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ContactCenterWorld - Definition
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Phrase: Progressive Dialer
Definition:
Progressive dialing is an automated dialing technique that presents contact information to the call center agent prior to dialing the phone number. The agent is given a specific amount of time to perform this review prior to the dialer automatically placing the call.
Progressive dialing gives the agent time to review the contact information presented on the display device prior to the call being automatically launched by the dialer.
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Your search for 'Progressive Dialer' has returned 3 search results
February 25, 2021 4:31 PM
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Your search for 'Progressive Dialer' has returned 3 search results
 | Gaytes Information Systems Private Ltd. GAYTES expertise in providing the complete range of telecom products starts from Call Accounting, Operator Console, Voicemail, IVRS, Call Center Solutions (Inbound, Outbound and Blended), Dialer Solution, Auto Dialer, Progressive Dialer, Predictive Dialer, Preview Dialer, Meet-me-Conference (On Analog Lines / PRI Line), Voice Loggers (Analog Logger, Digital Logger, PRI Logger, VOIP Logger, Web Based Logger), Pri Voice Logger on Asterisk, FAX Servers, Voice Mail Solution, IVRS, SMS Solutions, Hotel Management Software, Attendance Management Solution, CRM Applications, Screen Pop-up Solutions, Outsourcing Services (BPO, KPO) Auto Reminder, and other CTI Solutions. |
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February 25, 2021 4:31 PM
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| Progressive Dialer /define.aspx?id=c8304d95c2ea49b29e453de34f1e50c5 progressive dialing is an automated dialing technique that presents contact information to the call center agent prior to dialing the phone number the agent is given a specific amount of time to perfor |
Raj Wadhwani | ContactCenterWorld.com
awesome gala and awards
February 25, 2021 12:29 PM ESTClint Waltman | Ec3
Fantastic presentation as usual. Congratulations to your entire team and obviously yourself Raj for pulling off the near-impossible!
February 26, 2021 1:40 AM EST