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ContactCenterWorld - Definition
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Phrase: Handset
Definition:
On a telephone, the handset is a device the user holds to the ear to hear audio. Modern handsets typically contain a microphone as well, but in early telephones the microphone was mounted on the phone itself, which often was attached to a wall at a convenient height for talking. Handsets on such phones were called receivers, a term often applied to modern handsets. Until the advent of the cordless telephone, the handset was usually wired to the base unit, typically by highly flexible tinsel wire.
A cordless phone uses a radio transceiver for the handset, and a radio transceiver for the base station. On a mobile telephone, the entire unit is a radio transceiver that communicates through a remote base station.
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| Handset /define.aspx?id=f0fdc8dc1d4d482c9f070f27fc5a3866 on a telephone the handset is a device the user holds to the ear to hear audio modern handsets typically contain a microphone as well but in early telephones the microphone was mounted on the phone its |
| Direct Dial Inward /define.aspx?id=bc97ff81bb9c4d239fde344c31e90d0c numbers to a customers digital line such as isdn when one of these numbers is called the call is routed to the main line and the customers phone system works out which telephone handset to ring ddi |
| Android /define.aspx?id=bf7c1eef971a451d82c869b4d71a0228 android is a mobile operating system running on the linux kernel it was initially developed by android inc a firm later purchased by google and lately by the open handset alliance it allows developers |
| Smartphone /define.aspx?id=6eb75c153355486b9da73c58b99ea690 a smartphone is a mobile phone offering advanced capabilities often with pc like functionality pc mobile handset convergence there is no industry standard definition of a smartphone for some a smartpho |
| Byungkyu Min /profile.aspx?pid=65a51a26fb314394ae3a8e4c77b8812a call center senior manager asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion korea asurion llc is the largest global provider of |
| Neslihan Özmert /profile/neslihan.ozmert/ asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs new corp asurion llc is the largest global provider of wireless handset insurance and |
| Verint Launches Automated Verification, a Robotics Process Automation Solution /view/contact-center-news/verint-launches-automated-verification-a-robotics-process-automation-solution.aspx handset to recording&mdashenabling the it team to focus on more strategic initiatives that drive customer satisfaction and regulatory compliance successful conversations between customers and agents ar |
| Upset Customers: 4 Tips to Calm and Keep Calm /company/blog/callcenterpros/?id=68fe617a-cce6-49fd-84b0-71ab728de535 handset or the one in which the agent&rsquos pleasant tone only fueled the fire that had been burning for days inside the client&rsquos head angry customers deconcentrate the agents they make unreasona |
| How to Make a ‘Silent’ Call in an Emergency /view/contact-center-news/how-to-make-a-silent-call-in-an-emergency.aspx handset cough or make a noise if the operator does not get a response to any of the above questions but can hear background voices they can connect the call to a system that asks you to press &lsquo55& |
| Best Stereo USB Headsets for Noisy Contact Centers /blog/ipphone/?id=bfe2e7fb-bcc0-4146-9520-ad35b831d9df handset lifters for call control why would you use a stereo headset stereo headsets naturally provide passive noise cancellation passive noise cancellation refers to earcups that cover the ears to bloc |
| Anita Clark /profile.aspx?pid=1c2919bc680e4b16aa3f83322576f4a9 sr manager voice applications asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion inc asurion llc is the largest global provider o |
| Plantronics Clarity 340 Is going End of Life (EoL Immediately /company/blog/voipsupply/?id=49b70fe5-8960-4920-a6d6-0eb850566321 plantronics today announced that their clarity 340 handset is going end of life effective immediately this uc handset is ideal for enterprise workers who face collaboration issues due to hearing v |
| SIP phones vs VoIP phones: What’s the difference? /company/blog/voipsupply/?id=9c5da15b-ba7c-41f7-a066-7eb6c38ad9a4 handset for a softphone could a voip phone work autonomously without the need for direct connection to a computer unfortunately the issue we are experiencing with our currentpolycom phones is tha |
| New VoIP Hardware Roundup May 2018: New DECT Solution, Headsets and more! /company/blog/voipsupply/?id=b1008cea-82cb-4c80-9006-a59a15859082 handset hd speaker 4 context sensitive &ldquosoft&rdquo keys 15 paperless dss key see the w41p datasheet the dd10k dongle is created to support t41s t42s allowing it to work as a handset when you pair |
| Avaya 3920 Wireless Telephone (700471121 /company/blog/comtalk/?id=466f807f-047f-4edb-b7f3-884812b2bea3 handset make it possible to extend coverage beyond 80 000 square feet as many as 6 avaya 3920 wireless handsets can be deployed on a single system to provide seamless roaming and handover across larger |
| Computer Telephony Integration Software for Call Centers /company/blog/evolveip/?id=f873f690-7926-4e7d-82d7-b419b4e8d5bd integrated cloud call center software that drives improved customer engagement and experience like a glorious sunset the days of the traditional telephone handset are waning both in the contact |
| New! Grandstream Released DP760 Long-Range HD DECT Repeater /company/blog/voipsupply/?id=460b2228-e9b4-4d21-8382-2720de88f506 handset so you can tell whether they are associated with a dect base station or a dect repeater &ldquothe dp760 will take our dp series to the next level and allow it to fit well into a wide range of l |
| How to set the FreePBX call prefixes and call waiting? /company/blog/voipsupply/?id=3a4bfc62-ae09-446f-857c-659eec591e3c handset but we can&rsquot get it to work our phones are finicky when we try to call 1 800 s or 1 888s just like when we used to make out of area calls i tried setting them as prefixes a month or two ag |
| Desigan Kisten /profile/desigan.kisten/ handset dealer in the country there i had the privilege of leading a team of 29 outbound agents on a new acquisitions campaign steering them to achieve record breaking performances both statistically a |
| [VIDEO] The Fanvil X2P Available Now! /company/blog/voipsupply/?id=f7316867-3f38-47f1-8ddc-f13b53f15d3f handset on this phone and gave it the ability to use a footswitch to answer and end calls i feel like this is something that has not been done before and would be a great fit for a call center environm |
| Loren Dennis /profile.aspx?pid=5f520b354dff40b19ee9e0b17619a416 director asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion llc is the largest global provider of wireless handset insurance and |
| Bicom System Certified Interoperability with VTech ErisTerminal SIP Phones /company/blog/voipsupply/?id=a65c0767-7094-4638-a17e-6983d71d75ca handset &ldquoour diverse product portfolio scales from small offices to enterprise level corporations &rdquo said ernie levenson president of vtech communications inc &ldquowe&rsquore excited pbx |
| SpatialBuzz Launches Mobile Measurements Tool for Mobile Network Operators /view/contact-center-news/spatialbuzz-launches-mobile-measurements-tool-for-mobile-network-operators.aspx contactcenterworld guildford uk may 8 2017 a new handset measurements capability has been launched by cloud based customer experience analytics and service monitoring provider spatialbuzz the solution |
| Grandstream DP750 Ringing Stopped Working. What Can I Do? /company/blog/voipsupply/?id=7e65188e-e604-45a6-addc-2c41212e9513 handset to the base station it should solve your issues here is the dp750 dp720 firmware release note for your reference http firmware grandstream com release note dp750 dp720 1 0 2 16 pdf stay tu |
| Five tips to prevent VoIP eavesdropping /company/blog/integratedtelemanagementservices/?id=d3194235-644f-4ca1-b404-821837031e45 handset configurations otherwise you&rsquoll need to come up with a manual process to change phone defaults when you roll handsets out to your employees listen to your handset vendors an ideal example |
| How to Use the Menu Button on the Grandstream GXP1760 /company/blog/voipsupply/?id=9c33b6d3-8376-46cd-b2ab-bc65c3920995 handset or accessing your voicemail with the push of one button some shortcuts might be harder to find just because a button is labeled to do one thing doesn&rsquot mean that it has only one purpose mu |
| Pivotal Data Becomes Polycom Hosted Voice Platinum Partner /view/contact-center-news/pivotal-data-becomes-polycom-hosted-voice-platinum-partner.aspx handset of choice for our hosted ip pbx and contact centre offerings since the platform integrates seamlessly with a variety of polycom vvx business media phones comments johan moolman ceo of pivotal d |
| RapidSOS and GeoComm Announce Strategic Partnership /view/contact-center-news/rapidsos-and-geocomm-partner-to-provide-accurate-location-and-enhanced-data-to-9.aspx handset location from all smartphone location sensors natively embedded into the 9 1 1 call flow geocomm and rapidsos announced their collaboration in august 2016 which enabled geocomm 9 1 1 psap mappi |
| Three Data Breach /view/contact-center-news/three-data-breach.aspx handset upgrades ordered eight &lsquohigh value handsets&rsquo and then intercepted them prior to delivery the customer database is said to have contained customers&rsquo names addresses phone numbers |
| Asurion /company/asurion.aspx asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs new corp national electronics warranty n e w customer service companies asurion inc as |
| Bettie Colombo /profile/bettie.colombo/ asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion llc is the largest global provider of wireless handset insurance and wireless |
| Megacom Launches 'Forgotten Handset' Service /view/contact-center-news/megacom-launches-forgotten-handset-service.aspx contactcenterworldbishkek kyrgyzstan may 23 2016 kyrgyzstan mobile operator megacom has launched its new forgotten handset service the service is aimed at customers who forget their devices at home or |
| Yealink Releases New and Upgraded W56P DECT Phone /view/contact-center-news/yealink-releases-new-and-upgraded-w56p-dect-phone.aspx handset and base the w56p is ideal for on the go workers across many different business environments including catering warehouse management and retail in creating our second generation dect phone we h |
| Zakaria AbuKafyeh /profile/zakaria.abukafyeh/ head of operation starlink world is one of the leading organizations in qatar in the handset business distribution as well as one of the market leaders in gcc in the bpo business starlink world is one |
| John Walsh /profile.aspx?pid=12171329e54c4a959614c2d1c6a3d0d2 handset division is now focusing on smartphones using google open source android mobile operating system motorola inc is an american telecommunications company based in schaumburg illinois it is a manu |
| Customer Service is Customer Acquisition /view/contact-center-article/customer-service-is-customer-acquisition.aspx handset now but moving on as soon as something better comes up with another provider not only are you being hypocritical about customer service you&rsquore teaching consumers that their best option is |
| James Reeves /profile/james.reeves/ business analyst asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion insurance asurion llc is the largest global provider of wirel |
| Tiffany Barnes /profile/tiffany.barnes/ ms with the launch of iphone in the market it is seen that every customer wants to buy this handset along with its accessories spyderstyle com designed every accessory any user would wish to have it is |
| Trevor Williams /profile.aspx?pid=5515166afc8b42f395e197ecc81bfc42 operations manager asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion llc is the largest global provider of wireless handset insu |
| Michael Young /profile.aspx?pid=6b490c2dec1a4c0db3900000d03dbe8f director portfolio program management asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion llc is the largest global provider of wi |
| Landon Smith /profile.aspx?pid=94e95f11da394ab79c54a08c85386e59 call center supervisor asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs national electronics warranty asurion llc is the largest global |
| Aaron Feinberg /profile.aspx?pid=f84dcd3fc66746ed8f494573a5da5e41 call center director asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs new asurion llc is the largest global provider of wireless handse |
| Margaret Hardin /profile/margaret.hardin/ performance development manager asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs new corp asurion llc is the largest global provider of |
| Candice Turner /profile.aspx?pid=758ff0cbafc149d686916a27235fe443 performance development trainer asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs n e w asurion llc is the largest global provider of wi |
| Darcel Rivera /profile.aspx?pid=beccdae5f68e4e95841dfd98f33bae55 call center analyst asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion llc is the largest global provider of wireless handset ins |
| Patrick Moody /profile.aspx?pid=8cd9c6cfd05742c0bdfee6fc3f7eefac director of sales asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion llc is the largest global provider of wireless handset insur |
| Nancy Freeman /profile.aspx?pid=9e25026c6bac42138a035abd30036302 controller asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion llc is the largest global provider of wireless handset insurance an |
| Dwight Jackson /profile.aspx?pid=aee33f81ab844299ba4541a39514784e director care asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion llc is the largest global provider of wireless handset insurance |
| Thomas Sullivan /profile.aspx?pid=253fd0d51be74af49883eea7e5b11ebe call center supervisor asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion llc is the largest global provider of wireless handset |
| Shawn Harding /profile.aspx?pid=fade6f25320a4e208cd7f1d54dbc1169 recruiter asurion llc is the largest global provider of wireless handset insurance and wireless roadside assistance programs asurion llc is the largest global provider of wireless handset insurance and |
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