ContactCenterWorld - Definition
Phrase: Hold Recall
This is a feature of a telephone system which reminds an agent that a caller is waiting on hold.
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this is a feature of a telephone system which reminds an agent that a caller is waiting on hold
|Three Questions You Need Answered Before Launching Your Brand’s Social Care Program|
hold on increasing brand value marketing recall and retention and is an essential tool in any brand&rsquos toolkit whether a brand has an established social media customer care program or is launching
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