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ContactCenterWorld - Definition
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Phrase: Data Mining
Definition:
The automatic detection of trends and associations contained in a set of customer data.
ContactCenterWorld - Search Results
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Your search for 'Data Mining' has returned 57 search results
39 Records Found
Your search for 'Data Mining' has returned 57 search results
| Data Mining |
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| Senior MI Analyst /job-app-show-posting.aspx?JobID=22dc1132-41c0-4010-ba34-b1adf881a22c data manipulation text mining finding out all influencing factors and prioritising them statistical analysis forecasting and modelling complete complex data analysis with a variety of purposes for the |
| noble systems introduces conversations analytics /view/contact-center-news/noble-systems-introduces-conversations-analytics.aspx mining the data from customer interactions to see trends identify best practices manage compliance and gain deeper insight into contact center customer and agent activities so that they can make more i |
| Mia Caroline /profile.aspx?pid=5c803bf0a51843d8a5c506517b85f6b9 me conference me conference with great pleasure we announce the 6th international conference on big data knowledge discovery and data mining conference august 06 07 2018 at abu dhabi uae conferences ma |
| dominion dealer solutions launches new cloud based automotive crm software /view/contact-center-news/dominion-dealer-solutions-launches-new-cloud-based-automotive-crm-software.aspx data mining software offerings there are many crms in the marketplace but dominion vision is truly different from our rich crm legacy with avv and autobase dominion has always been committed to the dea |
| Data Mining /define.aspx?id=ecd8e8cccf43411e826a28198e36b770 the automatic detection of trends and associations contained in a set of customer data |
| Melvin Collins /profile/melvin.collins/ data mining ms office tfs ivr call recording contact call center environment energy and finance information technology proven ability to deliver results in response to time sensitive business perform |
| AppTek Announces Media Syncing Platform Amid Advances in ASR Technology /view/contact-center-news/apptek-announces-media-syncing-platform-amid-advances-in-asr-technology.aspx data is then used to perfectly align existing transcripts to the original media asset auto sync is an extremely valuable platform for media producers creators and owners globally announced adam sutherl |
| Mirabel Technologies Launches Website Visitor Identification CRM Software /view/contact-center-news/mirabel-technologies-launches-the-next-generation-of-website-visitor.aspx data appending and a multitude of related lead generation capabilities including identification of unknown website visitors the genesis of this company was that we wanted to know who was coming to our |
| Clarabridge Recognized as a Strong Performer by Forrester Research /view/contact-center-news/clarabridge-recognized-as-a-strong-performer-and-for-its-industry-leading.aspx data integration and text mining and analytics criteria in the wave according to forrester clarabridge shines in data integration text analytics and case management the report also highlights clarabrid |
| Somaya Salah /profile/somaya.salah/ reporting and data mining jawwal is the first palestinian provider for communication services it helps all people to communicate through the latest technology regardless of the hard political economica |
| 11 Ideas Of How To Improve Quality Score In A Call Center /company/blog/playvox/?id=89b3fd20-ec2e-4080-aeac-19a7c2b14b68 data lots of it key performance indicators are the bread and butter of the call center industry and for good reason keep a record of every call when it arrived how long it took to answer how long it la |
| KDDI Evolva to Build Contact Center Platform on Avaya Breeze /view/contact-center-news/kddi-evolva-to-build-contact-center-platform-on-avaya-breeze-to-offer-as-a-cloud-2.aspx data mining solutions to enhance customer services we are very proud to be able to support kddi evolva development of its next generation contact center platform by utilizing the power of avaya breeze |
| Assessing Phone Fraud in the Contact Center: The Growing Problem /company/blog/pindropsecurity/?id=93dbecbc-0c9d-414f-aa5a-f4e2f62dca19 data mining and account takeover sixty one percent of fraud can be traced back to the contact center but it doesn&rsquot end there &ndash fraud is a cross channel problem many enterprises fail to ident |
| KDDI Evolva to Build Contact Center Platform on Avaya Breeze /view/contact-center-news/kddi-evolva-to-build-contact-center-platform-on-avaya-breeze-to-offer-as-a-cloud.aspx data mining solutions to enhance customer services marubeni information systems msys a certified avaya partner will construct and deploy the platform msys will leverage the power of the avaya breeze pl |
| Speech Analytics as an Enterprise Change Agent /company/blog/kanasoftware/?id=06e1fedb-2881-44d1-968c-f42ccf9921f3 mining call recordings for customer insights today the phone call remains a top channel for customer interaction by volume&mdashand a gold mine of information for instance a five minute call can contai |
| Vocal Wordwatch: a solution for legacy and live call replay /company/blog/businesssystemsuk/?id=3e1b0175-9115-4395-9c91-a77d6662f628 data as well as replay live calls all from one portal making the data mining process easier and more effective vocal wordwarch is a modular high performance portal that offers the possibility of adding |
| The Need for Multiple Layers of Security in the Contact Center /company/blog/pindropsecurity/?id=45f575f1-15a2-4558-9b7e-cdb6f634e64b the wealth of information housed by contact centers can be leveraged by fraudsters for data mining and cross channel attacks in an effort to prevent phone fraud many businesses implement authentication |
| Wipro Partners with IntSights to deliver ‘Threat Intelligence as a Service’ /view/contact-center-news/wipro-partners-with-intsights-to-deliver-threat-intelligence-as-a-service.aspx data mining algorithms and unique machine learning techniques apart from incident response and remediation capabilities our partnership with intsights provides a solid foundation for an end to end solu |
| Cognitive Computing: Replicating the human thought process in a computerized model Real-world applications for an emerging technology /blog.aspx?uid=27b221e6d3d447609498c69dfe4173c9&id=4bca62f3-00b5-456f-86b8-d6d4793f6361 data mining to mimic the way in which a human brain works cognitive computing processes are expected to emerge as next generation systems as artificial intelligence slowly becomes a mainstream technolo |
| REDtone Builds Virtualized Unified Communications Services on Metaswitch /view/contact-center-news/redtone-sets-the-tone-for-virtualized-unified-communications-services-built-on.aspx data mining and service management perimeta session border controller and accession communicator for desktop mobile unified communications and collaboration progressive providers like redtone are deplo |
| Kimberly Cowan /profile/kimberly.cowan/ autoalert is the automotive industry leading data mining and trade cycle management platform helping dealerships identify high quality sales opportunities increase gross margin and improve customer ret |
| AutoAlert Acquires Customer Experience Software Provider MotoFuze /view/contact-center-news/autoalert-acquires-customer-experience-software-leader-motofuze.aspx contactcenterworldirvine ca usa dec 1 2015 autoalert an automotive data mining and trade cycle management platform announced that it has completed the acquisition of motofuze llc an automotive industry |
| Alisha Fliss /profile/alisha.fliss/ autoalert is the automotive industry leading data mining and trade cycle management platform helping dealerships identify high quality sales opportunities increase gross margin and improve customer ret |
| Fimmick Sets Up New CRM Agency in Hong Kong /view/contact-center-news/fimmick-sets-up-new-crm-agency-in-hong-kong.aspx contactcenterworldhong kong aug 11 2015 fimmick has turned its customer relationship management crm team into an independent company &ndash fimmick crm based on a social and data driven crm model the n |
| Mattersight and Aceyus Team Up to Provide Enhanced Avaya Reporting /view/contact-center-news/mattersight-and-aceyus-team-up-to-provide-enhanced-avaya-reporting.aspx contactcenterworldchicago il usa march 31 2015 mattersight corporation the provider in personality based software applications announces an alliance with aceyus a provider of data mining and reporting |
| Hazal Şahin /profile/hazal.sahin/ crm & data mining specialist eureko sigorta is an international insurance company which is the leader of bank insurance in turkey and a risk assessment expert is a member of achmea one of the largest i |
| MaritzCX™ Wins Patent for Spotlight® Data Mining Solution /view/contact-center-news/maritzcx-wins-patent-for-spotlight-data-mining-solution.aspx contactcenterworldsalt lake city maritzcx announces it has been awarded a patent by the u s patent & trademark office for technology that powers the saas based spotlight data mining solution spotlig |
| Raj Nair /profile/raj.nair/ data mining scanning & field & survey & verification projects we can sps tech solutions pvt ltd we are a it & ites pvt ltd firm our company is registered in delhi and have our operations in delhi & n |
| Maulik Patel Jayantibhai Patel /profile.aspx?pid=7b61bf62bb91408b88904b3d64ec1aee data mining and analysis key opinion leader kol profiling back office processing retirement services account reconciliation mortgage services insurance services the company serves ecommerce auction ret |
| Jordan Kadelov /profile/jordan.kadelov/ agnik is a vehicle performance big data analytics software company with wide range of telematics products for the consumer fleet insurance vehicle repair services and automotive oem markets agnik's veh |
| Johar Alam /profile/johar.alam/ stellar web & graphics my main goal is 100 accuracy in my work i am looking for opportunities where i can apply my expert skills and knowledge in data entry data collection data mining web scraping cus |
| Rakesh Sharma /profile/rakesh.sharma/ data conversion data sourcing data mining data collection data validation data verification single and double pass data entry form filling etc my clients are having |
| Ranjeet Kumar /profile/ranjeet.kumar/ dapro technology looking for genuine non voice or complete backoffice projects for my center located in new delhi india such as data conversion data entry e pub data mining etc we have ample setup |
| Too Many Call Drops? Your 'Customer Score' is Low /view/contact-center-research/too-many-call-drops-your-customer-score-is-low.aspx data mining and business intelligence that almost all telecom companies are using industry experts say companies today assign each customer with a score based on their lifetime value to the network sai |
| Jaspal Sandhu /profile.aspx?pid=542140da0e8a4bbf9f186e80954fde98 data mining and analysis key opinion leader kol profiling back office processing retirement services account reconciliation mortgage services insurance services the company serves ecommerce auction ret |
| Zhen Mei /profile.aspx?pid=7b48f5bc5f7647d0b33da3cd475780df principal manifold data mining inc manifold data mining inc |
| Darshak Mehta /profile.aspx?pid=fd8f0f12ea484fc6838e91f0f924abaa data mining and analysis key opinion leader kol profiling back office processing retirement services account reconciliation mortgage services insurance services the company serves ecommerce auction ret |
| Vodafone Netherlands /view/contact-center-case-study/vodafone-netherlands.aspx data mining technology vodafone netherlands has managed to decrease its churn rate kxen has helped us decrease churn by as much as 12 annually in some customer segments this is a huge impact and you ca |
| Vodafone Germany /view/contact-center-case-study/vodafone-germany.aspx backgroundtelecommunications provider vodafone germany relies on data mining for its marketing initiatives and customer loyalty programmes in a comprehensive project kxen analytic framework and teradat |
