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Showing 1 to 30 of 490 Postings
| Incident Manager - Nottingham |
| Littlefish - Nottingham |
Come and join the Littlefish team!… Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role… We are currently recruiting for an Incident Manager to join us on our exciting journey! Reporting into the Incident Management Lead will take overall responsibility for the management, resolution and fulfilment of all incidents, across ALL organisations in scope of the process. This may include third party and client-side resolver groups. What you’ll be getting up to on a day-to-day basis… Driving the efficiency and effectiveness of the incident management processes Producing and acting upon management information, including SLA performance KPIs and reports to continually improve service quality Monitoring the effectiveness of incident management and making recommendations for improvement Developing and maintaining the incident management process where owned by Littlefish or providing input to client-side process owners if applicable Ensuring that all IT teams follow the incident management processes for every incident Conducting trend analysis to continually improve Mean Time to Resolution (MTTR) performance and to drive incident reduction initiatives through proactive engagement with Problem Management Acting as an escalation point for the client and in support to the Littlefish Service Delivery Manager Do we tick your boxes?… Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! What can we offer you?… We can offer you; one of a kind training and development programmes, bonus schemes, casual dress policy and breakout facilities with table tennis and gaming, complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and much, much more. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Source: https://www.littlefish.co.uk/jobs/incident-manager/ |
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| Jun 23, 2021 |
| Incident Manager 96553 - Nottingham |
| Littlefish - Nottingham |
Come and join the Littlefish team!… Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role… We are currently recruiting for an Incident Manager to join us on our exciting journey! Reporting into the Incident Management Lead will take overall responsibility for the management, resolution and fulfilment of all incidents, across ALL organisations in scope of the process. This may include third party and client-side resolver groups. What you’ll be getting up to on a day-to-day basis… Driving the efficiency and effectiveness of the incident management processes Producing and acting upon management information, including SLA performance KPIs and reports to continually improve service quality Monitoring the effectiveness of incident management and making recommendations for improvement Developing and maintaining the incident management process where owned by Littlefish or providing input to client-side process owners if applicable Ensuring that all IT teams follow the incident management processes for every incident Conducting trend analysis to continually improve Mean Time to Resolution (MTTR) performance and to drive incident reduction initiatives through proactive engagement with Problem Management Acting as an escalation point for the client and in support to the Littlefish Service Delivery Manager Do we tick your boxes?… Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! What can we offer you?… We can offer you; one of a kind training and development programmes, bonus schemes, casual dress policy and breakout facilities with table tennis and gaming, complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and much, much more. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Source: https://www.littlefish.co.uk/jobs/incident-manager-96553/ |
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| Jun 22, 2021 |
| Sourcing Manager - |
| Velocity - |
| SET-TO-ERROR Source: https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d066c7d86d0166cb232b2825ff&id=8a7885ac7a219aea017a2f7e606936f2&source=&lang=en |
| View More Show Me The Details |
| Jun 21, 2021 |
| Manager, Professional Services - Austin |
| Dialpad - Austin |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Instrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are You are excited about the onboarding experience in the customer journey. You enjoy building processes, educating customers, and being a leader. You love partnering with Sales and Customer Success to ensure we set the correct expectations and do the right thing for our employees and customers. You are a go getter, people connector, and love solving problems! Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5159387002 |
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| Jun 21, 2021 |
| Regional Channel Manager - Los Angeles |
| Dialpad - Los Angeles |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex, communications problems felt by everyone around the world. Our Regional Channel Manager will be responsible for recruiting, on-boarding, and managing telecom partners, technology consultants, VARs, and Master Agents focused on next generation business communications. You will work closely with Sales and Marketing to manage the regional channel pipeline and go-to-market activities that generate incremental revenue for Dialpad. What you will achieve You will be responsible for managing our existing partners as well as recruiting and onboarding new regional partnerships to drive indirect sales in your designated territory. You will become a subject matter expert on Dialpad and all our products, leveraging your expertise to educate, train and capture mindshare with our partners. Our channel managers are instrumental in growing company revenue so you’ll be working closely with partners and our sales team to source new business opportunities and achieve revenue goals. In your first 30 days..
In your first 60 days:
By 90 days:
Who you are We are looking for individuals who are goal oriented and thrive in a fast-paced, technology-driven sales environment. You are a natural people person with excellent communication skills and the ability to influence your audience through presentations, training and product demonstrations. The ideal candidate will possess the personal drive to deliver what needs to get done and have a proven track record of over achieving sales quota and pipeline goals.
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/4556150002 |
| View More Show Me The Details |
| Jun 21, 2021 |
| Technical Recruiter, Engineering (12 Months Contract, Remote) - |
| Dialpad - |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team We believe that our People team is an invaluable resource to the overall health of our organization. You will join a passionate group that cares deeply about our employees—working hard to help guide our unique culture and create a truly enjoyable place to work. About the Role We are looking for a passionate, driven Technical Recruiter, Engineering (12 Months Contract) to join Dialpad. As a tech-savvy recruiter who is accustomed to filling hard-to-fill and niche roles (think Product Engineering, Telephony Engineering, Mobile, and AI), you will be charged with finding unique candidates using creative sourcing strategies, developing and fostering strong partnerships with hiring managers, and empowering our organization to hire the best talent. Responsibilities
3-Months Accomplishments
6-Months+ Accomplishments
Desired Skills
Tools and Platforms: G-Suite, Greenhouse, Linkedin, Gem, HackerRank Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/4959682002 |
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| Jun 17, 2021 |
| Director of NOC - |
| Velocity - |
SET-TO-ERROR Source: https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d066c7d86d0166cb232b2825ff&id=8a7887a879d24156017a11180b1e2ee8&source=&lang=en |
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| Jun 17, 2021 |
| Enterprise Customer Success Manager, NYC - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
What we’re looking for:
You’ll succeed in this role if:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/customer-success-manager-nyc/ |
| View More Show Me The Details |
| Jun 16, 2021 |
| Enterprise Portuguese Speaker Customer Success Manager, NYC - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
What we’re looking for:
You’ll succeed in this role if:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/spanish-speaker-customer-success-manager-ny/ |
| View More Show Me The Details |
| Jun 16, 2021 |
| Enterprise Portuguese Speaker Technical Account Manager, NY - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. About Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
Requirements:
You’ll succeed in this role if:
Hesitant to apply? Even if you’re not 100% sure you have every single skill or experience listed, but believe this role is right for you, we want to hear from you! Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/portuguese-speaker-technical-account-manager-ny/ |
| View More Show Me The Details |
| Jun 16, 2021 |
| Enterprise Spanish Speaker Customer Success Manager, NYC - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
What we’re looking for:
You’ll succeed in this role if:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/spanish-speaker-customer-success-manager-nyc/ |
| View More Show Me The Details |
| Jun 16, 2021 |
| Head of Developer Relations Americas - Remote - |
| Telnyx - |
We are seeking a talented candidate to lead our Developer Relations practice in the Americas. This is an opportunity for you to recruit, inspire and enable Developers and Builders to solve problems for their end users by building apps and services that leverage the Telnyx platform. We are a developer obsessed team, working to relentlessly improve their experience and enable them to create amazing experiences for the customers they serve. This position requires a blend of strong technical skills coupled with content development, presentation, and customer-facing skills. This individual will have a passion for technology and sharing it with other inventors, creators, and app developers – both inside and outside the company. Key responsibilities: This diverse role includes a variety of responsibilities, all focused on growing the Telnyx developer community. These include: Strategy & Leadership
Education & Advocacy
Community
Product Experience
Desired Skills and Experiences
Source: https://boards.greenhouse.io/telnyx54/jobs/4563584003 |
| View More Show Me The Details |
| Jun 16, 2021 |
| Software Engineer, Product - Bangalore |
| Dialpad - Bangalore |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition.Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The Team UberConference and Integrations teams are part of our Product Engineering Group. The Product Engineering team in Bangalore builds the Conferencing product end to end and carries out Intelligent workflow integrations of Dialpad with business applications like Salesforce, Slack, Servicenow, Okta etc. We are looking to grow these teams. As an engineer at Dialpad, you will work with a close-knit product engineering team and technical lead. Our teams are cross disciplinary, and include Product Managers, Designers, QA, and other Engineers (Data Engineering, Data Science, Telephony). Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining communication capabilities and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. What you will achieve
In your first 30 days:
In your first 60 days:
By 90 days:
Who you are Software Engineer with prior experience of 4+ years who can scale to work closely with stakeholders independently or with minimal guidance. You love to develop easy-to-use, scalable, robust, high volume interactive client/server applications. You are passionate to work in a team which owns the full product development, operates with autonomy, makes quicker decisions with faster delivery cycles. You aspire to gain expertise in the full-stack development lifecycle. On the front-end side, you don’t rest with just plain javascript but are ready to play with the latest single page app frameworks like Vue.JS and other advanced JavaScript libraries. You also don’t shy away to crank out excellent HTML, and CSS. On the back-end side, you are excited to work with Python and go deeper in Google App Engine, Cloud Datastore (NoSQL database), Memcache (distributed cache), Analysis with BigQuery and finally debug with StackDriver. You explore the latest trends in WebRTC and VideoConferencing areas to bring in differentiating capabilities to the product. You love the fact that product engineering is never about doing things in silo. You thrive in a team with different skill-sets like designers, product managers, and your peer engineers. You would love to hear about our policy: with fewer organized meetings, engineers have more time to code. You also love to work in a fast paced environment where you would launch new code weekly with our fast release cycles. You always believe in Improving performance to handle rapid increase in user base and use-cases. You are high on delivery of quality code by writing backend and frontend unit tests. You know how important it is to monitor and service the product and would love to work in Datadog. As you gain expertise and trust, you know you have to make an impact beyond delivering features. You would love to be part of on-call responsibilities, Production deployments, new ideation, etc...
Benefits
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/5236887002 |
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| Jun 16, 2021 |
| Multilingual Service Desk Engineer (Spanish, Italian and English) - Nottingham |
| Littlefish - Nottingham |
About the opportunity- Littlefish is looking for a Service Desk Engineer to join the Multilingual team. Reporting into the Service Desk Team Leader, the role of Service Desk Engineer will be to handle and resolve desktop/laptop/printer/application issues and basic network/server troubleshooting with administration. As Service Desk Engineer, you will be required to communicate effectively with the client and manage technical queries in line with Littlefish standards and customer specific SLA’s. This Service Desk Engineer candidate will be fluent in Spanish, Italian and English have a minimum of two years’ experience in a similar technical role or customer service, although candidates who can demonstrate a track record of fast paced learning may be considered. Service Desk Engineer Duties and responsibilities
What we are looking for from you Fluent in Spanish, Italian and English.
Benefits
Life at Littlefish When our employees and visitors experience our offices, they often comment on the “vibe” and “feel good factor” that they experience. This is the result of our #peoplematter approach to employment and is testament to the organisational culture we promote. Our approach is simple, we put our people first, every time and without hesitation. We have worked hard to create our culture and work harder to maintain and enhance it, to ensure Littlefish is the place to be for your career journey! Through employing the best people, and creating optimal working conditions, our customers get the best service. In a crowded market, often playing against much bigger competitors (think David and Goliath), we constantly need to stand out to continue growing. We have a very successful track record, working with a plethora of leading organisations. So, if you feel like you can make a tangible difference, apply today, and join us on the journey. Source: https://www.littlefish.co.uk/jobs/multilingual-service-desk-engineer-spanish-italian-and-english/ |
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| Jun 16, 2021 |
| Enterprise Customer Success Manager, IL - Raanana |
| Centrical - Raanana |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
What we’re looking for:
You’ll succeed in this role if:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/customer-success-manager-il/ |
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| Jun 16, 2021 |
| Software Engineer, Search \u0026 Analytics - |
| Dialpad - |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. What you will achieve In your first 30 days:
In your first few months:
Ongoing:
Who you are Your previous experience can be in either frontend, backend or full-stack development. You enrich the team through your engineering experience. You are excited to learn. You are ready to pitch in wherever there is a need. You proactively seek to grow your own skills and share your knowledge with the team. You are focused on the user’s experience. You dig deep to understand the use case and broader context for a feature to ensure the design and implementation of the feature properly addresses the problem at hand. You value code quality. You’re the type of person who is really proud when you build a well designed, well tested, long term solution. Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates. Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5309756002 |
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| Jun 15, 2021 |
| Support Representative, Tier 1 - |
| Dialpad - |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team As a member of the Customer Support team, you have a knack for problem-solving in a fast-paced environment—always ready to dig in, troubleshoot, and solve any technical matter that our customers may face. We have one goal: to provide “World-class Customer Support”. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are As customer support agent you are responsible for researching technical issues and educating our users on everything Dialpad. You are resourceful in finding solutions that bring our customers promptly resolution. You are someone who can work with people from many different backgrounds. You’re patient and able to de-escalate situations when necessary. You’re dependable and love technology! Lastly, you want to be part of innovating cloud communications and understand Dialpad’s mission of delivering high-quality calling, video, and chat from a signal application. Further requirements include the demonstrated ability to speak English fluently. Ability to demonstrate strong phone and verbal communication skills along with active listening. You are a flexible team player who thrives in a dynamic environment. You should be able to manage inbound and outbound calls in a timely manner. Identify customers’ needs, clarify information, research issues and provide solutions and/or alternatives. Manage conversations in our call center and support tools. Ability to multitask, set priorities and manages time effectively. De-escalate situations involving dissatisfied customer by being patient and offering assistance and support Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5255121002 |
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| Jun 15, 2021 |
| Customer Success Manager, IL - Raanana |
| Centrical - Raanana |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
What we’re looking for:
You’ll succeed in this role if:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/customer-success-manager-il/ |
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| Jun 15, 2021 |
| Customer Success Manager, NYC - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
What we’re looking for:
You’ll succeed in this role if:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/customer-success-manager-nyc/ |
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| Jun 14, 2021 |
| Portuguese Speaker Customer Success Manager, NYC - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
What we’re looking for:
You’ll succeed in this role if:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/spanish-speaker-customer-success-manager-ny/ |
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| Jun 14, 2021 |
| Portuguese Speaker Technical Account Manager, NY - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. About Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
Requirements:
You’ll succeed in this role if:
Hesitant to apply? Even if you’re not 100% sure you have every single skill or experience listed, but believe this role is right for you, we want to hear from you! Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/portuguese-speaker-technical-account-manager-ny/ |
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| Jun 14, 2021 |
| Spanish Speaker Customer Success Manager, NYC - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
What we’re looking for:
You’ll succeed in this role if:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/spanish-speaker-customer-success-manager-nyc/ |
| View More Show Me The Details |
| Jun 14, 2021 |
| Corporate Recruiter (12 Months Contract) - |
| Dialpad - |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team We believe that our People team is an invaluable resource to the overall health of our organization. You will join a passionate group that cares deeply about our employees—working hard to help guide our unique culture and create a truly enjoyable place to work. About the Role We are looking for a passionate, driven Corporate Recruiter (12 Months Contract) to join Dialpad. As a savvy recruiter who is accustomed to filling high volume and business impactful roles. You will be charged with finding unique candidates using creative sourcing strategies, developing and fostering strong partnerships with hiring managers, and empowering our organization to hire the best talent. As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team We believe that our People team is an invaluable resource to the overall health of our organization. You will join a passionate group that cares deeply about our employees—working hard to help guide our unique culture and create a truly enjoyable place to work. About The Role As a contract Recruiter, you’ll help build our organization by managing and supporting full-cycle recruiting for all non-engineering departments including, but not limited to, Sales, Marketing, Business Operations, Legal, Finance, and more. You'll be charged with finding unique candidates who bring an entrepreneurial spirit, a sense of scrappiness, and a diversity of thought to all that they do. You are driven, eager, and able to use your creative skills to develop lasting relationships with both candidates and hiring managers. You're also comfortable with numbers and can draw insights from analytics to make our hiring process smarter, friendlier and more efficient. Who you are A passionate recruiter who believes that candidate and hiring manager experience is paramount in the recruiting process. You are not looking to fill open positions just to check a box, but looking to hire individuals who embody Dialpad values. You build partnerships with your hiring managers, teammates, and candidates that are anchored in trust and communication. You create lasting relationships as a recruiter and ambassador of Dialpad. You understand urgency and manage expectations appropriately with your hiring teams and candidates. Above all, you are thrilled at the opportunity to build strong teams at Dialpad and bring top talent into the organization. Responsibilities
3-Months Accomplishments
6-Months+ Accomplishments
Desired Skills
Tools and Platforms: G-Suite, Greenhouse, Linkedin, Gem, HackerRank Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5226681002 |
| View More Show Me The Details |
| Jun 14, 2021 |
| Software Engineer, Uberconference - Bangalore |
| Dialpad - Bangalore |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition.Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution.With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining communication capabilities and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human.
What you will achieve
In your first 30 days:
In your first 60 days:
By 90 days:
Who you are You love to develop easy-to-use, scalable, robust, high volume interactive client/server applications. You are passionate to work in a team which owns the full product development, operates with autonomy, makes quicker decisions with faster delivery cycles. You aspire to gain expertise in the full-stack development lifecycle. On the front-end side, you don’t rest with just plain javascript but are ready to play with the latest single page app frameworks like Vue.JS and other advanced JavaScript libraries. You also don’t shy away to crank out excellent HTML, and CSS. On the back-end side, you are excited to work with Python and go deeper in Google App Engine, Cloud Datastore (NoSQL database), Memcache (distributed cache), Analysis with BigQuery and finally debug with StackDriver. You explore the latest trends in WebRTC and VideoConferencing areas to bring in differentiating capabilities to the product. You love the fact that product engineering is never about doing things in silo. You thrive in a team with different skill-sets like designers, product managers, and your peer engineers. You would love to hear about our policy: with fewer organized meetings, engineers have more time to code. You also love to work in a fast paced environment where you would launch new code weekly with our fast release cycles. You always believe in Improving performance to handle rapid increase in user base and use-cases. You are high on delivery of quality code by writing backend and frontend unit tests. You know how important it is to monitor and service the product and would love to work in Datadog. As you gain expertise and trust, you know you have to make an impact beyond delivering features. You would love to be part of on-call responsibilities, Production deployments, new ideation, etc...
Benefits
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5309756002 |
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| Jun 14, 2021 |
| Senior Accountant - Chicago |
| Telnyx - Chicago |
Telnyx LLC seeks Senior Accountant in Chicago, IL. Duties: Assisting in the monthly global financial close process. Facilitating the work of our outsourced bookkeeping team and continually making process changes in order to get them working more efficiently and effectively Balance sheet reconciliations, including making journal entries and troubleshooting variances as needed. Accounts payable, including vendor reconciliations and initiating payments to vendors. Accounts receivable, including recording invoices and customer payments. Assist with year-end activities such as tax returns and audits for all entities. Other ad hoc projects as assigned. Telecommuting Permitted. Requires a Bachelor's Degree in Accounting, plus CPA license and 2 years of experience in accounting or finance field. Requires 2 years of experience in financial statements preparation; financial projections; quarterly and yearly financial reporting; monthly budget preparation; monthly sales analysis; tax return preparation; and monthly close of company financials. Must also have authority to work permanently in the U.S. Applicants who are interested in this position may apply at jobpostingtoday.com, reference number 56443. Source: https://boards.greenhouse.io/telnyx54/jobs/4562986003 |
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| Jun 14, 2021 |
| BI Developer - Raanana |
| Centrical - Raanana |
What we’re looking for:
Significant Advantage
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/bi-developer/ |
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| Jun 14, 2021 |
| Software Engineer, Production Support - |
| Dialpad - |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services: Talk, Contact Center, Sales Dialer, Video Conferencing, and Voice Intelligence. Every day, millions of people across the world use our technology for communicating effectively and efficiently. Product Engineering teams focus on areas such as billing, growth, search amp; analytics, core platform, frontend amp; backend infrastructure, developer and partner ecosystem amp; integrations and more. As a Production Support Engineer, you'll partner with our product and engineering teams to resolve bugs, prioritize customer requests, and document APIs and functionalities. We are looking for exceptional support engineers who have the demonstrable ability to debug complicated issues and have the drive to learn and grow technically, solve challenging problems, and exceed customer expectations. You’ll be part of a growing team and responsible for working in shifts to provide 24x7 Production Support across multiple applications. This is a full-time remote position but we require you to work in the US EST time zone at least for your first 6 months. What you will achieve In your first 30 days:
In your first 6 months:
By 1 year:
Who you are You consistently thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. You’ve prior experience working in shifts to provide 24X7 production support across multiple applications. You’re an expert in developing amp; improving internal support tools and processes that aid in providing a better developer experience, proactively identifying potential issues, and resolving customer issues faster.
Our tech stack: Python, Django, Vue.js, Google Cloud Platform, Lucene/ElasticSearch Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive. Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5166667002 |
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| Jun 11, 2021 |
| Director of Demand Generation - Chicago |
| Telnyx - Chicago |
About Telnyx At Telnyx, we’re working to globally democratize access to real-time communications over the internet. We’re building a future where voice, messaging and wireless services can act as building blocks to facilitate high-fidelity, secure and modern modes of communication. Joining our team Telnyx is looking for a Director of Demand Generation to scale the performance of our digital marketing channels and optimize our website conversion rates. Reporting directly to the VP of Marketing, this individual will be an integral part of our next phase of growth; responsible for providing direction and establishing the best practices that will shape our GTM strategy as we continue to scale as an organization. They must have solid communication skills to work effectively with the marketing, sales and product teams. Those that are self-motivated and thrive working with a team in a fast-paced environment are best suited for this role. In this role, you will
Skills we’re looking for
What It Is Like To Work At Telnyx Telnyx is a complex machine with a simple purpose: connect people. We are an intelligent telephony engine, the beating heart of the Telnyx service that routes data along the pathways of our global, private network. We are drop-in APIs for hooking applications into our products, and an administrator portal that puts unprecedented control of configuring and orchestrating the Telnyx service into our customers’ hands. We’re also an organization of industry experts and engineers focused on solving problems and building solutions. We’re a concierge customer success team and a 24/7 support team. We’re a communications partner, focused on agile and endless innovation, not a telecom slogged in antiquated processes and anti-competitive regulation. We keep the conversation going: the always-on, omni-channel, enriched conversation that the modern world demands. Communications are coming untethered from devices, and more and more, they’re migrating into our everyday platforms: our social media, our work applications and our collaboration tools. But, that move started before there was infrastructure to support it—the modern internet will never offer the speed and consistency that real-time communications require. So, we built a network that does and a cloud platform tuned for real-time communications at every layer. Telnyx is the connective matrix, a worldwide nervous system, a high-speed rail tunneling through the information superhighway. We’re the foundation for calls, texts and messaging today, for the internet of things, augmented reality and “communitainment” tomorrow, and for whatever enterprising imaginations can dream up after that. We’re Telnyx. We’re the future of communications. At Telnyx, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Telnyx, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. Source: https://boards.greenhouse.io/telnyx54/jobs/4544872003 |
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| Jun 11, 2021 |
| Corporate Recruiter (12 Months Contract) - |
| Dialpad - |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team We believe that our People team is an invaluable resource to the overall health of our organization. You will join a passionate group that cares deeply about our employees—working hard to help guide our unique culture and create a truly enjoyable place to work. About the Role We are looking for a passionate, driven Corporate Recruiter (12 Months Contract) to join Dialpad. As a savvy recruiter who is accustomed to filling high volume and business impactful roles. You will be charged with finding unique candidates using creative sourcing strategies, developing and fostering strong partnerships with hiring managers, and empowering our organization to hire the best talent. As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team We believe that our People team is an invaluable resource to the overall health of our organization. You will join a passionate group that cares deeply about our employees—working hard to help guide our unique culture and create a truly enjoyable place to work. About The Role As a contract Recruiter, you’ll help build our organization by managing and supporting full-cycle recruiting for all non-engineering departments including, but not limited to, Sales, Marketing, Business Operations, Legal, Finance, and more. You'll be charged with finding unique candidates who bring an entrepreneurial spirit, a sense of scrappiness, and a diversity of thought to all that they do. You are driven, eager, and able to use your creative skills to develop lasting relationships with both candidates and hiring managers. You're also comfortable with numbers and can draw insights from analytics to make our hiring process smarter, friendlier and more efficient. Who you are A passionate recruiter who believes that candidate and hiring manager experience is paramount in the recruiting process. You are not looking to fill open positions just to check a box, but looking to hire individuals who embody Dialpad values. You build partnerships with your hiring managers, teammates, and candidates that are anchored in trust and communication. You create lasting relationships as a recruiter and ambassador of Dialpad. You understand urgency and manage expectations appropriately with your hiring teams and candidates. Above all, you are thrilled at the opportunity to build strong teams at Dialpad and bring top talent into the organization. Responsibilities
3-Months Accomplishments
6-Months+ Accomplishments
Desired Skills
Tools and Platforms: G-Suite, Greenhouse, Linkedin, Gem, HackerRank Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5172801002 |
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| Jun 10, 2021 |
| Mid-Market Customer Success Manager - |
| Dialpad - |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Instrumental in the success and retention of Dialpad customers, our Customer Success team is the backbone of our company. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!). What you will achieve In your first 30 days, you’ll:
In your first 60 days, you’ll:
By 90 days, you’ll:
Who you are First and foremost, you love working with customers and helping them realize value by achieving (or exceeding!) their goals. With several years of CS experience under your belt, you’re known as an excellent communicator, confident meeting facilitator, and cross-functional collaborator. Picking up new technology skills excites you, and even though you might not know much about cloud telephony right now, the idea of learning the ins and outs of Dialpad gets you pumped. You’re passionate about CS and dedicated to delivering positive customer and company outcomes. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5293128002 |
| View More Show Me The Details |
| Jun 10, 2021 |
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