ContactCenterWorld - Definition
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Phrase: Help Desk
Definition:
A part of the contact center that deals with questions and problems. This segment deals mainly with technical support.
ContactCenterWorld - Search Results
Your search for 'Help Desk' has returned 256 search results
234 Records Found
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Thomas Sultenfuss /profile.aspx?pid=524c73e848b848538960d369f2b88cce president contactworks offers a complete range of flexible scalable and competitive call center and customer contact services and consultations engagements include technical support level 1 level 2 and |
Internal Help Desk /define.aspx?id=d7c1c98f697b4ee2b18f307bd0353b30 an internal resource for the support of the company |
Problem Resolution Engine /define.aspx?id=eef40ea9a8274b70adbe53db25761a8b a feature of help desk software that contributes to the solution of the customer problem |
Brianna Bingham /profile/brianna.bingham/ marketing specialist rdi has you covered for your business outsourcing needs contact center it help desk market research digital web & app development winning smart since 1978 rdi corporation rdi has y |
Help Desk /define.aspx?id=b5c390baf9c548039b221360425df3bc a part of the contact center that deals with questions and problems this segment deals mainly with technical support |
vonage wins 15th annual global top ranking performers awards from contactcenterworld /view/contact-center-news/vonage-wins-15th-annual-global-top-ranking-performers-awards-from-2.aspx help desk award for europe middle east & africa emea for its tech support team in wroclaw poland vonage&rsquos dave d'arcy senior director of international care and tech support won a silver medal i |
Konstantin Dvoryaninov /profile/konstantin.dvoryaninov/ help desk e learning systems naumen is a russian developer of software solutions for businesses and public authorities the company was founded in 2001 has 220 employees on 11 1 11 our areas of expertis |
Why Should Your Business Use Help Desk Services? /company/blog/callassist/?id=2bc93ecb-0be9-4e7e-9d0f-bf0a2765ea32 do you run a business that receives multiple customer services calls per day but don&rsquot have the time or team of staff to address all of them call assist offer responsive and professional help desk |
albany technical college selects blackbelthelp for after hours it and lms help desk support /view/contact-center-news/albany-technical-college-selects-blackbelthelp-for-after-hours-it-and-lms-help.aspx contactcenterworld the comprehensive it help desk support during nights weekends and holidays will enable albany technical college to instantly connect students staff and faculty to the support they ne |
awards winners celebrate with gold best in asia pacific 2020 /view/contact-center-news/awards-winners-celebrate-with-gold-best-in-asia-pacific-2020.aspx help desk telekomunikasi indonesia indonesia for best help desk directorate general of treasury indonesia for best public services center government bank indonesia indonesia for best public services ce |
college of biblical studies selects blackbelthelp for 24x7 it help desk and financial aid support /view/contact-center-news/college-of-biblical-studies-selects-blackbelthelp-for-24x7-it-help-desk-and.aspx contactcenterworld the 24x7 help desk support will enable the college to provide timely and personalized resolution to the users support requests college of biblical studies will also leverage simplify |
Angel Flonis /profile/angel.flonis/ help desk governance lead bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis |
Jose Duarte /profile.aspx?pid=9fcb1453b3f942b99690d09c61b7a88c marketing director altitude software is a global provider of omnichannel solutions to deliver great customer experiences its solutions help companies and organizations unify all customer interactions a |
Salesforce /company/salesforce.aspx help companies meet the complex challenges of global customer communication the company has introduced sforce a new service that will change how applications are built as significantly as salesforce co |
Ricardo Durán /profile.aspx?pid=5b039df9f1804c0493c39b93e239c233 help desk operations in august 1995 we expand out portfolio of services and clients to offer integrated solutions for companies with growing technology and other needs at that time our services include |
veeraragavan samabandam /profile/veeraragavan.samabandam/ team leader incorporated in 1995 teckinfo is a leading provider of unified contact center customer interaction management help desk and other work force management solutions teckinfo specializes in del |
How long have you worked here? /tips.aspx?id=f26f60d16d734299b0ad8258cea1323d here is a great and simple idea to help your staff get to know each other and also help recognize staff who have been with the company some time it works where you have staff who work at the same desk |
Nalin Mital /profile/nalin.mital/ managing director incorporated in 1995 teckinfo is a leading provider of unified contact center customer interaction management help desk and other work force management solutions teckinfo specializes |
Dominique Montigny /profile.aspx?pid=aec9eec8c4894b52a9ce21a5bb350e0c help desk manager consultant aig is one of the largest and most diversified international insurance companies in the world 19 million people in over 50 countries look to us for their insurance and savi |
Matthew Cleghorn /profile/matthew.cleghorn/ help desk assure legacy telstra incorporated is a global provider of advanced communications services to multinational corporations telstra incorporated is a global provider of advanced communications |
Zendesk /company/zendesk.aspx zendesk is inspiring the help desk 2 0 movement through a focus on enlightened customer support as the first organization in the industry to leverage saas and the benefits of web based communication an |
s. Kaleemullah /profile/r.mohammed/ help companies and organizations unify all customer interactions and become more customer centric altitude xperience is a modular software platform that handles all customer interactions and unifies al |
Help Desk Institute (HDI /company/help-desk-institute-hdi.aspx help desk institute hdi hdi is a world membership association for service and support professionals and is a certification body for the industry founded in 1989 hdi promotes the customer service and te |
Everbridge Wins 2020 Best Customer Experience Award From The Help Desk Institute (HDI /view/contact-center-news/everbridge-wins-2020-best-customer-experience-award-from-the-help-desk-institute.aspx contactcenterworld burlington ma usa aug 17 2020 everbridge inc nasdaq evbg a global provider in critical event management cem announced the company received the best customer experience award from the |
Javier Aguilar /profile/javier.aguilar/ telecentennial call center & bpo outsourcing was originally founded in 2011 to satisfy the growing need of outsourcing the best bilingual it help desk and customer services experience offering friendly |
Melissa Dobson /profile/melissa.dobson/ history of working in the information technology and services industry skilled in call center and help desk management sales data center sales management project management and printer support |
Henco Schoeman /profile/henco.schoeman/ director software solutions developers specialising in help desk case management and incident management systems qualitone software solutions developers specialising in help desk case management and in |
Catherine Bing /profile.aspx?pid=a41b4d41c2de4067814f5406f2fb5543 help desk manager consultant air france stylised as airfrance is the french flag carrier headquartered in tremblay en france it is a subsidiary of the air france klm group and a founding member of the |
Duke Pycko /profile/duke.pycko/ help desk specialist founded in 1851 massmutual is a mutual life insurance company that is run for the benefit of its members and participating policyholders the company has a long history of financial |
UDT Announces Voycy Powered by UDT, a Distance Learning and Call Center Solution /view/contact-center-news/udt-announces-voycy-powered-by-udt-a-distance-learning-and-call-center-solution.aspx contactcenterworld miramar fl usa july 2020 voycy powered by udt help desk for distance learning merges udt&rsquos tenured experience and understanding of k 12 and higher education together with their |
Linea Directa Communications /company/linea-directa-communications.aspx programs telesales info line and help desk services sms campaigns market researches lettershop and pick & pack and payment processing linea directa d o o linea directa communication ldc aurora popa |
Marc Pesah /profile/marc.pesah/ head of product marketing altitude software is a global provider of omnichannel solutions to deliver great customer experiences its solutions help companies and organizations unify all customer interac |
Belamy Bouhezzou /profile/belamy.bouhezzou/ help desk and customer care contact us for further information on our services tingis group call center we offer inbound & outbound call center services in morocco for foreign companies and organizatio |
Workplace Tips: Make a Peaceful and Calming Environment /blog.aspx?uid=62685639273d4252ac699a72769a8387&id=fa661053-3073-4e9d-b655-37d0ca403001 desk can help to relieve stress classical music is one of the most calming types of music however feel free to listen to whatever you like your music preference can help to determine how calming listen |
Justin Davis /profile/justin.davis/ public relations onedesk allows businesses to support and easily connect with customers our helpdesk allows businesses to capture manage and respond to support tickets ideas service requests and custom |
Keona Health Remote Work Capabilities Thrive for Healthcare Contact Center /view/contact-center-news/keona-health-remote-work-capabilities-thrive-for-healthcare-contact-center.aspx desk in 2018 to help us deliver a responsive and reliable platform that would weather any type of surge such as covid 19 said diane legault senior director of telehealth operations & client relation |
Katrina Calong /profile/katrina.calong/ support it help desk accounting customer care sales and back office to all kinds of lines of business our technology can compete with the top players in the industry in such an affordable cost |
Sudhakar Rao /profile/sudhakar.rao/ technical offerings & system solutions pvt ltd toss is a leading provider of unified contact center customer interaction management help desk and other communication solutions our solutions are reliabl |
Emerson Group Selects Astute Customer Experience Software for Enterprise-Level Relationship Management /view/contact-center-news/emerson-group-selects-astute-customer-experience-software-for-more-efficient.aspx help desk platform that was not designed for customer engagement and to tailor that platform to their needs would have been cost prohibitive now all those brands will benefit from astute&rsquos intuiti |
Kiran Shinde /profile/kiran.shinde/ sr software developer incorporated in 1995 teckinfo is a leading provider of unified contact center customer interaction management help desk and other work force management solutions teckinfo speciali |
Neshy Nursing-Deepchand /profile/neshy.nursing-deepchand/ help desk analyst connecting to the future of automotive mobility founded in 1992 club auto is a client centric organization that works exclusively with automotive clients focusing on delivering experi |
Jasmine Disouza /profile/jasmine.disouza/ help desk australia |
MRED Help Desk Earns Top Honors for 11th Year in a Row /view/contact-center-news/mred-help-desk-earns-top-honors-for-11th-year-in-a-row.aspx contactcenterworld lisle il usa april 13 2020 midwest real estate data mred puts a daily emphasis on serving real estate professionals for the 11th straight year mred&rsquos help desk has delivered ser |
Midwest Real Estate Data (MRED /company/midwest-real-estate-data-mred.aspx subscribers mred's help desk has been named one of the best support centers in north america in its class during each of the last 10 years including a midwest real estate data help desk jeremy sharp |
Jeremy Sharp /profile/jeremy.sharp/ help desk has been named one of the best support centers in north america in its class during each of the last 10 years including a midwest real estate data help desk midwest real estate data mred is o |
Prashant Tiwari /profile/prashant.tiwari/ digital marketing & lead generation incorporated in 1995 teckinfo is a leading provider of unified contact center customer interaction management help desk and other work force management solutions tec |
Bishwajeet Kumar /profile/bishwajeet.kumar/ manager testing and poc incorporated in 1995 teckinfo is a leading provider of unified contact center customer interaction management help desk and other work force management solutions teckinfo specia |
Alana Nikiforuk /profile/alana.nikiforuk/ help desk support intercon messaging we're a 24 7 365 answering service and monitoring centre focused on providing exceptional and professional customer service specialties telephone answering & recept |
Andreu Sans Garcia /profile/andreu.sans.garcia/ digital networks manager we provide banking support for internal customers and the end users we manage over 3m contacts per y our main end user services are internet banking help desk atm assistance an |
Sandeep Dhoundiyal /profile/sandeep.dhoundiyal/ manager business development incorporated in 1995 teckinfo is a leading provider of unified contact center customer interaction management help desk and other work force management solutions teckinfo s |
Raj Wadhwani | ContactCenterWorld.com
awesome gala and awards
February 25, 2021 12:29 PM ESTClint Waltman | Ec3
Fantastic presentation as usual. Congratulations to your entire team and obviously yourself Raj for pulling off the near-impossible!
February 26, 2021 1:40 AM EST