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ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Agent Group
Deriviation(s):Gate, Split
Definition:
A term used to define a group of agents that share similar skills. Also called Gate, DN or Skills/Queue Group.
ContactCenterWorld - Search Results
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Your search for 'Agent Group' has returned 2007 search results
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| Introducing: Monet’s New Workforce Optimization Suite /company/blog/monetsoftware/?id=309527d7-6849-4f63-9cee-e908d754f605 agent productivity identify performance gaps reduce costs and deliver outstanding and efficient customer service new features it&rsquos loaded call recording and quality management with screen capture |
| noble systems announces innovations award' winners at snug 2018 /view/contact-center-news/noble-systems-announces-innovations-award-winners-at-snug-2018.aspx group snug americas conference &ndash a gathering of noble systems clients and partners &ndash held last month in clearwater beach florida the innovations awards recognize noble systems clients who hel |
| Paulina Castillo /profile.aspx?pid=53ab191190bd4e7b94b40ab8734a4872 marketing szertegia group started in 2008 working with local businesses that needed a solution contacting their customers all the technology aspects of making a call to keeping track of a customer made |
| Mayra Alejandra Tovar Saborit /profile.aspx?pid=97e8e1ae28e14952a0e57bd81915fac4 operations manager szertegia group started in 2008 working with local businesses that needed a solution contacting their customers all the technology aspects of making a call to keeping track of a cust |
| Szertegia /company/szertegia.aspx szertegia group started in 2008 working with local businesses that needed a solution contacting their customers all the technology aspects of making a call to keeping track of a customer made it a litt |
| Tina Sefotlhelo /profile/tina.sefotlhelo/ contact centre manager multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pa |
| Simphiwe Nxumalo /profile.aspx?pid=a088dcdf624d4d719c9db0ac8b1b1c3b agent merchants a dimension data group company is a provider of bespoke outsource contact centre solutions operating in south africa and has a 35 year track record of delivering customers contact centr |
| Khot Motsamai /profile.aspx?pid=10135d464ff94d478590b71b3d8d1b8c customer care agent merchants a dimension data group company is a provider of bespoke outsource contact centre solutions operating in south africa and has a 35 year track record of delivering customers |
| Sello Sekowe /profile.aspx?pid=a29a7b99f7214f8b8803b37b099c6ef0 agent merchants a dimension data group company is a provider of bespoke outsource contact centre solutions operating in south africa and has a 35 year track record of delivering customers contact centr |
| Mawaba Magewu /profile.aspx?pid=714726a268d641f88ae1bc8068e78ae7 call center agent merchants a dimension data group company is a provider of bespoke outsource contact centre solutions operating in south africa and has a 35 year track record of delivering customers c |
| Lebogang Sekolane /profile.aspx?pid=fc5ff02541d14c86967a58bfb4ebfd3f customer agent merchants a dimension data group company is a provider of bespoke outsource contact centre solutions operating in south africa and has a 35 year track record of delivering customers cont |
| Nhlakanipho Mnguni /profile.aspx?pid=8c389579f1024cfcae70ac5c9697079c call centre agent merchants a dimension data group company is a provider of bespoke outsource contact centre solutions operating in south africa and has a 35 year track record of delivering customers c |
| Chadwin Bowes /profile.aspx?pid=2665c0d33d5043cbb789e10207494ab5 agent merchants a dimension data group company is a provider of bespoke outsource contact centre solutions operating in south africa and has a 35 year track record of delivering customers contact centr |
| Mpho Seboko /profile/mpho.seboko/ call centre agent merchants a dimension data group company is a provider of bespoke outsource contact centre solutions operating in south africa and has a 35 year track record of delivering customers c |
| Dorah Ntombinkulu /profile/dorah.ntombinkulu/ call centre agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's |
| Sibusiso Teffo /profile/sibusiso.teffo/ cic agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's most lov |
| Mbali Mtetwa /profile.aspx?pid=1f4485c2e8b54665894cacb07b8b2db8 cic agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's most lov |
| Mzwakhe Khumalo /profile.aspx?pid=e34bd893b158468e95006f9c23f10cb1 call centre agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's |
| Tshepo Twala /profile.aspx?pid=ef44b253f1ec4a75a464e5ff11a2e432 cic agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's most lov |
| Kentse Sepotokele /profile.aspx?pid=d84867ec390249e9b77d220a56329e0d contact center agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world |
| Shoniez Kariem /profile.aspx?pid=c7fee5798a534e0daf45f0f5e40bc94a cic aallcentre agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world |
| Allinice Simon /profile.aspx?pid=d3731b2f738d48c390f4d566df8d1209 call center agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's |
| Annah Kekana /profile.aspx?pid=7b920668d553447aa753460a4fa88378 call center agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's |
| Wilson Mazingane /profile.aspx?pid=237a5153559b4271abb661bc6c2ac089 call centre agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's |
| Ntombikayise Mdluli /profile.aspx?pid=0d471eb704a9496c89e2f422d029b698 cic agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's most lov |
| Amukelani Maringa /profile.aspx?pid=c7361cd095d64aba9a6e2c3ff528e4aa cic agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's most lov |
| Malcolm Gumbi /profile.aspx?pid=9a8d5665d1d846fca2966ab436864944 call center agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's |
| Melissa Etty /profile.aspx?pid=060b5f37353c472c9ab483f7387b293f cic agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's most lov |
| ivr technology group adds pay by chat and social media to payment technology stack /view/contact-center-news/ivr-technology-group-adds-pay-by-chat-and-social-media-to-payment-technology-stack.aspx contactcenterworld buffalo ny usa may 2018 ivr technology group announces that the company has integrated pay by chat and pay by social media messaging to their compass payments suite to increase the o |
| Future Ndobe /profile/future.ndobe/ agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's most loved b |
| Nthabiseng Lengana /profile/nthabiseng.lengana/ agent we deliver growth for our clients by covering every aspect of how their brand is managed at the point of purchase our people execute brand strategies in store for many of the world's most loved b |
| noble systems introduces conversations analytics /view/contact-center-news/noble-systems-introduces-conversations-analytics.aspx agent activities so that they can make more informed decisions our speech analytics tools have always offered deep business intelligence on trends and patterns in customer behavior said chris hodges sv |
| bright pattern integrates with nice wfo /view/contact-center-news/bright-pattern-leading-provider-of-omnichannel-cloud-contact-center-software.aspx agent productivity and provide sophisticated scheduling and forecasting technology for customers the landscape of customer experience is constantly changing but it always remains clear that knowledge i |
| Corne van der Merwe /profile/corne.van.der.merwe/ call centre agent in 2013 the absa wealth investment management and insurance wimi business cluster clearly re defined the future operating model for its direct delivery channel with a core focus on ac |
| aspect software announces gem award for customer service agent excellence /view/contact-center-news/aspect-software-announces-gem-award-for-customer-service-agent-excellence.aspx group association asuga and named the february and march award winners both andy and ross will be recognized at this year&rsquos ace aspect&rsquos annual customer experience event from our intuitively |
| Moditja Thoka /profile/moditja.thoka/ call center agent multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay tel |
| Nobantu Gana /profile/nobantu.gana/ customer care agent multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite pay t |
| S.M Amranul Karim /profile/s.m.amranul.karim/ agent genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest bpo company in bangladesh i |
| Imam Hossain /profile.aspx?pid=cb3f6589d20f49cdb0600968d2b41583 agent genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest bpo company in bangladesh i |
| Md Hashem /profile/md.hashem/ agent genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest bpo company in bangladesh i |
| Md. Fahim Kabir /profile/md.fahim.kabir/ agent genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest bpo company in bangladesh i |
| Md. Shariful Islam Chowdhu /profile.aspx?pid=04398356bc664e9b9a0de59b088cd339 agent genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest bpo company in bangladesh i |
| Atikur Rahman Masud /profile/atikur.rahman.masud/ agent genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest bpo company in bangladesh i |
| Easin Riyad /profile/easin.riyad/ agent genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest bpo company in bangladesh i |
| Elis Mishalini /profile/elis.mishalini/ agent genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest bpo company in bangladesh i |
| Pathmasree Subbarao /profile/pathmasree.subbarao/ agent genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest bpo company in bangladesh i |
| Arafat Bijoy /profile.aspx?pid=967ad5c372464556b2a086b867aed06d agent genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest bpo company in bangladesh i |
| Mehmet Uzel /profile/mehmet.uzel/ agent assistt serving in 20 cities and 25 different centers throughout turkey with approximately 10 thousand employees is a customer contact point it also serves as a strategic companion to many public |
| Lindsay de Wet /profile/lindsay.de.wet/ mi business analyst merchants a dimension data group company is a provider of bespoke outsource contact centre solutions operating in south africa and has a 35 year track record of delivering customers |
| Tasnia Ishrar /profile/tasnia.ishrar/ customer service agent genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest bpo compan |
