Customer Service Stories
This feature is about sharing experiences. We feature corporations who provide excellent service and those who do not. We share the hero stories so we can pick up good practices used, and the villains to remind us of what we should not be doing!
To protect our members', we do not include the names of any of the Villains, however the heroes are always mentioned!
So, if you've had any good or bad experiences with a telephone agent that really stood out, we want to hear about it! - and we'll feature it in this section!
Interested in contributing Service Stories? Submit Them Online Here and tell us who gives the best services and who you just love to hate!
Showing 16 to 27 of 27 Service Stories
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Bharat Parshotam Head Direct Delivery Absa |
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Aymen Ismail Head of Customer Engagement Solutions smart Europe GmbH |
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Nuryanto - Head of CSM Operation Bukalapak |
Emmanuel Omoike Team leader QPhoto Pty |
Danny Singer Founder& Chief Product Officer Noetica |
Pooja Raiyani Vice President ICICI Lombard GIC Ltd |
Ben Oxford Head of Digital Crisis Support Services Lifeline WA |
Eko Wiyanto Director -- Lead Consultant Service In Mind -- PT. Service Mandiri Indonesia |