10 DAYS LEFT TO ENTER THE AWARDS!
Compete in 2019 for a World Title and be named Best in the World in one or more than 34 awards - Click here to apply now
JOIN US AND HEAR BEST PRACTICES
At the 2019 NEXT GENERATION Contact Center & Customer Engagement events - Click here to book now
Time to upgrade your membership
Take advantage of all the benefits of an executive membership - Click here to upgrade now
ContactCenterWorld - Definition
Phrase: Direct Dial Inward
This is the feature offered by telephone companies that allocates multiple numbers to a customers digital line (such as ISDN). When one of these numbers is called the call is routed to the main line and the customers phone system works out which telephone handset to ring.
ContactCenterWorld - Search Results
Your search for 'Direct Dial Inward' has returned 2 search results
2 Records Found
|Direct Dial Inward|
this is the feature offered by telephone companies that allocates multiple numbers to a customers digital line such as isdn when one of these numbers is called the call is routed to the main line and t
|ShoreTel Introduces Global Numbers Service in Four Countries|
direct inward dial did or international toll free service itfs numbers in each country global inbound calls can be routed to auto attendants ivrs or contact center queues and handled by teams at a cent