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StoreContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Agent Group
Deriviation(s):Gate, Split
Definition:
A term used to define a group of agents that share similar skills. Also called Gate, DN or Skills/Queue Group.
ContactCenterWorld - Search Results
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Your search for 'Agent Group' has returned 924 search results
February 25, 2021 4:31 PM
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Your search for 'Agent Group' has returned 924 search results
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| Danielle Brannon /profile/danielle.brannon/ contact center program manager jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voice |
| Mark Derby /profile/mark.derby/ vp sales jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voice and videoconferencing |
| Maria Benavente /profile.aspx?pid=c961a823e0284855a21d9a7c5bc7dffc agent assistant nos is a telecommunications and entertainment group which offers fixed and mobile next generation solutions for pay tv internet voice and data to all market segments residential persona |
| Vern Fernandez /profile/vern.fernandez/ senior manager contact center excellence jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterp |
| Alex Williams /profile/alex.williams/ global product manager jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voice and vid |
| singapore airlines and dnata expand partnership to northern emirates /view/contact-center-news/singapore-airlines-and-dnata-expand-partnership-to-northern-emirates.aspx group has been selected to provide sales marketing and contact centre services to singapore flag carrier as its general sales agent gsa in the northern emirates the expanded partnership will see the te |
| nice launches enlighten ai routing /view/contact-center-news/nice-launches-enlighten-ai-routing-innovating-cx-with-next-gen-intelligence.aspx agent in real time barry cooper president nice workforce & customer experience group said in today&rsquos post virtual decade organizations are racing to distinguish their experiences and meet |
| Amanda Makalima /profile/amanda.makalima/ call centre agent multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay tel |
| Cheikh Ahmed Tidiane Kone /profile.aspx?pid=9e85b2eaea8d4a168e3d14a510f3a704 account manager & business development saccom capital group is a holding which brings together 5 complementary subsidiaries in the fields of human resources management consulting bpo and customer relat |
| Dineo Morokolo /profile/dineo.morokolo/ sales agent in 2013 the absa wealth investment management and insurance wimi business cluster clearly re defined the future operating model for its direct delivery channel with a core focus on achievin |
| Heleen Liebenberg /profile/heleen.liebenberg/ call centre agent in 2013 the absa wealth investment management and insurance wimi business cluster clearly re defined the future operating model for its direct delivery channel with a core focus on ac |
| Joe /profile.aspx?pid=e922f64822a946c6afaef0336aafe705 large account manager southeast jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voic |
| Brian Young /profile/brian.young/ federal account rep jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voice and videoc |
| Real-Time Information Solutions /tips.aspx?id=ab8a1388693b4cd6aa14a6034e2f2f9a agent and the ability to scale that information or give them relevant information can really make a difference in how they feel about their job a perfect example of this is if someone has to transfer c |
| Ntanganedzeni Mashau /profile/ntanganedzeni.mashau/ call center agent in 2013 the absa wealth investment management and insurance wimi business cluster clearly re defined the future operating model for its direct delivery channel with a core focus on ac |
| Mandla Plaatjie /profile/mandla.plaatjie/ call centre agent in 2013 the absa wealth investment management and insurance wimi business cluster clearly re defined the future operating model for its direct delivery channel with a core focus on ac |
| Michel Kabengera /profile/michel.kabengera/ group in 1997 and in 2002 it became the regional headquarters for teleperformance operations in south europe & the middle east an iso 9001 2008 copc osp pci dss and iso iec 27001 certified company it o |
| Fatma Sarigöl /profile/fatma.sarigol/ agent assistt serving in 24 cities throughout turkey with approximately 15 thousand employees is a customer contact point it also serves as a strategic companion to many public organizations and privat |
| Kate Brouse /profile/kate.brouse/ group we solve the hardest problem that comes with building a virtual workforce finding the right agent for your team nti national telecommuting institute you need a virtual workforce we provide virtua |
| Sandiswa Sibeko /profile/sandiswa.sibeko/ contact centre agent multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay |
| Yannis Tourcomanis /profile/y.tourcomanis/ group in 1997 and in 2002 it became the regional headquarters for teleperformance operations in south europe & the middle east an iso 9001 2008 copc osp pci dss and iso iec 27001 certified company it o |
| Sandy-Lee Gibbons /profile/sandy-lee.gibbons/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Muteb Alzahrani /profile/muteb.alzahrani/ agent bank aljazira baj is a joint stock company incorporated in the kingdom of saudi arabia baj commenced its business on october 9 1976 baj is recognized as a shari'ah compliant financial institution |
| Kebone Thukhutha /profile/kebone.thukhutha/ customer service agent merchants a dimension data group company is a provider of bespoke outsource contact centre solutions operating in south africa and has a 35 year track record of delivering custom |
| Koketso Mothoa /profile/koketso.mothoa/ call centre agent merchants a dimension data group company is a provider of bespoke outsource contact centre solutions operating in south africa and has a 35 year track record of delivering customers c |
| Alan Hubbard /profile/alan.hubbard/ group we solve the hardest problem that comes with building a virtual workforce finding the right agent for your team national telecommuting institute you need a virtual workforce we provide virtual co |
| Bianca Hlongwane /profile/bianca.hlongwane/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Samkelo Mbatha /profile/samkelo.mbatha/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Michael Sanders /profile/michael.sanders/ group we solve the hardest problem that comes with building a virtual workforce finding the right agent for your team you need a virtual workforce we provide virtual contact center staffing there are k |
| Delon Roopnunan /profile/delon.roopnunan/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Portia Mogapi /profile/portia.mogapi/ contact centre agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries ned |
| Amanda Sarwan /profile/amanda.sarwan/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Kgosi Mosidi /profile/kgosi.mosidi/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Jonathan Ndlovu /profile/jonathan.ndlovu/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Avadhana Sewbhik /profile/avadhana.sewbhik/ call agent service specialist nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidi |
| Tashnim Omardeen /profile/tashnim.omardeen/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Carl Boltman /profile/carl.boltman/ call agent service nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedba |
| Jabra /company/jabra.aspx at jabra we have expertise through professional sound proudly part of the gn group jabra are providers in intelligent audio solutions and innovations for the last 150 years to transform lives through t |
| Olga Glukhova /profile/olga.glukhova/ manager at jabra we have expertise through professional sound proudly part of the gn group jabra are providers in intelligent audio solutions and innovations for the last 150 years to transform lives t |
| ISG Names Creative Virtual a Leader in Conversational AI in New ISG Provider Lens™ Quadrant Report /view/contact-center-news/isg-names-creative-virtual-a-leader-in-conversational-ai-in-new-isg-provider-lens.aspx group this report evaluates conversational ai vendors against a set of market driven criteria conversational ai leader isg provider lensthe &lsquoisg provider lens&trade intelligent automation &ndash s |
| Gregory Peter /profile/gregory.peter/ call agent sales nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank |
| Salih Agdag /profile/salih.agdag/ agent assistt serving in 24 cities throughout turkey with approximately 15 thousand employees is a customer contact point it also serves as a strategic companion to many public organizations and privat |
| Decandra Arif Pratama Putra /profile.aspx?pid=f3b3410f11e2423eb1e1e2a982ab8ef0 agent 147 telkom pt infomedia solusi humanika services are a complete payroll management solution including both a dedicated payroll specialist and a cost effective processing system pt infomedia solus |
| Arise Virtual Solutions named a Leader in Everest Group's 2021 PEAK Matrix® for Work at Home Agent /view/contact-center-news/arise-virtual-solutions-named-a-leader-in-everest-groups-2021-peak-matrix-for.aspx contactcenterworldmiramar fl usa feb 24 2021 arise virtual solutions a provider in work from home customer support announced the company platform was recognized as a leader in everest group 2021 peak m |
| Hamid Ramz /profile/hamid.ramz/ territory sales manager at jabra we have expertise through professional sound proudly part of the gn group jabra are providers in intelligent audio solutions and innovations for the last 150 years to t |
| Nigina Bender /profile/nigina.bender/ regional manager at jabra we have expertise through professional sound proudly part of the gn group jabra are providers in intelligent audio solutions and innovations for the last 150 years to transfor |
| Mumtaaz Adam /profile/mumtaaz.adam/ call agent service outbound nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiar |
| Jenelle Mathou /profile/jenelle.mathou/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Jessica Naidoo /profile/jessica.naidoo/ call agent nedbank group limited nedbank group is a bank holding company that operates as one of the four largest banking groups in south africa through its principal banking subsidiaries nedbank limit |
| Md.Taijul Islam Islam /profile/md.taijul.islam.islam/ agent genex part of the ipe group uk is an outsourcing provider of customer experience management we achieve results through transforming our clients businesses and delivering excellence in customer ex |
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