight-company-completes-next-gen-9-1-1-communications-center.aspx contactcenterworld wheaton il usa dec 2018 wight & company has completed the design and construction of a new 9 1 1 emergency call center in wheaton illinois the du comm 9 1 1 communications center |
| Policelink to Get Boost in Call Service Operators /view/contact-center-news/policelink-to-get-boost-in-call-service-operators.aspx contactcenterworld brisbane queensland australia dec 2018 call service operators at policelink take more than a million calls from the public each year policelink is the non urgent contact centre for t |
| CGS Receives SOC 2 Type 2 Compliance Certification /view/contact-center-news/cgs-receives-soc-2-type-2-compliance-certification.aspx contactcenterworld new york ny usa nov 2018 cgs a global provider of business applications enterprise learning and outsourcing services announced that it has successfully completed the service organiza |
| Quorum Announces Acquisition of DealerMine Inc. /view/contact-center-news/quorum-announces-acquisition-of-dealermine-inc..aspx contactcenterworld calgary alberta canada nov 5 2018 quorum information technologies inc tsx venture qis quorum or the corporation announced that it has completed the arm length acquisition the transac |
| Alorica in Terre Haute Closing its Doors /view/contact-center-news/alorica-in-terre-haute-closing-its-doors.aspx call centers provide client companies with services such as customer service and and support logistics and fulfillment alorica at 800 fort harrison road no 23 employs about 300 in terre haute it appear |
| Centralized Diagnostic and Reporting Systems for Large Contact Centers, Data Centers /view/contact-center-news/centralized-diagnostic-and-reporting-systems-for-large-contact-centers-data.aspx call distribution ivr capacity human attendants and similar expensive resources speaking to the press mr matthew yost a director of marketing at gl communications inc said recently gl communications in |
| Digital Customer Experience Moves From the Call Center to the Boardroom /view/contact-center-research/digital-customer-experience-moves-from-the-call-center-to-the-boardroom.aspx contactcenterworld nelsonhall has completed a new study entitled digital customer experience services which analyses the current customer experience cx vendor offerings and client requirements and thei |
| Sales Verification Company Announces PCI Compliance at Third Party Verification Call Center /view/contact-center-news/sales-verification-company-announces-pci-compliance-at-third-party-verification.aspx contactcenterworld st petersburg fl usa june 11 2018 sales verification company llc a provider of third party verification services announced that it has successfully completed all necessary requiremen |
| Taurus Insurance Services Go Live with ContactOne’s Innovative Call & Contact Centre Solution /view/contact-center-news/taurus-insurance-services-go-live-with-contactones-innovative-call-contact-centre.aspx completed with a smooth transition to voice over the next few months other channels will be enabled to give a true omni channel experience to their customers and partners we are very pleased with how w |
| Call 4 Health Expands Operations; Adds 150 Jobs in Linthicum Heights, MD /view/contact-center-news/call-4-health-expands-operations-adds-150-jobs-in-linthicum-heights-md-2.aspx contactcenterworld call 4 health the nation&rsquos leading medical call center and nurse triage service has announced immediate plans for a significant expansion of its maryland operations facility loc |
| Call 4 Health Expands Operations; Adds 150 Jobs in Linthicum Heights, MD /view/contact-center-news/call-4-health-expands-operations-adds-150-jobs-in-linthicum-heights-md.aspx contactcenterworld call 4 health a medical call center and nurse triage service has announced immediate plans for a significant expansion of its maryland operations facility located in linthicum height |
| Now, a Call Centre for RTO Grievances /view/contact-center-news/now-a-call-centre-for-rto-grievances.aspx contactcenterworld bengaluru india feb 7 2018 people can now complain about rto services by making a phone call or posting a message on social media the transport department has opened a call centre fo |
| Increasing Hoax, Crank Calls Hampering 108 Service /view/contact-center-news/increasing-hoax-crank-calls-hampering-108-service.aspx completed nine years of operation in assam this month addressing mediapersons here at the jorhat medical college and hospital the regional manager of gvk emri upper assam and barak valley kanakendu sin |
| Sibusiso Mathe /profile/sibusiso.mathe/ ceo agb call centre mr sbusiso basil mathe is the ceo and founder of agb group of companies he founded agb business in 2001 growing it from a small operation in durban town to a formidable solid compan |
| Fatih Horasan /profile/fatih.horasan/ call center manager türk ekonomi bankası teb a financial institution in the turkish banking sector started its banking activities in 1927 with its ever expanding branch network and wide range of produc |
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