ContactCenterWorld - Definition
Phrase: Hit Rate
The number of connected contacts as a percentage of the number of attempts.
ContactCenterWorld - Search Results
Your search for 'Hit Rate' has returned 7 search results
|Hit Rate Solutions|
Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
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the number of connected contacts as a percentage of the number of attempts
|Nevada No. 2 for States Hit Hardest by Robocalls as Scam Calls See Sharp Rise Nationwide|
hit hardest by robocalls only maryland gets more robocalls at a rate of about 18 per month for the average resident nevadans also filed more than 50 000 complaints to the federal trade commission last
|Artificial Intelligence (AI Will Augment Human Interaction|
hit a failure rate of 70 meaning bots could only get to 30 of requests without some sort of human intervention but the technology is maturing fast today&rsquos chatbots are a new and smarter breed as t
|Revealed: The Brands Irish Customers Rate...and the Ones They Don't|
hit almost 400 000 more passengers as it struggles to contain a roster debacle the number of affected passengers is on top of the 315 000 that have already been hit by flight cancellations by the airli
|Big Investment Saves Wirral from Being Harder Hit by Job Losses|
wirral has escaped being harder hit by the recession because of a handful of key investments the deputy leader of the council said speaking in light of the latest unemployment figures cllr phil davies