ContactCenterWorld - Definition
Phrase: Real-Time Data
Information in a contact center that is currently happening.
ContactCenterWorld - Search Results
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|Loway Switzerland Announces the Release of QueueMetrics Call Center Suite Version 21.04|
data from your pbx and tracks agent productivity payrolls targets conversion rates acd ivr music on hold generates outbound campaign statistics with realtime monitoring customizable wallboards and cust
|Optimove Combines Realtime Segmentation with Predictive and Historical Data for Hyper-Personalized CRM|
contactcenterworldnew york ny usa march 25 2021 optimove a provider in crm marketing announced the launch of its new realtime segmentation capabilities which combined with the existing ai driven crm jo
|Loway Switzerland Announces the Release of QueueMetrics Call Center Suite Version 19.10|
data from an asterisk or freepbx and generates analytical reports with different metrics covering all the key categories for call center management realtime panels historical reporting system superviso
|Loway Announces Release of QueueMetrics Call Center Suite Version 18.04|
data from asterisk pbx and generates analytical reports for metrics covering all the key categories for an effective call center management process realtime and historical reporting supervisor page age