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Contact Center Industry EventsConferences, Webinars, Tradeshows, Summits

If you are looking to attend or visit a contact center, crm or help desk event, then check out the list of upcoming events listed below. Every event below is one that supports.

Note Corporate Members can get discounts off all the produced events such as all the NEXT GENERATION Contact Center & Customer Engagement Best Practices events! 

Find out more about Corporate Membership and the benefits here!

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Want us to show your event? click here - FREE Options available!


Showing 1 to 8 of 8

Increase Motivation - Find Out What Drives Your Staff Crazy At Work!
Do you know What Drives Your Staff Crazy At Work? Find out how to use the FREE and easy to use tool to get feedback from staff and make your workplace more productive!
 flag - Event Date: Apr 21st, 2021 1:00 PM - 1:30 PM New York (GMT-4)
Click here to read more about this event

Join us- The Big Calabrio CX Quiz- May 5, 10am GMT
Join Calabrio May 5th at 10am GMT in our first annual CX quiz that tests—and rewards—your expertise in arguably the most important aim of contact centres. 1 hour + 16 questions + multiple discussions = An unforgettable experience. You and your fellow contact centre industry professionals will compete and learn. Your host, James Dodkins, renowned CX industry thought leader, will
Company: Calabrio
uk flag United Kingdom - Event Date: May 5th, 2021
Click here to read more about this event

Employee Wellness and Mental Fitness
The world changed a year ago and even though vaccines are becoming available, the issue of mental fitness and wellbeing is becoming more and more important in our lives. For managers recognizing the tell tale signs that staff may be struggling is critical. Understanding the tools available to help is also key. We talk to subject matter experts and contact center leaders who will share their experiences and best practices.
 flag - Event Date: May 5th, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

Managing a Working From Home Team
Whether by choice or not, many of us are forced to set up staff to work from home. It can be challenging for you and your team, can cause some anxiety and also uncertainty in how best to train, manage, motivate and engage with everyone. Join us as we dig into the new world that started for many 12 months ago and get some great best practice tips and advice
 flag - Event Date: May 10th, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

Outsourcing - Tips & Best Practices
Outsourcing Today! - How to find a partner to outsource to, lessons from your experience, negotiating contracts, measuring performance, how to built trust between outsourcing company and the client
 flag - Event Date: May 24th, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

Artificial Intelligence and Tech Solutions
Artificial Intelligence and Tech Solutions – Event to help those looking for solutions to enhance service and reduce cost. Covering AI and other tools to enhance communication. We want to hear whats worked, whats coming up in the near future, will AI replace the agent completely and more.
 flag - Event Date: Jun 7th, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

Training In Contact Centers
Training In Contact Centers - We want to hear from trainers and training companies about the tools and techniques used today? We include some experts in stress management and mind fitness - very important in this current time!
 flag - Event Date: Jun 21st, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

Customer Experience - How To Exceed Expectations
Customer Experience - How you manage customer expectations during these chaotic times. How you can use self service tools to make it easier for customers to get access to information, omni-channel and other strategies to keep customers informed.
 flag - Event Date: Jul 6th, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

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