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ContactCenterWorld - Definition
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Phrase: Recorder
Definition:
A feature that allows for customer interactions to be recorded.
ContactCenterWorld - Search Results
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Your search for 'Recorder' has returned 61 search results
51 Records Found
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Your search for 'Recorder' has returned 61 search results
Videos
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| Using Call Recording and Monitoring to Meet Internal Compliance Requirements /company/blog/numonix/?id=e57fd162-0105-4e78-9978-39c765f46367 recorder combined with quality assurance software helps to ensure that your phone based employees are in continual compliance most medium to large call centers have strict internal compliance policies |
| Using Voice Biometrics in Law Enforcement: Audio Forensics /company/blog/sestek/?id=aa3acfe0-8882-412f-820b-4e6cad24146d recorder a call center recording a voice mail message or a surveillance tape acquired during a criminal investigation audio forensics tools voice is a biometric identifier because like fingerprints and |
| Yufei Tao /profile/yufei.tao/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Recorder /define.aspx?id=a493e0749d74482bb148222f651c5f14 a feature that allows for customer interactions to be recorded |
| nuuo firmware vulnerabilities disclosed by digital defense inc researchers /view/contact-center-news/nuuo-firmware-vulnerabilities-disclosed-by-digital-defense-inc.-researchers.aspx recorder firmware nvrmini2 firmware version 3 9 1 and prior is vulnerable to an unauthenticated remote buffer overflow that could potentially be leveraged by an attacker to execute arbitrary code on th |
| 10 Questions to Ask Before Buying/Upgrading a Call Recorder /company/blog/orecx/?id=6ef61018-a2e5-418f-9ca2-c12d6d9d68db intelligence and data visualization platforms to create a richer data set source https blog orecx com blog 15 questions to ask yourself before buying upgrading a call recorder system notification |
| 6 Important Criteria when Selecting a Skype for Business Recorder /company/blog/numonix/?id=7697565e-6cc5-4a80-b031-c0b6e6fb9e5a skype for business does not have a full featured recorder built into the application if you require robust capabilities you need to consider an integrated microsoft certified recording solution criteri |
| Coskun Uslu /profile.aspx?pid=5a96e6e71b8b444291009a54fedeb2ed netscout systems inc is a provider of integrated computer network performance management products netscout products include packet sniffer and ngenius packet flow recorder netscout systems inc is a pro |
| Skype for Business Recording – The New Necessity /company/blog/numonix/?id=2ec2457b-f2ed-4aa2-b426-98d8938ca018 recorder is needed what&rsquos more new client side recording for s4b allows your organization to further protect sensitive recordings by storing them in a secure on premise or cloud public or private |
| Don’t Just Record Your Agents /tips.aspx?id=9c727b4b47c343af93f338057f52b89a if you are going out to buy a recording system for you center then your horizons are not broad enough if you are looking to just record your agents then go to radio shack and buy a tape recorder every |
| Semafone /company/semafone.aspx recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| light networks becomes oracle partnernetwork oem level member /view/contact-center-news/light-networks-becomes-oracle-partnernetwork-oem-level-member.aspx recorder for cost effective and flexible compliance recording we are excited to expand our existing relationship with light networks to that of an oem partner based on their commitment demonstrated in |
| Numonix RECITE Offers Centralized Skype for Business Client-Side Recording for On-Premises, Hybrid and Office365 /view/contact-center-news/numonix-recite-offers-centralized-skype-for-business-client-side-recording-for-on.aspx recorder for skype for business available for on premises hybrid and skype online in office365 the recite client side recorder enables organizations to securely control access to their office365 record |
| Do's & Don'ts for Selecting a Call Recorder /company/blog/orecx/?id=47e69c76-e188-44c9-983f-7331d80ed5e0 organizations of all sizes today employ call recording software to help optimize sales service and compliance and when chosen and managed correctly these solutions can be invaluable in this regard howe |
| Call Recorder Versatility Test /company/blog/numonix/?id=ac5c0997-dcf6-42a3-b69e-a6bf2792a868 call recorder versatility test &ndash what&rsquos your score when it comes to call recording there are features and functionality abound but you can only take full advantage of all of them if you have |
| OrecX Protects your Call Recordings /company/blog/orecx/?id=43489124-d0fe-494a-9c5a-f7982691113b recorder features several levels of built in security to help ensure data protection including web security &ndash orecx offers the only recording solution which is owasp level 2 compliant being owasp |
| OrecX Launches New User Interface for its Call Recorder /view/contact-center-news/orecx-launches-new-user-interface-for-its-call-recorder.aspx recorder user interface the new design is easier to navigate as well as more responsive modern customizable and mobile friendly refreshing ork ui with google angular rest api and components based desig |
| Is your Call Recording Software up to the Task? /company/blog/orecx/?id=5e05480e-ef14-4512-8966-8e44affe8ec1 recorder the ability to automatically pull customer financial and analytics data into your recorder from crm sfa and other systems is critical to gain a full picture of every customer and to uncover wa |
| Oak Launches New GDPR Feature Pack For RecordX /view/contact-center-news/oak-launches-new-gdpr-advanced-feature-pack-for-recordx.aspx contactcenterworld poole dorset england march 19 2018 oak innovation is pleased to announce a new feature pack for the recordx call recorder to simplify management of general protection data regulation |
| Ben Rafferty /profile/ben.rafferty/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| 'Total' or 'Selective' Call Recording Software? /company/blog/orecx/?id=808336d3-497d-4fdc-9245-47a42b455ff2 recorder selective call recorder 100 capture of all calls audio of agent and customer recording of only a sampling of calls audio of agent and customer 100 capture of all agent screen activity optional |
| Mandy Pattenden /profile/mandy.pattenden/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Aria Telecom Launches Interception Voice Recorder with Location Tracking /blog/cheena/?id=0e99944f-a094-45c3-8473-102df24c7170 with the growing concern of security and surveillance police and defense agencies are constantly require security based products the police officers face problems of identifying tracing and later catch |
| How Customers Use Call Recording /company/blog/orecx/?id=ece90991-62e0-422f-b524-0d4942820c11 your customers just like many of your staff can benefit from you recording calls with a call recorder here a scenario to explain how scenario customer named jeremy motivation wants to ha |
| The Power of Versatility in Contact Centers /company/blog/numonix/?id=96946757-c205-45e4-b0f0-4a09c2511740 recorder with truly unbridled customization capabilities virtually unabated could lead to net new value in the areas of cost and resource savings intelligence gathering compliance customer service and |
| XMS 3.3 – High Capacity Video Recording /company/blog/dialogic/?id=eae3220f-7df3-4398-ab73-c26b462aed73 recorder a vp8 video session at 720p @ 30fps results in a 1 2 mbps stream a two way video stream is double this rate a voice only recording of a two party interaction results in a 8 k |
| Stu Carty /profile/stu.carty/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Claire Finnie /profile/claire.finnie/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Shane Lewis /profile/shane.lewis/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Standalone Voice Logger /blog/cheena/?id=7a556b18-5da5-45cd-bee5-4715c120a6df recorder works as standalone voice logger as it does not require personal computer the standalone voice logger stores recorded calls in sd card hard disk etc and can be used with direct telephone lines |
| Matt Taylor /profile.aspx?pid=d1221cd7bc4b4d59bd07bbc059ef9175 recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Caroline Thomson /profile/caroline.thomson/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| George Karavias /profile/george.karavias/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Daniel Hoaglund /profile/daniel.hoaglund/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Claire Finnie /profile.aspx?pid=0b650090e33f48808165ea44ac731b37 recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Tim Critchley /profile/tim.critchley/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Kim Ryan /profile/kim.ryan/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Eleanor Sams /profile/eleanor.sams/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Katherine Grover /profile/katherine.grover/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Tony Gooch /profile/tony.gooch/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Arsalan Saeed /profile/arsalan.saeed/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Toowoomba Regional Council Signs Managed Services Contract with QPC /view/contact-center-news/toowoomba-regional-council-signs-managed-services-contract-with-qpc.aspx recorder and feedback modules and workforce planning residents now have one single point of contact for all council enquiries but the council maintains a presence in each of the service centres and pro |
| Kok Fai Leong /profile/kok.fai.leong/ recorder ivr cti crm headset dashboard and more claritas systems sdn bhd claritas is leading call center solution company in malaysia & singapore we provide consulting services on setting up inhouse ou |
| Donna Candelori /profile/donna.candelori/ netscout systems inc is a provider of integrated computer network performance management products netscout products include packet sniffer and ngenius packet flow recorder netscout systems inc is a pro |
| Jasco Announces Genesys eServices Recording /view/contact-center-news/jasco-announces-genesys-eservices-recording.aspx contactcenterworldjohannesburg south africa oct 12 2015 jasco has announced a new offering as part of its latest update to the datavoice libra recorder solution libra v9 0 it offers a number of new fea |
| Bunce Kinlin /profile/bunce.kinlin/ wholesale car video recorder gps and action camera secrooll com as action camera wholesaler we produced more than 50 kinds of sports cameras our business related to world customers around 50 countries |
| Graham Wood /profile/graham.wood/ recorder and the contact centre infrastructure the contact centre is taken out of the scope of pci dss protected against the risk of opportunistic agent fraud and the associated reputational risk semaf |
| Frost and Sullivan: Future of EMEA Contact Centre Systems Market Lies in Underpenetrated Countries Outside Western Europ /view/contact-center-research/frost-and-sullivan-future-of-emea-contact-centre-systems-market-lies-in.aspx recorder ivr and voice portal systems outbound dialler systems quality monitoring systems workforce management software and contact centre analytics the decline in apo tools mirrored a similar decline |
| Future of EMEA Contact Centre Systems Market Lies in Underpenetrated Countries Outside Western Europe - Frost & Sullivan /view/contact-center-research/future-of-emea-contact-centre-systems-market-lies-in-underpenetrated.aspx recorder ivr and voice portal systems outbound dialler systems quality monitoring systems workforce management software and contact centre analytics the decline in apo tools mirrored a similar decline |
| Claritas /company/claritas.aspx outbound call centers we are authorized distributor for call center product such as telephony voice recorder ivr cti crm headset dashboard and more claritas systems sdn bhd claritas crm kok fai leong |
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