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Phrase: Recorder

Definition:

A feature that allows for customer interactions to be recorded.


ContactCenterWorld - Search Results

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Your search for 'Recorder' has returned 66 search results

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Recorder
/define.aspx?id=a493e0749d74482bb148222f651c5f14
a feature that allows for customer interactions to be recorded
Choosing the Best Call Recorder for your Healthcare Business
/company/blog/numonix/?id=f721d68d-41e1-4a3f-961b-df82df3d325f
the healthcare industry is heavily regulated requiring compliance to laws that protect patient medical records and other personal information enacted in 1996 hipaa health insurance portability and acco
Ben Rafferty
/profile.aspx?pid=2f09fe2401994b869717cf503d76788a
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
10 Ways Skype for Business Recording Helps your Contact Center
/company/blog/numonix/?id=d5c82cac-917f-4b82-aa05-d5c7815c1418
recorder this will enable you to capture all aspects of your s4b interactions the ability to capture and replay your full s4b interactions provides value to you and your contact center in a variety of
vsoft technologies introduces unique contact center service
/view/contact-center-news/vsoft-technologies-introduces-unique-contact-center-service.aspx
recorder or a logger is being used to improve customer service increase security compliance etc the contact centre executives will provide information to the bank&rsquos customers on almost all major a
Semafone
/company/semafone.aspx
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Using Call Recording and Monitoring to Meet Internal Compliance Requirements
/company/blog/numonix/?id=e57fd162-0105-4e78-9978-39c765f46367
recorder combined with quality assurance software helps to ensure that your phone based employees are in continual compliance most medium to large call centers have strict internal compliance policies
Using Voice Biometrics in Law Enforcement: Audio Forensics
/company/blog/sestek/?id=aa3acfe0-8882-412f-820b-4e6cad24146d
recorder a call center recording a voice mail message or a surveillance tape acquired during a criminal investigation audio forensics tools voice is a biometric identifier because like fingerprints and
Yufei Tao
/profile/yufei.tao/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
NUUO Firmware Vulnerabilities Disclosed by Digital Defense, Inc. Researchers
/view/contact-center-news/nuuo-firmware-vulnerabilities-disclosed-by-digital-defense-inc.-researchers.aspx
recorder firmware nvrmini2 firmware version 3 9 1 and prior is vulnerable to an unauthenticated remote buffer overflow that could potentially be leveraged by an attacker to execute arbitrary code on th
10 Questions to Ask Before Buying/Upgrading a Call Recorder
/company/blog/orecx/?id=6ef61018-a2e5-418f-9ca2-c12d6d9d68db
intelligence and data visualization platforms to create a richer data set source https blog orecx com blog 15 questions to ask yourself before buying upgrading a call recorder system notification
6 Important Criteria when Selecting a Skype for Business Recorder
/company/blog/numonix/?id=7697565e-6cc5-4a80-b031-c0b6e6fb9e5a
skype for business does not have a full featured recorder built into the application if you require robust capabilities you need to consider an integrated microsoft certified recording solution criteri
Coskun Uslu
/profile.aspx?pid=5a96e6e71b8b444291009a54fedeb2ed
netscout systems inc is a provider of integrated computer network performance management products netscout products include packet sniffer and ngenius packet flow recorder netscout systems inc is a pro
Skype for Business Recording – The New Necessity
/company/blog/numonix/?id=2ec2457b-f2ed-4aa2-b426-98d8938ca018
recorder is needed what&rsquos more new client side recording for s4b allows your organization to further protect sensitive recordings by storing them in a secure on premise or cloud public or private
Don’t Just Record Your Agents
/tips.aspx?id=9c727b4b47c343af93f338057f52b89a
if you are going out to buy a recording system for you center then your horizons are not broad enough if you are looking to just record your agents then go to radio shack and buy a tape recorder every
Light Networks Becomes Oracle PartnerNetwork OEM Level Member
/view/contact-center-news/light-networks-becomes-oracle-partnernetwork-oem-level-member.aspx
recorder for cost effective and flexible compliance recording we are excited to expand our existing relationship with light networks to that of an oem partner based on their commitment demonstrated in
Numonix RECITE Offers Centralized Skype for Business Client-Side Recording for On-Premises, Hybrid and Office365
/view/contact-center-news/numonix-recite-offers-centralized-skype-for-business-client-side-recording-for-on.aspx
recorder for skype for business available for on premises hybrid and skype online in office365 the recite client side recorder enables organizations to securely control access to their office365 record
Do's & Don'ts for Selecting a Call Recorder
/company/blog/orecx/?id=47e69c76-e188-44c9-983f-7331d80ed5e0
organizations of all sizes today employ call recording software to help optimize sales service and compliance and when chosen and managed correctly these solutions can be invaluable in this regard howe
Call Recorder Versatility Test
/company/blog/numonix/?id=ac5c0997-dcf6-42a3-b69e-a6bf2792a868
call recorder versatility test &ndash what&rsquos your score when it comes to call recording there are features and functionality abound but you can only take full advantage of all of them if you have
OrecX Protects your Call Recordings
/company/blog/orecx/?id=43489124-d0fe-494a-9c5a-f7982691113b
recorder features several levels of built in security to help ensure data protection including web security &ndash orecx offers the only recording solution which is owasp level 2 compliant being owasp
OrecX Launches New User Interface for its Call Recorder
/view/contact-center-news/orecx-launches-new-user-interface-for-its-call-recorder.aspx
recorder user interface the new design is easier to navigate as well as more responsive modern customizable and mobile friendly refreshing ork ui with google angular rest api and components based desig
Is your Call Recording Software up to the Task?
/company/blog/orecx/?id=5e05480e-ef14-4512-8966-8e44affe8ec1
recorder the ability to automatically pull customer financial and analytics data into your recorder from crm sfa and other systems is critical to gain a full picture of every customer and to uncover wa
Oak Launches New GDPR Feature Pack For RecordX
/view/contact-center-news/oak-launches-new-gdpr-advanced-feature-pack-for-recordx.aspx
contactcenterworld poole dorset england march 19 2018 oak innovation is pleased to announce a new feature pack for the recordx call recorder to simplify management of general protection data regulation
Ben Rafferty
/profile/ben.rafferty/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
'Total' or 'Selective' Call Recording Software?
/company/blog/orecx/?id=808336d3-497d-4fdc-9245-47a42b455ff2
recorder selective call recorder 100 capture of all calls audio of agent and customer recording of only a sampling of calls audio of agent and customer 100 capture of all agent screen activity optional
Mandy Pattenden
/profile/mandy.pattenden/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Aria Telecom Launches Interception Voice Recorder with Location Tracking
/blog/cheena/?id=0e99944f-a094-45c3-8473-102df24c7170
with the growing concern of security and surveillance police and defense agencies are constantly require security based products the police officers face problems of identifying tracing and later catch
How Customers Use Call Recording
/company/blog/orecx/?id=ece90991-62e0-422f-b524-0d4942820c11
your customers just like many of your staff can benefit from you recording calls with a call recorder  here a scenario to explain how scenario  customer named jeremy  motivation wants to ha
The Power of Versatility in Contact Centers
/company/blog/numonix/?id=96946757-c205-45e4-b0f0-4a09c2511740
recorder with truly unbridled customization capabilities virtually unabated could lead to net new value in the areas of cost and resource savings intelligence gathering compliance customer service and
XMS 3.3 – High Capacity Video Recording
/company/blog/dialogic/?id=eae3220f-7df3-4398-ab73-c26b462aed73
recorder   a vp8 video session at 720p @ 30fps results in a 1 2 mbps stream   a two way video stream is double this rate   a voice only recording of a two party interaction results in a 8 k
Stu Carty
/profile/stu.carty/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Claire Finnie
/profile/claire.finnie/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Shane Lewis
/profile/shane.lewis/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Standalone Voice Logger
/blog/cheena/?id=7a556b18-5da5-45cd-bee5-4715c120a6df
recorder works as standalone voice logger as it does not require personal computer the standalone voice logger stores recorded calls in sd card hard disk etc and can be used with direct telephone lines
Matt Taylor
/profile.aspx?pid=d1221cd7bc4b4d59bd07bbc059ef9175
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Caroline Thomson
/profile/caroline.thomson/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
George Karavias
/profile/george.karavias/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Daniel Hoaglund
/profile/daniel.hoaglund/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Tim Critchley
/profile/tim.critchley/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Kim Ryan
/profile/kim.ryan/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Eleanor Sams
/profile/eleanor.sams/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Katherine Grover
/profile/katherine.grover/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Tony Gooch
/profile/tony.gooch/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Arsalan Saeed
/profile/arsalan.saeed/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Toowoomba Regional Council Signs Managed Services Contract with QPC
/view/contact-center-news/toowoomba-regional-council-signs-managed-services-contract-with-qpc.aspx
recorder and feedback modules and workforce planning residents now have one single point of contact for all council enquiries but the council maintains a presence in each of the service centres and pro
Kok Fai Leong
/profile/kok.fai.leong/
recorder ivr cti crm headset dashboard and more claritas systems sdn bhd claritas is leading call center solution company in malaysia & singapore we provide consulting services on setting up inhouse ou
Donna Candelori
/profile/donna.candelori/
netscout systems inc is a provider of integrated computer network performance management products netscout products include packet sniffer and ngenius packet flow recorder netscout systems inc is a pro
Bunce Kinlin
/profile/bunce.kinlin/
wholesale car video recorder gps and action camera secrooll com as action camera wholesaler we produced more than 50 kinds of sports cameras our business related to world customers around 50 countries
Graham Wood
/profile/graham.wood/
recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf
Frost and Sullivan: Future of EMEA Contact Centre Systems Market Lies in Underpenetrated Countries Outside Western Europ
/view/contact-center-research/frost-and-sullivan-future-of-emea-contact-centre-systems-market-lies-in.aspx
recorder ivr and voice portal systems outbound dialler systems quality monitoring systems workforce management software and contact centre analytics the decline in apo tools mirrored a similar decline

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