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ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Agent Group
Deriviation(s):Gate, Split
Definition:
A term used to define a group of agents that share similar skills. Also called Gate, DN or Skills/Queue Group.
ContactCenterWorld - Search Results
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Your search for 'Agent Group' has returned 314 search results
February 25, 2021 4:31 PM
307 Records Found
Your search for 'Agent Group' has returned 314 search results
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February 25, 2021 4:31 PM
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| Rio Andrean /profile.aspx?pid=966dc305adbe468eb0612d0eb3b5658b agent contact center pt infomedia solusi humanika services are a complete payroll management solution including both a dedicated payroll specialist and a cost effective processing system pt infomedia s |
| Brian Young /profile.aspx?pid=25f6b52c37034108bf3c61b076062b20 federal account rep jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voice and videoc |
| Nany Surawaty /profile.aspx?pid=bfed3050722d44299e2a949700decbe9 insurance agent allianz se is a german multinational financial services company headquartered in munich its core business and focus is insurance allianz se is a german multinational financial services |
| Heni Fatmawati /profile/heni.fatmawati/ agent pt infomedia solusi humanika services are a complete payroll management solution including both a dedicated payroll specialist and a cost effective processing system pt ish pt infomedia solusi hu |
| Ananda Kusumaningrum /profile/ananda.kusumaningrum/ agent pt infomedia solusi humanika services are a complete payroll management solution including both a dedicated payroll specialist and a cost effective processing system ish pt infomedia solusi human |
| Merve Ariyan /profile/merve.ariyan/ agent türk telekom group the leading communication and convergence technology group in turkey provides integrated telecommunication services from pstn and gsm to broadband internet as of march 31 2011 |
| Fathul Ardiyanto /profile.aspx?pid=d4c164b5944041e8b4c16ded3ceb5dc4 agent pt infomedia solusi humanika services are a complete payroll management solution including both a dedicated payroll specialist and a cost effective processing system pt infomedia solusi humanika |
| Fathul Ardiyanto /profile.aspx?pid=b1bafdee1b6943e3b78fffeb2a7eefba agent pt infomedia solusi humanika services are a complete payroll management solution including both a dedicated payroll specialist and a cost effective processing system pt infomedia solusi humanika |
| Simay Büyükvardar /profile/simay.buyukvardar/ agent webhelp is a paris based international customer relationship management group webhelp engineers customer experiences on behalf brands and through our transformational outsourcing proposition we c |
| teleperformance recognized as a leader by frost & sullivan /view/contact-center-news/teleperformance-recognized-as-the-2020-north-america-bpo-competitive-strategy.aspx group has grown its operations to more than 331 000 employees in 80 countries serving 175 markets managing client programs in more than 265 languages said principal analyst michael desalles particularl |
| Alex Djohan /profile/alex.djohan/ sales manager indonesia at jabra we have expertise through professional sound proudly part of the gn group jabra are providers in intelligent audio solutions and innovations for the last 150 years to t |
| Remote Agent Recording is Now Imperative /company/blog/orecx/?id=9f80b9c9-02ef-4fa5-98ff-d1d8748c9ae3 according to gartner group 71 of contact center agents are currently working from home gartner also reports that 35 of the customer experience workforce will work from home by 2023 up from 5 in 20 |
| Thu Zar /profile/thu.zar/ agent genex part of the ipe group uk is an outsourcing provider of customer experience management we achieve results through transforming our clients businesses and delivering excellence in customer ex |
| Can Beceren /profile/can.beceren/ agent assistt serving in 24 cities and 30 different locations throughout turkey with approximately 14 thousand employees is a customer contact point it also serves as a strategic companion to many publ |
| Funda Dugencili Gulu /profile/funda.dugencili.gulu/ agent türk telekom group the leading communication and convergence technology group in turkey provides integrated telecommunication services from pstn and gsm to broadband internet as of march 31 2011 |
| Kate Brouse /profile/kate.brouse/ group we solve the hardest problem that comes with building a virtual workforce finding the right agent for your team nti national telecommuting institute you need a virtual workforce we provide virtua |
| Teleperformance Modernizes Communications Infrastructure to Provide Exceptional Customer Experiences /view/contact-center-news/teleperformance-modernizes-communications-infrastructure-to-provide-exceptional.aspx contactcenterworld santa clara ca usa sept 2020 teleperformance a global group in digitally integrated business services chose avaya onecloud&trade subscription to transform their communications platfo |
| Vodafone NZ Signs Strategic Partnership to Bring AI into Contact Centre Solutions /view/contact-center-news/vodafone-nz-signs-strategic-partnership-to-bring-ai-into-contact-centre-solutions.aspx contactcenterworld auckland new zealand sept 1 2020 an exclusive partnership between vodafone new zealand and convai a probe group company and providers in intelligent contact centre solutions has resu |
| Jonathan Ndlovu /profile/jonathan.ndlovu/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Shirelinia Gouws /profile/shirelinia.gouws/ call centre agent multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay tel |
| Ludwe Masito /profile/ludwe.masito/ contact centre representative multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satel |
| Where The System Breaks Down /tips.aspx?id=1fcfb0674b2147458fd2d9fea37f052a sometimes it's easy to blame the people when things don't go to plan often what we find is that it's the system not the people that really causes the problem have a good representative group of agents |
| Moloko Madibana /profile/moloko.madibana/ contact center agent multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay |
| Sema Yence /profile/sema.yence/ agent assistt serving in 24 cities and 30 different locations throughout turkey with approximately 14 thousand employees is a customer contact point it also serves as a strategic companion to many publ |
| Zeynep Karapinar /profile/zeynep.karapinar/ agent assistt serving in 24 cities and 30 different locations throughout turkey with approximately 14 thousand employees is a customer contact point it also serves as a strategic companion to many publ |
| Peerless Network Continues to Expand Channel Program with Master Agent Telecom Consulting Group (TCG /view/contact-center-news/peerless-network-continues-to-expand-channel-program-with-master-agent-telecom.aspx group tcg a national master agency as a partner tcg&rsquos network of 4 500 nationwide agents are able to deliver end users immediate access to peerless network&rsquos portfolio of voice products servi |
| Vern Fernandez /profile/vern.fernandez/ global account manager jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voice and vid |
| Michael Sanders /profile/michael.sanders/ group we solve the hardest problem that comes with building a virtual workforce finding the right agent for your team you need a virtual workforce we provide virtual contact center staffing there are k |
| NICE Delivers Real-Time Interaction Guidance, Powered by Its ENLIGHTEN AI Platform /view/contact-center-news/nice-delivers-the-markets-first-real-time-interaction-guidance-powered-by-its.aspx agent behaviors that directly drive customer satisfaction this allows organizations to have a comprehensive and objective view of the behavioral performance of all agents powering both real time person |
| Senney Selem /profile/senney.selem/ inbound call center agent multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite |
| Yasar Engin Soner /profile/y.soner/ agent assistt serving in 24 cities and 30 different locations throughout turkey with approximately 14 thousand employees is a customer contact point it also serves as a strategic companion to many publ |
| Alex Williams /profile/alex.williams/ global product manager jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voice and vid |
| Jessica Naidoo /profile/jessica.naidoo/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Jenelle Mathou /profile/jenelle.mathou/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Innocent Masoka Mkanyiswa /profile/innocent.mkanyiswa/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Carman Van Breda /profile/carman.van.breda/ customer service agent wns south africa formerly fusion outsourcing is one of south africa's leading business process outsourcing bpo providers having recently been acquired by the wns group a globally |
| Nancy Patterson /profile/nancy.patterson/ enterprise alliances marketing manager north america jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehous |
| Nermin Altun /profile/nermin.altun/ agent assistt serving in 24 cities and 30 different locations throughout turkey with approximately 14 thousand employees is a customer contact point it also serves as a strategic companion to many publ |
| John Bertram /profile/john.bertram/ group we solve the hardest problem that comes with building a virtual workforce finding the right agent for your team you need a virtual workforce we provide virtual contact center staffing there are k |
| Esin Özbayrak /profile/esin.ozbayrak/ agent assistt serving in 24 cities and 30 different locations throughout turkey with approximately 14 thousand employees is a customer contact point it also serves as a strategic companion to many publ |
| Sivani Valayudam /profile/sivani.valayudam/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Ali Altun /profile/ali.altun/ agent assistt serving in 24 cities and 30 different locations throughout turkey with approximately 14 thousand employees is a customer contact point it also serves as a strategic companion to many publ |
| Kgosi Mosidi /profile/kgosi.mosidi/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Collen Nukeri /profile/collen.nukeri/ team leader multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay televisio |
| Ofentse Gampu /profile/ofentse.gampu/ agent multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay television busi |
| Thato Mogwere /profile/thato.mogwere/ call center agent multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay tel |
| Portia Slaffa /profile/portia.slaffa/ call centre agent multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay tel |
| Jabra /company/jabra.aspx at jabra we have expertise through professional sound proudly part of the gn group jabra are providers in intelligent audio solutions and innovations for the last 150 years to transform lives through t |
| Ümit Erhan Çinar /profile/u.cinar/ ttnet agent assistt serving in 24 cities and 30 different locations throughout turkey with approximately 14 thousand employees is a customer contact point it also serves as a strategic companion to man |
| Kadir Misiroglu /profile/kadir.misiroglu/ agent assistt serving in 24 cities and 30 different locations throughout turkey with approximately 14 thousand employees is a customer contact point it also serves as a strategic companion to many publ |
