ContactCenterWorld - Definition
Phrase: Progressive Dialer
Progressive dialing is an automated dialing technique that presents contact information to the call center agent prior to dialing the phone number. The agent is given a specific amount of time to perform this review prior to the dialer automatically placing the call. Progressive dialing gives the agent time to review the contact information presented on the display device prior to the call being automatically launched by the dialer.
ContactCenterWorld - Search Results
Your search for 'Progressive Dialer' has returned 3 search results
|Gaytes Information Systems Private Ltd.|
GAYTES expertise in providing the complete range of telecom products starts from Call Accounting, Operator Console, Voicemail, IVRS, Call Center Solutions (Inbound, Outbound and Blended), Dialer Solution, Auto Dialer, Progressive Dialer, Predictive Dialer, Preview Dialer, Meet-me-Conference (On Analog Lines / PRI Line), Voice Loggers (Analog Logger, Digital Logger, PRI Logger, VOIP Logger, Web Based Logger), Pri Voice Logger on Asterisk, FAX Servers, Voice Mail Solution, IVRS, SMS Solutions, Hotel Management Software, Attendance Management Solution, CRM Applications, Screen Pop-up Solutions, Outsourcing Services (BPO, KPO) Auto Reminder, and other CTI Solutions.
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progressive dialing is an automated dialing technique that presents contact information to the call center agent prior to dialing the phone number the agent is given a specific amount of time to perfor