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ContactCenterWorld - Definition
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Phrase: Voice Recognition
Deriviation(s):IVR, Speech Recognition
Definition:
Computerized software that allows for an individual's voice to be recognized and responded to.
ContactCenterWorld - Search Results
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Your search for 'Voice Recognition' has returned 572 search results
277 Records Found
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Your search for 'Voice Recognition' has returned 572 search results
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| costa rica call center employees go from attending calls to programming and monitoring bots /view/contact-center-news/costa-rica-call-center-employees-go-from-attending-calls-to-programming-and.aspx recognition systems language processing voice to text converters and voice analysis the goal of the companies is to increase savings productivity profitability efficiency processing capacity and busine |
| kotak becomes first bank to roll out ai run voicebot /view/contact-center-news/kotak-becomes-first-bank-to-roll-out-ai-run-voicebot.aspx recognition natural language understanding and text to speech technology it is powered by nuance the technology behind apple&rsquos siri however the bank is not using voice for biometric authentication |
| 10 Best VoIP Headsets to Improve your Softphone Call Quality /company/blog/voipsupply/?id=548a4c08-71d8-4443-8119-5795fe0231be recognition accuracy improved noise canceling microphone lightweight and even more comfortable compatible with windows® and macintosh® jabra uc voice 550 ms mono is optimized for seamless i |
| nice receives highest product scores in gartner's critical capabilities for workforce engagement /view/contact-center-news/nice-receives-highest-product-scores-across-all-4-use-cases-in-gartners-critical.aspx recognition and voice of the employee miki migdal president of the enterprise product group for nice our customers needs vary and require our solutions to be adaptable if they are to be successful we f |
| threads and orecx bring phone call transcription to the masses /view/contact-center-news/threads-and-orecx-bring-phone-call-transcription-to-the-masses.aspx contactcenterworld london uk and chicago il usa march 27 2018 while speech recognition appears to have gone mainstream with products like amazon&rsquos voice assistant alexa phone call transcription ha |
| John Adby /profile.aspx?pid=80c362248c4b442c9e3d94e6dd7d3ba2 with more than 30 years voice research and more than 150 voice patents ibm is key industry player providing access to data through end to end voice integrated solutions ibm also makes chips for a wide |
| Napong Valaisathien /profile/napong.valaisathien/ voice response recording & monitoring system speech recognition system etc his expertise and main responsibility cover designing of ivr & atsr call flow dialog flow self service design management of re |
| Chris Bauserman /profile.aspx?pid=ee8f92c8b93f476fbda487d5361d0ded voice response ivr with speech recognition an innovative online hiring solution an elearning application workforce management functionality and a customer feedback and survey solution nice incontact in |
| zoho crm introduces zia voice conversational ai for sales teams /view/contact-center-news/zoho-crm-introduces-zia-voice-the-first-conversational-ai-for-sales-teams.aspx contactcenterworld pleasanton ca usa march 2018 zoho unveiled zia voice conversational ai for sales teams that adds speech and chat capabilities to zia zoho ai powered sales assistant zia can now also |
| Transforming documentation by voice /company/blog/nuance/?id=a3bc5b94-8bb0-4b42-b795-55999c1e4e3a new voice and language solutions continue to impact productivity at every level &ndash from improving workflows for document intensive industries to simplifying daily tasks the automation of these task |
| everise holdings to partner with microsoft to roll out ai platform /view/contact-center-news/everise-holdings-to-partner-with-microsoft-to-disrupt-the-business-process.aspx voice video and text interactions and deliver an intelligent customer centric experience by leveraging the power of ai by adding ai tools and chatbots to existing capabilities such as speech recog |
| SIRS /define.aspx?id=f1a35beb8ddc46cf88635ee72c524158 speaker independent recognition system a system that recognizes any users voice and does not require the training a speaker dependent system would need |
| Voice Recognition /define.aspx?id=efc7612418b94a0297ceb2e23d619984 computerized software that allows for an individual voice to be recognized and responded to ivr speech recognition |
| William Meisel /profile/william.meisel/ recognition company meisel is co organizer of the mobile voice conference with the non profit applied voice input output society where he serves as executive director bill meisel ph d president tma ass |
| Yolanda Evans /profile.aspx?pid=f63d43d3618547e3af54c2e77ad1aeb5 voice response ivr with speech recognition an innovative online hiring solution an elearning application workforce management functionality and a customer feedback and survey solution nice incontact in |
| AppTek /company/apptek.aspx as a pioneer in automatic speech recognition machine learning and artificial intelligence apptek partners with its customers to provide solutions focused on closed captioning and subtitling call center |
| ovum names five9 as a leader in decision matrix /view/contact-center-news/ovum-names-five9-as-a-leader-in-decision-matrix-for-selecting-a-multichannel.aspx recognition rating from customers compared to the other cloud contact center vendors in the report five9 also received the highest technology rating of all vendors in multichannel cloud contact center |
| broadvoice hires vincent mussumeci as senior channel manager /view/contact-center-news/broadvoice-hires-vincent-mussumeci-as-senior-channel-manager.aspx contactcenterworld los angeles ca usa jan 10 2018 broadvoicer a provider of hosted voice unified communications uc and sip trunking services for businesses has tapped vincent mussumeci as senior channe |
| Can cyber criminals “compromise speech recognition systems with ease”? /company/blog/nuance/?id=0202b3d4-097f-4b17-9730-6fb2de004678 a recent finnish university study on voice biometrics has been making headlines &ndash and most of those news stories have been inaccurately summarizing the results with concerns as in our title above |
| Doug Nelson /profile/doug.nelson/ digital datavoice corporation ddv is a recognized leader in the design development deployment and support of custom self service and assisted service solutions for contact centers ddv areas of expertis |
| NICE inContact /company/nice-incontact.aspx voice response ivr with speech recognition an innovative online hiring solution an elearning application workforce management functionality and a customer feedback and survey solution uptivity united c |
| Phoebe Du /profile.aspx?pid=c668c1150b014e358e1726c01533bd81 sales manager originating from denmark addasound is a global provider of voice solutions and unified communication devices the international team behind addasound has strong expertise in electro acoust |
| Probir Dutt /profile/probir.dutt/ director cognitive care with more than 30 years voice research and more than 150 voice patents ibm is key industry player providing access to data through end to end voice integrated solutions ibm also |
| Katie Ward /profile.aspx?pid=e7a4037e3d804f7cb266b97911d1ee58 voice response ivr with speech recognition an innovative online hiring solution an elearning application workforce management functionality and a customer feedback and survey solution callcopy incontac |
| ringcentral transforms online meetings experience with alexa for business /view/contact-center-news/ringcentral-transforms-online-meetings-experience-with-alexa-for-business.aspx voice commands to join meetings send text messages listen to voicemails and make calls in an easy and intuitive way we&rsquore proud to collaborate with amazon web services aws to introduce these power |
| Machine Learning Is Improving IVRs /company/blog/dialogic/?id=fc241626-5b66-40cf-918a-dd2547132840 recognition effective web search and computational biology with the rise in big data machine learning has become a key technique for solving problems in areas such as finance image processing energy pr |
| Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo: Part 1 of What’s left to tackle in voice technology /company/blog/nuance/?id=c72dcf16-ff93-40ee-bfa0-0d9dbb094b00 voice as a computer interface has come a long way but it&rsquos still clunky and nothing like talking to another person our amazement with how far the technology has come since voice recognition i |
| Cheryl Andrus /profile/cheryl.andrus/ voice response ivr with speech recognition an innovative online hiring solution an elearning application workforce management functionality and a customer feedback and survey solution incontact inc pro |
| Kevin Brown /profile/kevin.brown/ managing director the voxperitus team brings contact center voice experience spanning twenty five years we have successfully designed procured delivered and managed contact center technologies includ |
| Tammy Weinstein /profile/tammy.weinstein/ voice chat and email to our award winning totalassure qa third party call monitoring solution all powered by our proprietary wfo tool knoahsark knoah has the adaptability that big companies can't provi |
| clutch ranks callbox among top 5 b2b firms in 2 service categories /view/contact-center-news/clutch-ranks-callbox-among-top-5-b2b-firms-in-2-service-categories.aspx contactcenterworld los angeles ca usa & iloilo and davao philippines oct 31 2017 clutch an independent review and research resource recently released its latest list of leading outbound voice and ca |
| job alert nonprofit opens new facility in moraine /view/contact-center-news/job-alert-nonprofit-opens-new-facility-in-moraine.aspx voice recognition system csd is thrilled to bring its captioning service center to the dayton area and especially pleased to offer 200 job opportunities said juli robinson vice president of csd&rsquos |
| Mitch Vitullo /profile/mitch.vitullo/ voice response ivr with speech recognition an innovative online hiring solution an elearning application workforce management functionality and a customer feedback and survey solution incontact inc pro |
| 3clogic promoted to servicenow silver technology partner /view/contact-center-news/3clogic-promoted-to-servicenow-silver-technology-partner.aspx contactcenterworld rockville md usa oct 24 2017 3clogic a provider of cloud call center software for the enterprise market announced its recent promotion to silver technology partner status for service |
| Annette Miesbach /profile/annette.miesbach/ voice response ivr with speech recognition an innovative online hiring solution an elearning application workforce management functionality and a customer feedback and survey solution incontact inc pro |
| Flytxt Introduces Intelligent Voice Interface for Digital Customer Engagement /view/contact-center-news/flytxt-introduces-intelligent-voice-interface-for-digital-customer-engagement.aspx contactcenterworld amsterdam the netherlands oct 2017 flytxt announced the availability of a voice interface for neon dx its digital customer engagement product neon dx will use analytics and artificia |
| Sherif Elshahed /profile.aspx?pid=502b8256578c452e91ffc48f81acb348 senior crm consultant with more than 30 years voice research and more than 150 voice patents ibm is key industry player providing access to data through end to end voice integrated solutions ibm also m |
| Bahaaeddin Megahed /profile.aspx?pid=631be338712c4a2490466310a186234c eus team lead with more than 30 years voice research and more than 150 voice patents ibm is key industry player providing access to data through end to end voice integrated solutions ibm also makes chi |
| Craig Foster /profile/craig.foster/ voice response ivr with speech recognition an innovative online hiring solution an elearning application workforce management functionality and a customer feedback and survey solution incontact inc pro |
| Sue Day /profile/sue.day/ voice response ivr with speech recognition an innovative online hiring solution an elearning application workforce management functionality and a customer feedback and survey solution incontact inc pro |
| Sean Barry /profile/sean.barry/ voice response ivr with speech recognition an innovative online hiring solution an elearning application workforce management functionality and a customer feedback and survey solution incontact inc pro |
| Phonexia Recognized as a Challenger in Voice Biometrics /view/contact-center-news/phonexia-recognized-as-a-challenger-in-voice-biometrics.aspx contactcenterworld brno czech republic oct 9 2017 phonexia has received recognition in the market of voice biometrics a report by the opus research analytics and research firm called voice biometrics i |
| Nimble Group Selects NICE’s AI-Powered Nexidia Analytics Solution /view/contact-center-news/nimble-group-selects-nices-next-generation-ai-powered-nexidia-analytics-solution.aspx voice analytics tools for south african accents we can now completely concur with the many positive endorsements we heard from nexidia customers highlighting the great value they saw from this solution |
| How to Get More From Your IVR with Artificial Intelligence /company/blog/plumvoice/?id=ea5a5489-ec57-493d-a881-0e69b70e89ab how ai delivers better ivr when you hear artificial intelligence ai and interactive voice response ivr in the same breath you may scratch your head and wonder &ldquohow does that work &rdquo using an a |
| RingCentral Glip Wins Stevie Awards for Mobile Messaging /company/blog/ringcentral/?id=7503be8f-0791-4d41-8bbf-d8987a66c18f recognition is important because it specifically recognizes ringcentral glip as a mobile user experience for unified communications and collaboration while glip is also a web app and a desktop app for |
| Susan Hampton /profile.aspx?pid=e55b7529f4144d18b52845c3e2ec33cb voice response ivr with speech recognition an innovative online hiring solution an elearning application workforce management functionality and a customer feedback and survey solution incontact inc pro |
| NICE Unveils Its Open Framework Ecosystem for Cognitive Robotic Automation /view/contact-center-news/nice-unveils-its-open-framework-ecosystem-for-cognitive-robotic-automation.aspx recognition ocr chat and voice bots and machine learning as well as with its in house cognitive solutions for text analytics and natural language processing nice cognitive eco system provides businesse |
| Limi Ruch /profile/limi.ruch/ rewards & recognition startek is the customer care expert in business process outsourcing our job is to improve and manage the customer experience for our clients startek's suite of solutions includes |
| IBM /company/ibm.aspx with more than 30 years voice research and more than 150 voice patents ibm is key industry player providing access to data through end to end voice integrated solutions ibm also makes chips for a wide |
| New BroadSoft CC-One Apps Enhance Cloud Contact Center Capabilities /view/contact-center-news/new-broadsoft-cc-one-apps-enhance-cloud-contact-center-capabilities-for.aspx voice response ivr the wfo suite integrates capabilities from calabrio a provider in customer engagement and analytics software while the speech ivr capabilities integrates capabilities from infere |
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