ContactCenterWorld - Definition
Phrase: Direct Dial Inward
This is the feature offered by telephone companies that allocates multiple numbers to a customers digital line (such as ISDN). When one of these numbers is called the call is routed to the main line and the customers phone system works out which telephone handset to ring.
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|Direct Dial Inward|
this is the feature offered by telephone companies that allocates multiple numbers to a customers digital line such as isdn when one of these numbers is called the call is routed to the main line and t
|ShoreTel Introduces Global Numbers Service in Four Countries|
direct inward dial did or international toll free service itfs numbers in each country global inbound calls can be routed to auto attendants ivrs or contact center queues and handled by teams at a cent