ContactCenterWorld - Definition

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Phrase: Auto Available

Definition:

An ACD feature whereby the ACD is programmed to automatically put agents into Available after they finish Talk Time and disconnect calls. If they need to go into After-Call Work, they have to manually put themselves there. See Auto Wrap-up.


ContactCenterWorld - Search Results

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Your search for 'Auto Available' has returned 14 search results

Susan Rowley
Customer Services Manager
Auto Trader
United Kingdom

Videos

12 Records Found
 
apptek announces media syncing platform amid advances in asr technology
/view/contact-center-news/apptek-announces-media-syncing-platform-amid-advances-in-asr-technology.aspx
contactcenterworld mclean va usa aug 2017 apptek officially announces the launch of its auto sync platform auto sync leverages apptek&rsquos proprietary neural network based automatic speech recognitio
Auto Available
/define.aspx?id=aa2fad655b73425fbd0d531580272db5
an acd feature whereby the acd is programmed to automatically put agents into available after they finish talk time and disconnect calls if they need to go into after call work they have to manually pu
shoretel introduces global numbers service in four countries
/view/contact-center-news/shoretel-introduces-global-numbers-service-in-four-countries.aspx
auto attendants ivrs or contact center queues and handled by teams at a central location such as corporate headquarters the service is available to connect cloud customers in the u s canada u k and aus
5 Tips to Improve Customer Experience Using Sales Automation
/company/blog/vanillasoft/?id=d5cd94fb-2dbe-4786-b958-a2c21242aa93
available if they have any questions     tip 2 continue to provide helpful information periodically send emails with tips letting customers know how to get the most out of their coverage if the
How to Staff an Auto Dealership to Sell More Cars
/company/blog/callrevu/?id=727a85ec-ef71-4404-b991-3e2fba417f16
a true story in a dealership a dealer was wondering why at 2 pm every single day the number of phone ups dramatically decreased he was confused as to why in the middle of the day no one was available h
Grandstream GAC2500 Conference Phone Takes the UC Spotlight
/company/blog/voipsupply/?id=aef809ba-789f-49dd-a11f-04cde76efe38
now available from grandstream networks grandstream networks since 2002 has been successfully deploying voip solutions to customers across the globe ranging from corded ip phones to pbx appliances ther
Good2Go Auto Insurance Company Expands Call Center Hours
/view/contact-center-news/good2go-auto-insurance-company-expands-call-center-hours.aspx
contactcenterworldatlanta ga sept 15 2015 good2go providers in offering minimum coverage auto insurance has just expanded its support center hours to ensure that representatives are available 24 hours
Wanatel Announces its Autodialer
/view/contact-center-news/wanatel-announces-its-autodialer.aspx
since a campaign can be set to auto dial and send live calls only to available agents contactcenterworldposted by veronica silva cusi news correspondent source http www itweb co za wanatel africa
Ally Launches Enhanced Mobile and Online Tools for Auto Consumers
/view/contact-center-news/ally-launches-enhanced-mobile-and-online-tools-for-auto-consumers.aspx
contactcenterworlddetroit mi dec 8 2014 ally financial an automotive financial services company announces the availability of several new tools that make it faster and easier for auto consumers to mana
E-MetroTel UCX VoIP Solution Helps Norstar Customers
/view/contact-center-news/e-metrotel-ucx-voip-solution-helps-norstar-customers-make-move-to-unified.aspx
available to staff and our community the auto attendant and ivr are simple to operate and the system is very reliable and easy to maintain perfectly suited for our needs rev michael radowicz pastor sai
IPitomy Announce the Release of Its SIP Based VoIP Paging Speakers
/view/contact-center-news/ipitomy-announce-the-release-of-its-sip-based-voip-paging-speakers.aspx
auto discovery and feature and programming is quickly accomplished through ipitomy&rsquos award winning  gui interface speakers can also be programmed into unlimited page groups for multiple custom
1st Touch Launches Tenant Self-service Application
/view/contact-center-news/1st-touch-launches-tenant-self-service-app-to-drive-efficiency-value-and-client.aspx
available time slots once selected the app will then auto schedule the repair and send it to the maintenance operative&rsquos mobile device when they are due to attend should a tenant need to report an

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