ContactCenterWorld - Definition

Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z

Phrase: Erlang

Definition:

A measurement of telecommunication traffic usage. One Erlang equals 3600 seconds of usage in a one hour period of time.


ContactCenterWorld - Search Results

Filter By:

Your search for 'Erlang' has returned 10 search results

Wisdom WFM
WFM Wisdom features High Definition Forecasting. HD WFM methods eliminate all of the distortions inherent to Erlang methods. Schedules are granular & efficient. Web based. Feature rich. Easy to use.

9 Records Found

You must be logged in to browse to the rest of the results.


 
Dmytro Nasyrov
/profile/dmytro.nasyrov/
erlang scala blockchain solidity web and mobile ios and android developers designers project managers and quality assurance specialists our development efforts resulted in more than 30 mobile and web s
Erlang
/define.aspx?id=aaf0863a4d0e451cb31c057202e82b82
a measurement of telecommunication traffic usage one erlang equals 3600 seconds of usage in a one hour period of time
Centum Call Seconds
/define.aspx?id=3cf01dafc0354df3819c0b42ec42343d
100 call seconds a unit of telephone traffic measurement the first c is the roman numeral for 100 1 hour 1 erlang 60 minutes 36 ccs ccs
Erlang Models
/define.aspx?id=1010582c0bd141f39c15a34343247387
a set of traffic engineering techniques utilized to determine numbers of facilities required in various telecommunications scenarios developed by danish mathematician a k erlang in early 1900s erlang b
How patient are your customers? Erlang A may have the answer
/company/blog/teleopti/?id=3310b756-54d0-4c6e-a528-056ff18075b2
erlang c has been a wfm firm favorite for decades now there is an alternative rebecca philp at telelopti explains the differences and five advantages of erlang a for many years contact centers have use
How to Predict the Future using WFM
/company/blog/ipscape/?id=f36943ba-63fc-4b70-8522-e57de18f8684
erlang c calculations the information you receive may include incoming calls for a given period average handling time aht service levels maximum occupancy shrinkage and average patience whilst these ba
How Many Customer Support Agents Do You REALLY Need?
/company/blog/selectvoicecom/?id=c0f01ae9-2d8a-4d7e-b227-9679ef347ca5
erlang calculator the answer to the question is the erlang calculator you can take advantage of the free versions or you can also purchase the more sophisticated products with many additional features
Paul Kasanda
/profile/paul.kasanda/
president wfm wisdom features high definition forecasting hd wfm methods eliminate all of the distortions inherent to erlang methods schedules are granular & efficient web based feature rich easy to us
Marietta Davis
/profile/marietta.davis/
vice president sales and marketing wfm wisdom features high definition forecasting hd wfm methods eliminate all of the distortions inherent to erlang methods schedules are granular & efficient web base

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program

Upcoming Events

Submit Event
International Contact Center Week
Celebrate. Appreciate. Elevate.
Be a Part of the Only Week Long Celebration Dedicated Exclusively to the Contact Center Industry

Contact Centers are about People and every year thousands of centers around the World celebrate the industry we work ... Read More...
 3
 5188 
Share