ContactCenterWorld - Definition
Phrase: Telephony Services Application Programming Interface
TSAPI, short for Telephony Server Application Programming Interface, was a computer telephony integration standard developed and promoted by Novell and AT&T. It consisted of a number of call control commands for switching calls, voice mail and call logging using Netware servers. Unlike the competing TAPI from Microsoft/Intel, TSAPI was a server-based system and did not expect clients to switch calls. This was important to AT&T, who sold large telephone switches that TSAPI was intended to work with.
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|Telephony Services Application Programming Interface|
tsapi short for telephony server application programming interface was a computer telephony integration standard developed and promoted by novell and at&t it consisted of a number of call control comma
|Telephony Applications Programming Interface|
the telephony application programming interface tapi is a microsoft windows api which provides computer telephony integration and enables pcs running microsoft windows to use telephone services differe
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