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ContactCenterWorld - Definition
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Phrase: Home Agent
Definition:
An agent that works from a remote location.
ContactCenterWorld - Search Results
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Your search for 'Home Agent' has returned 165 search results
157 Records Found
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Your search for 'Home Agent' has returned 165 search results
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| Home Agent /define.aspx?id=cd00770ef2894b3f935dc3b7048d579a an agent that works from a remote location |
| John Bertram /profile.aspx?pid=a0cfd4b92d8242c8a730f66a5588ca1e director of operations you need a virtual workforce we provide virtual contact center staffing there are key advantages to using a virtual workforce of home based employees to handle many business need |
| Home-Based Agent /define.aspx?id=10623cef88214cca9c0fcd0cbb1275b3 an agent working remotely from their home connected to the contact center via the internet or telephony connection |
| Improve IVR to create a better customer experience /company/blog/ujetco/?id=8df8eefc-411a-41f6-8c3e-5b138896a7eb home device subscription information or financial issues ivr systems guide customers towards a specialized support agent or accessing a self service solution source https blog ujet co improve ivr to cr |
| Rae Danby /profile/rae.danby/ familysearch familysearch i have over 7 years of customer service and work from home office experience i have become quite adept with multitasking using the phone computer and all kinds of other equipm |
| inference extends support for google contact center ai and dialogflow /view/contact-center-news/inference-extends-support-for-google-contact-center-ai-and-dialogflow-2.aspx home and android devices they now expect a similar self service experience when contacting their favorite brands for service this shift in consumer expectation is driving enterprises to ask their carri |
| inference extends support for google contact center ai and dialogflow /view/contact-center-news/inference-extends-support-for-google-contact-center-ai-and-dialogflow.aspx home and android devices they now expect a similar self service experience when contacting their favorite brands for service this shift in consumer expectation is driving enterprises to ask their carri |
| Tracy Carter /profile/tracy.carter/ director business development & marketing livexchange provides remote call center outsourcing & workforce optimization solutions designed for the next generation of home based agents providers in virtu |
| canadian contact center unveils new at home agent service /view/contact-center-news/top-canadian-contact-center-unveils-new-at-home-agent-service-designed-to-boost.aspx contactcenterworld charlottetown pei canada april 08 2019 advantage communications inc aci a canadian contact center has launched a new service the home advantage that will allow companies to exte |
| Joy Jones /profile/joy.jones/ agent at alorica we only do one thing – we make lives better how by creating insanely great experiences for customers online on the phone and through social media from acquisition and sales to customer |
| kc area call center with 179 employees is closing /view/contact-center-news/kc-area-call-center-with-179-employees-is-closing.aspx home model most if not all employees will qualify to work from home a concentrix spokeswoman told kcur the decision to close the center is an effort to best serve the clients she said convergys corp pr |
| Kathleen Pillay /profile/kathleen.pillay/ home loans sales agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries n |
| Alan Hubbard /profile/alan.hubbard/ coo you need a virtual workforce we provide virtual contact center staffing there are key advantages to using a virtual workforce of home based employees to handle many business needs you can obtain al |
| Chrissy Kulig /profile/chrissy.kulig/ marketing manager touchtone communications provides voice data and voip solutions for the home and business including business phone service phone systems enterprise sip voip call center short duration |
| Evelin Martinez /profile/evelin.martinez/ collections agent founded in 1977 credit protection association was the first company to specialize in low balance high volume collections in the cable and home video markets our diverse suite of busin |
| Jamie Reynolds /profile/jamie.reynolds/ customer service agent collector founded in 1977 credit protection association was the first company to specialize in low balance high volume collections in the cable and home video markets our diverse |
| Teleperformance Wins NHS e-Referral Contract /view/contact-center-news/teleperformance-wins-major-nhs-e-referral-contract.aspx home online or by phoning the telephone appointment line from april 2019 teleperformance teams will handle all these telephone contacts from patients who need to make a hospital appointment after a gp |
| LivePerson Launches Maven /view/contact-center-news/liveperson-launches-maven-a-breakthrough-conversational-ai-that-replaces.aspx agent and when paired up with ai their impact on the lifetime value of a customer is transformative where we once thought that ai would replace people especially in contact centers we know now that peo |
| Juhani Kaariainen /profile/j.kaariainen/ home agent and end to end selling we are committed to delighting our clients and their customers delivering value to our shareholders and creating opportunities for our talented caring employees 130 00 |
| Nadia Saud /profile/nadia.saud/ call center agent the “uberisation” of customer care yoummday short you made my day and will disrupt the contact center world via marketplace model via “i have a laptop to make money” we are a web base |
| Sharpen Technologies Helps onPeak Put Customers (and Agents First /view/contact-center-news/sharpen-technologies-helps-onpeak-put-customers-and-agents-first.aspx agent first omni channel cloud contact center platform sharpen&rsquos intelligent routing and callback capabilities have helped us reduce hold times by about 75 percent said onpeak&rsquos senior direct |
| Edward Teoh /profile.aspx?pid=6f0a73870763470ea31e428fa8920c7c home agent and end to end selling we are committed to delighting our clients and their customers delivering value to our shareholders and creating opportunities for our talented caring employees 130 00 |
| Nest Selects UJET to Future-Proof Customer Experience /view/contact-center-news/nest-selects-ujet-to-future-proof-customer-experience.aspx contactcenterworld san francisco ca usa sept 2018 ujet inc the solution provider that makes it simple for any company to modern support announced that nest labs inc a google company and a connected hom |
| Farmers Insurance Responds to Hurricane Florence /view/contact-center-news/farmers-insurance-responds-to-hurricane-florence.aspx home depot 2060 skibo road fayetteville nc 28314 from 9 a m to 5 p m visiting online calling their agent or by calling the 24 hour claims center contactcenterworld posted by veronica silva cusi news co |
| Latosha Alexis /profile/latosha.alexis/ independent contract agent arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to con |
| Felicia Ray /profile/felicia.ortiz/ clients low onecall contact center llc the ibo in 2014 i decided to work from home as a virtual call center agent and help others do the same founder of onecall contact center llc the ibo & csp hub |
| Can Contact Center Agents Replace In-Store Employees? /company/blog/monetsoftware/?id=ab85dc08-7c04-499a-b362-6f0443697e52 home and shop and that may require contact center agents to do much more than take orders and payment information especially in situations where the easy inquiries and basic functions are turned over t |
| Call Center at Former Navy Base to Hire 178 Seasonal Workers /view/contact-center-news/call-center-at-former-navy-base-to-hire-178-seasonal-workers.aspx agent stations at brunswick landing the former site of brunswick naval air station savilinx can now accommodate more than 300 agents serving customers 24 hours a day seven days a week according to the |
| Probir Geoffrey Dutt /profile/probir.geoffrey.dutt/ home agent and end to end selling we are committed to delighting our clients and their customers delivering value to our shareholders and creating opportunities for our talented caring employees 130 00 |
| 5 Tips to Optimize Contact Center Scheduling /company/blog/monetsoftware/?id=53e7f96b-ea18-4c6e-81f6-e98294714c3e agent availability but weather special events regional variables and anything else that may impact scheduling 2 maximize the skills of your stars whenever possible schedule your best agents on th |
| Verizon Call Center in Huntsville Closing /view/contact-center-news/verizon-call-center-in-huntsville-closing.aspx home based agent model we're told employees who weren't eligible for the transition were offered the opportunity to relocate or given the option of accepting a severance package verizon says the decisi |
| Bright Pattern Contact Center Software Opens up New Opportunities for the Visually Impaired Workforce /view/contact-center-article/bright-pattern-contact-center-software-opens-up-new-opportunities-for-the.aspx home moreover quality management tools such as screen recording call recording and monitoring help supervisors provide assistance to all agents on their teams whether they work onsite or off although a |
| Successful Outsource Telemarketing Using Call Blending /view/contact-center-article/successful-outsource-telemarketing-using-call-blending.aspx contactcenterworld one of the best tools an outsource telemarketing or contact center manager has is the blended seat a blended seat is a call center workstation that allows the call center agent to ha |
| Roqayya Muhammad /profile/roqayya.muhammad/ call center agent hmc has been the principal public healthcare provider in the state of qatar for over three decades and is dedicated to delivering the safest most effective and most compassionate care |
| Should Contact Centers Be Forced To Reveal Where They are Located? /company/blog/monetsoftware/?id=5afac108-9d7f-4762-8b3d-afc8ca71aca3 agent within the united states if that offer isn&rsquot made customers can request it if you polled the average consumer about this they&rsquod probably be delighted there&rsquos nothing quite so |
| CWA: Verizon’s Home-Based Agent Model Costs Thousands of Call Center Jobs /view/contact-center-news/cwa-verizons-home-based-agent-model-costs-thousands-of-call-center-jobs.aspx contactcenterworld albuquerque nm usa march 13 2018 verizon is transitioning seven of its u s call centers to a 100 percent home based agent hba model a move the communications workers of america cwa s |
| Dharamraj Coomar Gunness /profile/dharamraj.coomar.gunness/ contact centre agent arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect p |
| Michelle S. Loyd /profile/michelle.s.loyd/ owner upscale call solutions owner of upscale call solutions virtual contact center providing customer care solutions and at home agent staffing |
| Pamela Brown /profile/pamela.brown/ at home agent the results companies is a global customer experience management provider award winning solutions are the hallmark of results partnership approach delivering innovative contact center out |
| Phumzile Nenjelele /profile/phumzile.nenjelele/ customer service agent the “uberisation” of customer care yoummday short you made my day and will disrupt the contact center world via marketplace model via “i have a laptop to make money” we are a web |
| Chatbots are Transforming the Way Mobile Apps are Built and Used /company/blog/creativevirtual/?id=30fbcac3-0134-4a28-b697-8a0540b1d0a7 home the fact that chatbots are more than just a passing fad gartner explains that chatbots are becoming the face of artificial intelligence ai and transforming the way apps are built forward thinking |
| Leonna Taylor /profile/leonna.taylor/ ers agent founded in 1977 credit protection association was the first company to specialize in low balance high volume collections in the cable and home video markets our diverse suite of business solu |
| Don’t Worry, the Customer Only Wants You to Be Perfect /company/blog/creativevirtual/?id=62228793-58d2-49d7-89e6-b08c7d6913dc home my interview seemed to go well and as it was concluding the hiring manager asked me to sit with one of her agents for 30 minutes so that i would have a better understanding of what i would be doin |
| Rick Strub /profile/rick.strub/ home agent and end to end selling we are committed to delighting our clients and their customers delivering value to our shareholders and creating opportunities for our talented caring employees 130 00 |
| Hope Kerr /profile/hope.kerr/ customer agent csp arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect pri |
| Call Center Service: Crunching the Numbers vs. Caring for Customers Workforce Management is the Key /company/blog/monetsoftware/?id=bf8948d6-44af-4e7a-b80c-7dbbccc86587 there is a delicate balancing act taking place almost every day at almost every call center on one side of the scale there are kpis that measure how long a customer waits to reach an agent how lo |
| Jenny Yee /profile/jenny.yee/ agent provide service to investor whom looking for property for buy and sale rina home property provide service to investor whom looking for property for buy and sale rina home property a happy go luck |
| Maralyn Shaw /profile/maralyn.shaw/ cyber agent arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily |
| Sahed Sopon /profile/sahed.sopon/ call center agent legato services limited lsl is a pioneer hosted call centre as well as a hosted call centre service provider and is in the forefront in the development of call centre industry in bang |
| Gail Harris /profile/gail.harris/ ib agent arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily wor |
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