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StoreContactCenterWorld - Definition
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Phrase: Voice Identification
Definition:
A technology used to verify the identity of a person accessing a system by comparing spoken passwords with prerecorded computerized voice patterns.
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Your search for 'Voice Identification' has returned 20 search results
19 Records Found
Your search for 'Voice Identification' has returned 20 search results
 | Speech Technology Center Russian organization providing unusual variety of speech processing products and services for research and development, speech recognition, voice verification, speaker identification, noise reduction in speech signals, noise cancellation, forensic examination, audio analysis, logging and communication channel protection. |
19 Records Found
| Voice Identification /define.aspx?id=c21d64a06df94934891365f4e945fce9 a technology used to verify the identity of a person accessing a system by comparing spoken passwords with prerecorded computerized voice patterns |
| Visual IVR: The New Front Lines of Digital Customer Service /company/blog/jacada/?id=d5be6186-5ad4-4fbd-a798-c9d3d33ffd99 voice response is still the front line method of choice a menu system that uses either s touch tone technology or speech recognition to manage the identification and routing of callers to the customer |
| How to Reduce the Risk of Fraud with Your IVR /company/blog/plumvoice/?id=8167af57-8eb3-413a-81c4-8801deb0d0ec voice communications channels has its own challenges most companies have security measures in place to protect personal customer information there is a whole host of different secure authentication pra |
| The Threat of Voice Aging in Voice Biometrics Security /company/blog/pindropsecurity/?id=c69ae4a3-1a4b-4b61-a834-4acec6f17ef7 as the implementation of voice biometrics has become increasingly popular as a form of identification and authentication researchers are challenged with determining how users&rsquo voices change over t |
| Correcting some misconceptions about Voice Biometrics for Forensics /company/blog/sestek/?id=5a4d07bf-e847-4ad8-b061-b62e38d03b03 as i have explained in the previous post voice biometrics is more reliable than fingerprint in some aspects analyzing voice based evidence is becoming a popular tool for law enforcement and criminal id |
| Mythbusters: 5 misplaced beliefs about voice biometrics /company/blog/nuance/?id=aabf4763-1922-4d79-baa7-2e811e8b7c41 identification opportunity that&rsquos the least understood is voice biometrics mostly due to misconceptions about what voice biometrics actually is and whether it is secure let&rsquos take a couple mi |
| May 6 – The Week in Phone Fraud /company/blog/pindropsecurity/?id=e25d79e3-9095-4a2f-9d0a-95760f2f2693 this week in phone fraud hong kong banks to implement voice recognition in their call centers and prank calls could land you in jail this week find biometrics stated citi and hsbc banks two of the larg |
| It’s true- IVR Systems don’t have to be frustrating /company/blog/eckoh/?id=77190056-2e15-4f0e-9313-a33a6fcfb9ac interactive voice response ivr is a telephony menu system that interacts with customers enabling identification and routing of callers to the most appropriate agent within a contact centre ivr sy |
| Bridgetec Corp. Develops Voice Detection Software for Call Center /view/contact-center-news/s.-koreas-bridgetec-develops-voice-detection-software-for-call-center.aspx contactcenterworldseoul south korea march 9 2016 south korea&rsquos kosdaq listed bridgetec corp said it has developed a voice recognition solution for call centers that is expected to help prevent dat |
| Three ways your IVR can cut costs (while delighting customers /company/blog/spokencommunications/?id=213627f9-dad7-4816-94cc-91480e339f3d three ways ivr automation can cut call center costs while delighting customers while customers love to hate bad ivr design organizations love effective interactive voice response ivr automation for ret |
| ATO Boosts Service Access via App and Voice Authentication /view/contact-center-news/ato-boosts-service-access-via-app-and-voice-authentication.aspx contactcenterworldsydney australia dec 1 2015 the ato voice identification system can be used with its app taxpayers will be able to log in to the australian tax office app using voice authentication t |
| Lync Voice Tip-o-the-Week #1 — PINS…as far as the eye can see. /company/blog/buchanantechnologies/?id=1e6be4dd-7ea6-4a42-ac26-ff2e449c3112 by ken lasko greetings and welcome to the sweet sweet world of lync voice my name is ken lasko and i will be your guide and tip master on this blog series as you&rsquove probably already discovered mic |
| ICICI Launches Voice ‘Password' Facility for Users /view/contact-center-news/icici-launches-voice-password-facility-for-users.aspx contactcenterworldmumbai india may 25 2015 private lender icici bank said it has launched a service where customers can make transactions using just their voice without using other means of authenticat |
| PIN System to Improve Deafblind Access to Telco Service Centres /view/contact-center-news/pin-system-to-improve-deafblind-access-to-telco-service-centres.aspx voice &ndash not a facilitator&rsquos &ndash and therefore prevent these consumers from easy phone access to their telcos able also says text based alternatives are often also inadequate when using spe |
| Bright Pattern Deploys Latest Software Release /view/contact-center-news/bright-pattern-software-release-introduces-rich-contact-features-to-increase.aspx voice signature for e signing the rich contact api supports both mobile devices and web sites and provides a side band data communications channel alongside or even instead of a voice telephone call th |
| CfMC Introduces Phone Survey Innovations /view/contact-center-news/cfmc-introduces-phone-survey-innovations-for-smart-call-center-operations.aspx identification call transfers and manages wait time to trigger actions that maximize caller retention with this release call centers can augment functions performed by phone interviewers by using inter |
| Larisa Balykina /profile/larisa.balykina/ marketing analyst russian organization providing unusual variety of speech processing products and services for research and development speech recognition voice verification speaker identification noi |
| Tax Office to Ditch Up to 100 Call Centre Positions /view/contact-center-news/tax-office-to-ditch-up-to-100-call-centre-positions.aspx contactcenterworldapril 2 2014 as many as 100 full time call centre jobs could be lost when the australian tax office introduces voice identification which will save customers 45 seconds per phone call |
| Sergey Duseev /profile/sergey.duseev/ russian organization providing unusual variety of speech processing products and services for research and development speech recognition voice verification speaker identification noise reduction in sp |
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