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|Definations and Workforce planning in Call center||Jun 15, 2017 12:13 AM EST|
|crm||May 29, 2017 7:34 AM EST|
|CERTIFICATION||Apr 23, 2017 3:42 PM EST|
|Lead Generation||Apr 23, 2017 3:26 PM EST|
|benefit of membership||Aug 15, 2014 8:59 AM EST|
|WFM||Jul 2, 2014 9:31 AM EST|
|job||Jun 16, 2014 5:51 AM EST|
|Offshore projects||Feb 4, 2014 4:34 AM EST|
|Contact Center solutions for Labor and Workforce||Aug 20, 2013 3:13 PM EST|
|Find out maximun fidelity from clients.||Jul 3, 2012 10:21 PM EST|
|industry business model||May 22, 2012 5:38 AM EST|
|Telesales||Nov 5, 2011 8:10 PM EST|
|Scrap the 'agent'||Oct 20, 2011 2:19 PM EST|
|marketing||Oct 19, 2011 5:19 PM EST|
|Top pain points for contact centre directors /managers||Sep 27, 2011 1:30 AM EST|
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