| Customer Service|
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I would like to learn new ways to help clients and provide then with the best service .
Here are some:
Invest in relationships
Show your personality whenever possible
Don’t drown customers in platitudes
Warn about trouble spots or price hikes in advance
If you want your customers to feel better afterwards, start with the bad news.
Keep your cool in all situations
Use buffers before bad news
Recommend your competitor
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