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ContactCenterWorld - Definition

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Phrase: Voice Recognition

Deriviation(s):IVR, Speech Recognition

Definition:

Computerized software that allows for an individual's voice to be recognized and responded to.

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Your search for 'Voice Recognition' has returned 190 search results

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March 11, 2020 5:00 AM

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inference solutions will offers a team of virtual agents to respond to an influx of customer and employee faqs
/view/contact-center-news/inference-solutions-will-give-you-a-team-of-virtual-agents-to-respond-to-an.aspx
voice based virtual agents that have the skills to answer frequently asked questions using speech recognition text to speech and natural language understanding nlu inference will waive the standard lic

liquid voice and speechmatics expand partnership to minimize gdpr related risk and protect vulnerable customers
/view/contact-center-news/liquid-voice-and-speechmatics-expand-partnership-to-minimize-gdpr-related-risk.aspx
contactcenterworld cambridge uk feb 2020 speechmatics a uk provider in any context speech recognition technology that enables companies to build applications has expanded its 3 year partnership with in

pindrop announces the launch 0f deep voice 3 at rsa
/view/contact-center-news/pindrop-to-unveil-deep-voice-3-at-rsa-extending-companys-lead-in-voice-security.aspx
contactcenterworld atlanta ga usa feb 24 2020 pindrop a provider in voice security and authentication announced the launch of deep voice&trade 3 the new version of its voice recognition technology buil

london south bank university ans develop voice and facial recognition chatbot
/view/contact-center-news/london-south-bank-university-ans-develop-voice-and-facial-recognition-chatbot.aspx
contactcenterworld london uk jan 2020 london south bank university has entered a strategic partnership with digital and cloud service provider ans to develop a voice enabled and biometric facial recogn

Rob Barlow
/profile.aspx?pid=58df23ee62b5499ebba26cb24821f348
director corporate communications and marketing uniphore is a voice based solutions provider has pioneered the development of mobile applications with the combined capabilities of speech recognition vo

Randy Ksar
/profile.aspx?pid=35092913e3af4900b774be0ba42391ed
uniphore is a voice based solutions provider has pioneered the development of mobile applications with the combined capabilities of speech recognition voice biometrics and data uniphore is a voice base

Stacy Vigil
/profile.aspx?pid=b9ab552b8372449ba2a787313ab7e994
pmo director uniphore is a voice based solutions provider has pioneered the development of mobile applications with the combined capabilities of speech recognition voice biometrics and data uniphore is

Annie Weckesser
/profile.aspx?pid=6c6484cea7ef4cafa9488e586cc63857
uniphore is a voice based solutions provider has pioneered the development of mobile applications with the combined capabilities of speech recognition voice biometrics and data uniphore is a voice base

Molly Hanrahan
/profile.aspx?pid=d2e38ab8fa5148958017b4854ddba7d1
ae uniphore is a voice based solutions provider has pioneered the development of mobile applications with the combined capabilities of speech recognition voice biometrics and data uniphore is a voice b

semafone receives industry accolade for work with talktalk
/view/contact-center-news/semafone-receives-industry-accolade-for-work-with-talktalk.aspx
contactcenterworld guildford uk jan 2020 cardprotect voice &trade semafone&rsquos patented data capture solution has been recognised as the industry leading solution for contact centre pci dss complian

What will 2020 bring to conversational AI?
/company/blog/sestek/?id=3464a7d8-d2ab-42fc-b068-56c438730a8d
we saw a tremendous increase in the use of voice technologies in 2019 conversational ai voice recognition and nlp were among the popular technology concepts of the previous year it is not hard to

SIRS
/define.aspx?id=f1a35beb8ddc46cf88635ee72c524158
speaker independent recognition system a system that recognizes any users voice and does not require the training a speaker dependent system would need

Voice Recognition
/define.aspx?id=efc7612418b94a0297ceb2e23d619984
computerized software that allows for an individual voice to be recognized and responded to ivr speech recognition

Message Technologies
/company/message-technologies.aspx
message technologies inc an applications service provider offers interactive voice response ivr speech recognition and call center solutions in north america and canada mti message technologies inc jus

cordial achieves aws retail competency status
/view/contact-center-news/cordial-achieves-aws-retail-competency-status.aspx
voice recognition iot microservices and retail transformation the aws retail competency partners have demonstrated success in offering end to end solutions across customer engagement corporate merchand

ipi bolsters voice biometric capabilities through partnership with aculab
/view/contact-center-news/ipi-bolsters-voice-biometric-capabilities-through-partnership-with-aculab.aspx
voice biometric system into ipi&rsquos speech recognition applications to reduce the friction experienced during the identity and verification process id&v in the contact centre the partnership will

William Meisel
/profile/william.meisel/
recognition company meisel is co organizer of the mobile voice conference with the non profit applied voice input output society where he serves as executive director bill meisel ph d president tma ass

Magda Mischie
/profile/magda.mischie/
voice recording and speech recognition intrarom sa is the main subsidiary of intracom telecom a global telecommunication systems vendor with 40 years of experience in the telecom market strong regional

Napong Valaisathien
/profile/napong.valaisathien/
voice response recording & monitoring system speech recognition system etc his expertise and main responsibility cover designing of ivr & atsr call flow dialog flow self service design management of re

IBM
/company/ibm.aspx
with more than 30 years voice research and more than 150 voice patents ibm is key industry player providing access to data through end to end voice integrated solutions ibm also makes chips for a wide

Knoah Solutions
/company/knoah-solutions.aspx
voice chat and email to our award winning totalassure qa third party call monitoring solution all powered by our proprietary wfo tool knoahsark knoah has the adaptability that big companies can't provi

Melinda Ziemer
/profile.aspx?pid=7cb03f5fe76a475c80ea3e16d029d056
marketing manager lumenvox provides the most powerful flexible and useful speech technology together with a committed focus on excellent customer service our speech recognition technology empowers chan

MoEngage Inc. Achieves Amazon Web Services Retail Experience Competency Status
/view/contact-center-news/moengage-inc.-achieves-amazon-web-services-retail-experience-competency-status.aspx
voice recognition iot microservices and retail transformation aws retail competency partners undergo rigorous validation by aws to ensure alignment to aws best practices for building the most secure hi

AppTek
/company/apptek.aspx
as a pioneer in automatic speech recognition machine learning and artificial intelligence apptek partners with its customers to provide solutions focused on closed captioning and subtitling call center

Ahmad Kadry
/profile/ahmad.kadry/
senior contact center optimization consultant with more than 30 years voice research and more than 150 voice patents ibm is key industry player providing access to data through end to end voice integra

Slavko Mislej
/profile.aspx?pid=a2b6c4e96ad84a90ac08ed2497377408
voice dialogues to be specified for voice enabled applications src was the first in europe to implement a voicexml hosting platform src d o o src delivers cost savings and productivity improvements thr

Rola Khoury Özhabeş
/profile/rola.khoury.ozhabes/
project architecture with more than 30 years voice research and more than 150 voice patents ibm is key industry player providing access to data through end to end voice integrated solutions ibm also ma

Emotibot Technologies Raised Funds in a Series B+ round
/view/contact-center-news/emotibot-technologies-raised-funds-in-a-series-b-round.aspx
voice semantics and emotional understanding together to provide an intelligent and more human like interactive experience deployed in many enterprises serving their customers with delightful user exper

Research Shows Missed Opportunity for Call Centres
/view/contact-center-article/research-shows-missed-opportunity-for-call-centres.aspx
voice data from call recordings of conversations taking place both within the contact centre environment and the wider organisation for example a call may originate in the call centre but be resolved b

8X8 Named a Challenger in 2019 Gartner Magic Quadrant for Contact Center as a Service, North America
/view/contact-center-news/8x8-named-a-challenger-in-2019-gartner-magic-quadrant-for-contact-center-as-a.aspx
contactcenterworld san jose ca usa oct 21 2019 8x8 inc nyse eght a software as a service provider of voice video chat contact center and enterprise class api solutions powered by one global cloud commu

Verint Recognized as Voice Biometrics Leader in Recent Analyst Report
/view/contact-center-news/verint-recognized-as-voice-biometrics-leader-in-recent-analyst-report.aspx
contactcenterworld melville ny usa oct 16 2019 verintr systems inc nasdaq vrnt the customer engagement company&trade announced that it has been recognized as a voice biometrics leader in a recent surve

What's a Multimodal Customer Experience?
/company/blog/jacada/?id=c3479079-a6e1-4c9a-9464-6b781806469f
voice recognition system and why is it that your customers are being misunderstood attend a customer experience industry event these days and you&rsquoll most likely hear the terms &ldquomulti modal&rd

Nectar Launches Customer Experience Testing and Monitoring Services
/view/contact-center-news/nectar-launches-customer-experience-testing-and-monitoring-services.aspx
contactcenterworld jericho ny usa sept 2019 nectar services corp a provider in the development and deployment of proactive unified communications monitoring and performance management software for the

Uniphore Software Systems
/company/uniphore-software-systems.aspx
uniphore software systems uniphore is a voice based solutions provider has pioneered the development of mobile applications with the combined capabilities of speech recognition voice biometrics and dat

Artificial Intelligence: An Agile Approach to Improving Customer Conversations
/view/contact-center-article/artificial-intelligence-an-agile-approach-to-improving-customer-conversations.aspx
recognition and sentiment analysis to evaluate such communications ai allows brands to automate their assessment of customer service conversations this focus on individuals and interactions over proces

easyJet Launching Voice-activated Bookings to Help you Find Flights
/view/contact-center-news/easyjet-launching-voice-activated-bookings-to-help-you-find-flights-in-seconds.aspx
contactcenterworld london england sept 5 2019 easyjet is introducing a new way for passengers to book flights by using just their voice no you won't need to ring up a call centre instead all you'll nee

MRS BPO LLC Introduces New AI Tool for Call Centers Using IBM Watson
/view/contact-center-news/mrs-bpo-llc-introduces-revolutionary-new-ai-tool-for-call-centers-using-ibm-watson.aspx
voice recognition technology from ibm watson with decades of contact center customer interaction experience resulting in a product that improves customer experience michael meyer chief innovation offic

Why Isn't Natural Language Understanding...Natural?
/company/blog/jacada/?id=ade1861b-a235-4959-87a5-428ba4e3c95e
voice recognition system and why is it that your customers are being misunderstood we live in a diverse society&mdashthe united states really is a melting pot think of all the nationalities races and e

WNS Named a ‘Leader’ by NelsonHall for Advanced Analytics BPS
/view/contact-center-news/wns-named-a-leader-by-nelsonhall-for-advanced-analytics-bps.aspx
voice of the customer voc the company was also cited for its investments in analytics automation client self service and image video our analytics first approach is enabling incisive insights and impro

Smartphone browsers now support biometrics
/company/blog/integratedtelemanagementservices/?id=b91b5461-c26a-48c3-8774-d720ecb53595
google chrome and mozilla firefox lite support web based biometric authentication the leading mobile browsers now allow users to sign in to online profiles through fingerprint scanners facial recogniti

San Jose Earthquakes Tap 8x8 to Improve Communications On and Off the Field
/view/contact-center-news/san-jose-earthquakes-tap-8x8-to-improve-communications-on-and-off-the-field.aspx
contactcenterworld san jose ca usa aug 2019 8x8 inc nyse eght a software as a service provider of voice video chat contact center and enterprise class api solutions powered by one global cloud communic

Tanya Simeonova
/profile/tanya.simeonova/
manager with more than 30 years voice research and more than 150 voice patents ibm is key industry player providing access to data through end to end voice integrated solutions ibm also makes chips for

8x8 Named a Leader by Gartner
/view/contact-center-news/8x8-named-a-leader-in-2019-gartner-magic-quadrant-for-unified-communications-as-a.aspx
contactcenterworld san jose ca usa aug 5 2019 8x8 inc nyse eght a software as a service provider of voice video chat contact center and enterprise class api solutions powered by one global cloud commun

Genesys Awarded GSA's New Contact Center SIN for Automation
/view/contact-center-news/genesys-awarded-gsas-new-contact-center-sin-for-automation.aspx
voice bot and speech recognition solutions including those from genesys today more than 65 of u s government agency employees cite customer experience as a priority said david york senior vice pr

VoicePort
/company/voiceport.aspx
voiceport creates customizable interactive voice response systems utilizing advanced speech recognition technology voiceport llc dan martini d

Las Vegas Review Journal Selects VoicePort as Key IVR Partner
/view/contact-center-news/las-vegas-review-journal-selects-voiceport-as-key-ivr-partner-to-enhance.aspx
contactcenterworld rochester ny july 9 2019 the las vegas review journal has selected voiceport llc as their provider of inbound self service using voice recognition ivr as part of a continued drive fo

Dan Martini d
/profile/dan.martini.d/
voiceport creates customizable interactive voice response systems utilizing advanced speech recognition technology voiceport creates customizable interactive voice response systems utilizing advanced s

LINE’s AI Business LINE BRAIN Begins Activities
/view/contact-center-news/lines-ai-business-line-brain-begins-activities.aspx
voice these functions are powered by ai technologies such as voice recognition and speech synthesis another is the chatbot technology leveraged by line kantan help an official line account which enable

News: Aculab and University of York Gain Funding Award for PhD Project
/view/contact-center-news/news-aculab-and-university-of-york-gain-funding-award-for-phd-project.aspx
recognition the collaborative doctoral award cda studentship was awarded to elliot holmes and the project will begin at the start of october automatic speaker recognition asr is increasingl

Syed K
/profile.aspx?pid=d434988521374ac38a1ddf40a9f70422
voice recognition & synthesis technology commercially for the first time in india in the year 1988 based on dsp technology from texas instruments usa ets current offering includes voice call recording

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