ContactCenterWorld - Definition

Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z

Phrase: Call Blending

Definition:

This system encourages both groups of inbound and outbound agents to make outgoing calls when the demand is necessary but also to make outbound calls when incoming calls are slow. This makes for an efficient contact center.


ContactCenterWorld - Search Results

Filter By:

Your search for 'Call Blending' has returned 19 search results

18 Records Found
 
Call Blending
/define.aspx?id=f832d8286797416baeea17f593330f89
this system encourages both groups of inbound and outbound agents to make outgoing calls when the demand is necessary but also to make outbound calls when incoming calls are slow this makes for an effi
sytel and afiniti partner to bring ai products to the contact center
/view/contact-center-news/sytel-and-afiniti-partner-to-bring-world-leading-ai-products-to-the-contact.aspx
outbound afiniti customers will also have access to sytel call blending and inbound voice solutions contactcenterworld posted by veronica silva cusi news correspondent source https www prnewswire com
afiniti and sytel in new partnership
/view/contact-center-news/afiniti-and-sytel-in-new-partnership.aspx
with best of breed gives customers an unbeatable solution as well as unbeatable outbound afiniti customers will also have access to sytel call blending and inbound voice solutions contactcenterworld
Wolfram Gürlich
/profile.aspx?pid=287e28ed37ab452da5739587c2b68606
dialfire instantly turns your browser into a complete outbound call center intuitive user interface powerful predictive dialer with inbound call blending support for small ad hoc campaigns as well as l
Sylvia Hartinger
/profile/sylvia.hartinger/
head of business development dialfire is a complete call center platform with predictive dialer inbound call blending guiding call recording real time statistics preconfigured and personalisable campai
Lars Lindegaard
/profile/lars.lindegaard/
senior manager dialfire instantly turns your browser into a complete outbound call center intuitive user interface powerful predictive dialer with inbound call blending support for small ad hoc campaig
Nadine Möbius
/profile/nadine.mobius/
dialfire instantly turns your browser into a complete outbound call center intuitive user interface powerful predictive dialer with inbound call blending support for small ad hoc campaigns as well as l
Ecosmob Announce Asterisk Call Center Solution Development
/view/contact-center-news/ecosmob-announce-asterisk-call-center-solution-development.aspx
contactcenterworld arlington tx usa june 2018 ecosmob a global provider in voip development announced availability of asterisk based call center solution development for existing call centers worldwide
dialfire
/company/dialfire.aspx
dialfire is a complete call center platform with predictive dialer inbound call blending guiding call recording real time statistics preconfigured and personalisable campaigns you can use all of these
Successful Outsource Telemarketing Using Call Blending
/view/contact-center-article/successful-outsource-telemarketing-using-call-blending.aspx
contactcenterworld one of the best tools an outsource telemarketing or contact center manager has is the blended seat a blended seat is a call center workstation that allows the call center agent to ha
Q&A: Contact Center Industry Sales Expert Shares Insights on Call Center Innovation and Transitioning to the Cloud
/view/contact-center-article/qa-contact-center-industry-sales-expert-shares-insights-on-call-center.aspx
blending ai chatbots and machine learning is key to providing a personal experience some industry experts believe that by 2022 over 70 of customer interactions will include these emerging technologies
Cloud IT Services GmbH
/company/cloud-it-services-gmbh.aspx
cloud it services gmbh dialfire instantly turns your browser into a complete outbound call center intuitive user interface powerful predictive dialer with inbound call blending support for small ad hoc
Humach Launches Customer Engagement Assessment for Contact Centers
/view/contact-center-news/humach-launches-customer-engagement-assessment-for-contact-centers.aspx
contactcenterworld dallas tx usa sept 6 2017 humach a business process and technology outsourcer blending the creativity of humans with the computational power and processes of machines has launched it
InfoLab’s Data School Builds Self-Service Analytics Platform for Human Services Call Center
/view/contact-center-news/infolabs-data-school-builds-self-service-analytics-platform-for-human-services.aspx
call specialists collect demographics need including unmet needs and referral information connect2help211 staff also collect data on underlying situations such as unemployment homelessness illness disa
Mike Marshall
/profile.aspx?pid=e8ac95f7941847f18a11d4038c2680e0
call center consultant mitel is a global provider of enterprise and small business communications solutions and services the company focuses on blending powerful infrastructure with an intuitive human
Ines Topalli
/profile/ines.topalli/
marketing dialapplet provides global software solutions with a high performance and in real time for your call center and contact center we are specialists in managing outgoing incoming and blending ca
Sergio Aparicio
/profile.aspx?pid=8b1b7151db3c4afebfe05c0cf3338e20
dialapplet provides global software solutions with a high performance and in real time for your call center and contact center we are specialists in managing outgoing incoming and blending campaigns an
DialApplet
/company/dialapplet.aspx
dialapplet provides global software solutions with a high performance and in real time for your call center and contact center we are specialists in managing outgoing incoming and blending campaigns an

Upcoming Events

Submit Event
International Contact Center Week
Celebrate. Appreciate. Elevate.
Be a Part of the Only Week Long Celebration Dedicated Exclusively to the Contact Center Industry

Contact Centers are about People and every year thousands of centers around the World celebrate the industry we work ... Read More...
 1
 459 
Share