ContactCenterWorld - Definition
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Phrase: Peak Traffic
Definition:
The highest volume load of traffic offered to a telecommunications system.
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Peak Traffic /define.aspx?id=e03d9c2c260d4b98987f39afdb9f4271 the highest volume load of traffic offered to a telecommunications system |
Calls to Helpline Expected Every Four Minutes Amid New Year Debt Blues /view/contact-center-news/calls-to-helpline-expected-every-four-minutes-amid-new-year-debt-blues.aspx traffic is expected to peak each monday &ndash with january 20 likely to be the busiest day of all as credit card bills for december arrive before many people have received their first pay cheque of 20 |
Reliability and Resiliency: What to Look For When Choosing a Cloud-based Contact Center Solution /view/contact-center-article/reliability-and-resiliency-what-to-look-for-when-choosing-a-cloud-based.aspx peak traffic is re routed but a utility requires multiple points of redundancy across geographic regions by defining business requirements first contact center decision makers can narrow the list of cl |
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March 2, 2021 9:34 AM ESTAwesome
March 2, 2021 9:35 AM EST