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ContactCenterWorld - Definition

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Phrase: Erlang

Definition:

A measurement of telecommunication traffic usage. One Erlang equals 3600 seconds of usage in a one hour period of time.

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Wisdom WFM
WFM Wisdom features High Definition Forecasting. HD WFM methods eliminate all of the distortions inherent to Erlang methods. Schedules are granular & efficient. Web based. Feature rich. Easy to use.

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Erlang
/define.aspx?id=aaf0863a4d0e451cb31c057202e82b82
a measurement of telecommunication traffic usage one erlang equals 3600 seconds of usage in a one hour period of time

Centum Call Seconds
/define.aspx?id=3cf01dafc0354df3819c0b42ec42343d
100 call seconds a unit of telephone traffic measurement the first c is the roman numeral for 100 1 hour 1 erlang 60 minutes 36 ccs ccs

Erlang Models
/define.aspx?id=1010582c0bd141f39c15a34343247387
a set of traffic engineering techniques utilized to determine numbers of facilities required in various telecommunications scenarios developed by danish mathematician a k erlang in early 1900s erlang b