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ContactCenterWorld - Definition

Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z

Phrase:Virtual Agents

Deriviation(s):Home worker, Tele worker

Definition:

These are individuals that work for the contact center but our not physically located at the contact center. This option is available due to advancements in technology and communication.

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