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ContactCenterWorld - Definition

Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z

Phrase:Completed Call

Deriviation(s):Completed Contact

Definition:

The name of an outbound call where the target has come to a decision regarding the offer; usually either accepting, rejecting, remaining undecided or requesting additional information about the offer.

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2017 Top Performers MasterClass - Best in North & South Americas
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