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Showing 1891 to 1920 of 2361 Postings
| Senior Revenue Operations Analyst - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Revenue Operations represents the alignment between various business teams including, but not limited to, Marketing, Sales and Customer Success. We focus on tools and processes to grow revenue while prioritizing efficiency and accountability among teams. What you will achieve The Senior Revenue Operations Analyst will work closely with the Revenue Operations Manager to drive better decision-making and efficiency. This includes owning the technology process and workflow, developing and deriving insights from KPIs, forecasting, and assisting in rolling out and testing new initiatives and playbooks across the pre-sales and post-sales organizations. This includes pipeline management and scaling the demand generation process to increase lead volume and conversion rates. In your first 30 days:
In your first 60 days:
By 90 days:
Who you are:
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5236543002 |
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| Sep 1, 2021 |
| Director, Data Analytics - Vancouver |
| Dialpad - Vancouver |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Our Data team gathers insights from oodles of data using their innate curiosity and technical prowess—informing future products and helping our customers. You’ll work with a variety of teams across the company to provide counsel and recommendations on how to best drive forward global initiatives. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are You are a highly analytical, focused, and accountable individual who has a track record of overcoming major obstacles in analytics. You can create strong foundations for analytics across an enterprise, applying your knowledge and experience in data governance, building and configuring tech stacks, and a wide range of analytics. You take a high level of ownership for the work expected of your team and you stand behind the quality of the analytics your team produces. You place a high value on accuracy and business continuity, prioritizing the most business-critical work over all else when the need arises. You are comfortable with being accountable for the accuracy of business performance metrics, even as the business constantly changes, and supporting a financial close process for monthly and quarterly reporting. You also possess a high level of business acumen and have experience working with executive stakeholders in finance, marketing, sales, and a variety of other functions. This helps you to gather requirements from your stakeholders and prioritize the analytics work that will have the greatest positive impact for your partners. Your Skills amp; Qualifications
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5153999002 |
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| Sep 1, 2021 |
| Portuguese Speaker Technical Account Manager, New York USA - |
| Centrical - |
Centrical’s Employee-Centric Success Platform helps companies maximize their employees’ performance and, through it, their business success. Its AI tools leverage data from a variety of sources to guide employees and managers with clear goals and training, as well as motivate them to excel. Centrical’s platform seamlessly integrates with all major enterprise systems. It holds strategic partnerships with SAP, Amazon, and Verint and is currently deployed by some of the world’s leading organizations such as Microsoft, Novartis, Paypal, Verizon, and Coca-Cola. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth. It was ranked #1 for Overall Culture by Comparably and recognized for its great compensation, benefits, and perks. We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture, making for a great place to work. About Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
Requirements:
You’ll succeed in this role if:
Hesitant to apply? Even if you’re not 100% sure you have every single skill or experience listed, but believe this role is right for you, we want to hear from you! Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/portuguese-speaker-technical-account-manager-ny/ |
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| Aug 31, 2021 |
| Portuguese Speaking Customer Education Manager, New York USA - |
| Centrical - |
Centrical’s Employee-Centric Success Platform helps companies maximize their employees’ performance and, through it, their business success. Its AI tools leverage data from a variety of sources to guide employees and managers with clear goals and training, as well as motivate them to excel. Centrical’s platform seamlessly integrates with all major enterprise systems. It holds strategic partnerships with SAP, Amazon, and Verint and is currently deployed by some of the world’s leading organizations such as Microsoft, Novartis, Paypal, Verizon, and Coca-Cola. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth. It was ranked #1 for Overall Culture by Comparably and recognized for its great compensation, benefits, and perks. We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture, making for a great place to work. Centrical is looking for an ambitious Customer Education and Knowledge Manager to join our Customer Success team. You will implement and execute scaled training programs that drive product usage and value for Centrical’s customers. You will execute our customer education systems and develop content, both written and visual. You will also contribute to the high-level strategy of customer education. An ideal candidate will demonstrate a proven ability to build and grow scalable training programs, tools, and processes to drive customers growth and productivity with an effective knowledge base, training materials, enablement programs, and community management. It is equally important for us to find the right person to fit into our company and culture, which is all about striving to learn and improve. It is imperative that you are open to new ideas at all levels and have the confidence to try new things. We want someone who is creative and who can adapt quickly in our fast-moving organization. But most importantly, you must share our passion to provide a well-designed education experience that our customers value and that helps them achieve success. Responsibilities:
Requirements:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Centrical does not accept unsolicited headhunter and agency resumes. Centrical will not pay fees to any third-party agency or company that does not have a signed agreement with Centrical. Source: https://centrical.com/job/portuguese-speaking-customer-education-manager-usa-remote/ |
| View More Show Me The Details |
| Aug 31, 2021 |
| Senior Customer Success Manager, New York USA - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized micro-learning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities:
Requirements:
You’ll succeed in this role if:
Hesitant to apply? Even if you’re not 100% sure you have every single skill or experience listed, but believe this role is right for you, we want to hear from you! Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/seniorcustomersuccess/ |
| View More Show Me The Details |
| Aug 31, 2021 |
| Spanish Speaker Technical Account Manager, New York USA - |
| Centrical - |
Centrical’s Employee-Centric Success Platform helps companies maximize their employees’ performance and, through it, their business success. Its AI tools leverage data from a variety of sources to guide employees and managers with clear goals and training, as well as motivate them to excel. Centrical’s platform seamlessly integrates with all major enterprise systems. It holds strategic partnerships with SAP, Amazon, and Verint and is currently deployed by some of the world’s leading organizations such as Microsoft, Novartis, Paypal, Verizon, and Coca-Cola. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth. It was ranked #1 for Overall Culture by Comparably and recognized for its great compensation, benefits, and perks. We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture, making for a great place to work. About Customer Success At Centrical, there is nothing more important than the success of our customers. In the Customer Success team, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. Responsibilities
Requirements;
You’ll succeed in this role if:
Hesitant to apply? Even if you’re not 100% sure you have every single skill or experience listed, but believe this role is right for you, we want to hear from you! Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/spanish-speaker-technical-account-manager-ny/ |
| View More Show Me The Details |
| Aug 31, 2021 |
| Spanish Speaking Customer Education Manager, New York USA - |
| Centrical - |
Centrical’s Employee-Centric Success Platform helps companies maximize their employees’ performance and, through it, their business success. Its AI tools leverage data from a variety of sources to guide employees and managers with clear goals and training, as well as motivate them to excel. Centrical’s platform seamlessly integrates with all major enterprise systems. It holds strategic partnerships with SAP, Amazon, and Verint and is currently deployed by some of the world’s leading organizations such as Microsoft, Novartis, Paypal, Verizon, and Coca-Cola. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth. It was ranked #1 for Overall Culture by Comparably and recognized for its great compensation, benefits, and perks. We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture, making for a great place to work. Centrical is looking for an ambitious Customer Education and Knowledge Manager to join our Customer Success team. You will implement and execute scaled training programs that drive product usage and value for Centrical’s customers. You will execute our customer education systems and develop content, both written and visual. You will also contribute to the high-level strategy of customer education. An ideal candidate will demonstrate a proven ability to build and grow scalable training programs, tools, and processes to drive customers growth and productivity with an effective knowledge base, training materials, enablement programs, and community management. It is equally important for us to find the right person to fit into our company and culture, which is all about striving to learn and improve. It is imperative that you are open to new ideas at all levels and have the confidence to try new things. We want someone who is creative and who can adapt quickly in our fast-moving organization. But most importantly, you must share our passion to provide a well-designed education experience that our customers value and that helps them achieve success. Responsibilities:
Requirements:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Centrical does not accept unsolicited headhunter and agency resumes. Centrical will not pay fees to any third-party agency or company that does not have a signed agreement with Centrical. Source: https://centrical.com/job/customer-training-and-education-manager/ |
| View More Show Me The Details |
| Aug 31, 2021 |
| Quality Assurance Manager - |
| Dialpad - |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition.
Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work.
Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution.
With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The Team Great products are identified by their superior quality and for this reason, great organizations have a very engaged QA team. Our Customers rely on us for their most critical communications; their sales calls, their support lines, their all-hands team meetings. They trust us to be worldwide, responsive, scalable and always available. And our QA team plays a very key role in maintaining that trust while we ship big and often. This is a great opportunity to lead a dynamic team of QA Engineers and contribute to establishing a Test Center of Excellence at Dialpad, whose goal is to provide QA know-how and Test frameworks for the organization, and manage test environments, test data, and test environment virtualization. What you will achieve
In your first 30 days:
In your first 60 days:
By 90 days:
Who you are
As the Test Automation manager, you will be responsible to lead, mentor and expand the Dialpad QA Automation team in Bangalore. You will also be responsible for shaping up the Automated test capability and technical execution of the QA roadmap of your team , working on high impact technical problems. You will also help improve the QA processes, develop and enforce best practices to enable the team to build scalable, robust amp; reliable Test Framework solutions You will need to work closely with the Director of Quality to prioritize test automation solutions for both product engineering and feature roadmap of the company. You are expected to be confident in your ability to share your knowledge with others and are very comfortable working across geographies. Our ideal candidate would have between 14 to 16 years of qualitative work experience and would be expected to have hands-on expertise with building Automated Testing Solutions and Tooling for SaaS based products and services. Prior experience with VoIP, Video, OTT and Telecommunication Systems is a plus .
Benefits
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.
Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!
Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy.
Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.
Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5175525002 |
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| Aug 31, 2021 |
| Cyber Security Engineer - Nottingham |
| Littlefish - Nottingham |
Come and join the Littlefish team!… Here at Littlefish, we look for people who can make a real difference. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role… Littlefish is seeking a Cyber Security Engineer to join our team in either Nottingham or Sheffield. Working within the Cyber Services Division this is role is dual focused. Firstly a responsibility for the tooling within the Security Operations Centre (SOC), primarily the technical ownership, the implementation and ongoing maintenance of the SIEM platform; and secondly the delivery of Cyber Security engineering services and thought leadership for customers, through either a recurring advice and guidance capacity or the delivery of Cyber-led project engagements in either a standalone capacity or as part of a wider Professional Services-led engagement. More generally, the role would contribute to the definition of the future security tooling roadmap with the Cyber Services division as a whole and stay abreast of security controls and security-related technologies to become a thought leader in this space, providing advice and guidance for the wider-business and delivery teams. What you’ll be getting up to on a day-to-day basis… Working closely with the Security Operations Centre (SOC) and the SIEM platform to support the delivery of world-class SOC services. Undertaking the implementation of the SOC service into customer environments through the deployment of agents and tuning of data feeds. Maintaining the SIEM platform on behalf of the SOC. Working with customers on a regular basis to deliver technical advice and guidance, and as required undertaking chargeable project engagements on a stand-alone basis or contributing to wider professional services-led engagements. Working with the Cyber leadership team to contribute to the definition of the future security tooling roadmap. Staying abreast of security controls and security-related technologies to become a thought leader in this space and provide advice and guidance for the wider-business and delivery teams. Do we tick your boxes?… Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! What can we offer you?… We can offer you; one of a kind training and development programmes, bonus schemes, casual dress policy and breakout facilities with table tennis and gaming, complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and much, much more. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Source: https://www.littlefish.co.uk/jobs/cyber-security-engineer/ |
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| Aug 31, 2021 |
| Development Specialist - Nottingham |
| Littlefish - Nottingham |
Come and join the Littlefish team!… Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role… Littlefish is looking for a Developer Specialist to join our team! We are open to all different levels of experience so please apply if you are looking for a step up in your career or a new challenge! Working as part of the Service Improvement team, the Developer Specialist will be responsible for designing and implementing integration, automation and development solutions , undertaking projects both internally and externally for customers. This Developer Specialist role is brand new to the team so you could part of an exciting and growing team! This role will require the successful candidate to travel to Nottingham a few times a week. What you’ll be getting up to on a day-to-day basis… As the Developer, you will be responsible for solution design, implementation and documentation of automation and integrations activities, post implementation and BAU support. Along with the above, you will also stay up to date with technology advances within the Littlefish technology portfolio and more widely in the market, promote / enable re-use of integrations and automations that are built and work with third parties to integrate systems through REST/SOAP APIs. To be successful in this role, we are ideally looking for someone who has a background in, PHP, HTML, C#, VB.NET and Python programming languages. Webservices knowledge REST/SOAP API programming will also be advantageous along with automation technologies. Do we tick your boxes?… Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! What can we offer you?… We can offer you; one of a kind training and development programmes, bonus schemes, casual dress policy and breakout facilities with table tennis and gaming, complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and much, much more. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Source: https://www.littlefish.co.uk/jobs/development-specialist/ |
| View More Show Me The Details |
| Aug 31, 2021 |
| Head of Marketing - Nottingham |
| Littlefish - Nottingham |
Come and join the Littlefish team!… Here at Littlefish, we look for people who can make a real difference. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role… Littlefish are growing once again, and we are on the search for someone to join us in a newly created role- Head of Marketing! The Head of Marketing is responsible for managing the promotion and positioning of Littlefish as well as creating opportunities for our New Business Sales team. As the Head of Marketing, your focus will be on creating the best brand proposition to attract new customers for Littlefish and to raise brand awareness through the creation of creative marketing campaigns to keep a steady flow of Marketing Qualified Leads for the Business Development Team. Fundamentally, the role is all about creating new and improved Littlefish content to boost our market branding and to portray us in the best possible way to prospective customers. Manage our marketing investment and efforts to drive a steady flow of appropriate MQLs that enables our double-digit annual growth. What you’ll be getting up to on a day-to-day basis… Work closely with the Sales & Marketing Director to develop a marketing strategy that achieves our collective business objectives Drive the creation and delivery of marketing activity and strategy across a range of channels including video, social media, whitepapers, podcasts, events, SEO, email, and online advertising, providing analysis, insight and reporting to optimise marketing budget and plan Create, execute, analyse, and report on marketing and lead generation campaigns that support the Sales & Marketing team, and wider business teams, meeting and exceeding lead generation targets to drive a strong sales pipeline and contribute towards achieving sales targets Management of and accountability for the marketing budget, ensuring all activity is delivered on time and on budget, tracking spend, and producing budget forecasts for the Sales & Marketing Director and CFO Support the Recruitment team through effective employer branding activity and content, and delivering effective ongoing employer brand and recruitment marketing activity Do we tick your boxes?… Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! What can we offer you?… We can offer you; one of a kind training and development programmes, bonus schemes, casual dress policy and breakout facilities with table tennis and gaming, complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and much, much more. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Source: https://www.littlefish.co.uk/jobs/head-of-marketing/ |
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| Aug 31, 2021 |
| ITSM Specialist - Nottingham |
| Littlefish - Nottingham |
Come and join the Littlefish team!… Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role… Littlefish are seeking a ITSM (IT Service Management) Specialist to join our team in Nottingham. Working as part of the Service Management Tooling and Development team, you will be responsible for the system administration of Ivanti Service Manager, including business as usual (BAU) tasks and projects for internal and external customers. What you’ll be getting up to on a day-to-day basis… Solution design and implementation of new features within the tool, working closely with both internal and external customers. Support existing processes within the tool; resolving issues or amending processes for enhancements. Be responsible for trouble shooting and resolving issues within the system. Assist in keeping the platform up to date by participating in upgrade projects. Do we tick your boxes?… Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! What can we offer you?… We can offer you; one of a kind training and development programmes, bonus schemes, casual dress policy and breakout facilities with table tennis and gaming, complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and much, much more. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Source: https://www.littlefish.co.uk/jobs/itsm-specialist/ |
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| Aug 31, 2021 |
| Enterprise Customer Success Manager - Austin |
| Dialpad - Austin |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Instrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you will achieve
In your first 30 days:
In your first 60 days:
By 90 days:
Who you are First and foremost, you love working with customers and helping them realize value by achieving (or exceeding!) their goals. You know how to communicate clearly, use data to your advantage, and organize your time like a boss. Picking up new technology skills excites you, and even though you might not know much about cloud telephony right now, the idea of learning the ins and outs of Dialpad gets you pumped. You are a seasoned vet when it comes to Customer Success, and you geek out on exchanging best practices and tips with your team. Skills you will bring
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/5479781002 |
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| Aug 30, 2021 |
| Senior Revenue Operations Analyst - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Revenue Operations represents the alignment between various business teams including, but not limited to, Marketing, Sales and Customer Success. We focus on tools and processes to grow revenue while prioritizing efficiency and accountability among teams. What you will achieve The Senior Revenue Operations Analyst will work closely with the Revenue Operations Manager to drive better decision-making and efficiency. This includes owning the technology process and workflow, developing and deriving insights from KPIs, forecasting, and assisting in rolling out and testing new initiatives and playbooks across the pre-sales and post-sales organizations. This includes pipeline management and scaling the demand generation process to increase lead volume and conversion rates. In your first 30 days:
In your first 60 days:
By 90 days:
Who you are:
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5490844002 |
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| Aug 27, 2021 |
| Billing Associate (Telephone Expense Account Manager) $1000 SIGN ON BONUS! - |
| Velocity - |
Velocity is currently seeking a Telephone Expense Associate to work with our customers telephone carriers. The position primary job function is to work in general clerical accounting, utilizing Microsoft Office, and proprietary software for all activities. This position also provides assistance to the accounting department by performing various accounting related tasks. This role helps provide an audit of customers carriers, service details and fees to identify opportunities to save money. This position can temporarily work remote through December 2021. Hours are Monday-Friday 9am-5pm. $1,000* sign-on bonus, when you start your Day 1 prior to 10/1/2021 * must be employed at each payout
Principal Duties and Responsibilities:
This job is a good fit for you if:
Qualifications, Experience and Education:
Source: https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d066c7d86d0166cb232b2825ff&id=8a78839e7b377832017b5537595637fc&source=&lang=en |
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| Aug 27, 2021 |
| Dispatch Coordinator $1000 SIGN ON BONUS - |
| Velocity - |
Velocity is looking for reliable first and second shift Dispatch Coordinators to act as a communication point for our Velocity Field Technicians and customers . This role is Full-time, with 2 week training onsite at our Holland Headquarters, then can be worked temporarily remote until January 2022. Dispatch Coordinators receive requests, transmit messages and schedule technicians from the Velocity database to customer sites. This position involves verifying arrivals, negotiating pricing with technicians and following up on scheduled appointments. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in challenging situations. Ideal candidates also will be able to multi-task as well as take the appropriate action with little supervision. Source: https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d066c7d86d0166cb232b2825ff&id=8a78859e789e32c30178dad9417a0342&source=&lang=en |
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| Aug 27, 2021 |
| Channel Development Representative - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team You will contribute to our global channel sales team by acquiring new partners, uncovering partnership opportunities, and getting the channel talking about Dialpad! The global channel Sales team is made up of Channel Development Reps, Partner Account Managers, and Regional Channel Managers,—all teeming with unbridled passion and grit. Our reps help partners solve complex, communications problems felt by everyone around the world. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are You are a hunter by nature and thrive in a fast-paced work environment. You have exceptional organization, time management skills and are methodical in your decision-making. Lead sources and prospecting strategies can change rapidly so you must be relentless with documentation and have a keen eye for details. You enjoy working with small business owners and can align yourself to their business initiatives in a short amount of time. You support and encourage a diverse work environment. These are exciting times for Dialpad and results matter, if you are highly motivated and love to win, this is a great opportunity for you to launch a successful career in sales! Skills you will bring:
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5287289002 |
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| Aug 26, 2021 |
| Product Analyst - |
| Dialpad - |
*ONLY RESUMES IN THE ENGLISH LANGUAGE WILL BE CONSIDERED* As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Our Data team gathers insights from oodles of data using their innate curiosity and technical prowess—informing future products and helping our customers. You’ll work with a variety of teams across the company to provide counsel and recommendations on how to best drive forward global initiatives. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Wellness We offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/5143238002 |
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| Aug 26, 2021 |
| Technical Sourcer - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. About The Role As a Technical Sourcer, for our technical and engineering teams, you’ll be charged with finding unique candidates who bring an entrepreneurial spirit, a sense of scrappiness and a diversity of thought to all that they do. You’ll support the team in recruiting processes by partnering closely with Hiring Managers, Recruiters and executives to build a diverse and balanced pipeline of candidates that represent a variety of backgrounds, identities, cultures, experiences and skills. You’ll be tasked with coming up with creative approaches to fuel the recruiting pipeline and support multiple stakeholders to make timely, quality hires as a trusted partner with an informed perspective on the market. You’ll help our efforts to create an inclusive and innovative work culture by attracting, delivering, and retaining the best of the best talent for Dialpad. Our Talent Sourcer holds the keys to our success - you will be an essential and integral team member to the team’s ability to meet and exceed our hiring metrics and expectations. You'll use data and creativity to develop targeted recruiting strategies and partner with recruiters and business We’re looking for someone who is scrappy, resilient, and is energized by delivering results! The ideal candidate should be able to thrive in a fast-paced, entrepreneurial amp; changing environment, and will be skilled at discovering hard-to-hire, diverse talent. Responsibilities
3-Months Accomplishments
6-month accomplishments
Desired Skills
Tools and Platforms: Greenhouse ATS , Linkedin, Hired, Gem, G-Suite **This role is full remote for anywhere in Philippines and Argentina Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5488195002 |
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| Aug 26, 2021 |
| Global Support & Escalation Manager - Raanana |
| Centrical - Raanana |
About The Position The Global Support & Escalation Manager at Centrical is a critical member within the CS organization. You will work cross-functionally with R&D, Customer Success, Sales and Support, as well as with external customers to coordinate and drive the resolution of critical technical issues. In addition, you will providing timely and accurate updates and important details on the status of the customer relationship with senior management. The Global Support & Escalation Manager serves will allocate relevant resources, ensure priorities are set and provide constant updates after each escalation to ensure future prevention. You will use your strong people management and communication skills to motivate teams, prioritize workloads, and drive execution. Your ability to interact effectively with both internal technical resources and customers will be a critical component to the success of this role. Responsibilities:
Requirements:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/global-support-escalation-manager/ |
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| Aug 26, 2021 |
| Help Center Content Manager - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team As a member of the Customer Support team, you have a knack for problem-solving in a fast-paced environment—always ready to dig in, troubleshoot, and solve any technical matter that our customers may face. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Tools we are using: ZenDesk - Guide, Google Analytics, Youtube Who you are You’re a great writer. In your spare time, you might love reading / writing fiction, non-fiction, graphic novels, anything that’s well written, really. Writing is a skill that you’re proud of, and not only that, you’re also tech-minded! Specifically, you should be tech-savvy enough to both understand how UCaaS/CCaaS software works, AND also be able to explain it in easy-to-understand terms to customers who need a little extra help. You have a natural aversion to jargon, and you can pick it out quickly when you see it. You’re also not afraid of numbers. We don’t need you to be a complete math whiz, but you should be analytically minded and competitive (even if it’s with yourself!)—you’re always looking for ways to show that your content is hooking the right people and keeping them engaged and in love with the Dialpad brand! That’s your superpower with words. *PLEASE NOTE* Please submit a writing sample (blog, article, content release, technical write-ups, etc) with your application. This role requires working hours: 9 AM-5 PM EST Source: https://boards.greenhouse.io/dialpad/jobs/5487722002 |
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| Aug 25, 2021 |
| Senior Product Designer - Analytics - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. About The Role Dialpad is seeking a Senior Product Designer who is passionate about helping to make communication better. Working with a strong team of Designers, Product Managers, and Engineers, this Designer will help us as we make Dialpad a best-in-class business communication tool. A successful candidate will have an established background creating beautiful and intuitive customer-facing experiences. They utilize research to investigate problems and possible solutions. They design appropriate solutions, clearly articulating those decisions with their teams, and lead product discussions with their product manager and engineering counterparts. They possess strong communication skills—both synchronous and asynchronous. They are able to operate independently and proactively. **All candidates must have a portfolio attached or URL provided to be considered.** Role Responsibilities
About You
Who will the Product Designer work with?Design Manager: The Design Manager helps the Product Designer through suggesting possible next steps from feedback, providing guidance on growth opportunities, championing their work with team members, and assisting them in their efforts to grow in their skills and abilities. Product Design: The Product Designer works with all Product Design team members through providing constructive feedback, considering the big picture in their work, identifying when and where to ask and provide help to team members, adhering to and extending current design patterns, and assisting research efforts. Product Management: The Product Designer works with Product Managers to help provide potential project solutions in the form of user workflows, artwork, prototypes, and conducting user research, as well as design and implement solutions that the team agrees to work on. Engineering: The Product Designer works closely with Engineers to ensure all projects are visually and experientially implemented correctly, as well as track feature usage and share data findings with the team.
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5018401002 |
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| Aug 25, 2021 |
| Senior Product Designer - Growth - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. About The Role Dialpad is seeking a Senior Product Designer who is passionate about helping to make communication better. Working with a strong team of Designers, Product Managers, and Engineers, this Designer will help us as we make Dialpad a best-in-class business communication tool. A successful candidate will have an established background creating beautiful and intuitive customer-facing experiences. They utilize research to investigate problems and possible solutions. They design appropriate solutions, clearly articulating those decisions with their teams, and lead product discussions with their product manager and engineering counterparts. They possess strong communication skills—both synchronous and asynchronous. They are able to operate independently and proactively. **All applications must have a portfolio attached or URL provided to be considered.** Role Responsibilities
About You
Who will the Product Designer work with?Design Manager: The Design Manager helps the Product Designer through suggesting possible next steps from feedback, providing guidance on growth opportunities, championing their work with team members, and assisting them in their efforts to grow in their skills and abilities. Product Design: The Product Designer works with all Product Design team members through providing constructive feedback, considering the big picture in their work, identifying when and where to ask and provide help to team members, adhering to and extending current design patterns, and assisting research efforts. Product Management: The Product Designer works with Product Managers to help provide potential project solutions in the form of user workflows, artwork, prototypes, and conducting user research, as well as design and implement solutions that the team agrees to work on. Engineering: The Product Designer works closely with Engineers to ensure all projects are visually and experientially implemented correctly, as well as track feature usage and share data findings with the team. Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/4999606002 |
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| Aug 25, 2021 |
| Senior Revenue Operations Analyst - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Revenue Operations represents the alignment between various business teams including, but not limited to, Marketing, Sales and Customer Success. We focus on tools and processes to grow revenue while prioritizing efficiency and accountability among teams. What you will achieve The Senior Revenue Operations Analyst will work closely with the Revenue Operations Manager to drive better decision-making and efficiency. This includes owning the technology process and workflow, developing and deriving insights from KPIs, forecasting, and assisting in rolling out and testing new initiatives and playbooks across the pre-sales and post-sales organizations. This includes pipeline management and scaling the demand generation process to increase lead volume and conversion rates. In your first 30 days:
In your first 60 days:
By 90 days:
Who you are:
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5187293002 |
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| Aug 25, 2021 |
| Software Engineer, Production Support - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services: Talk, Contact Center, Sales Dialer, Video Conferencing, and Voice Intelligence. Every day, millions of people across the world use our technology for communicating effectively and efficiently. Product Engineering teams focus on areas such as billing, growth, search amp; analytics, core platform, frontend amp; backend infrastructure, developer and partner ecosystem amp; integrations and more. As a Production Support Engineer, you'll partner with our product and engineering teams to resolve bugs, prioritize customer requests, and document APIs and functionalities across multiple applications. We are looking for exceptional support engineers who have the demonstrable ability to debug complicated issues and have the drive to learn and grow technically, solve challenging problems, and exceed customer expectations. What you will achieve In your first 30 days:
In your first 6 months:
By 1 year:
Who you are You consistently thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. You’ve prior experience working in shifts to provide 24X7 production support across multiple applications. You’re an expert in developing amp; improving internal support tools and processes that aid in providing a better developer experience, proactively identifying potential issues, and resolving customer issues faster.
Our tech stack: Python, Django, Vue.js, Google Cloud Platform, Lucene/ElasticSearch Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5251109002 |
| View More Show Me The Details |
| Aug 25, 2021 |
| Technical Sourcer - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. About The Role As a Technical Sourcer, for our technical and engineering teams, you’ll be charged with finding unique candidates who bring an entrepreneurial spirit, a sense of scrappiness and a diversity of thought to all that they do. You’ll support the team in recruiting processes by partnering closely with Hiring Managers, Recruiters and executives to build a diverse and balanced pipeline of candidates that represent a variety of backgrounds, identities, cultures, experiences and skills. You’ll be tasked with coming up with creative approaches to fuel the recruiting pipeline and support multiple stakeholders to make timely, quality hires as a trusted partner with an informed perspective on the market. You’ll help our efforts to create an inclusive and innovative work culture by attracting, delivering, and retaining the best of the best talent for Dialpad. Our Talent Sourcer holds the keys to our success - you will be an essential and integral team member to the team’s ability to meet and exceed our hiring metrics and expectations. You'll use data and creativity to develop targeted recruiting strategies and partner with recruiters and business We’re looking for someone who is scrappy, resilient, and is energized by delivering results! The ideal candidate should be able to thrive in a fast-paced, entrepreneurial amp; changing environment, and will be skilled at discovering hard-to-hire, diverse talent. Responsibilities
3-Months Accomplishments
6-month accomplishments
Desired Skills
Tools and Platforms: Greenhouse ATS , Linkedin, Hired, Gem, G-Suite **This role is full remote for anywhere in Philippines and Argentina Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/5488174002 |
| View More Show Me The Details |
| Aug 25, 2021 |
| Technical Sourcer - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. About The Role As a Technical Sourcer, for our technical and engineering teams, you’ll be charged with finding unique candidates who bring an entrepreneurial spirit, a sense of scrappiness and a diversity of thought to all that they do. You’ll support the team in recruiting processes by partnering closely with Hiring Managers, Recruiters and executives to build a diverse and balanced pipeline of candidates that represent a variety of backgrounds, identities, cultures, experiences and skills. You’ll be tasked with coming up with creative approaches to fuel the recruiting pipeline and support multiple stakeholders to make timely, quality hires as a trusted partner with an informed perspective on the market. You’ll help our efforts to create an inclusive and innovative work culture by attracting, delivering, and retaining the best of the best talent for Dialpad. Our Talent Sourcer holds the keys to our success - you will be an essential and integral team member to the team’s ability to meet and exceed our hiring metrics and expectations. You'll use data and creativity to develop targeted recruiting strategies and partner with recruiters and business We’re looking for someone who is scrappy, resilient, and is energized by delivering results! The ideal candidate should be able to thrive in a fast-paced, entrepreneurial amp; changing environment, and will be skilled at discovering hard-to-hire, diverse talent. Responsibilities
3-Months Accomplishments
6-month accomplishments
Desired Skills
Tools and Platforms: Greenhouse ATS , Linkedin, Hired, Gem, G-Suite **This role is full remote for anywhere in Philippines and Argentina Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/4959682002 |
| View More Show Me The Details |
| Aug 25, 2021 |
| Senior Quality Assurance Engineer - Bengaluru |
| Dialpad - Bengaluru |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The Team Great products are identified by their superior quality and for this reason, great organizations have a very engaged QA team. Our Customers rely on us for their most critical communications; their sales calls, their support lines, their all-hands team meetings. They trust us to be worldwide, responsive, scalable and always available. And our QA team plays a very key role in maintaining that trust while we ship big and often. This is a great opportunity to work closely with a dynamic team of QA Engineers and contribute to establishing a Test Center of Excellence at Dialpad, whose goal is to provide QA know-how and the Test frameworks for the organization, and manage test environments, test data, and test environment virtualization. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are You are someone who has a deep passion for technical testing with strong fundamentals in software design and experience in building scalable testing frameworks. You are excited to contribute to increasing release confidence with comprehensive testing and highly effective communication. You are confident in your ability to share your knowledge with others and are very comfortable working across geographies. Our ideal candidate would have hands-on expertise with Testing of SaaS based Products and Services, VoIP, Telecommunication Systems, and Communication technologies including WebRTC or SIP based services. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5479744002 |
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| Aug 25, 2021 |
| Salesforce Administrator - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex, communications problems felt by everyone around the world. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive rates. Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5487125002 |
| View More Show Me The Details |
| Aug 24, 2021 |
| Software Engineer, iOS - |
| Dialpad - |
As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.
Who we are At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The team The Mobile Engineering team is focused on building our native iOS and Android apps that enable teams to seamlessly work from anywhere. As a member of the Mobile Engineering team, you will build the products and features that will define the future of work and business communications. Our engineers are given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results.
What you will achieve In your first 30 days:
In your first 6 months:
By 1 year:
Who you are You are a Mobile Engineer who has worked on native mobile apps. You have a passion for building apps that have clean, maintainable, and scalable coding and architecture. You have a solid understanding of mobile software development principles and like to explore and research different architectures, frameworks, and libraries. You have worked cross functionally with teams across Product, Design, and Engineering with a focus on building stable, scalable apps.
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Wellness We offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/5173205002 |
| View More Show Me The Details |
| Aug 24, 2021 |
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