ContactCenterWorld - Definition
The term used to describe what occurs when a customer's long distance service is switched from one long distance company to another without the customer's permission. Such unauthorized switching violates FCC rules.
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the term used to describe what occurs when a customer long distance service is switched from one long distance company to another without the customer permission such unauthorized switching violates fc
|royal borough takes action against slamming call centre|
contactcenterworld london uk jan 30 2020 the royal borough has taken action against a call centre which was taking money for services it could not provide and changing customers&rsquo landline provider
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