ContactCenterWorld - Definition

Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z

Phrase: Customer Support

Definition:

The commitment made by the seller to the individual buying the service or product.


ContactCenterWorld - Search Results

Filter By:

Your search for 'Customer Support' has returned 13041 search results

Conference Gallery

12701 Records Found

You must be logged in to browse to the rest of the results.


 
ficanex partners with ada to deliver ai powered customer service
/view/contact-center-news/ficanex-partners-with-ada-to-deliver-ai-powered-customer-service-to-financial.aspx
contactcenterworld toronto on canada aug 2019 ficanex and ada announced the release of tunl chat&trade an ai powered chatbot that provides financial institutions across canada with another channel to s
ges achieves j d power certification for chat and phone channels
/view/contact-center-news/ges-achieves-j.d.-power-certification-for-chat-and-phone-channels.aspx
support and successfully earned certification for chat these significant distinctions are through j d power associates certified customer service programssm and acknowledge a steadfast commitment by th
Vinoth Xavier
/profile.aspx?pid=1b7a231426644a32898cc4ee71b5f1ee
manager we are datag technologies we are providing support to bpo data monitoring network marketing web designing web hosting and all technical and customer support related to it filed now we are in ne
Volkan Seker
/profile/volkan.seker/
international account manager contactcenterworld com – is the website for the global association for contact center and customer engagement best practices the association has a truly global footprint a
Rochelle
/profile.aspx?pid=c030ac4015ee42348bd2480b4f8472ed
owner 24 7 chat support offers the best in class livechat support software hosted locally over a secure network we operate 24 7 to provide fast high quality services to our clients by adding 247cs live
Simona Rusoiu
/profile.aspx?pid=913e13a9ec0c412b9ccd9ad8c35ccfbb
as caring for customers becomes the differentiator that drives consumer engagement and spend sitel is advancing its position as a worldwide provider in outsourced customer experience innovation with o
Resource Planning Manager
/job-app-show-posting.aspx?JobID=c40fda4a-10a2-448a-a4f0-dfc0252c1695
customer support team some of the responsibilities include calculate resourcing levels within a complex constantly changing customer operation so that customers consistently receive world class custome
assurant names deborah cornwell senior vice president customer experience
/view/contact-center-news/assurant-names-deborah-cornwell-senior-vice-president-customer-experience.aspx
contactcenterworld new york ny usa aug 12 2019 assurant inc nyse aiz a global provider of housing and lifestyle solutions that support protect and connect major consumer purchases announced the appoint
About Us | ContactCenterWorld.com
/about-us.aspx
customer engagement best practices today we have over member total corporate individual members have joined the association website contactcenterworld com' we were established in 1999   a snapshot
How to avoid the common mistakes in your Live Chat Support?
/company/blog/livesalesman/?id=45830b27-f919-479d-a03c-ab92949bd7c7
live chat support has become an integral part of customer support for most businesses having said that it is not successful for all reason being that their live chat agents routinely make the same mist
f n b corporation expands data science expertise to enhance customer experience
/view/contact-center-news/f.n.b.-corporation-expands-data-science-expertise-to-enhance-customer-experience.aspx
contactcenterworld pittsburgh pa usa aug 8 2019 f n b corporation nyse fnb the parent company of first national bank announced the expansion of its data science team to further support the company fina
city of whittlesea deploys nintex promapp to support customer experience program
/view/contact-center-news/city-of-whittlesea-deploys-nintex-promapp-to-support-customer-experience-program.aspx
support the multifaceted demands of the organisation and enable it to capture and manage processes the visual process mapping and management capabilities will also facilitate a culture of continuous im
altigen acquires workspace communications cloud customer base
/view/contact-center-news/altigen-acquires-workspace-communications-cloud-customer-base.aspx
contactcenterworld milpitas ca usa aug 6 2019 altigen communications inc otcqb atgn a silicon valley based microsoft isv and cloud solutions provider announced that it has acquired all of the rights to
award winners interview with desmond henry leo from dhl international s pte ltd
/view/contact-center-executive-interview/award-winners-interview-with-desmond-henry-leo-from-dhl.aspx
customer service call centre and my job title is key account support manager which top ranking performer award did you enter and why did you choose it them in the first place best mid sized contact cen
Mobile-focused Customer Support: Why It’s Important and Where to Begin
/company/blog/ujetco/?id=92bb743c-f884-4851-b60f-81d0f5629179
the traditional customer support experience has been calling a helpline being placed in a queue and waiting for an agent to answer then you had to verify your identity with security questions explain y
nextep launches new chatbot to offer clients 24 7 support
/view/contact-center-news/nextep-launches-new-chatbot-to-offer-clients-247-support.aspx
contactcenterworld norman ok usa aug 5 2019 nextep added a new support feature felix the chatbot to its service team felix answers questions 24 7 giving nextep clients immediate help day or night our c
sykes and cigna collaborate to propel cigna's integrated service capabilities
/view/contact-center-news/sykes-and-cigna-collaborate-to-propel-cignas-integrated-service-capabilities.aspx
contactcenterworld tampa fl usa aug 2019 sykes enterprises incorporated sykes or the company nasdaq syke a provider of customer engagement services and multichannel demand generation will collaborate w
nec signs agreement with genesys to contact center solutions in india
/view/contact-center-news/nec-signs-agreement-with-genesys-to-contact-center-solutions-in-india.aspx
support genesys products in the india market the partnership with genesys expands necti&rsquos existing portfolio of private network solutions including unified communication servers and ip pbx systems
jacada named major contender by everest group
/view/contact-center-news/jacada-continues-to-impress-declared-a-major-contender-in-robotic-process.aspx
contactcenterworld atlanta ga usa aug 2019 jacada inc a provider of solutions designed to automate end to end customer service operations is excited to announce its latest accomplishment being named a
customer care toll announces senior friendly customer service
/view/contact-center-news/customer-care-toll-announces-senior-friendly-customer-service.aspx
new york ny usa aug 2019 customer care toll new announcements at its third year anniversary promises a fresh wave in customer service industry the plan of merging various ai technologies at a single pl
unymira announces next major release of its knowledge management platform
/view/contact-center-news/unymira-announces-next-major-release-of-its-knowledge-management-platform.aspx
contactcenterworld möglingen germany aug 2019 unymira a division of usu has announced a new major release of its active knowledge management platform knowledge center version 7 0 digital customer s
entrepreneurial accident management group reveals new cloud based partnership
/view/contact-center-news/entrepreneurial-accident-management-group-reveals-new-cloud-based-partnership.aspx
customer service and the communication channels available for users 8x8 a cloud provider of voice video chat and contact centre solutions announced its partnership with entrepreneurial vehicle accident
terminix eliminating 99 call center jobs in memphis
/view/contact-center-news/terminix-eliminating-99-call-center-jobs-in-memphis.aspx
customer service levels this year and decreased call volume in the first quarter of the year it was clear that we could also improve staffing and space efficiencies across the network we are committed
everise extends footprint in us and opens new facility in guatemala
/view/contact-center-news/singapore-based-global-cx-company-everise-extends-footprint-in-us-and-opens-new.aspx
customer support and trusource labs in 2018 which offers product support apple help desk support and content moderation for smart home iot and silicon valley startups everise currently has a footprint
Welcome to the New SugarCRM!
/company/blog/brainSelltechnologies/?id=20218beb-8176-4515-84e7-e4fd403a6018
customer conference new investors acquisitions and executive teams despite these changes sugar is still the same company with the same core values &ndash they&rsquore just evolving their business model
leeds city council deploys sabio contact centre platform
/view/contact-center-news/leeds-city-council-deploys-sabio-contact-centre-platform.aspx
contactcenterworld leeds england july 30 2019 leeds city council in the uk has selected sabio to provide a real time customer satisfaction surveying platform to support its voice of the customer progra
aspect software announces new infinity program for aspect unified ip
/view/contact-center-news/aspect-software-announces-new-infinity-program-for-aspect-unified-ip.aspx
support into the future to align with the needs of our key customers who are not yet ready to move their contact center system into the cloud we understand that not all our customers are alike or have
telax named a leader in 2019 g2 crowd reports on cloud contact center software
/view/contact-center-news/telax-named-a-leader-in-2019-g2-crowd-reports-on-cloud-contact-center-software.aspx
contactcenterworld toronto on canada july 2019 telax a cloud contact center software provider  announced its exceptional results in the categories of quality of support and net promoter score as tr
macquarie telecom partners with call centre software vendor ipscape
/view/contact-center-news/macquarie-telecom-partners-with-call-centre-software-vendor-ipscape.aspx
support centre in sydney founded in 2005 sydney headquartered ipscape offers a cloud based call centre platform sold on a per desk saas basis   we are excited to be growing the market together with
teleperformance looks to hire up to 1 600 el paso contact center employees
/view/contact-center-news/teleperformance-looks-to-hire-up-to-1600-el-paso-contact-center-employees.aspx
contactcenterworld el paso tx usa july 2019 if you&rsquore in search of a new job a customer experience company may have an opportunity for you teleperformance is looking to hire between 1 250 and 1 60
ocado to create 300 jobs with move to former vaux site in sunderland
/view/contact-center-news/ocado-to-create-300-jobs-with-move-to-former-vaux-site-in-sunderland.aspx
customer service and strategy at ocado said we&rsquore pleased to be coming to sunderland as we grow our market leading customer service proposition the new contact centre will support our existing ser
Garry Gormley
/profile.aspx?pid=30746b3c321f477aa9ccbd3ac0748a13
owner forensic about business solutions forensic about business solutions strategic and creative thinking contact centre expert passionate about sales customer experience and adding value to your botto
Prairie Nguyen
/profile.aspx?pid=f91a5cb76b6b4a9ab6026a0f915f003e
maintaining multi channel customer support via phone fax web and email can be a heavy burden for a company to bear in addition to maintaining a high quality support system that takes advantage of trans
Ioana Vaman
/profile/ioana.vaman/
customer support centre xerox europe xerox engineering systems ltd xerox engineering systems inc xerox corporation xerox corp xerox commercial services llc xerox business services south europe xeox the
Data Analyst
/job-app-show-posting.aspx?JobID=db4e1fda-c63b-4855-842a-1490aacd1d87
customer records and executing campaigns for direct mail web emails ppc and call centre activity you will be required to assist in the delivery of targeted personalised and relevant growth campaigns an
Fahad Ali
/profile.aspx?pid=1f53b93cc4b4465fba4fd51a66f1b588
chief executive officer we are a global provider of outsourced contact center services to companies worldwide we deliver customer service for international market leaders we deliver exceptional custome
Michael Angelo Onquit
/profile.aspx?pid=da3bb8bd5d014c0991920582d3846526
customer and employee relationship we are a trusted outsourcing partner to clients in the us uk and australia if you are a customer focused business and needs reliable and responsive support 24 7 we'
Pierre Richard
/profile.aspx?pid=e1e155c22fab49009220c6af7ede96fd
head of bpo and technical support digicel is a telecommunication company over the past 10 years across the caribbean digicel haiti digicel is a telecommunication company over the past 10 years across t
How to make sure that customer insights result in actionable value
/company/blog/livesalesman/?id=6b010812-bb0d-4ef5-9f08-1931cc8f9d3d
customer insights are actual truths about consumers these are key elements that decide behaviours and perceptions of customers customer feedback and voice of customer data can be a great help to variou
Talkdesk
/company/talkdesk.aspx
talkdesk enterprise contact center platform empowers companies to make customer experience a competitive advantage with enterprise class performance and consumer like ease of use talkdesk easily adapts
zendesk releases benchmark reports on the gaps in customer experience
/view/contact-center-news/zendesk-releases-benchmark-reports-on-the-biggest-gaps-in-customer-experience-for.aspx
customer experiences they deliver and the reality while results indicate differences in small and midsize businesses&rsquo ability to meet the growing expectations of customers one discovery is consist
avaya cloud communications solutions implemented by regum
/view/contact-center-news/avaya-cloud-communications-solutions-enable-regum-fintech-to-enhance-customer.aspx
contactcenterworld santa clara ca usa july 2019 regum a company dedicated to educational training and financial investments for a wide range of customers has improved the speed and responsiveness of it
Reporting Analyst
/job-app-show-posting.aspx?JobID=b45b5ba8-4170-4c5c-bb53-928fdbe139c0
customer and network support team based in surrey they are looking for someone who can support the team leader with analysis and reporting responsibilities include providing analysis and reports to the
what was the buzz at customer contact week vegas 2019
/view/contact-center-article/what-was-the-buzz-at-customer-contact-week-vegas-2019.aspx
contactcenterworld this year customer contact week celebrated 20 years of unforgettable conferences that bring together the world&rsquos leaders in customer experience the conference always provides at
housecall pro moves hundreds of agents to talkdesk for omnichannel support
/view/contact-center-news/housecall-pro-moves-hundreds-of-agents-to-talkdesk-for-omnichannel-support.aspx
contactcenterworld san francisco ca usa july 2019 talkdesk a cloud contact center for enterprises announced their selection by housecall pro to power its customer service operations of more than 250 ag
a dec selects egain for ai powered customer support
/view/contact-center-news/a-dec-selects-egain-for-ai-powered-customer-support.aspx
contactcenterworld sunnyvale ca usa july 2019 egain nasdaq egan a provider of cloud based customer engagement solutions announced that a dec a dental equipment manufacturer selected egain ai knowledge
Thabiso Nchabeleng
/profile/thabiso.nchabeleng/
customer care consultant multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital satellite
Russ Jackson
/profile.aspx?pid=b92a0a97f13d4847b70d124415303332
talkdesk enterprise contact center platform empowers companies to make customer experience a competitive advantage with enterprise class performance and consumer like ease of use talkdesk easily adapts
Danique Morgan
/profile.aspx?pid=00a906e00d424bd380c80c956830aff6
we pride ourseles in offering the following services in our state of art call centers customer service customer support up sell cross platform customer retention account activations sales program colle
dvsanalytics announces new director of sales and channels
/view/contact-center-news/dvsanalytics-announces-new-director-of-sales-and-channels.aspx
contactcenterworld scottdale az usa july 2019 dvsanalytics is excited to announce it is expanding its sales and account management coverage to support the growth in market opportunities for its premium

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program

Upcoming Events

Submit Event
International Contact Center Week
Celebrate. Appreciate. Elevate.
Be a Part of the Only Week Long Celebration Dedicated Exclusively to the Contact Center Industry

Contact Centers are about People and every year thousands of centers around the World celebrate the industry we work ... Read More...
 3
 5130 
Share