2017 BEST PRACTICEs CONFERENCES SERIES - BOOK YOUR PLACE TODAY!
EUROPE, Middle EAST & AFRICASTARTS IN:
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
ContactCenterWorld - Definition
Phrase:Direct Dial Inward
This is the feature offered by telephone companies that allocates multiple numbers to a customers digital line (such as ISDN). When one of these numbers is called the call is routed to the main line and the customers phone system works out which telephone handset to ring.