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StoreContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Spike
Definition:
A temporary increase in calls coming into the contact center.
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Your search for 'Spike' has returned 36 search results
34 Records Found
Your search for 'Spike' has returned 36 search results
 | Spike Manton Director Client Success umojo  United States |
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34 Records Found
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| bereavement helpline prepares for calls spike ahead of queen funeral /view/contact-center-news/bereavement-helpline-prepares-for-calls-spike-ahead-of-queens-funeral.aspx contactcenterworldedinburgh scotland sept 2022 cruse scotland a national bereavement support charity has prepared for an increase in calls to their bereavement helpline ahead of the funeral of queen el |
| Spike /define.aspx?id=bd5898734ea4430ea06d033c2abacc65 a temporary increase in calls coming into the contact center |
| Using Roll On Bottles for Your Essential Oils /blog/mggpackaging/?id=53663ffd-ed96-4c81-a027-9589209d9245 essential oils have seen a significant spike in popularity in recent years and continue to grow due to their aromatherapy benefits not only do essential oils smell great they also provide users with a |
| 5 Ways to Protect Your Office Tech /blog/save-money/?id=f6a6830c-d43e-466b-b58f-168683c034e8 spike in voltage electrical fires are one of the leading causes of office fires and many of these fires are caused by outdated or damaged wiring a circuit breaker can help prevent these fires by interr |
| 4 Tips for Choosing the Right Construction Company /blog/mytechblog/?id=f603e8f8-0315-431c-b0ac-7dec05902579 new homes seem to be popping up all around in 2020 alone 1 38 million new privately owned houses began construction showing a huge spike in residential home starts in the years since 2006 choosing a co |
| Calls Double to DCW Since Truecaller Started Displaying Women's Helpline Number /view/contact-center-news/calls-double-to-dcw-since-truecaller-started-displaying-womens-helpline-number.aspx spike in the calls before integrating the women&rsquos helpline number 181 with the truecaller dialler the commission&rsquos women helpline 181 received around 2000 calls per day now the women commissi |
| Top Financial Benefits of Driving Responsibly /blog.aspx?uid=62685639273d4252ac699a72769a8387&id=5074b6cc-5d62-443a-b5f7-7fdc4608fd46 spike but keeping a clean record rewards you with reduced costs every year you drive defensive driving discount the term defensive driving means always being prepared for road conditions and the |
| COVID Helpline Numbers, Websites Witness Steep Spike in SOS Calls & New Users Amid Uptick in Cases /view/contact-center-news/back-in-action-covid-helpline-numbers-websites-witness-steep-spike-in-sos-calls.aspx contactcenterworldnew delhi india jan 11 2022 with an aim to deal with the surge in covid 19 cases more effectively across the country covid war rooms medical helplines and emergency numbers have once |
| Helpline Number Back in Varanasi as Covid Cases’ Tally Crosses 600-mark /view/contact-center-news/helpline-number-back-in-varanasi-as-covid-cases-tally-crosses-600-mark.aspx contactcenterworldlucknow india jan 2022 in the wake of spike in covid cases in varanasi the district administration and the health department on friday issued toll free number 1077 of integrated covid |
| DHL Supply Chain Singapore Supports Business Expansion, Supercharges Agent Retention with Avaya OneCloud /view/contact-center-news/dhl-supply-chain-singapore-supports-business-expansion-supercharges-agent.aspx spike in demand for high quality customer experience services between 2019 and today alongside the rollout of avaya onecloud our number of concurrent agents has increased 300 percent said jerome gillet |
| Canada’s DMV Veterinary Centers Deploys 8x8 Contact Center for Microsoft Teams /view/contact-center-news/canadas-dmv-veterinary-centers-deploys-8x8-contact-center-for-microsoft-teams-to.aspx spike in urgent calls this increase in phone traffic from 50 000 owners and hundreds of veterinary professionals placed a major strain on their existing technology resources creating inefficiencies and |
| Nuspire Security Experts Witnessed Significant Increase in Exploit Activity with Two New Vulnerabilities in Q3 /view/contact-center-research/nuspire-security-experts-witnessed-significant-increase-in-exploit-activity.aspx spike in activity against newer vulnerabilities proxyshell and proxylogon which are two particularly aggressive vulnerabilities affecting microsoft exchange servers the identification of these newer vu |
| School Helpline 14417 Sees Three Times Rise in Calls /view/contact-center-news/school-helpline-14417-sees-three-times-rise-in-calls.aspx spike in school fees and for career counselling a good number of others are to enquire about the legal proceedings in case of harassment nine counsellors work in shifts to respond to students round the |
| Over 2,000 Calls to Domestic Violence Helpline /view/contact-center-news/over-2000-calls-to-domestic-violence-helpline.aspx spike in calls from 139 in august 2020 to 817 calls in may 2021 calls received by the helpline per year have increased over the past four fiscal years which recorded 952 calls in 2017 927 in 2018 and 2 |
| Euros 2020 Saw Spike in Calls to Gambling Helpline as Live Sports Returns /view/contact-center-news/euros-2020-saw-spike-in-calls-to-gambling-helpline-as-live-sports-returns.aspx contactcenterworldlondon uk aug 23 2021 the euros 2020 saw a spike in the number of calls to a gambling helpline as people sought help the national gambling helpline said it received 28 per cent more c |
| How to Feel More Energized Throughout Your Day /blog/save-money/?id=c0ca3bd4-360c-46a3-9217-a9e86bb786d5 spike at the wrong time if you&rsquore under a lot of stress making it difficult to sleep thyroid hormone can throw off your metabolism and affect your sleep as well if you think hormone levels a |
| GNC Leverages Verint Experience Management to Provide Digital Customer Experience /view/contact-center-news/gnc-leverages-verint-experience-management-to-provide-exceptional-digital.aspx spike in demand for health and wellness products especially those that boosted immunity when the pandemic took hold in the spring of 2020 similar to most retailers at the time gnc&rsquos store traffic |
| Helpline for Male Domestic Abuse Victims Struggles to Cope Amid Pandemic Surge /view/contact-center-news/helpline-for-male-domestic-abuse-victims-struggles-to-cope-amid-pandemic-surge.aspx contactcenterworldcounty meath ireland march 2021 a helpline for male victims of domestic violence is struggling to cope with the volume of calls because of a 35 per cent spike in the numbers seeking h |
| Salestrail Launches Activity Tracking App in India /view/contact-center-news/salestrail-launches-in-india-an-activity-tracking-app-to-support-remote-sales.aspx spike in searches for call tracking softwares most noticeably in the indian market there was a clear demand for solutions that could help companies manage their sales teams remotely we wanted to help t |
| Helpline Sees Surge in Mental Health-related Calls During COVID-19 Pandemic /view/contact-center-news/helpline-sees-surge-in-mental-health-related-calls-during-covid-19-pandemic.aspx contactcenterworld manila philippines aug 26 2020 the prolonged coronavirus pandemic is taking a psychological toll on many people as the national center for mental health saw a huge spike in the numbe |
| Hundreds of Jobs on Offer at NHS Helpline in Glasgow /view/contact-center-news/hundreds-of-jobs-on-offer-at-nhs-helpline-in-glasgow.aspx spike in winter bugs a total of 400 posts are available working from contact centres in glasgow where most employees are based and edinburgh according to nhs 24 bosses applicants do not require to have |
| Help Lightning Closes Investment Led by Resolve Growth Partners /view/contact-center-news/help-lightning-closes-8m-investment-led-by-resolve-growth-partners.aspx spike in demand during covid 19 as technicians are not able to physically get to locations where their expertise is required we expect the demand for virtual support to only accelerate post covid 19 an |
| Stockton Call Centre Responds to Huge Demand Increase /view/contact-center-news/stockton-call-centre-responds-to-huge-demand-increase.aspx contactcenterworld stockton uk july 13 2020 a business outsource partner has seen a spike in demand for its contact centre services lemon business solutions based in stockton has seen an increase in de |
| 3 Reasons Why IVR Payments Still Matter /view/contact-center-article/3-reasons-why-ivr-payments-still-matter.aspx robert crutchington contactcenterworld as fears over coronavirus fuel a sudden spike in contactless transactions rob crutchington managing director of encoded explores the vital role of ivr to deliver |
| Spike in Customer Calls Send Call Centers Hiring During Lockdown /view/contact-center-news/spike-in-customer-calls-send-call-centers-hiring-during-lockdown.aspx contactcenterworld manila philippines may 26 2020 demand for call center workers bucked a declining trend in job postings during the lockdown of luzon as the industry sought to answer a surge in phone |
| Clear Path for Veterans Has Seen Calls to their Helpline Triple During this Pandemic /view/contact-center-news/clear-path-for-veterans-has-seen-calls-to-their-helpline-triple-during-this.aspx contactcenterworld chittenango ny usa may 25 2020 clear path for veterans in chittenango has seen a spike in people reaching out to their helpline many of those calls that have come in over the past co |
| Helpline to Help Kids Cope with Lockdown Trauma /view/contact-center-news/helpline-to-help-kids-cope-with-lockdown-trauma.aspx spike in cases of violation of child rights in the post lockdown scenario from child trafficking to child marriages child labourers school drop out children are likely to face a lot of emotional issues |
| Teleconsultations See Sharp Spike in Hyderabad /view/contact-center-news/teleconsultations-see-sharp-spike-in-hyderabad.aspx contactcenterworld hyderabad india may 6 2020 several private hospitals have shifted a chunk of their work to call centres which are now handling the majority of doctor consultations as consultations a |
| Dubai Helpline Addresses 229,640 Covid-19 Concerns /view/contact-center-news/dubai-helpline-addresses-229640-covid-19-concerns.aspx spike in the number of calls we receive and queries we address due to covid 19 and we are have been working tirelessly to provide information to community members al khajah said that dubai health autho |
| Enterprises See a Nearly 30% Spike in High-Risk Calls as Fraudsters Exploit Worry & Confusion /view/contact-center-research/enterprises-see-a-nearly-30-spike-in-high-risk-calls-as-fraudsters-exploit.aspx contactcenterworld with covid 19 bringing unprecedented challenges to enterprises and consumers alike new research from call verification and fraud detection company next caller shows a worrisome incre |
| Covid-19 Coronavirus: Bank Call Centres Overloaded, Customers Complain of Two-Hour Wait /view/contact-center-news/covid-19-coronavirus-bank-call-centres-overloaded-customers-complain-of-two-hour.aspx contactcenterworld wellington new zealand march 25 2020 bank call centres have seen a massive spike in people ringing to ask for financial assistance in the wake of the government announcement of a six |
| Coronavirus Health Helpline Call Spike /view/contact-center-news/coronavirus-health-helpline-call-spike.aspx contactcenterworld essex england march 11 2020 the number of calls to 111 from people in essex has rocketed due to coronavirus fears there were 20 978 calls to nhs 111 last week from the essex and suff |
| Chatham Company Needs Workers /view/contact-center-news/chatham-company-needs-workers.aspx spike in volume company spokesperson arika aerts said people friendly customer service agents and salespeople are wanted to help automotive clients a typical day for one of our agents is answering call |
| Consumer Complaints May Surge 20% in Season of eCommerce Sales /view/contact-center-research/consumer-complaints-may-surge-20-in-season-of-ecommerce-sales.aspx contactcenterworld the ecommerce sector which has been registering the largest number of consumer complaints on the national consumer helpline among all sectors since the past year is set to see a spik |
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