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ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Voice Recognition
Deriviation(s):IVR, Speech Recognition
Definition:
Computerized software that allows for an individual's voice to be recognized and responded to.
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Your search for 'Voice Recognition' has returned 101 search results
February 25, 2021 4:31 PM
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Your search for 'Voice Recognition' has returned 101 search results
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February 25, 2021 4:31 PM
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| Voice Recognition /define.aspx?id=efc7612418b94a0297ceb2e23d619984 computerized software that allows for an individual voice to be recognized and responded to ivr speech recognition |
| Brian Young /profile.aspx?pid=25f6b52c37034108bf3c61b076062b20 federal account rep jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voice and videoc |
| SIRS /define.aspx?id=f1a35beb8ddc46cf88635ee72c524158 speaker independent recognition system a system that recognizes any users voice and does not require the training a speaker dependent system would need |
| Stephen Chua /profile/stephen.chua/ director cloud contact centre with voice quality that stays up even when internet fails handles inbound and outbound call routing and ivr to email chat social media messaging workforce optimization ana |
| sk telecom introduces ai voicebot for customer service /view/contact-center-news/sk-telecom-introduces-industrys-first-ai-voicebot-for-customer-service.aspx contactcenterworld seoul south korea oct 30 2020 sk telecom co announced the launch of a new artificial intelligence ai voicebot for customer service the mobile carrier said that the voicebot comes wit |
| Muriel Klusmann /profile.aspx?pid=458d2e3790ca4affb5f664a377bf513b cognigy is a global leader in conversational ai automation its platform cognigy ai enables enterprises to automate customer and employee communications using intelligent voice and chatbots with precise |
| Raj Karbar /profile/raj.karbar/ director of business development govivace inc is a provider in speech and signal processing technologies we design and deliver software for speech recognition and voice biometrics for speaker verificat |
| The Pillar of a Successful Conversational Journey: Speech Recognition /company/blog/sestek/?id=ba4e7334-2afc-411e-ba7a-9c421bbd971b recognition technology speech recognition sr also known as automatic speech recognition asr catches spoken words and phrases and converts them to a machine readable format this is the first step to let |
| Context Public Relations /company/context-public-relations.aspx context public relations the spitch r&d team has over 50 years combined experience in r&d for spoken language technologies slt including automatic speech recognition asr text to speech synthesis tts vo |
| IBM /company/ibm.aspx with more than 30 years voice research and more than 150 voice patents ibm is key industry player providing access to data through end to end voice integrated solutions ibm also makes chips for a wide |
| Swiggy Experiments with AI-Powered Voicetech in its Call Centre Process /view/contact-center-news/swiggy-experiments-with-ai-powered-voicetech-in-its-call-centre-process.aspx contactcenterworld bengaluru india sept 2020 bengaluru based food delivery provider swiggy is looking to incorporate artificial intelligence ai driven speech recognition models for its call centre proc |
| Aspect Announces Integration with Google’s Verified Calls /view/contact-center-news/aspect-announces-integration-with-googles-verified-calls.aspx recognition and recall verification it signals a business has been authenticated so its identity is legitimate context it gives the consumer the information they need including the reason for the call |
| Vodafone NZ Signs Strategic Partnership to Bring AI into Contact Centre Solutions /view/contact-center-news/vodafone-nz-signs-strategic-partnership-to-bring-ai-into-contact-centre-solutions.aspx voice concierge a solution improving both the customer experience and efficiency of business call centres using artificial intelligence ai machine learning and advanced speech recognition vodafone voic |
| PinPoint Research Releases Spanish Language Automated Speech Recognition Model for Contact Center Voice Transcriptions /view/contact-center-news/pinpoint-research-releases-spanish-language-automated-speech-recognition-model.aspx recognition speech analytics technology pinpoint and cedat85 announced the release of a new spanish language version of pinpoint&rsquos growing library of asr automated transcription solutions which gi |
| Baran Bursalıgil /profile/baran.bursaligil/ recognition natural language processing and voice biometrics technologies sestek helps organizations to increase efficiency and performance get insightful data to improve business flows and customer ex |
| Sestek /company/sestek.aspx recognition natural language processing and voice biometrics technologies sestek helps organizations to increase efficiency and performance get insightful data to improve business flows and customer ex |
| Sahil Chauhan /profile/sahil.chauhan/ admin govivace inc is a provider in speech and signal processing technologies we design and deliver software for speech recognition and voice biometrics for speaker verification and identification our |
| Vern Fernandez /profile/vern.fernandez/ global account manager jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voice and vid |
| Alex Williams /profile/alex.williams/ global product manager jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voice and vid |
| Conn3ct Acquires Speech Application Specialist /view/contact-center-news/conn3ct-acquires-speech-application-specialist.aspx voice assistants interactive voice response ivr speech recognition voice biometrics and messaging conn3ct had been seeking a partner to complement its skillset and offer a fully automated caller experi |
| Nancy Patterson /profile/nancy.patterson/ voice and videoconferencing deployments specifically for contact centers jabra offers an array of headset choices from entry level to digital headsets that provide analytics diagnostics information abo |
| Sergey Duseev /profile/sergey.duseev/ russian organization providing unusual variety of speech processing products and services for research and development speech recognition voice verification speaker identification noise reduction in sp |
| Speakeasy AI Releases Agent Assist - Real Time Conversational AI for Call Center Agents /view/contact-center-news/speakeasy-ai-releases-agent-assist-real-time-conversational-ai-for-call-center.aspx voice bot and nerv&trade speakeasy ai custom voice neural net speakeasy ai can now listen in real time to customer and live agent conversations to provide agent side suggestions answers and next best a |
| Mustafa Kugu /profile/mustafa.kugu/ recognition natural language processing and voice biometrics technologies sestek helps organizations to increase efficiency and performance get insightful data to improve business flows and customer ex |
| CardEasy Digital Launches Global PCI DSS- compliant Card Payments Across All Contact Centre Communication Channels /view/contact-center-news/cardeasy-digital-launches-global-pci-dss-compliant-card-payments-across-all.aspx contactcenterworld london uk april 23 2020 the launch of syntec&rsquos cardeasy digital solutions lets contact centre agents take card payments in a pci dss compliant manner whether through voice or di |
| MFE International /company/mfe-international.aspx mfe international cloud contact centre with voice quality that stays up even when internet fails handles inbound and outbound call routing and ivr to email chat social media messaging workforce optimiz |
| CardEasy Digital Launches Global One-stop Shop for Card Payment Security in Multi-channel Contact Centers /view/contact-center-news/cardeasy-digital-is-the-global-one-stop-shop-for-card-payment-security-in-multi.aspx voice channel solutions which allow customers to enter their card numbers on the keypad of their own phone in the middle of a call with an agent or using self service ivr and alternatively via automate |
| Guillermo Rivas /profile/guillermo.rivas/ voice recognition call steering speech recognition solutions and software integrations cloud based contact center implementations and support dynamic managed services dms founded in january 2011 ccr pr |
| Inference Solutions Will Offers a Team of Virtual Agents to Respond to an Influx of Customer and Employee FAQs /view/contact-center-news/inference-solutions-will-give-you-a-team-of-virtual-agents-to-respond-to-an.aspx voice based virtual agents that have the skills to answer frequently asked questions using speech recognition text to speech and natural language understanding nlu inference will waive the standard lic |
| Sidsel Enghoff /profile/sidsel.enghoff/ regional product marketing manager jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise v |
| Syed K /profile.aspx?pid=d434988521374ac38a1ddf40a9f70422 voice recognition & synthesis technology commercially for the first time in india in the year 1988 based on dsp technology from texas instruments usa ets current offering includes voice call recording |
| Mark Derby /profile/mark.derby/ vp sales jabra is part of the 150 year old gn group that provides solutions for contact center analytics unified communications fleet transportation warehouse and enterprise voice and videoconferencing |
| William Meisel /profile/william.meisel/ recognition company meisel is co organizer of the mobile voice conference with the non profit applied voice input output society where he serves as executive director bill meisel ph d president tma ass |
| What will 2020 bring to conversational AI? /company/blog/sestek/?id=3464a7d8-d2ab-42fc-b068-56c438730a8d we saw a tremendous increase in the use of voice technologies in 2019 conversational ai voice recognition and nlp were among the popular technology concepts of the previous year it is not hard to guess |
| Message Technologies /company/message-technologies.aspx message technologies inc an applications service provider offers interactive voice response ivr speech recognition and call center solutions in north america and canada mti message technologies inc jus |
| Cordial Achieves AWS Retail Competency Status /view/contact-center-news/cordial-achieves-aws-retail-competency-status.aspx voice recognition iot microservices and retail transformation the aws retail competency partners have demonstrated success in offering end to end solutions across customer engagement corporate merchand |
| IPI Bolsters Voice Biometric Capabilities Through Partnership with Aculab /view/contact-center-news/ipi-bolsters-voice-biometric-capabilities-through-partnership-with-aculab.aspx voice biometric system into ipi&rsquos speech recognition applications to reduce the friction experienced during the identity and verification process id&v in the contact centre the partnership will |
| Orange Spain Expands Use of IBM Watson for Customer Service /view/contact-center-news/orange-spain-expands-use-of-ibm-watson-for-customer-service.aspx voice systems ibm turk ibm speech systems ibm speech recognition ibm software group ibm pervasive computing ibm lotus ibm igs ibm gps ibm global services ibm global process services ibm global process |
| MoEngage Inc. Achieves Amazon Web Services Retail Experience Competency Status /view/contact-center-news/moengage-inc.-achieves-amazon-web-services-retail-experience-competency-status.aspx voice recognition iot microservices and retail transformation aws retail competency partners undergo rigorous validation by aws to ensure alignment to aws best practices for building the most secure hi |
| Nectar Launches Customer Experience Testing and Monitoring Services /view/contact-center-news/nectar-launches-customer-experience-testing-and-monitoring-services.aspx contactcenterworld jericho ny usa sept 2019 nectar services corp a provider in the development and deployment of proactive unified communications monitoring and performance management software for the |
| Artificial Intelligence: An Agile Approach to Improving Customer Conversations /view/contact-center-article/artificial-intelligence-an-agile-approach-to-improving-customer-conversations.aspx recognition and sentiment analysis to evaluate such communications ai allows brands to automate their assessment of customer service conversations this focus on individuals and interactions over proces |
| easyJet Launching Voice-activated Bookings to Help you Find Flights /view/contact-center-news/easyjet-launching-voice-activated-bookings-to-help-you-find-flights-in-seconds.aspx contactcenterworld london england sept 5 2019 easyjet is introducing a new way for passengers to book flights by using just their voice no you won't need to ring up a call centre instead all you'll nee |
| MRS BPO LLC Introduces New AI Tool for Call Centers Using IBM Watson /view/contact-center-news/mrs-bpo-llc-introduces-revolutionary-new-ai-tool-for-call-centers-using-ibm-watson.aspx voice recognition technology from ibm watson with decades of contact center customer interaction experience resulting in a product that improves customer experience michael meyer chief innovation offic |
| Why Isn't Natural Language Understanding...Natural? /company/blog/jacada/?id=ade1861b-a235-4959-87a5-428ba4e3c95e voice recognition system and why is it that your customers are being misunderstood we live in a diverse society&mdashthe united states really is a melting pot think of all the nationalities races and e |
| Smartphone browsers now support biometrics /company/blog/integratedtelemanagementservices/?id=b91b5461-c26a-48c3-8774-d720ecb53595 google chrome and mozilla firefox lite support web based biometric authentication the leading mobile browsers now allow users to sign in to online profiles through fingerprint scanners facial recogniti |
| San Jose Earthquakes Tap 8x8 to Improve Communications On and Off the Field /view/contact-center-news/san-jose-earthquakes-tap-8x8-to-improve-communications-on-and-off-the-field.aspx contactcenterworld san jose ca usa aug 2019 8x8 inc nyse eght a software as a service provider of voice video chat contact center and enterprise class api solutions powered by one global cloud communic |
| VoicePort /company/voiceport.aspx voiceport creates customizable interactive voice response systems utilizing advanced speech recognition technology voiceport llc dan martini d |
| Ramesh Ranjan, /profile/ramesh.ranjan/ voice chat and email to our award winning totalassure qa third party call monitoring solution all powered by our proprietary wfo tool knoahsark knoah has the adaptability that big companies can't provi |
| CX Trends /company/blog/teleperformance/?id=e6f95efb-1173-417a-80de-14c089f54554 voice recognition natural language processing and cloud based intelligence chatbots could have the ability to perform even faster operations as the internet of things would continue to allow more custo |
| Serdar Karadayı /profile/serdar.karadayi/ recognition natural language processing and voice biometrics technologies sestek helps organizations to increase efficiency and performance get insightful data to improve business flows and customer ex |
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March 2, 2021 9:35 AM EST