ContactCenterWorld - Definition
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Phrase: Home Agent
Definition:
An agent that works from a remote location.
ContactCenterWorld - Search Results
Your search for 'Home Agent' has returned 77 search results
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global partnership with ringcentral /view/contact-center-news/global-partnership-with-ringcentral.aspx agent home working here to stay and cyber criminals more aggressive and tenacious the addition of eckoh solutions to ringcentral&rsquos suite of services will help them secure the contact centres of th |
Home Agent /define.aspx?id=cd00770ef2894b3f935dc3b7048d579a an agent that works from a remote location |
Home-Based Agent /define.aspx?id=10623cef88214cca9c0fcd0cbb1275b3 an agent working remotely from their home connected to the contact center via the internet or telephony connection |
cyber acoustics announces new headset that completely eliminates background noise in call centers /view/contact-center-news/cyber-acoustics-announces-new-headset-that-completely-eliminates-background-noise.aspx home with barking dogs lawn mowers rowdy kids or fan noise or work in remote locations where roosters roam free and crow loudly the ac 304 blocks everything for customers on the other end of the line t |
Temi Fagbuaro /profile/temi.fagbuaro/ agent and have been working in the niche for many years my customer service journey started as a telecampaign agent in my home country and later joined a russian company as a telemarketer working remot |
Alan Hubbard /profile/alan.hubbard/ coo you need a virtual workforce we provide virtual contact center staffing there are key advantages to using a virtual workforce of home based employees to handle many business needs you can obtain al |
Kate Brouse /profile/kate.brouse/ public relations you need a virtual workforce we provide virtual contact center staffing there are key advantages to using a virtual workforce of home based employees to handle many business needs you |
LiveXchange /company/livexchange.aspx livexchange provides remote call center outsourcing & workforce optimization solutions designed for the next generation of home based agents providers in virtual agents since 2003 we offer an end to en |
Terry Rybolt /profile/terry.rybolt/ chief revenue officer livexchange provides remote call center outsourcing & workforce optimization solutions designed for the next generation of home based agents providers in virtual agents since 2003 |
Michael Sanders /profile/michael.sanders/ director of marketing you need a virtual workforce we provide virtual contact center staffing there are key advantages to using a virtual workforce of home based employees to handle many business needs |
John Bertram /profile/john.bertram/ director of operations landajob a division of nti you need a virtual workforce we provide virtual contact center staffing there are key advantages to using a virtual workforce of home based employees t |
NTI /company/nti.aspx you need a virtual workforce we provide virtual contact center staffing there are key advantages to using a virtual workforce of home based employees to handle many business needs you can obtain all th |
Jabra /company/jabra.aspx home jabra professional corded and wireless headsets provide outstanding call quality intelligence and all day comfort including features such as noise cancelling microphones enhanced hearing protectio |
Deloitte Digital Announces its Release of the "2023 Global Contact Center Survey," /view/contact-center-research/deloitte-digital-announces-its-release-of-the-2023-global-contact-center.aspx home programs have become integral as has the adoption of cloud technologies to support remote work advances in artificial intelligence ai and predictive analytics continue to expand the horizons of po |
Alex Williams /profile/alex.williams/ agent environment and opportunities for gamification recognition and other variables that can affect agent behavior or culture centralized management programmable buttons security options digital noise |
Leaders and Staff Share Insights on CU Contact Center Operations /company/blog/strategiccontact/?id=1e7b6bf9-76ed-408b-8d87-41e238e35a39 agent location and work from home specifically and learned some interesting things hybrid a mix of onsite and remote agents is the predominant model today 70 and will be in the future 76 roughly one fi |
HoduCC Omnichannel Contact Center Named as Best Predictive Dialer Software in India 2023 by SoftwareSuggest /view/contact-center-news/hoducc-omnichannel-contact-center-named-as-best-predictive-dialer-software-in.aspx home features such as call forwarding to mobile call bridging browser and call recording and it also comes with various add ons such as analysis ivr and agent survey whatsapp broadcasting sms broadcast |
Jabra United States /company/jabra-united-states.aspx agent environment and opportunities for gamification recognition and other variables that can affect agent behavior or culture centralized management programmable buttons security options digital noise |
Karl Bateson /profile/karl.bateson/ agent environment and opportunities for gamification recognition and other variables that can affect agent behavior or culture centralized management programmable buttons security options digital noise |
500 Sigma Connected Home Worker Jobs Set to be Created /view/contact-center-news/500-sigma-connected-home-worker-jobs-set-to-be-created.aspx agent supervisor and management roles will be predominately roles working from home with the company keen to increase its scottish based workforce they will add to sigma&rsquos 4 000 strong workforce a |
Sigma Connected Announces UK Jobs Boost for 2023 /view/contact-center-news/sigma-connected-announces-uk-jobs-boost-for-2023.aspx agent supervisor and management roles will be based across the uk as part of the company&rsquos work from home policy they will add to sigma&rsquos 4 000 strong workforce which has already seen 600 add |
Nick Schlee /profile/nick.schlee/ agent environment and opportunities for gamification recognition and other variables that can affect agent behavior or culture centralized management programmable buttons security options digital noise |
Daniel Akre /profile/daniel.akre/ vice president global business development livexchange provides remote call center outsourcing & workforce optimization solutions designed for the next generation of home based agents providers in virt |
Anna Fama /profile.aspx?pid=75d5457f3a704d44a19dc14678baef5c agent environment and opportunities for gamification recognition and other variables that can affect agent behavior or culture centralized management programmable buttons security options digital noise |
Alex /profile/alex.djohan/ home jabra professional corded and wireless headsets provide outstanding call quality intelligence and all day comfort including features such as noise cancelling microphones enhanced hearing protectio |
Danielle Brannon /profile/danielle.brannon/ agent environment and opportunities for gamification recognition and other variables that can affect agent behavior or culture centralized management programmable buttons security options digital noise |
CollaborationRoom.AI and Provana Announce Joint Solution for Contact Center Effectiveness /view/contact-center-news/collaborationroom.ai-and-provana-announce-joint-solution-for-superior-contact.aspx contactcenterworldnaperville il usa july 14 2022 provana a provider of a unified platform for compliance and performance management and collaborationroom ai an agent engagement productivity and complia |
Contact Center Agents Struggle with Traditional Desktop Tools to Handle Customer Queries /view/contact-center-research/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle.aspx contactcenterworld egain corporation nasdaq egan a knowledge management platform for customer engagement automation announced findings from an agent experience ax survey of us contact centers condu |
transcosmos Sets Up a Dedicated Booth for its Home-Based Contact Center Support Desk /view/contact-center-news/transcosmos-sets-up-a-dedicated-booth-for-its-home-based-contact-center-support.aspx contactcenterworldtokyo japan june 2022 transcosmos inc hereby announces that the company has set up and launched a dedicated booth for support desks for its home based contact centers with the aim of |
Groundbreaking Research: Is the Call Center WFH Model Here to Stay After COVID-19? /view/contact-center-research/groundbreaking-research-is-the-call-center-wfh-model-here-to-stay-after-covid.aspx contactcenterworldthe call center industry is starting to determine if their current work from home model is sustainable after covid 19 sqm group has gathered customer and employee experience benchmark |
Restaurant Group Fridays UK Chooses PCI Pal® to Secure Card Payments /view/contact-center-news/restaurant-group-fridays-uk-chooses-pci-pal-to-secure-card-payments.aspx agent assist solution to ensure full pci compliance when handling customers&rsquo telephone based card payments with a changing operational model fridays&rsquo traditional &lsquowalk in&rsquo service h |
Hodusoft Introduces Outbound Call Center Software with Remote Dialing /view/contact-center-news/hodusoft-introduces-outbound-call-center-software-with-remote-dialing.aspx home programs have greatly expanded in number with many customer service organizations pivoting to remote work hoducc call center software has in built tools to facilitate work from home programs such |
Brian Young /profile/brian.young/ agent environment and opportunities for gamification recognition and other variables that can affect agent behavior or culture centralized management programmable buttons security options digital noise |
Nigina Bender /profile/nigina.bender/ home jabra professional corded and wireless headsets provide outstanding call quality intelligence and all day comfort including features such as noise cancelling microphones enhanced hearing protectio |
InteleTravel Opens UK Call Centre for its Agents /view/contact-center-news/inteletravel-opens-uk-call-centre-for-its-agents.aspx home based agent advisors in the uk the new team based in droitwich spa is in addition to 100 inteletravel support staff overseas who are automatically connected to its uk homeworkers the team is avail |
Vern Fernandez /profile/vern.fernandez/ agent environment and opportunities for gamification recognition and other variables that can affect agent behavior or culture centralized management programmable buttons security options digital noise |
Murat Yalçıntaş /profile/murat.yalcintas/ home jabra professional corded and wireless headsets provide outstanding call quality intelligence and all day comfort including features such as noise cancelling microphones enhanced hearing protectio |
Barb Huelskamp /profile/barb.huelskamp/ agent environment and opportunities for gamification recognition and other variables that can affect agent behavior or culture centralized management programmable buttons security options digital noise |
Cyara Unveils Real-Time Voice Quality Monitoring and Diagnostics /view/contact-center-news/cyara-unveils-real-time-voice-quality-monitoring-and-diagnostics-that-assures.aspx contactcenterworldredwood city ca usa oct 2021 cyara provider of an automated cx assurance platform announced the release of livevq a solution for contact centers with at home and remote agents that as |
Cyara Unveils Real-Time Voice Quality Monitoring and Diagnostics /view/contact-center-news/cyara-unveils-real-time-voice-quality-monitoring-and-diagnostics.aspx contactcenterworldcyara provider of an automated cx assurance platform announced the release of livevq a solution for contact centers with at home and remote agents that assures quality cx through real |
What’s Stopping You from Achieving Simplicity in your Contact Centre? /view/contact-center-article/whats-stopping-you-from-achieving-simplicity-in-your-contact-centre.aspx ross daniels contactcenterworld the major barriers to simplification are closer to home than you may think an effective strategy starts at the top ross daniels at calabrio reveals the best practices th |
Mark Derby /profile/mark.derby/ agent environment and opportunities for gamification recognition and other variables that can affect agent behavior or culture centralized management programmable buttons security options digital noise |
Consilium Introduces Quality Monitoring and Whisper Coaching with UniRSM™ 9.0 and UniQM™ for Contact Centers /view/contact-center-news/consilium-introduces-next-gen-quality-monitoring-and-whisper-coaching-with-unirsm.aspx agent to customer conversations and the addition of uniqm&trade recording and quality monitoring to its product portfolio demand for the new product releases has been driven by home based contact cente |
Humach Appoints Chief Strategy Officer Randy Feger to President /view/contact-center-news/humach-appoints-chief-strategy-officer-randy-feger-to-president.aspx agent strategy as the company continues to expand randy&rsquos extensive leadership experience includes time as chief operating officer at working solutions the pioneer of the work from home model and |
Wise Agent CRM Announces New Marketplace for Real Estate Agents /view/contact-center-news/wise-agent-crm-announces-new-marketplace-for-real-estate-agents.aspx contactcenterworldfountain hills az usa june 1 2021 wise agent crm has announced the release of its real estate technology marketplace to provide members with a one stop shop to discover new tools and |
Joe /profile.aspx?pid=e922f64822a946c6afaef0336aafe705 agent environment and opportunities for gamification recognition and other variables that can affect agent behavior or culture centralized management programmable buttons security options digital noise |
TourZazz /company/tourzazz.aspx the home buying experience for all by aligning communication within the app's environment to enhance the client's engagement with the agent available in the apple app and google play stores |
Olga Glukhova /profile/olga.glukhova/ home jabra professional corded and wireless headsets provide outstanding call quality intelligence and all day comfort including features such as noise cancelling microphones enhanced hearing protectio |
Michelle S. Loyd /profile/michelle.s.loyd/ owner upscale call solutions united states owner of upscale call solutions virtual contact center providing customer care solutions and at home agent staffing |
Arise Virtual Solutions named a Leader in Everest Group's 2021 PEAK Matrix® for Work at Home Agent /view/contact-center-news/arise-virtual-solutions-named-a-leader-in-everest-groups-2021-peak-matrix-for.aspx contactcenterworldmiramar fl usa feb 24 2021 arise virtual solutions a provider in work from home customer support announced the company platform was recognized as a leader in everest group 2021 peak m |