ContactCenterWorld - Definition
Phrase: Adherence Monitoring
This is a method of comparing forecasts to real-time data. This information can include staffing. The difference between the forecast and the real-time is important to consider when formulating upcoming forecasts.
ContactCenterWorld - Search Results
Your search for 'Adherence Monitoring' has returned 4 search results
|MD Saidul Islam|
OASIS Net Link Ltd.
3 Records Found
this is a method of comparing forecasts to real time data this information can include staffing the difference between the forecast and the real time is important to consider when formulating upcoming
|Love Excel? Then you’re going to really Love WFM is not for you!|
adherence and optimization of daily agent rituals like breaks and lunches excel spreadsheets are extremely limited in the impact they can have on these crucial challenges   schedule adherence with
|monitoring the performance of remote workers|
we keep hearing about all the different advantages remote workers bring and yet the one constant disadvantage usually associated with remote workers is how to monitor and review performance we asked in