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ContactCenterWorld - Definition
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Phrase: Voice Processing
Definition:
The technology that allows computers to speak, store human voices, and react to human speech.
ContactCenterWorld - Search Results
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Your search for 'Voice Processing' has returned 166 search results
157 Records Found
Page: 1 | 2 | 3 | 4
Your search for 'Voice Processing' has returned 166 search results
Videos
Page: 1 | 2 | 3 | 4
| 4 Steps to Creating an IVR Programme that Customers Don’t Hate /company/blog/businesssystemsuk/?id=fc2021bd-e6c1-45d4-a4d3-2d4afb5e4d0b interactive voice recognition ivr technology was hailed as a major breakthrough for contact centre operators with software that can interpret and act on cues from speech in natural usage it brought abo |
| Voice Processing /define.aspx?id=823d58df1d51467b888d136e2b4baba2 the technology that allows computers to speak store human voices and react to human speech |
| Audiotext /define.aspx?id=9ff992df3da74acd96123f01b64e9f99 a voice processing system that allows callers to choose from a variety of options by using their touchtone phones audiotex ivr |
| Database Call Handling /define.aspx?id=370755b95a1047349f630ee62237d9ef an application whereby the acd works in sync with the database computer to process calls based on information in the database for example a caller inputs digits into a voice processing system the datab |
| What is Natural language processing? /blog/chatbots/?id=c0c55497-e6eb-42fe-81b7-5d5ea0579f8c the natural language processing is the field of knowledge of artificial intelligence that deals with the investigation of how to communicate machines with people through the use of natural languages su |
| omnichannel technology helps bpos get an edge on the competition and retain clients longer /view/contact-center-article/omnichannel-technology-helps-bpos-get-an-edge-on-the-competition-and-retain.aspx processing outsourcing companies bpos in particular need to respond swiftly to new client demands and offer a service that is impressive and efficient without breaking the bank omnichannel technology f |
| otp bank to modernize its contact center on noda contact center platform /view/contact-center-news/otp-bank-to-modernize-its-contact-center-on-noda-contact-center-platform.aspx voice processing outbound call campaigns non voice processing web chats messengers social media omni channel &bull quality management workforce management integration with crm siebel for handling calls |
| dialpad acquires talkiq to bring voice driven artificial intelligence to business communications /view/contact-center-news/dialpad-acquires-talkiq-to-bring-voice-driven-artificial-intelligence-to-business.aspx processing technologies with dialpad leading communications solutions dialpad will deliver voiceai to help business teams capture and learn from conversations as they happen one trillion words are spok |
| voice bots help russian post with customer service /view/contact-center-news/voice-bots-help-russian-post-with-customer-service.aspx processing queries connected with mail tracking and information on the nearest post offices these queries are very common and are processed using typical scripts so it was logical to develop and deploy |
| Karren Kaye Juanillo /profile/karren.kaye.juanillo/ voice back office processing services to deliver superior results in a very cost effective manner eperformax was one of the first call centers in the philippines in 2002 and now has two locations – man |
| liquid voice expands solution portfolio with new advanced voice analytics /view/contact-center-news/liquid-voice-expands-solution-portfolio-with-new-advanced-voice-analytics.aspx contactcenterworld liquid voice a provider of interaction recording quality management and analytics has announced the immediate availability of liquid analytics this new contact centre tool includes t |
| clarify version 2 0 targets avaya ip office customers /view/contact-center-news/clarify-version-2.0-targets-avaya-ip-office-customers.aspx voice processing richard garel jones believes clarify can help businesses of all sizes to better handle customer interactions responsibly manage the increasing pressure of compliance and identify areas |
| costa rica call center employees go from attending calls to programming and monitoring bots /view/contact-center-news/costa-rica-call-center-employees-go-from-attending-calls-to-programming-and.aspx processing voice to text converters and voice analysis the goal of the companies is to increase savings productivity profitability efficiency processing capacity and business as well as dedicate more p |
| Dialogic /company/dialogic.aspx dialogic is a provider of technologies based on open standards such as host media processing and other multimedia products that enable its customers and partners to deliver mobile video ip and tdm solu |
| oak launches new gdpr feature pack for recordx /view/contact-center-news/oak-launches-new-gdpr-advanced-feature-pack-for-recordx.aspx voice processing richard garel jones says the advanced feature pack aims to support current recordx customers in becoming gdpr compliant as well as appealing to businesses considering call recording fo |
| Richard Page /profile.aspx?pid=46546c3bf5cf4e41bf9ce7ae768a731a ceo advanced ai technology and natural language processing delivered to clients in the cloud that harnesses both voice and digital conversations the focus is on building an environment where intelligen |
| new omnichannel platform improves communication with customers /view/contact-center-news/new-cloud-platform-clear-favourite-with-betfred.aspx voice video sms email and social media dialogue with secure payment gateway for pci dss level 1 compliance elaborating on how the technology works vapour&rsquos ceo tim mercer explains this really is a |
| Enhanced Service Providers /define.aspx?id=3e72eb71b1ca4195855034d51a788796 a for profit business that offers to transmit voice and data messages and simultaneously adds value to the messages it transmits examples include telephone answering services alarm security companies a |
| Cheena Shekhawat /profile/cheena.shekhawat/ digital marketing executive aria telecom solution pvt ltd is manufacture and supplier of telecommunications products started in year of 2003 in new delhi india company specializes to develop various vo |
| Christie Skerski /profile/christie.skerski/ hr director nexxlinx is a customer care and business processing outsourcing company for the cable media publishing gaming and eretail industries we deliver a customer experience across multiple channel |
| Valerie Losardo /profile.aspx?pid=e6e0d697aafb4926b3eb475754e099b5 vp of operations and finance nexxlinx is a customer care and business processing outsourcing company for the cable media publishing gaming and eretail industries we deliver a customer experience across |
| Craig Mento II /profile/craig.mento.ii/ director of sales nexxlinx is a customer care and business processing outsourcing company for the cable media publishing gaming and eretail industries we deliver a customer experience across multiple c |
| Making Natural Language Processing Feasible with Artificial Intelligence /company/blog/plumvoice/?id=12638cca-0cbd-4f93-aabf-62b65e9b5b7f in a past post we discussed the technological and the financial challenges that go hand in hand with developing natural language processing nlp applications while these challenges remain relevant more |
| Jeff Buckman /profile.aspx?pid=2c869ab1f330424ab92ec14087d7043b coo nexxlinx is a customer care and business processing outsourcing company for the cable media publishing gaming and eretail industries we deliver a customer experience across multiple channels device |
| AVST /company/avst.aspx applied voice & speech technologies inc is a developer of enterprise communications solutions for businesses of all sizes avst offers suite of second generation enterprise communications solutions incl |
| Robots In Your Back Office? /blog/callcentersbuzz/?id=ef58e669-1cbc-4d4e-8fb1-8e9010ed7c86 imagine you called a business&rsquos helpdesk and are greeted by a robotic voice that is that is depending on highly advanced artificial intelligence isn&rsquot it fancy and intriguing however what we |
| Verint Empowers Digital Workforce with Automation Capabilities Leveraging AI /view/contact-center-news/verint-empowers-digital-workforce-with-automation-capabilities-leveraging-ai.aspx voice controlled digital personal assistants and benefit from automation to perform schedule tasks on mobile devices&mdashwhenever and wherever they choose verint&rsquos automation solutions for wfm&md |
| Machine Learning Is Improving IVRs /company/blog/dialogic/?id=fc241626-5b66-40cf-918a-dd2547132840 processing energy production and natural language processing machine learning is improving the work of ivr interactive voice response application developers customers can speak in their own words and t |
| Ravindra Saini /profile/ravindra.saini/ aria telecom solution pvt ltd is manufacture and supplier of telecommunications products started in year of 2003 in new delhi india company specializes to develop various voice processing system includ |
| Telefonix Voice & Data Brings Spatial Audio Experience to UK Boardrooms /view/contact-center-news/telefonix-voice-data-brings-spatial-audio-experience-to-uk-boardrooms.aspx amanda leek contactcenterworld telefonix voice and data a provider in unified business communications and technology solutions across the uk announces that they will be bringing signal processing and s |
| Motif /company/motif.aspx motif inc operates as a business process outsourcing bpo and knowledge process outsourcing kpo company headquartered in the united states it offers services such as customer support voice email and cha |
| Candy Hayes /profile/candy.hayes/ voice language communication and accent neutralisation or digital skills careerbox recruitment and training is an impact recruitment and training provider for the digital contact centre sector we provi |
| Nisha Chandra /profile/nisha.chandra/ sr marketing executive aria telecom solution pvt ltd is manufacture and supplier of telecommunications products started in year of 2003 in new delhi india company specializes to develop various voice p |
| Swisscom Introduces its Own AI, Chatbots in Customer Service Centre /view/contact-center-news/swisscom-introduces-its-own-ai-chatbots-in-customer-service-centre.aspx processing voice communication the development of the system took swisscom two years from the original idea to the launch in march initially it worked only for german language making up 70 to 80 percen |
| James Rafferty /profile/james.rafferty/ product line manager dialogic is a provider of technologies based on open standards such as host media processing and other multimedia products that enable its customers and partners to deliver mobile |
| Dennis Lindley /profile/dennis.lindley/ voice back office processing services to deliver superior results in a very cost effective manner eperformax was one of the first call centers in the philippines in 2002 and now has two locations – man |
| Sudhanshu Ranjan /profile/sudhanshu.ranjan/ assistant manager aria telecom solution pvt ltd is manufacture and supplier of telecommunications products started in year of 2003 in new delhi india company specializes to develop various voice proces |
| Bringing Predictive Analytics to the Call Center. /view/contact-center-news/bringing-predictive-analytics-to-the-call-center..aspx voice files and live audio streams without the need to access historical or demographic information the technology uses predictive models and signal processing techniques to assess over 200 prosodic sp |
| NICE Unveils Its Open Framework Ecosystem for Cognitive Robotic Automation /view/contact-center-news/nice-unveils-its-open-framework-ecosystem-for-cognitive-robotic-automation.aspx voice bots and machine learning as well as with its in house cognitive solutions for text analytics and natural language processing nice cognitive eco system provides businesses with the capabilities t |
| AudioCodes Introduced New 445HD IP Phone for Microsoft 365 /company/blog/voipsupply/?id=679ce414-64f6-4fec-8ea2-addd7f86f05e september 22 2017 audiocodes introduced their latest addition to the 400hd series of ip phones the 445hd ip phones the audiocodes 445hd is an advanced ip phone with high definition voice experience for |
| Which speech analytic engine is right for your application? /company/blog/dialogic/?id=a43123c0-698d-4366-bb7d-c1fdcffcd50b processing are changing human behavior at least it&rsquos changing my behavior and we seem to be at the forefront of this paradigm shift but with so many options which speech analytic engine best a sim |
| Richard Page /profile/richard.page/ advanced ai technology and natural language processing delivered to clients in the cloud that harnesses both voice and digital conversations the focus is on building an environment where intelligent vi |
| Jennifer Edmond /profile/jennifer.edmond/ voice response back office data processing fulfillment and pharmacy services certified benchmark portal center of excellence trialcard offers bpo services to clients in order to bolster the relationshi |
| Sergey Duseev /profile/sergey.duseev/ russian organization providing unusual variety of speech processing products and services for research and development speech recognition voice verification speaker identification noise reduction in sp |
| Key Features of IOS 11, Important for App Developers /blog/vineet.verma/?id=51e5afcd-fbf5-48ea-9c40-223dc2570c68 there are several new features coming with ios 11 which has been supercharged with company&rsquos major focus on machine learning and if we talk more specifically it is determined to work in natural la |
| The Fastest, Easiest Way to Add Secure Phone Payments /company/blog/plumvoice/?id=2e5f90bd-da3f-4802-a1ad-261044321232 simplicity it&rsquos something that many people want but few attain this especially rings true when we&rsquore talking about telephony combining telephony with other complex tasks like payment processi |
| Radish Systems New Patent Solves Problem of Irritated Customers /view/contact-center-news/radish-systems-new-patent-solves-problem-of-irritated-customers.aspx theresa szczurek contactcenterworld boulder co april 2017 radish systems a provider in voice and data mobility solutions for visual customer service announces that it has been awarded a second key pate |
| Ravi Kumar /profile.aspx?pid=0767cd3fb01841fa88d4b6368204322c regional vice president dialogic is a provider of technologies based on open standards such as host media processing and other multimedia products that enable its customers and partners to deliver mobi |
| Joe Tawfik /profile.aspx?pid=543c24e1a97948aca455dbc5b74a3de7 voice web chat email social media snail mail 2 sales management across all channels retail contact centre and online 3 back office management particularly collections and claims processing 4 hr & train |
| Globe Telecom’s ‘Cognitive Digital Agent’ Wins a TM Forum Catalyst Award /view/contact-center-news/globe-telecoms-cognitive-digital-agent-powered-by-infosys-amdocs-and-huawei-wins.aspx processing machine learning and cognitive computing the cognitive digital agent has the capability to address complex queries and answer questions through omni channel access including interactive voic |
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