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Phrase: Siri

Definition:

Siri is software for the iPhone from Apple that provides the user with a personal assistant that can perform various tasks based on the user's voice commands: It can answer questions, schedule meetings, send messages, and do a number of other things that are helpful to the user.

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Lopes Spotlight: Siri Patchana

September 4, 2018 5:00 AM

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Siri
/define.aspx?id=c2471c963b8d45269ea8f5dd5e46f193
siri is software for the iphone from apple that provides the user with a personal assistant that can perform various tasks based on the user voice commands it can answer questions schedule meetings sen

anz launches digital assistant for basic banking questions
/view/contact-center-news/anz-launches-digital-assistant-that-visitors-to-its-website-can-speak-to-if-they.aspx
siri on an apple device or google assistant on an android one anz nz&rsquos head of digital and transformation liz maguire explains jamie can answer &lsquohow do i&hellip &rsquo questions not &lsquosho

What is Natural language processing?
/blog/chatbots/?id=c0c55497-e6eb-42fe-81b7-5d5ea0579f8c
siri 20 or google assistant 8 speak english spanish german french portuguese chinese arabic and japanese not necessarily in this order are those that have more applications that understand them google

helpshift survey finds 44 percent of americans would rather scrub a toilet than call customer support
/view/contact-center-research/helpshift-survey-finds-44-percent-of-americans-would-rather-scrub-a-toilet.aspx
siri or android&rsquos cortana &mdash 65 percent email and messenger chatbots &mdash 62 percent ai technology americans find creepiest human like androids as in westworld &mdash 70 percent future ai as

banks caught between a rock and a digital place in their transformation journeys
/view/contact-center-research/banks-caught-between-a-rock-and-a-digital-place-in-their-transformation.aspx
siri and alexa can open new accounts but people still want the personal touchmore than one in four consumers surveyed would be comfortable with a digital assistant such as siri and alexa or a bank&rsqu

ocbc bank initiates conversational commerce with google
/view/contact-center-news/ocbc-bank-initiates-conversational-commerce-with-google.aspx
siri voice assistant more recently siri has been deployed to enable business and retail customers to check their account balances and make funds transfers using just their voices aditya gupta head of e

Kotak Becomes First Bank to Roll Out AI-run Voicebot
/view/contact-center-news/kotak-becomes-first-bank-to-roll-out-ai-run-voicebot.aspx
siri however the bank is not using voice for biometric authentication of all the mediums through which customers can interact with us voice is the most preferred said puneet kapoor senior executive vp

Why Natural Language Technology Will Let You Down
/company/blog/247customer/?id=a532a8e9-bb95-47ea-9408-76a380a3cd55
we live in a world dominated by technology devices and online interactions siri alexa and cortana are becoming staples in households around the world offering us the capability to interact with technol

AI and Customer Care: The Future is Here
/view/contact-center-article/ai-and-customer-care-the-future-is-here.aspx
andrew o'brien contactcenterworld siri alexa and ok google&hellip these are the virtual interactions that sci fi movies have portrayed for decades past the future is it seems here at our fingertips the

Practical Ways to Digitalize the Customer Experience
/view/contact-center-article/practical-ways-to-digitalize-the-customer-experience.aspx
siri amazon&rsquos alexa google now and microsoft&rsquos cortana is clear and at work in the customer service sector and contact centers today digital add ons are used primarily in the back office to c

AI and Customer Care: The Future is Here
/company/blog/blueoceancontactcenters/?id=c294a771-41da-4e54-9021-6a6268ba6758
siri alexa and ok google&hellip these are the virtual interactions that sci fi movies have portrayed for decades past the future is it seems here at our fingertips these technologies are sparking new e

Practical ways to digitalize the customer experience
/company/blog/teleopti/?id=260478f8-36d7-4b12-a016-8e51dd33b7f7
siri amazon&rsquos alexa google now and microsoft&rsquos cortana is clear and at work in the customer service sector and contact centers today digital add ons are used primarily in the back office to c

How Voice Analytics is Changing Customer Service
/company/blog/globalteleforce/?id=0021ada8-fafe-4ff8-8411-89cb1c12e37e
siri google assistant microsoft cortana and samsung bixby according to stuff director of product management adobe analytics cloud colin morris said voice technology is the future of marketing and that

How AI & Chatbots Are Transforming Customer Experience in the Call Center
/company/blog/theconnection/?id=83aab49d-586c-463a-ad27-61236f6b0289
siri or alexa a question and received the wrong answer the computer recognizes key words but may not recognize the context in which they are being used in other words the computer doesn&rsquot recogniz

Apple Unveils Business Chat for Connecting Business with Customers
/company/blog/globalteleforce/?id=bea6088a-3e44-4cb7-b9b8-707d1a94a50c
siri according to apple developer site this just means that customers can now open imessage app from safari maps spotlight or siri and start an interaction with a business the conversations of customer

Key Features of IOS 11, Important for App Developers
/blog/vineet.verma/?id=51e5afcd-fbf5-48ea-9c40-223dc2570c68
siri you can also create and edit lists and notes or update a grocery list in the shopping app voice is today becoming an important interface because of the benefits it offers people get access to apps

Brenda Siri
/profile/brenda.siri/
securus technologies installs and centrally manage state of the art call management and communications systems for use by correctional facilities and offer a variety of convenient payment products and

Apple Announces Business Chat
/view/contact-center-news/apple-brings-business-chat-to-apple-messages.aspx
siri made the virtual assistant mainstream the ability to start a chat session with businesses using messages is positioned to turn message based customer service into the dominant way consumers engage

Securus Technologies, Inc.
/company/securus-technologies-inc..aspx
for use by correctional facilities and offer a variety of convenient payment products and services to inmates and their friends and family members brenda siri ankur desai chris allen staniscia holmes

Apple Watch Can Misdial 911, Call Centers ask that Users Don't hang Up
/view/contact-center-news/apple-watch-can-misdial-911-call-centers-ask-that-users-dont-hang-up.aspx
contactcenterworld sioux falls sd usa may 2017 after a slew of misdials from an internet prank to ask siri to call 108 which dials emergency services now there a very easy way for your apple watch to a

Kyruus, Inc.
/company/kyruus-inc..aspx
kyruus inc kyruus is a provider of enterprise software solutions that enable hospitals and health systems to optimize the patient experience across all channels of patient access leveraging a proprieta

Do robots make good receptionists?
/company/blog/specialtyansweringservice/?id=6f36e7f1-17f7-48b9-bf45-7f411a8fa4b4
what happens when you let a robot answer your phones the simple answer is nothing good even if it&rsquos a super friendly virtual robot like siri or alexa there are just some things that robots can&rsq

Police, 911 Call Center See Surge in Accidental Calls
/view/contact-center-news/police-911-call-center-see-surge-in-accidental-calls.aspx
contactcenterworld sioux falls sd usa march 22 2017 police in sioux falls south dakota put out a call to action on social media over the weekend asking people to stop using apple siri to call 108 the l

Carol Miller
/profile/carol.miller/
director call center operations sirius xm connected vehicles services inc a subsidiary of sirius xm holdings inc nasdaq siri is a leading provider of connected vehicles services to acura bmw honda hyun

Improved Technology Means Improved Customer Support Expectations
/company/blog/talkdesk/?id=5719d09e-ef33-4d1d-8cfa-89cc57203bbc
siri can make a reservation at a restaurant soon a car might be able to drive you there on its own there has to be a use for this technology to facilitate transactions for businesses and their customer

New 911 Automated Voice System Will Help Dispatchers Save Lives
/view/contact-center-news/new-911-automated-voice-system-will-help-dispatchers-save-lives.aspx
siri on an iphone will make actual dispatch calls it not a huge change but with technology any change is a change loerzel said so it takes some time to get used to our hope is that people will understa

44% of American Consumers Say They Prefer Chatbots for Customer Service
/view/contact-center-news/44-of-american-consumers-say-they-prefer-chatbots-for-customer-service-according.aspx
siri and amazon&rsquos echo are driving consumer interest for similar experiences with the brands they do business with this is no longer just a way for companies to reduce costs by handing simple and

Are Virtual Agents A Box Office Hit
/company/blog/synthetix/?id=63add1bd-d2e0-4fb6-a1d6-3817b06baa36
siri cortana and google now before they became the norm it&rsquos true our jabberwocky nlp technology has answered millions of customer questions by making sense of naturally and sometimes badly worded

Predicting What Your Customers Want Before They Know They Want It
/company/blog/genesys/?id=bc124638-271d-4b8b-9c11-7bd259e7a577
siri you&rsquore aware of the convenience of voice interfaced digital personal assistants apple plans to expand siri to personal computers allowing users to search for documents photographs and mu

Learn More About the 8x8 Support Knowledge Base
/company/blog/8x8/?id=785fc678-c1d3-4fb2-bcd8-62201f7f6e58
siri we can find pretty much anything we want to know this is 8x8&rsquos desire for our customers and end users that they can easily and quickly find any information related to how to use 8x8 solutions

Artificial Intelligence Agent Amelia Sympathises With You While Replacing Lost Bank Cards
/view/contact-center-news/artificial-intelligence-agent-amelia-sympathises-with-you-while-replacing-lost.aspx
siri where each utterance is recognised as a new separate question on top of natural conversation capability is amelia learning ability to teach amelia about how to answer calls in a call centre call t

Aspect Software Announces Workforce Chatbot, Aspect Mila: Intelligent Assistant
/view/contact-center-news/aspect-software-announces-workforce-chatbot-aspect-mila-intelligent-assistant.aspx
siri alexa and cortana as our personal assistants and now chatbots are dramatically redefining how we interact in our daily lives consumers are quick to take advantage of the time saving convenience bo

We Are Having Our Cake
/company/blog/synthetix/?id=f9450e12-f5d5-49e6-af9f-690a998a4513
siri cortana and google now before they became the norm it&rsquos true our jabberwocky nlp technology has answered millions of customer questions by making sense of naturally and sometimes really badly

Kent Siri
/profile/kent.siri/
kyruus is a provider of enterprise software solutions that enable hospitals and health systems to optimize the patient experience across all channels of patient access leveraging a proprietary big data

City Worker Fined for Talking in Robot Voice Does it Again
/view/contact-center-news/city-worker-fined-for-talking-in-robot-voice-does-it-again.aspx
siri while working on the it help desk judge addison said in her decision that dillon stated in a slow stilted and monotonous voice you have reached the help desk this is mr dillon how may i help you a

SiriusXM
/company/siriusxm.aspx
siriusxm sirius xm connected vehicles services inc a subsidiary of sirius xm holdings inc nasdaq siri is a leading provider of connected vehicles services to acura bmw honda hyundai infiniti lexus niss

ICICI Bank to Roll Out Voice Authentication
/view/contact-center-news/icici-bank-to-roll-out-voice-authentication.aspx
siri apple voice recognition software according to rajiv sabharwal executive director icici bank the technology will provide a big leg up for financial inclusion as the process of authentication can be

Sal Resendez
/profile/sal.resendez/
sirius xm connected vehicles services inc a subsidiary of sirius xm holdings inc nasdaq siri is a leading provider of connected vehicles services to acura bmw honda hyundai infiniti lexus nissan subaru

Mark Knapton
/profile/mark.knapton/
senior vice president call centre operations and customer loyalty sirius xm connected vehicles services inc a subsidiary of sirius xm holdings inc nasdaq siri is a leading provider of connected vehicle