ContactCenterWorld - Definition
Phrase: Paid Hours
The time that agents are working with customers, attending meetings etc.
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|spain to legislate to insist call centres respond to customers within three minutes|
hours the minister said companies must inform on incidents related to service supply on a free telephone line for 24 hours a day and 365 days a year and cannot refer customers to paid telephone lines t
the time that agents are working with customers attending meetings etc
|ITC Announces its Services Schedule During Ramadan|
contactcenterworldabu dhabi april 2022 the integrated transport centre itc of the department of municipalities and transport in abu dhabi announced the working hours of its customer&rsquos happiness ce