ContactCenterWorld - Definition
Phrase: Historical Reports
Information regarding performance over a given period of time.
ContactCenterWorld - Search Results
Your search for 'Historical Reports' has returned 8 search results
Max Data Ltd, Inc.
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|circle announces purecloud bridge connector replacement for verint wfm|
historical statistics to generate forecasts schedules and reports to support circle&rsquos verint customers and to solve this problem for organisations globally circle has developed its own connector a
information regarding performance over a given period of time
|Loway Announces Release of QueueMetrics Call Center Suite Version 18.04|
reports for metrics covering all the key categories for an effective call center management process realtime and historical reporting supervisor page agent page and quality assessment release 18 04 int
|Talkdesk’s Easy Contact Center and CRM Integration|
historical reports in the crm and call activity is logged to the crm in real time so agents always have the most current information talkdesk makes integrations like this easy through apis we provide o
|PanTerra Enriches Streams, its Unified Communications Service|
reports real time and threshold notifications and improved mobility collaboration  the new business intelligence feature with enhanced graphical analytics gives our marketing team a quick snapshot
|Evolve IP + Monet WFM = Unprecedented Call Center Insight|
historical data and acd integration it also creates flexible schedules that incorporate foreseen and unforeseen variables agent exceptions intra day changes to both forecasting and scheduling and perfo