ContactCenterWorld - Definition
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Phrase: Offered Calls
Definition:
This term refers to the effort caller’s make to get through to the contact center. These calls can be answered, the callers can hang up, or the caller can reach a busy signal.
ContactCenterWorld - Search Results
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Busy Hour /define.aspx?id=c736b9f473924b6dbbbd965166ed8dfe the two consecutive half hour periods of a day in which the largest number of calls contacts are offered |
Offered Calls /define.aspx?id=c115922b77c5401493b8723048bc21b2 this term refers to the effort caller's make to get through to the contact center these calls can be answered the callers can hang up or the caller can reach a busy signal |
Phone answering services in Geelong for dental practices /company/blog/callassist/?id=94bb2c51-c74b-46d3-9bc5-a49a65265161 for any dental practice maintaining a consistent and professional line of communication with patients is crucial this is where phone answering services in geelong like those offered by call assist beco |
Council Contact Centre Celebrates 20 Years of Helping Pembrokeshire Public /view/contact-center-news/council-contact-centre-celebrates-20-years-of-helping-pembrokeshire-public.aspx contactcenterworldpembrokeshire wales nov 10 2023 the council&rsquos contact centre is often the first port of call for residents and visitors to pembrokeshire to access the many services offered by th |
NoBroker Launches CallZen.AI to Provide Contact Centre Intelligence to Business /view/contact-center-news/nobroker-launches-callzen.ai-to-provide-contact-centre-intelligence-to-business.aspx offered a transcription feature in hindi english and a combination of the two languages currently callzen is programmed to help businesses delve into unparalleled conversational insights from almost al |
Giving Instructions /tips.aspx?id=1742989c79e846f6874a20897a13fc81 offered a sunday delivery – i said thanks but monday at my office would be better after several calls to the mobile company late on monday i was told it would be here on tuesday tuesday came and at 12 |
Staff Experienced 'Toxic' Work Culture at Tracing Centre During Covid /view/contact-center-news/staff-experienced-toxic-work-culture-at-tracing-centre-during-covid.aspx offered to the public a group of 14 workers who were employed as staff at the national contact centre ncc have formally complained to health secretary michael matheson about their experiences they say |
4132 Fijians Seek Assistance via Helpline /view/contact-center-news/4132-fijians-seek-assistance-via-helpline.aspx contactcenterworld lautoka fiji dec 19 2022 empower pacific answered 4132 calls via its counselling helpline during the second wave of the covid 19 pandemic this according to its recently released 2021 |
VoIP.ms and Dialfire Announce New Interop to Boost Call Center Performance /view/contact-center-news/voip.ms-and-dialfire-announce-new-interop-to-boost-call-center-performance.aspx calls and create phone campaigns from any voip ms number via a user friendly interface offered by dialfire the partnership will allow users to turn their browsers into a call center no matter the size |
Maha Illegal VOIP Call Routing Center Busted /view/contact-center-news/maha-illegal-voip-call-routing-center-busted.aspx contactcenterworldthane india oct 25 2022 with the arrest of four persons the navi mumbai police in maharashtra claimed to have busted a call centre which offered unauthorized voice over internet proto |
Tele-consultation Services Provided to 12 lakh People /view/contact-center-news/tele-consultation-services-provided-to-12-lakh-people.aspx contactcenterworldvihayawada india oct 19 2021 the &lsquo104&rsquo covid 19 call centre has so far reached out to a record number of 11 9 lakh people and offered tele consultation services since may th |
Hyderabad: Psychosocial First Aid Helpline Launched /view/contact-center-news/hyderabad-psychosocial-first-aid-helpline-launched.aspx offered in hindi and english a public helpline that is aimed at supporting people through counselling on a wide range of mental health matters including anxiety suicidal tendencies depressive disorders |
4 Reasons You Need Customer Interaction Analytics /view/contact-center-article/4-reasons-you-need-customer-interaction-analytics.aspx hayley irvin with more and more work in contact centers being done by non voice accounts customer interaction analytics are more valuable now than ever before programs such as those offered by impact 3 |