ContactCenterWorld - Definition
Phrase: Net Staffing
This is a formula to calculate over staffing or under staffing, by subtracting the required number of agents from the actual number of agents.
ContactCenterWorld - Search Results
Your search for 'Net Staffing' has returned 5 search results
|Best of Staffing|
Inavero’s online surveying software leverages the Net Promoter® Score methodology to measure client satisfaction and deploys and analyzes satisfaction surveys.
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this is a formula to calculate over staffing or under staffing by subtracting the required number of agents from the actual number of agents
|5 Ways Call Center Outsourcing Can Help Increase Profitability|
5 ways call center outsourcing can help increase profitability for many companies staffing and managing an internal call center can be a challenging and costly part of their direct to customer business
|Concentrix to Expand Deployment of WorkFlex Products|
staffing and performance management processes enables our workforce administrators and supervisors to more rapidly and effectively respond to our clients&rsquo needs by proactively identifying and impl
|WFM - Beyond The Silo In Contact Centres|
staffing levels are accurate now let&rsquos imagine instead a trickier scenario such as the introduction of a new metric for the centre e g the net promoter score nps that gauges customer loyalty and c