ContactCenterWorld - Definition
Phrase: Adherence Monitoring
This is a method of comparing forecasts to real-time data. This information can include staffing. The difference between the forecast and the real-time is important to consider when formulating upcoming forecasts.
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this is a method of comparing forecasts to real time data this information can include staffing the difference between the forecast and the real time is important to consider when formulating upcoming
|6 Mistakes to Avoid on your QA Forms|
here are some of the common mistakes we run across when our customers set up call monitoring forms i e don&rsquot do these things 1 one size fits all scoring different lines of business and different t
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