Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Contact Center Industry EventsConferences, Webinars, Tradeshows, Summits

If you are looking to attend or visit a contact center, crm or help desk event, then check out the list of upcoming events listed below. Every event below is one that ContactCenterWorld.com supports.

Note Corporate Members can get discounts off all the ContactCenterWorld.com produced events such as all the NEXT GENERATION Contact Center & Customer Engagement Best Practices events! 


Find out more about Corporate Membership and the benefits here!

Keep Your Customers Updated - add a FREE events feed powered by ContactCenterWorld.com to your website. More Info

EVENT PRODUCERS:
Want us to show your event? click here - FREE Options available!

 

Showing 1 to 8 of 8


Increase Motivation - Find Out What Drives Your Staff Crazy At Work!
Do you know What Drives Your Staff Crazy At Work? Find out how to use the FREE and easy to use tool to get feedback from staff and make your workplace more productive!
 flag - Event Date: Apr 21st, 2021 1:00 PM - 1:30 PM New York (GMT-4)
Click here to read more about this event

Join us- The Big Calabrio CX Quiz- May 5, 10am GMT
Join Calabrio May 5th at 10am GMT in our first annual CX quiz that tests—and rewards—your expertise in arguably the most important aim of contact centres. 1 hour + 16 questions + multiple discussions = An unforgettable experience. You and your fellow contact centre industry professionals will compete and learn. Your host, James Dodkins, renowned CX industry thought leader, will
Company: Calabrio
uk flag United Kingdom - Event Date: May 5th, 2021
Click here to read more about this event

Employee Wellness and Mental Fitness
The world changed a year ago and even though vaccines are becoming available, the issue of mental fitness and wellbeing is becoming more and more important in our lives. For managers recognizing the tell tale signs that staff may be struggling is critical. Understanding the tools available to help is also key. We talk to subject matter experts and contact center leaders who will share their experiences and best practices.
 flag - Event Date: May 5th, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

Managing a Working From Home Team
Whether by choice or not, many of us are forced to set up staff to work from home. It can be challenging for you and your team, can cause some anxiety and also uncertainty in how best to train, manage, motivate and engage with everyone. Join us as we dig into the new world that started for many 12 months ago and get some great best practice tips and advice
 flag - Event Date: May 10th, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

Outsourcing - Tips & Best Practices
Outsourcing Today! - How to find a partner to outsource to, lessons from your experience, negotiating contracts, measuring performance, how to built trust between outsourcing company and the client
 flag - Event Date: May 24th, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

Artificial Intelligence and Tech Solutions
Artificial Intelligence and Tech Solutions – Event to help those looking for solutions to enhance service and reduce cost. Covering AI and other tools to enhance communication. We want to hear whats worked, whats coming up in the near future, will AI replace the agent completely and more.
 flag - Event Date: Jun 7th, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

Training In Contact Centers
Training In Contact Centers - We want to hear from trainers and training companies about the tools and techniques used today? We include some experts in stress management and mind fitness - very important in this current time!
 flag - Event Date: Jun 21st, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

Customer Experience - How To Exceed Expectations
Customer Experience - How you manage customer expectations during these chaotic times. How you can use self service tools to make it easier for customers to get access to information, omni-channel and other strategies to keep customers informed.
 flag - Event Date: Jul 6th, 2021 1:00 PM - 4:00 PM New York (GMT-4)
Click here to read more about this event

both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =