ContactCenterWorld - Definition

Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z

Phrase: Digital

Definition:

The use of a binary code 1s and 0s to represent information.


ContactCenterWorld - Search Results

Filter By:

Your search for 'Digital' has returned 11879 search results

Conference Gallery

7307 Records Found
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24
 
gartner says customer engagement driving apac digital appetite
/view/contact-center-research/gartner-says-customer-engagement-driving-apac-digital-appetite.aspx
digital channels a new report from gartner has said the findings of the 2019 gartner cio agenda survey were revealed during the gartner symposium itxpo on the gold coast gartner said of the 3 000 cio r
hermes revamps parcel delivery experience with imimobile
/view/contact-center-news/hermes-revamps-parcel-delivery-experience-with-imimobile.aspx
digital futures&rsquo programme hermes will be using imimobile&rsquos enterprise cloud communications platform imiconnect to power delivery notifications each month on behalf of their retail customers
telenor's chatbot educates kids about internet usage
/view/contact-center-news/telenors-chatbot-educates-kids-about-internet-usage.aspx
digital footprints and the handling of personal data just to mention a couple while relationship psychology also plays an important part of the storyline telenor hungary vows that by playing around wit
avaya unveils new desktop experience devices for any ucaas platform
/view/contact-center-news/avaya-unveils-new-desktop-experience-devices-for-any-ucaas-platform.aspx
digital transformation frost & sullivan over the past two years avaya has significantly accelerated its pace of innovation particularly in cloud based communications solutions the investment and pro
human services rolls out new digital assistant
/view/contact-center-news/human-services-rolls-out-new-digital-assistant.aspx
contactcenterworld canberra australia nov 2018 the department of human services has expanded the ranks of its digital assistants human services announced that it had rolled out &lsquocharles&rsquo whic
newvoicemedia wins digital innovation award for speech analytics solution
/view/contact-center-news/newvoicemedia-wins-digital-innovation-award-for-speech-analytics-solution.aspx
contactcenterworld   newvoicemedia a vonage company nyse vg and a global provider of cloud contact center and inside sales solutions has been named winner of the ventana research 2018 digital innov
Art Gallery Software Market 2018 Regional Analysis, Industry Size, Emerging Trends, Growth Opportunities and 2023 Forecast Report
/blog.aspx?uid=aba87862d551464a90829800079f3608&id=94416313-a2b2-4106-82ac-e8d30d6f9451
digital media most galleries are located on web servers where users are allowed to register and publish their pictures this report studies the art gallery software market status and outlook of global a
Customer Experience Insights From the Innovators
/company/blog/fcr/?id=bdda9e60-d6eb-4f28-8079-df7427003cca
digital revolution wasn&rsquot brought on by one single person or innovation it instead was a continuous process of building and improving on the ideas and innovations of others and also required colla
Digital Marketing Company |SEO Company in India |Dizisolutions
/blog.aspx?uid=5bf0c7e0112d428c9a33416055184c8c&id=53085aa6-4513-4cfb-a5ca-6c0f945b3171
dizi solutions is the best digital marketing company in india provides seo sem ppc web development and mobile apps services for your business at dizisolutions we help you boost your business and increa
Digital Marketing Company |SEO Company in India |Dizisolutions
/blog.aspx?uid=5bf0c7e0112d428c9a33416055184c8c&id=c3e9ad58-e7f0-4b00-80a5-9f00bea91520
dizi solutions is the best digital marketing company in india provides seo sem ppc web development and mobile apps services for your business at dizisolutions we help you boost your business and increa
Digital Engagement Manager/Consumer Engagement Manager
/job-app-show-posting.aspx?JobID=90773ba0-1878-4085-897c-182f55b5ea9d
united kingdom staffs lichfield garrick suite 15 market street douglas jackson ltd douglas jackson limited douglas jackson job ref djma1779 job title digital engagement manager consumer engagement mana
empowering service providers medical staff patients doctors and pharmaceuticals on any channel
/view/contact-center-article/empowering-service-providers-medical-staff-patients-doctors-and.aspx
digital loving millennial i typically prefer calling in and speaking with a representative when i called the number provider there was a brief and efficient ivr that directed me to the scheduling offic
ConnectCentral 2018: 4 Insights Connecting Employee Engagement with Customer Engagement
/company/blog/ringcentral/?id=ce475880-f4a9-4803-a1ba-9c9594e594e9
digital channels has grown 63 percent in the last two years this rapid proliferation of touch points has contributed to fragmentation as businesses struggle to keep up ringcentral coo dave sipes unveil
Digital Rights Management Market Statistics, Industry Trends, Growth, Revenue, Share, & 2018-2025 Forecast Research
/blog.aspx?uid=efd02ea162aa4d3a9d18c3801ace3953&id=97171b3f-aa49-43ba-ac12-da647b7143c3
global digital rights management market research report focused on industry current status chain structure future roadmap industry policy market leading player opportunity market player profile and str
survey indicates 2018 black friday shoppers will choose comfort over chaos
/view/contact-center-research/survey-indicates-2018-black-friday-shoppers-will-choose-comfort-over-chaos.aspx
digital sales history with american shoppers spending a record 5 billion in 24 hours online cyber monday followed suit with a record setting 6 59 billion in web based sales consumers demand stress free
Fighting Against Call Center Fraud with Voice Biometrics
/company/blog/sestek/?id=74f10780-f2bc-4c48-88d7-5ed2586d9f4b
digital channels call centers are at greater risk their dependence on a human workforce increases their vulnerability to fraud employee training generally falls short when it comes to sophisticated soc
dunkin further integrates with alliance data epsilon to modernize customer experience
/view/contact-center-news/dunkin-further-integrates-with-alliance-datas-epsilon-to-modernize-customer.aspx
digital messaging platform agility harmonyr members of the dd perks program will receive highly personalized direct mail email mobile notifications and other messaging in real time with information abo
dynamic yield and contentsquare announce alliance
/view/contact-center-news/dynamic-yield-and-contentsquare-announce-alliance-for-powerful-visualization-of.aspx
contactcenterworld new york ny usa nov 2018 contentsquare an ai powered digital experience insights platform and dynamic yield the ai powered omnichannel personalization engine announced a strategic pa
starbucks announces strategic initiatives deepening its commitment to the customer experience in japan
/view/contact-center-news/starbucks-announces-strategic-initiatives-deepening-its-commitment-to-the.aspx
digital innovation enhancing its coffee experience and strengthening local communities supported by these initiatives the company announced plans to build 100 net new stores annually over the next thre
Sean Coomer
/profile/sean.coomer/
workforce management manager multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satell
transcosmos opens its first contact center in taiwan
/view/contact-center-news/transcosmos-opens-its-first-contact-center-in-taiwan.aspx
digital marketing services and e commerce services for the taiwan market now the company will further extend its offerings and include inbound call center services such as order taking customer support
coveo expands its presence in europe
/view/contact-center-news/coveo-expands-its-presence-in-europe.aspx
digital transformation success louis tetu coveo chairman and ceo commented as a rapidly growing organisation we are committed to investing in high growth markets our strategic decision to expand and es
clarabridge unveils new updates to the clarabridge banking solution
/view/contact-center-news/clarabridge-unveils-new-updates-to-the-clarabridge-banking-solution.aspx
digital through to branch and contact centre the clarabridge banking solution will ensure that our customers can jumpstart their programs and get personalised and relevant omni channel insights that fa
atento recognized as one of the best companies to work for in argentina
/view/contact-center-news/atento-recognized-as-one-of-the-best-companies-to-work-for-in-argentina-for-the.aspx
digital service model streamlining and maximizing the efficiency of processes and adapting our platforms to the communication preferences of the digital consumer along these lines we have implemented s
conversocial and aegean airlines reveal digital customer experience success
/view/contact-center-news/conversocial-and-aegean-airlines-reveal-digital-customer-experience-success.aspx
contactcenterworld new york ny usa nov 7 2018 conversocial a digital care platform for social messaging announced findings from its customer case study with aegean airlines a star alliance member and g
Minenhle Mathobela
/profile/minenhle.mathobela/
sales consultant multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay tele
Daniel Castilho
/profile/daniel.castilho/
digital marketing manager gocontact gocontact
customer service in growing mid size companies challenges and path to success
/view/contact-center-article/customer-service-in-growing-mid-size-companies-challenges-and-path-to-success.aspx
digital is essential to delivering seamless cx but only 21 think that they have been effective at digitalizing cx source 2017 national center middle market ncmm survey moreover only 5 of them see monet
Good contact center agents (justifiably quarrel with their bad tools!
/blog.aspx?uid=90b96c8a56054af4b6ee4c9026b310c0&id=62b4263f-0c8a-4ee3-8189-9cef6b6fdbdc
digital first and often digital only world they do not provide deep capabilities to handle digital interactions which is detrimental to both cx and ax moreover they present agents with so much data and
ttec wins five awards for cisco partnership
/view/contact-center-news/ttec-wins-five-awards-for-cisco-partnership.aspx
digital customer engagement solutions continues to grow and the success we have seen this year with rapid adoption of our humanifytm technology platforms has been significant said steve pollema senior
sitel group forecasts record customer support increase during 2018 holiday shopping season
/view/contact-center-news/sitel-group-forecasts-record-customer-support-increase-during-2018-holiday.aspx
digital cx during the two busiest shopping days of the holiday season as anticipation builds for black friday and cyber monday sitel group predicts call volumes will soar compared to last year both as
uae customers are influenced by personalization and trust when dealing with brands
/view/contact-center-news/uae-customers-are-influenced-by-personalization-and-trust-when-dealing-with.aspx
digital and innovation kpmg lower gulf said in an increasingly digitalized world customer interactions are occurring at a higher frequency across a range of platforms companies have realized that they
Sergio Barracha
/profile.aspx?pid=d464910643ae48438c6209cfca607c88
sales man altice is a multinational cable and telecommunication company that offers digital and analog television mobile dsl and data center services in france israel belgium luxembourg and the dominic
unify launches its cloud portfolio in east africa
/view/contact-center-news/unify-launches-its-cloud-portfolio-in-east-africa.aspx
contactcenterworld nairobi kenya nov 2018 with the massive focus on digital transformation currently underway unify the atos brand for communication and collaboration solution has spread its wings in e
human investment advisory inc selects acquired insights inc as their global strategic alliance partner
/view/contact-center-news/human-investment-advisory-inc.-selects-acquired-insights-inc.-as-their-global.aspx
digital and virtual robots and dynamic reporting the strategic alliance between acquired insights inc and human investment advisory inc will allow hia and hia&rsquos clients to move from hr processes t
harry & david elevates customer experience across all digital channels
/view/contact-center-news/harry-david-elevates-customer-experience-across-all-digital-channels-leading-into.aspx
digital channels to ensure we are always delivering the most seamless and convenient shopping experience for our loyal customers said steve lightman president harry & david harry & david has long
aci worldwide and greenwich associates announce strategic partnership
/view/contact-center-news/aci-worldwide-and-greenwich-associates-to-help-banks-drive-customer-experience.aspx
digital banking journeys banks utilizing aci&rsquos digital banking and payment solutions can tap into the expertise of greenwich associates and evolve their customer experience programs to more effect
optus smb makes upgrades to customer experience with vlocity
/view/contact-center-news/optus-smb-makes-upgrades-to-customer-experience-with-vlocity.aspx
digital and omnichannel experiences and customer order fulfilments in this digitally led environment we are working with leading digital technology providers to provide our customers with access to imp
acqueon announces unveils a suite of proactive engagement products
/view/contact-center-news/acqueon-announces-a-suite-of-proactive-engagement-products-that-drive-effortless.aspx
digital ecosystem driving effortless customer and agent experience is crucial for enterprises our new products empower enterprises of all sizes to create effortless customer journeys and provide immedi
Gaboutlwelwe Seisho
/profile.aspx?pid=9ef6c0a999574901bf6c8cbb16b23224
analytics analyst multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay tel
nice incontact global study reveals digital channel use gaining ground
/view/contact-center-research/nice-incontact-global-study-reveals-digital-channel-use-gaining-ground.aspx
digital channels is gaining ground with email doubling and chat tripling among us consumers making seamless omnichannel service a must in today&rsquos competitive experience economy however the study a
83 indian customers want digital customer service via mobile devices to be faster & intuitive verint
/view/contact-center-news/83-indian-customers-want-digital-customer-service-via-mobile-devices-to-be-faster.aspx
digital platform participated in the research the quintessential verint digital tipping research of 2000 indian customers across the country categorically proclaims the customers&rsquo preference for d
cyara joins amazon web services partner network
/view/contact-center-news/cyara-joins-amazon-web-services-partner-network.aspx
quality across all digital and voice channels and assure customer journeys from beginning to end contactcenterworld posted by veronica silva cusi news correspondent source https www prweb com
Business Development Director
/job-app-show-posting.aspx?JobID=8abc9e9e-2432-4ab1-94dd-290e1634225d
digital contact environment as part of their growth strategy they have an opportunity for another proven new business developer to join as a business development director to continue to develop their c
Solutions Architect
/job-app-show-posting.aspx?JobID=f0371338-0fff-4cae-8962-2b7abbcc9ab0
digital solutions to put together pre sales business cases for the effective delivery of digital multichannel customer contact working at a strategic level internally and with global organisations you
haptik chatbots enable future group to boost customer engagement
/view/contact-center-news/haptik-chatbots-enable-future-group-to-boost-customer-engagement-on-its-digital.aspx
contactcenterworld new delhi india oct 30 2018 future group partnered with haptik a conversational ai platform to implement chatbots inside their digital wallet app future pay to provide a superior exp
LogMeIn, Inc.
/company/logmein-inc..aspx
digital displays designed for consumers mobile professionals and it organisations logmein solutions empower nearly 13 million active users to connect more than 100 million devices logmein is based in w
Darren McCowan
/profile/darren.mccowan/
acumen a digital marketing strategist and social media influencer with over 15 years' senior level experience of delivering marketing strategies for established uk brands within the b2c and b2b arena
zain bahrain launches customer service chatbot
/view/contact-center-news/zain-bahrain-launches-customer-service-chatbot.aspx
digital channels in general and specifically the mobile application and live chat service and thus we came up with this new addition to continue delivering superior customer experience zbot is a techno
britebill study service providers are missing a critical digital transformation opportunity
/view/contact-center-research/britebill-study-service-providers-are-missing-a-critical-digital.aspx
digital transformation strategies predictably competition is a major driver for this innovation however the study found that 63 of service providers now say their biggest challenge in the next 24 month