2017 BEST PRACTICEs CONFERENCES SERIES - BOOK YOUR PLACE TODAY!
EUROPE, Middle EAST & AFRICASTARTS IN:
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ORLANDO, FL USA
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KOTA KINABALU, MALAYSIA
ContactCenterWorld - Definition
This term refers to the effort caller’s make to get through to the contact center. These calls can be answered, the callers can hang up, or the caller can reach a busy signal.