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ContactCenterWorld - Definition
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Phrase: Telephony
Definition:
The transmission of sound or data between distant stations.
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February 25, 2021 4:31 PM
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Your search for 'Telephony' has returned 1010 search results
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| Rami Pilpeli /profile/rami.pilpeli/ telephony cellcom israel ltd established in 1994 is the largest israeli cellular provider cellcom israel provides its approximately 3 029 million subscribers as at june 30 2014 with a broad range of va |
| How to connect DialogFlow to your PBX? /blog/ivrpowers/?id=7d0072db-153a-40c6-ba4c-590b04fe8403 build a voicebot ivr with dialogflow for your existing pbx and telephony system continuing on our quest of better business communications both old dtmf menus and speech direct dialog are outdated ivr o |
| integrity innovates insurance with addition of seniorcare benefits call center /view/contact-center-news/integrity-innovates-insurance-with-addition-of-seniorcare-benefits-call-center.aspx telephony solutions the scb leadership team are recognized leaders in the industry for their development of new data driven technology solutions said bryan w adams ceo and co founder of integrity |
| Edward Li /profile/edward.li/ telephony local data and broadband international telecommunications mobile and other telecommunications businesses such as customer premises equipment sales outsourcing and contact centers hkt limited |
| Cooperative Response Center /company/cooperative-response-center.aspx telephony systems at crc we pride ourselves on focusing on the human side of technology specialties inbound call services line crew dispatching services medical security & medical alarm monitoring crcl |
| Cheryl Haney /profile/cheryl.haney/ with our 24 7 365 contact center and alarm monitoring central station crc has merged the benefits of personalized service with the efficiencies provided by technologically advanced computer and telepho |
| frost & sullivan recognizes verizon business as a growth and innovation leader in the north american hosted ip telephony /view/contact-center-news/frost-sullivan-recognizes-verizon-business-as-a-growth-and-innovation-leader-in.aspx contactcenterworldsanta clara ca usa feb 8 2021 frost & sullivan has identified verizon as a growth and innovation leader in the frost radar&trade north american hosted ip telephony and ucaas market |
| Billy Chen /profile/billy.chen/ telephony local data and broadband international telecommunications mobile and other telecommunications businesses such as customer premises equipment sales outsourcing and contact centers hkt limited |
| Jacque Lim /profile/jacque.lim/ regional head of service delivery apac aspire lifestyles an international sos company sos a provider of integrated advanced communications solutions for midsize and small businesses supplies voice data |
| evolve ip and tenfold partner to deliver microsoft teams direct routing solution /view/contact-center-news/evolve-ip-and-tenfold-partner-to-deliver-microsoft-teams-direct-routing.aspx telephony integration cti company ensures business users can work from anywhere driving efficiency mobility and productivity gains for the enterprise the evolve ip and tenfold solution improves communi |
| audiocodes launches smarttap 360° live recording solution as a service for microsoft teams /view/contact-center-news/audiocodes-launches-smarttap-360-live-recording-solution-as-a-service-for.aspx telephony we are delighted to bring our own certified and secure enterprise interaction recording solution to the microsoft teams ecosystem commented nimrode borovsky vp and general manager enter |
| novelvox launches freshdesk cti connector for cisco avaya genesys contact centers /view/contact-center-news/novelvox-launches-freshdesk-cti-connector-for-cisco-avaya-genesys-contact-centers.aspx telephony integration with freshdesk allows the agent to offer a personalized experience the agent does not need to switch screens anymore to address callers issues or manage tickets novelvox ceo amit |
| Tina Tomberlin /profile.aspx?pid=9f498ce42f654d7591dab9a631d8d3f9 telephony software solutions stratasoft canada open wave noble systems customer contact technologies noble systems corporation noble amcat fidotrack llc austin logistics incorporated ali solutions inc |
| Rippeon Fong /profile/rippeon.fong/ telephony local data and broadband international telecommunications mobile and other telecommunications businesses such as customer premises equipment sales outsourcing and contact centers hkt is hong |
| Anson Yu /profile/anson.yu/ telephony local data and broadband international telecommunications mobile and other telecommunications businesses such as customer premises equipment sales outsourcing and contact centers hkt limited |
| Adam Norsworthy /profile/adam.norsworthy/ managing director we supply telephony and payment solutions to contact centres our payment solution payguard and our telephony solutions are bespoke for each client ensuring you get to run your operati |
| tpx integrates enterprise voice with microsoft teams to empower work anywhere /view/contact-center-news/tpx-integrates-enterprise-voice-with-microsoft-teams-to-empower-work-anywhere.aspx telephony and 24 7 support said jamie minner vice president ucx for tpx uniquely the ucx teams integration is engineered to work 24 7 even if teams experiences an outage tpx can reroute inbound calls o |
| Wai Dik Raddy Chan /profile/wai.dik.raddy.chan/ telephony local data and broadband international telecommunications mobile and other telecommunications businesses such as customer premises equipment sales outsourcing and contact centers hkt limited |
| Amr Abdelsalam /profile/amr.abdelsalam/ telephony internet and digital television services across the united arab emirates emirates integrated telecommunications company arabic شركة الإمارات للاتصالات المتكاملة‎ commercially rebranded as du |
| Victoria Hyde-Dunn /profile/victoria.hyde-dunn/ telephony web and mobile platforms 8x8 also offers managed hosting and cloud based computing services 8x8 inc 8x8 inc nasdaq eght leverages its patented software technologies to deliver high quality vo |
| Richard Relf /profile/richard.relf/ telephony software solutions stratasoft canada open wave noble systems customer contact technologies noble systems corporation noble amcat fidotrack llc austin logistics incorporated ali solutions inc |
| Mohammed /profile.aspx?pid=15f7825e533b47f88422cca919efe189 2p for commercial services was established in riyadh saudi arabia in 2004 as a mobile value added service vas called wesal as an ip business telephony system followed by tarasul as a messaging system a |
| Caroline Handyside /profile/caroline.handyside/ product designer cirrus is a provider of omni channel cloud contact center solutions ccaas and ipt telephony with over 10 years' experience of using the best technology to deliver business outcomes and |
| Ian Moyse /profile/ian.moyse/ telephony issues and bring voice into the digitised customer experience through a global cloud pbx service that captures and integrates voice into customer processes over 500 organisations around the w |
| Ken Koffman /profile.aspx?pid=90c20bbbe96c4cdda4921c99a988b384 telephony data networking and convergence industry the telecommunications industry association tia is a global trade association headquartered in the united states that represents about 600 telecommuni |
| customer wait time on calls reduced by 53 /view/contact-center-research/customer-wait-time-on-calls-reduced-by-53.aspx contactcenterworldcustomers calling in to call centre service had to wait less in 2020 a study undertaken by ozonetel a provider of on demand cloud communications telephony solutions found out that on |
| Jonathan Sharp /profile.aspx?pid=0ac77e9159a6488ea2a4a8c3440e4109 marketing director britannic technologies specialise in ip communications systems integration and applications development with over 23 years worth of experience our core offerings are segmented into i |
| Ann Youssef /profile/a.youssef/ telephony software solutions stratasoft canada open wave noble systems customer contact technologies noble systems corporation noble amcat fidotrack llc austin logistics incorporated ali solutions inc |
| Daisy Shevlin /profile/daisy.shevlin/ telephony voip and contact centres voice and data networking and software applications such as crm these are all supported with comprehensive and professionally managed slas service level agreements br |
| Murphy Mo /profile/murphy.mo/ telephony local data and broadband international telecommunications mobile and other telecommunications businesses such as customer premises equipment sales outsourcing and contact centers hkt limited |
| Cameron Lieberman /profile.aspx?pid=fc01c37759f04f258349a746a6eee2f7 national account mananger ci is a leading provider seasoned innovator and pioneer in the development of self service telephony ivr cti screen pop messaging ip phone applications and mobility solutions |
| customer wait time has reduced by 53 this year ozonetel study /view/contact-center-research/customer-wait-time-has-reduced-by-53-this-year-ozonetel-study.aspx contactcenterworlda study undertaken by ozonetel an indian provider of on demand cloud communication telephony solutions has unveiled interesting insights pertaining to the call center industry in the |
| Dilip Chouhan /profile.aspx?pid=0f210fe81464410e9b2bf555aa2bb018 bdm cloud telephony provides high quality business grade voice and advanced call features available on a desk phone making sure that you never miss that all important call cloud dial cloud telephony pr |
| Dennis Knechtges /profile/dennis.knechtges/ of information technology lead admin on nice recording platform enterprise multi tenant assist in cti middleware application and crm desktop application integration to telephony systems |
| Li Sze Liew /profile/lisze.liew/ telephony we help our customers develop unified communication and contact centre solutions over multiple sites and across their global networks we also diagnose design and deploy crm contact centres pr |
| Anurag /profile.aspx?pid=6e8fa6018bd7484cbef98f6faa44bcf5 regional sales director avaya inc designs builds and manages communications networks for businesses focused on businesses large to small avaya provides an internet protocol ip telephony system of commu |
| Sharon Brodie /profile/sharon.brodie/ principal consultant we sell contact centre and telephony services and are specialists in contact centre consulting ipfx limited we sell contact centre and telephony services and are specialists in con |
| aussie replatforms contact centre systems /view/contact-center-news/aussie-replatforms-contact-centre-systems.aspx telephony solution we were paying a lot of money for a system that didn't really give us what we could have elsewhere aussie customer contact centre senior manager natalie gumley said the business work |
| Mark Hampson /profile/mark.hampson/ owner c3x services work with many providers of communication solutions including telephony sms call recording analytics mobile internet telephone systems both physical and hosted call centre facilities |
| Scott Leivesley /profile/scott.leivesley/ telephony market uecomm in the network services market and alphawest in the ict services sector singtel optus pty limited is the second largest telecommunications company in australia and is a wholly o |
| Daniel Chan /profile.aspx?pid=999d640aad2d42dcaaaf2080fc8b9b5d telephony engineer we are the no 1 player in micropayments in malaysia and alipay technology tng digital sdn bhd we are the no 1 player in micropayments in malaysia and alipay technology tng digital sd |
| Mass Fraulo /profile.aspx?pid=5e5d3a7c0b034243be7e402149a6457e presales consultant britannic technologies specialise in ip communications systems integration and applications development with over 23 years worth of experience our core offerings are segmented into |
| Rick Kirkham /profile/rick.kirkham/ telephony & ivr and multi channel technology tools such as live chat sms email social media monitoring and dynamic faqs by delivering real time customer insight designing customer journeys to positivel |
| Jan Smulders /profile.aspx?pid=118391b6728a4cd09cc4e314b9cd5b89 duorector loyally cti integrates with all telephony and crm applications like zendesk freshworks salesforce broadsoft mitel genesys and ringcentral we also deliver custom made cti's for other environme |
| voiceflex launch sogea voice /view/contact-center-news/voiceflex-launch-sogea-voice.aspx contactcenterworldlondon uk dec 1 2020 voiceflex limited a uk sip and hosted telephony carrier is delighted to announce the launch of sogea voice a direct replacement for voice services delivered over |
| Shuk Ping Christine Poon /profile/christine.poon/ telephony local data and broadband international telecommunications mobile and other telecommunications businesses such as customer premises equipment sales outsourcing and contact centers hkt limited |
| Andrew Tucker /profile/andrew.tucker/ sucess manager cirrus is a provider of omni channel cloud contact center solutions ccaas and ipt telephony with over 10 years' experience of using the best technology to deliver business outcomes and e |
| red box delivers cloud configurable voice recording to fuel ai on microsoft azure /view/contact-center-news/red-box-delivers-cloud-configurable-voice-recording-to-fuel-ai-on-microsoft-azure.aspx telephony partner for conversation intelligence part of microsoft dynamics 365 sales and customer service this latest development in the relationship delivers a capture layer for enterprise voice it co |
| Ilan Zachi /profile.aspx?pid=9701d31c43f641b7b5ea5c49d32cecc4 telephony roaming services for tourists in israel and for its subscribers abroad and additional services in the areas of music video mobile office etc based on cellcom israel technologically advanced i |
| Tom Grinnell /profile.aspx?pid=c153341a91cb46a8b310d0de80c24f71 wavenet is a trusted supplier of unified communication solutions to thousands of businesses including telephony internet cloud security and mobiles wavenet is a trusted supplier of unified communicatio |
