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Showing 2281 to 2310 of 2519 Postings
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| Service Request Manager - Nottingham |
| Littlefish - Nottingham |
Come and join the Littlefish team!… Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role… Due to internal promotion, Littlefish is looking for a Service Request Manager to join our growing team. The main purpose of the Service Request Manager’s role is to take overall responsibility for the management, resolution, and fulfilment of all service requests, across all organisations in scope of the process. This may include third party and client-side resolver groups. What you’ll be getting up to on a day-to-day basis… = To drive the efficiency and effectiveness of the request management processes = To produce and act upon management information, including SLA performance KPIs and reports to continually improve service quality = To monitor the effectiveness of request management and make recommendations for improvement, and to review and audit the process = To develop and maintain the request management process where owned by Littlefish or provide input to client-side process owners if applicable = To ensure that all IT teams follow the request management processes for every service request and to act as an escalation point for the client and in support to the Littlefish Service Delivery Manager = To stay appraised of industry best practice and where applicable introduce as part of continuous improvement Do we tick your boxes?… Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! What can we offer you?… We can offer you; one of a kind training and development programmes, bonus schemes, casual dress policy and breakout facilities with table tennis and gaming, complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and much, much more. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Source: https://www.littlefish.co.uk/jobs/service-request-manager/ |
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| May 26, 2021 |
| Manager, Customer Success - Waterloo |
| Dialpad - Waterloo |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Instrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are You have a few years of formal or informal experience in leading a customer facing team. You’re customer first and have a passion for driving a top notch customer experience. You’re a self motivated individual who puts people first and understands that a positive and productive team leads to great results. You’ve worked in Saas and comprehend how to effectively navigate ambiguity and think creatively to achieve meaningful results. You have a foundation of excellent communication, organization and data/insights management skills. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5291429002 |
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| May 26, 2021 |
| Billing Support Representative - |
| Dialpad - |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team As a member of the Billing Support team, you have a knack for problem-solving in a fast-paced environment—always ready to dig in, troubleshoot, and solve any technical billing matter that our customers may face. We have one goal: to provide “World-class Customer Support”. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are As a billing support agent you are resourceful in finding prompt solutions for our customers. You are responsible for:
You are someone who can work with people from many different backgrounds. You’re patient and able to de-escalate situations when necessary. You’re dependable and love technology! Lastly, you want to be part of innovating cloud communications and understand Dialpad’s mission of delivering high-quality calling, video, and chat from a signal application! You must be able to speak English fluently, have some experience in Finance or Accounting and able to demonstrate strong phone and verbal communication skills along with active listening. You should be able to manage inbound and outbound tickets and calls in a timely manner. Identify customers’ needs, clarify information, research issues and provide solutions and/or alternatives. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5130072002 |
| View More Show Me The Details |
| May 25, 2021 |
| Technical Support Representative (Tier 1) - |
| Velocity - |
Velocity is a fast-paced company with an open-door environment looking to add Tier One Customer Support Agents to join our team. We offer unique solutions to our clients addressing their specific needs today, while preparing them for tomorrow. Our collective expertise allows us to provide unsurpassed quality and reliability, notably when it comes to Customer Service. Our world class support center operates 24/7/365. Customer Service is our passion. We are looking for new team members that share in this sentiment and can support our continued growth and the delivery of high-quality products and services. If you are seeking a rewarding career with competitive pay and opportunities for growth, then look no further than Velocity. The ideal candidate will be an excellent communicator with the ability to remain calm and composed, in challenging situations, and take appropriate actions with little supervision. Current openings will work 6pm-2am or 7pm-3am EST. Aside from working with a great team we also offer great benefits:
As a customer support agent with Velocity, expect to:
This may be the job for you if you;
Source: https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d066c7d86d0166cb232b2825ff&id=8a7885ac798f717c0179a4ef14b37bc8&source=&lang=en |
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| May 25, 2021 |
| Administration Executive - Noida |
| Provana - Noida |
Roles and Responsibilities Transportation requests. Cab ordering for employees and record keeping. Seating plan check. Managing office requirement on working Saturday. Coordination with staff to ensure timely maintenance of the building. Must open for NIGHT SHIFT. Desired Candidate Profile Perks and Benefits Key Skills AdministrationExcelOffice AdministrationGeneral AdministrationMba FresherMS OfficeOffice CoordinationFacility Management Education- UG: PG:MBA/PGDM in Any Specialization Doctorate: Source: http://careers.provana.com/job-listings-administration-executive-provana-india-private-limited-noida-0-to-2-years-250521004046 |
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| May 25, 2021 |
| Urgent Requirement For Campaign Marketing Manager - Noida |
| Provana - Noida |
An Opportunity to Tip the Market: Provana is a next gen platform for process-intensive law firms, insurance agencies, accounts receivable agencies and the networked enterprises that employ their services. Provana serves the US market, where the Consumer Finance Protection Bureau (CFPB) and other regulatory authorities tightly regulate consumer interactions. Provana provides these industries a holistic SaaS platform to manage consumer interactions, analyze unstructured data via ML and NLP, ensure policy and regulatory compliance, integrate into their operational engines and combine all that with KPO services for a one stop shop solution. We have become the undisputed leader in some of our verticals, and quickly becoming a must have for many consumer-facing enterprises. The marketing muscle at Provana is at a very modest starting point, as weve just hired a CMO and started to put a focused marketing organization in place. The market is very hot and still much of it is greenfield. The competition has taken note of Provana s success and beginning to encroach on the market. We have a very capable Inside Sales and Sales Operations teams. Campaigns for us are emails and sequences in HubSpot. Not terrible, but not multi-channel integrated campaigns. A lot of room for upside. Role Description: This role is the lead demand gen marketer for Provana. A skilled marketing generalist, the ideal candidate will be an intelligent, positive and highly energetic individual who can use their full-stack marketing knowhow to create innovative campaigns and closely targeted lead generation opportunities. The successful candidate will rely on viral and guerilla techniques, social, video, mobile, and community marketing to generate awareness of Provana within narrowly targeted audiences in multiple verticals. Specifically, this role will encompass several key workstreams.
This individual will work closely with colleagues from Product Marketing, Content, Digital Marketing, Sales, Services, and the CMO. It is both an individual contributor and team leader role, with potential for growth as Provana continues to expand its product and market footprint. The key success metric for this role is the number of deals in pipeline attributed to marketing. Desired Skills
Desired Characteristics
Compensation: Provana recognizes the importance of the role to the company and is prepared to offer a very competitive compensation package to the right candidate. Keywords: Campaign marketing, demand generation, lead generation, field marketing, event marketing, software marketing, services marketing Key Skills demand generationMarketing ManagementCampaign marketing field marketingservices marketinglead generationevent marketingsoftware marketing Skills highlighted with ‘‘ are preferred keyskills Education- UG: PG:Post Graduation Not Required Doctorate: Source: http://careers.provana.com/job-listings-urgent-requirement-for-campaign-marketing-manager-provana-india-private-limited-noida-13-to-18-years-250521004558 |
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| May 25, 2021 |
| Portuguese Speaker Sales Engineer (Solution Consultant) - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. The Solutions Consultant will partner with the Sales team to promote and sell Centrical’s solutions by using a consultative approach to unlock customer needs, tailor demonstrations, and lead technical discussions. You’ll be working in a high-growth startup environment from your home office or at our New York City Headquarters in SoHo. Responsibilities:
Requirements:
Nice-to-have:
You’ll succeed in this role if…
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/portuguese-speaker-sales-engineer-solution-consultant/ |
| View More Show Me The Details |
| May 24, 2021 |
| Spanish Speaker Sales Engineer (Solution Consultant) - |
| Centrical - |
The Solutions Consultant will partner with the Sales team to promote and sell Centrical’s solutions by using a consultative approach to unlock customer needs, tailor demonstrations, and lead technical discussions. You’ll be working in a high-growth startup environment from your home office or at our New York City Headquarters in SoHo. Responsibilities:
Requirements:
Nice-to-have:
You’ll succeed in this role if…
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. Source: https://centrical.com/job/sales-engineer-solution-consultant/ |
| View More Show Me The Details |
| May 24, 2021 |
| Senior Accountant, Partner Payment - Bangalore |
| Dialpad - Bangalore |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition.Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution.With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Do you have a passion for numbers? Our Finance team is dedicated to solving business-critical problems while adapting to our massive growth and recent funding. You’ll work with a variety of teams across the company to provide financial insights—helping Dialpad operate with frugality. What you will achieve This role will own the monthly partner commission process from reviewing closed deals to preparing and accounting for related partner commission and SPIF payments. This hire will maintain the existing accrual, expense and deferred cost accounting schedules, and develop the same for new partners and deals onboarded in the period. The ideal candidate will be able to interpret data from multiple sources including Intacct (ERP), Salesforce, the production environment and partner contracts to arrive at accurate and timely accruals and reporting. The role will partner cross functionally with Deal Desk and Channel Sales to meet partner needs and clear hurdles along the way. In your first 30 days:
In your first 60 days:
By 90 days:
Who you are The ideal candidate will be a Chartered Accountant with 6+ years of experience with a proven track record of supporting US based teams and strong knowledge of US GAAP. Strong communication skills and the ability to build relationships among multiple teams within a physically remote environment will be key to success. Great attention to detail and a passion for meeting and beating deadlines with an energy to drive tasks to completion.
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5236669002 |
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| May 24, 2021 |
| Sales Project Manager - |
| Dialpad - |
Dialpad is the most modern business communications company in the industry. Our products range from conference calling, to phone systems to contact center solutions that are all built with the end-user in mind. We allow workers to be productive from anywhere on any device and have moved all the power of an on-premise phone system or contact center to the cloud to be accessed and used by modern workers in today’s Work from Anywhere environment. Who We Are At Dialpad, work isn’t a place you go, it's a thing you do. With offices in San Francisco, San Ramon, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney and Bangalore, we truly believe in finding the best talent everywhere. We also embrace the Work from Home movement and are just as happy hiring great talent from anywhere if they choose to work from home rather than in an office. With over $220 million in funding from OMERS Growth Equity, ICONIQ Capital, GV, Andreessen Horowitz, Felicis Ventures, Work-Bench, Scale Ventures and other top VCs, Dialpad attracts top engineers from companies like Microsoft and Google, and every member of our team plays an essential role in creating dynamic products that enable workers to be productive from anywhere! Responsibilities
Requirements
About Us Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started. There is no idea too crazy and no task too small — we work together to make things we’re proud of. Compensation amp; Equity Teamwork makes the dream work. We recognize that our dedicated team members are what make us successful. That’s why we offer competitive salaries in addition to stock options. Healthcare An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for all employees. Reimbursements We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Office Meals Bon Appetit! Enjoy catered lunches, free snacks amp; drinks (both healthy and unhealthy - no judgment!) Location, Location, Location San Francisco lt; gt; San Ramon lt; gt; Austin lt; gt; Raleigh lt; gt; Vancouver lt; gt; Kitchener lt; gt; Tokyo lt; gt; New York lt; gt; Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5179251002 |
| View More Show Me The Details |
| May 21, 2021 |
| Billing Associate (Telephone Expense Account Manager) - |
| Velocity - |
Velocity is currently seeking a Telephone Expense Associate to work with our customers telephone carriers. The position primary job function is to work in general clerical accounting, utilizing Microsoft Office, and proprietary software for all activities. This position also provides assistance to the accounting department by performing various accounting related tasks. This role helps provide an audit of customers carriers, service details and fees to identify opportunities to save money. Principal Duties and Responsibilities:
This job is a good fit for you if:
Qualifications, Experience and Education:
Source: https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d066c7d86d0166cb232b2825ff&id=8a7883a8784b99b1017860da6d8b2112&source=&lang=en |
| View More Show Me The Details |
| May 21, 2021 |
| Enterprise Customer Success Manager - New York |
| Dialpad - New York |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Instrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you will achieve
In your first 30 days:
In your first 60 days:
By 90 days:
Who you are First and foremost, you love working with customers and helping them realize value by achieving (or exceeding!) their goals. You know how to communicate clearly, use data to your advantage, and organize your time like a boss. Picking up new technology skills excites you, and even though you might not know much about cloud telephony right now, the idea of learning the ins and outs of Dialpad gets you pumped. You are a seasoned vet when it comes to Customer Success, and you geek out on exchanging best practices and tips with your team. Skills you will bring
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5248176002 |
| View More Show Me The Details |
| May 21, 2021 |
| Senior Professional Services Engineer - |
| Littlefish - |
Come and join the Littlefish team! Littlefish is a world-class, award-winning Managed IT and Cyber Security Services Company, delivered from our 24/7 UK service centres. Our purpose is to disrupt the conventional Managed IT Services models – where the usual suspects typically fail to perform, by delivering service solutions that are tailored to the precise needs of each organisation and communicated in clear and straightforward language. About the opportunity Littlefish is looking for a Senior Professional Services Engineer to join our team. As the Senior Professional Services Engineer, you will be responsible for providing industry standard expertise for the design and deployment of Microsoft and Microsoft Cloud solutions that meet or exceed our customer requirements. This will include high- and low-level documented solutions, design and installation as well as assisting in the planning and execution of all aspects within the project life cycle. You will also produce detailed, clear, consistent, and timely documentation whether for internal use or customer facing and, you will contribute to the ongoing technical skills development of yourself and your colleagues by knowledge sharing and mentorship. What we are looking for from you Significant experience in the design and deployment of Microsoft Cloud Solutions, including (but not limited too): Microsoft 365 Microsoft Azure IaaS and PaaS Microsoft Identity solutions (AD, Azure AD & Premium Features) Typically this would be demonstrated with 3 or more years of experience within a Managed Services Partner delivering these solutions and ideally holding the relevant certifications. Skilled with PowerShell and able to read & write scripts to deliver upon requirements. Demonstrable experience of core infrastructure technologies such as: Windows Server, DNS, DHCP, GPO, and Active Directory. Ability to work well in a diverse teams and work independently with self-propelled enthusiasm. Must hold a drivers licence and maintain a car in road worthy condition to allow flexibility for travel when needed. Benefits Training and development – the Littlefish Academy rewards you as you progress & learn Bonus schemes – ‘Starfish’ and Values Recognition Awards to those who go ‘above & beyond’ and exceed customer targets Casual dress policy and breakout facilities with table tennis and gaming Complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and more white’> Life at Littlefish When our employees and visitors experience our offices, they often comment on the “vibe” and “feel good factor” that they experience. This is the result of our #peoplematter approach to employment and is testament to the organisational culture we promote. Our approach is simple, we put our people first, every time and without hesitation. We have worked hard to create our culture and work harder to maintain and enhance it, to ensure Littlefish is the place to be for your career journey! Through employing the best people, and creating optimal working conditions, our customers get the best service. In a crowded market, often playing against much bigger competitors (think David and Goliath), we constantly need to stand out to continue growing. We have a very successful track record, working with a plethora of leading organisations. So, if you feel like you can make a tangible difference, apply today, and join us on the journey. Source: https://www.littlefish.co.uk/jobs/senior-professional-services-engineer/ |
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| May 18, 2021 |
| Senior Project Manager - |
| Littlefish - |
Come and join the Littlefish team! Littlefish is a world-class, award-winning Managed IT and Cyber Security Services Company, delivered from our 24/7 UK service centres. Our purpose is to disrupt the conventional Managed IT Services models – where the usual suspects typically fail to perform, by delivering service solutions that are tailored to the precise needs of each organisation and communicated in clear and straightforward language. About the opportunity Due to internal promotions and growth in our PMO function, we are looking for a Senior Project Manager to join our team. Reporting into the Head of PMO, the Senior Project Manager will be responsible for the “end to end” delivery of technical and business changes within Littlefish Professional Services projects, including: All project communications (Littlefish, customer and 3rd Party) RAID management Project change control Project, budget tracking and resource management. As the Senior Project Manager, you will be responsible for the delivery of technical and business change to customer environments to ensure project delivery to time, budget and quality with effective post project handover to customer and Littlefish Operations and Support teams. Senior Project Manager Duties and Responsibilities Provide effective communication to the customer, Littlefish, and 3rd Parties points of contact (where applicable) to ensure awareness of project status, activities, changes, issues and progress. Demonstrate excellence in reporting, documentation and all forms of communications with Littlefish and our clients to exhibit robust controls and governance of all aspects of Littlefish Professional Services projects. Ensure effective and timely identification, capture and management of project Risks, Assumptions, Issues and Dependencies. Ensure effective and timely management of project change with capture of change (scope / schedule / budget), definition of impact, management of acceptance and subsequent project plan and resource update. Act as a mentor to team members to cohesively grow the capabilities of the team and enhance the Project Management service offered by the Professional Services Team. What we are looking for from you As an experienced Senior Project Manager working within the IT Services industry, you must demonstrate experience: Successful delivery of several large business transformation / digital transformation projects. Excellent Workshop and Meeting facilitation, management and record keeping skills. Ability to manage and maintain technically complex projects with small and large pools of resource at ease. Ability to mentor and develop more junior members of the team to develop their skills and aptitude. Must be Prince 2 (Practitioner) certified. Typically, this level candidate should have six years of experience or more working within the IT Services Industry. Must have full driving licence and be willing to travel to client locations as required to complete project requirements Benefits Training and development – the Littlefish Academy rewards you as you progress & learn Bonus schemes – ‘Starfish’ and Values Recognition Awards to those who go ‘above & beyond’ and exceed customer targets Casual dress policy and breakout facilities with table tennis and gaming Complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and more white’> Life at Littlefish When our employees and visitors experience our offices, they often comment on the “vibe” and “feel good factor” that they experience. This is the result of our #peoplematter approach to employment and is testament to the organisational culture we promote. Our approach is simple, we put our people first, every time and without hesitation. We have worked hard to create our culture and work harder to maintain and enhance it, to ensure Littlefish is the place to be for your career journey! Through employing the best people, and creating optimal working conditions, our customers get the best service. In a crowded market, often playing against much bigger competitors (think David and Goliath), we constantly need to stand out to continue growing. We have a very successful track record, working with a plethora of leading organisations. So, if you feel like you can make a tangible difference, apply today, and join us on the journey. Source: https://www.littlefish.co.uk/jobs/senior-project-manager/ |
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| May 18, 2021 |
| Account Executive, SMB - Austin |
| Dialpad - Austin |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex, communications problems felt by everyone around the world. What you will achieve In your first 30 days: Discover Dialpad
In your first 60 days: Be a contributor
By 90 days: Be a leader
Who you are You have a passion and intrinsic motivation for sales and challenging the status quo. You have sales experience that thrives in a fast-paced working environment. You are a problem solver who proactively identifies opportunities for process, personal, and professional development. You recognize the elements of sales that are within your control and prioritize your time accordingly. You do the right thing, even when no one is watching. You are a Dialer. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5096861002 |
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| May 18, 2021 |
| Manager, Sales Development - Austin |
| Dialpad - Austin |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real-time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex, communications problems felt by everyone around the world. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are The people come first for you, and you’re intentional about building an inclusive culture for SDRs past, present, and future. The number one most important thing about your day to day is being there for your reps, and helping them find the path they’ll be most successful in. When presented with a problem, you automatically flip into a solution mindset and teach your reps to do the same. Creativity and innovation are valued, and the thing that makes you and your team members unique is uplifted and nurtured. You’ve never backed down from a challenge, and have a proven track record of perseverance in everything you do. Decisions are made with data in mind, but you never let over analysis get in the way of action and finding a path through the obstacle. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5153999002 |
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| May 18, 2021 |
| (Junior) Growth Marketing Manager*in (w/m/d) - Berlin |
| virtualQ - Berlin |
#GrowthHacking #Startup #Branding #Performance… Du willst im Marketing durchstarten, Dein kommunikatives Geschick sinnvoll einsetzten, suchst die Startup Laufbahn, interessierst Dich für Technology, willst analytisch Zusammenhänge verstehen, bist hartnäckig, überzeugst als Persönlichkeit und der Austausch mit Menschen inspiriert Dich? Als (Junior) Growth Marketing Manager*in (w/m/d) lernst du die Pain-Points der Customer Service Welt kennen! Du planst Marketing- und Marketing-Automation-Kampagnen, setzt diese eigenständig um, gewinnst so die Aufmerksamkeit unserer Zielgruppen und baust unsere Marke weiter auf. Dabei überzeugt Dein Content die Industrie durch schlagkräftige Argumente und neue Perspektiven von unserer innovativen Lösung. Du kannst es kaum abwarten, Deine Ideen in eigene Inhalte umzusetzen? Wir bieten Dir die Chance, Deine Stärken auszuleben und Power auf die Straße zu bringen. WER SUCHT HIER? Der virtuelle Voice Assistent von virtualQ wartet für den Anrufer von Service-Centern in der Warteschleife und informiert ihn, wenn er an der Reihe ist. Doch damit nicht genug! Als Multi-Channel-Sprach-Assistent beantwortet er automatisiert wiederkehrende Kundenanfragen und erspart Kunden die quälende Suche in langen FAQ-Texten. Auf Unternehmensseite ermöglichen intelligente Algorithmen die optimale Steuerung der eingehenden Anrufe im Service-Center. Mit dieser Enterprise Lösung begeistert virtualQ nicht nur Anrufer, sondern auch namhafte Unternehmen wie Gothaer, Capita und Haufe-Lexware. Zahlreiche nationale und internationale Auszeichnungen und die Finanzierung vom größten und aktivsten deutschen Venture Capital Fonds unterstreichen zudem den Erfolg von virtualQ. Kurz gesagt, Du wirst Teil eines tollen Unternehmens mit innovativen Produkten, von denen Du künftig die Welt begeistern wirst! MIT DIESEN TÄTIGKEITEN MACHST DU VIRTUALQ ZUM VERKAUFSSCHLAGER
DARAUF DARFST DU DICH FREUEN
MIT DIESEN SKILLS BIST DU UNSER*E TOP-KANDIDAT*IN (W/M/D)
WORAUF WARTEST DU NOCH? DEIN TRAUMJOB IST NUR EINEN KLICK ENTFERNT! Deine Ansprechpartnerin: Marie Mehr über virtualQ als Arbeitgeber erfährst du hier: https://virtualq.io/karriere/ Source: https://virtualq.softgarden.io//job/10281105/-Junior-Growth-Marketing-Manager-in-w-m-d-?jobDbPVId=27600040&l=de |
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| May 18, 2021 |
| Account Executive, Mid-Market - San Francisco |
| Dialpad - San Francisco |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real-time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex, communications problems felt by everyone around the world. What you will achieve As a Mid-Market Account Executive, you are a key part of the Dialpad Sales organization, uncovering, managing, and converting 50-1000 employee businesses to excited customers! In your first 30 days:
In your first 60 days:
By 90 days:
At 120 days, you will be fully expected to maintain 4X your pipeline coverage and are actively closing deals on a monthly basis Who you are Self-starter. Someone who embraces challenges and is naturally curious. You approach every day with the passion and work ethic that you see with successful entrepreneurs. You are an individual that truly appreciates the value of collaboration and is accustomed to winning and losing as a team. You have a passion for creating detailed business plans to reach predetermined goals and quotas. You possess a high acumen managing the entire sales cycle from finding a potential client to securing a deal. You have an uncanny ability to unearth new sales opportunities through networking and turning them into long-term partnerships. When tackling any project, your end goal is to leave it better than you found it. Skills you will bring
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/4896510002 |
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| May 18, 2021 |
| Solutions Architect - |
| Littlefish - |
Come and join the Littlefish team! Littlefish is a world-class, award-winning Managed IT and Cyber Security Services Company, delivered from our 24/7 UK service centres. Our purpose is to disrupt the conventional Managed IT Services models – where the usual suspects typically fail to perform, by delivering service solutions that are tailored to the precise needs of each organisation and communicated in clear and straightforward language. About the opportunity Littlefish is looking for a Solutions Architect to join us on our exciting journey! Reporting into the Chief Technology Officer, you will work as part of the Enterprise Architecture Services team. As the Solutions Architect, you will work with external clients & vendors, along with internal Service Account Managers and Business Development Managers to deliver strategy sessions to help customers develop their IT strategy and roadmap. The Solutions Architect will design, cost and present technical solutions for delivery to existing and potential future customers. This role will be based from home however, there will be travel to customers sites as and when needed. Solutions Architect Duties and responsibilities Work with internal and external stakeholders to gather requirements associated to solution design and services Deliver written technical solutions and provide architectural governance to customers Work along side the sales team to support the technical sales aspect and act as the focal point to resolve technical design issues as they occur during the project delivery phase Liaise with the Professional Services team to understand the effectiveness of the solutions provided and to understand if and how these can be improved Work with the Chief Technology Officer to continually improve the standards and methodologies for the solutions architecture practice What we are looking for from you Proven experience architecting systems built upon public cloud technologies (AWS/Azure/O365) 5+ years professional experience in IT services related field Excellent understanding of fundamental concepts such as platform availability, networking, security, authentication, virtualisation, and WAN technologies Good communication skills, both verbal and written Experience of producing high quality and accurate architectural and design documentation Ability to deliver customer presentations in a professional and consultative manner Benefits Training and development – the Littlefish Academy rewards you as you progress & learn Bonus schemes – ‘Starfish’ and Values Recognition Awards to those who go ‘above & beyond’ and exceed customer targets Casual dress policy and breakout facilities with table tennis and gaming Complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and more Life at Littlefish When our employees and visitors experience our offices, they often comment on the “vibe” and “feel good factor” that they experience. This is the result of our #peoplematter approach to employment and is testament to the organisational culture we promote. Our approach is simple, we put our people first, every time and without hesitation. We have worked hard to create our culture and work harder to maintain and enhance it, to ensure Littlefish is the place to be for your career journey! Through employing the best people, and creating optimal working conditions, our customers get the best service. In a crowded market, often playing against much bigger competitors (think David and Goliath), we constantly need to stand out to continue growing. We have a very successful track record, working with a plethora of leading organisations. So, if you feel like you can make a tangible difference, apply today, and join us on the journey. Here at Littlefish we’re committed to promoting and monitoring Equality, Diversity and Inclusion (EDI). By collating EDI data we can monitor both our workforce composition and recruitment and selection processes, which in turn gives us facts and figures around equal opportunities, our diversity demographic and how inclusive we are at every stage in the process. Littlefish has grown rapidly over the last few years and as we evolve it is important to us to be able to understand and respond to our current and future workforce. Our aim is to be able to categorically demonstrate our positive reach in line with the Equality Act. The data we capture as part of selection process will only be used for the purpose in which it is intended for (anonymous data reporting), will be stored centrally in our HR Department, disregarded in a timely manner and will not be used to form part of any decision making. Please complete the questions as part of your application (please note, each option has a ‘prefer not to say’) Source: https://www.littlefish.co.uk/jobs/solutions-architect/ |
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| May 17, 2021 |
| Associate Payroll Specialist - Austin |
| Dialpad - Austin |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Do you have a passion for numbers? Our Finance team is dedicated to solving business-critical problems while adapting to our massive growth and recent funding. You’ll work with a variety of teams across the company to provide financial insights—helping Dialpad operate with frugality. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are You are someone who is excited to continue their career in payroll with at least three years experience with payroll and benefits administration under their belt and/or bachelor’s degree in finance of business. Experience with systems including ADP WorkforceNow, Expensify, and BambooHR or other HRIS in combination with meticulous attention to detail, discretion for confidential data, intermediate excel skills, and willingness to dig in will be key for success in this role. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5234053002 |
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| May 17, 2021 |
| Construction and Facilities Manager - Chicago |
| Telnyx - Chicago |
The role: As our business continues to expand, Telnyx is seeking a Construction & Facilities Manager to oversee various construction projects at our current, and future, facilities. Our Construction & Facilities Manager will partner closely with our CEO & COO and provide guidance throughout the planning and building processes. In this role you need to:
You may be a fit for this role if you have:
Bonus points for:
What It Is Like To Work At Telnyx Telnyx is a complex machine with a simple purpose: connect people. We are an intelligent telephony engine, the beating heart of the Telnyx service that routes data along the pathways of our global, private network. We are drop-in APIs for hooking applications into our products, and an administrator portal that puts unprecedented control of configuring and orchestrating the Telnyx service into our customers’ hands. We’re also an organization of industry experts and engineers focused on solving problems and building solutions. We’re a concierge customer success team and a 24/7 support team. We’re a communications partner, focused on agile and endless innovation, not a telecom slogged in antiquated processes and anti-competitive regulation. We keep the conversation going: the always-on, omni-channel, enriched conversation that the modern world demands. Communications are coming untethered from devices, and more and more, they’re migrating into our everyday platforms: our social media, our work applications and our collaboration tools. But, that move started before there was infrastructure to support it—the modern internet will never offer the speed and consistency that real-time communications require. So, we built a network that does and a cloud platform tuned for real-time communications at every layer. Telnyx is the connective matrix, a worldwide nervous system, a high-speed rail tunneling through the information superhighway. We’re the foundation for calls, texts and messaging today, for the internet of things, augmented reality and “communitainment” tomorrow, and for whatever enterprising imaginations can dream up after that. We’re Telnyx. We’re the future of communications. At Telnyx, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Telnyx, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us . Source: https://boards.greenhouse.io/telnyx54/jobs/4525480003 |
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| May 17, 2021 |
| Change Manager - Nottingham |
| Littlefish - Nottingham |
Come and join the Littlefish team! Littlefish is a world-class, award-winning Managed IT and Cyber Security Services Company, delivered from our 24/7 UK service centres. Our purpose is to disrupt the conventional Managed IT Services models – where the usual suspects typically fail to perform, by delivering service solutions that are tailored to the precise needs of each organisation and communicated in clear and straightforward language. About the opportunity Are you looking for your next challenge? Do you have experience of working as a Change Manager within the IT space? This role may be for you! Littlefish are looking to add a Change Manager to our ever growing team! Reporting into the Head of Service Management, the main purpose of the Change Manager’s role is to lead the customer Change Advisory Board, ensuring adequate risk assessment and scheduling of technical changes and releases, ensuring all changes are fulfilled in line with customer agreed timescales and expectations. Change Manager Duties and Responsibilities Driving the efficiency and effectiveness of the Change Management processes Producing and acting upon management information, including SLA performance KPIs and reports to continually improve service quality Monitoring the effectiveness of change management and making recommendations for improvement Developing and maintaining the change management process where owned by Littlefish or providing input to client side process owners if applicable Reviewing and auditing the process Ensuring that all IT teams follow the change management processes for every change request Acting as an escalation point for the client and in support to the Littlefish Service Delivery Manager Stay appraised of industry best practice and where applicable introduce as part of continuous improvement What we are looking for from you Educated to A Level standard (or equivalent) ITIL Foundation (or equivalent) Experience in process level (Change, Request, Incident, Problem etc.) management Business experience gained in Service Management and/or technical delivery roles, across a range of customers ideally in a Managed Services environment Relationship building with mid to senior level members of a client organisation – gaining trust and confidence from customers Benefits = Training and development – the Littlefish Academy rewards you as you progress & learn = Bonus schemes – ‘Starfish’ and Values Recognition Awards to those who go ‘above & beyond’ and exceed customer targets = Casual dress policy and breakout facilities with table tennis and gaming = Complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and more Life at Littlefish When our employees and visitors experience our offices, they often comment on the “vibe” and “feel good factor” that they experience. This is the result of our #peoplematter approach to employment and is testament to the organisational culture we promote. Our approach is simple, we put our people first, every time and without hesitation. We have worked hard to create our culture and work harder to maintain and enhance it, to ensure Littlefish is the place to be for your career journey! Through employing the best people, and creating optimal working conditions, our customers get the best service. In a crowded market, often playing against much bigger competitors (think David and Goliath), we constantly need to stand out to continue growing. We have a very successful track record, working with a plethora of leading organisations. So, if you feel like you can make a tangible difference, apply today, and join us on the journey. Source: https://www.littlefish.co.uk/jobs/change-manager/ |
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| May 17, 2021 |
| EUC Engineer - Nottingham |
| Littlefish - Nottingham |
Come and join the Littlefish team! Littlefish is a world-class, award-winning Managed IT and Cyber Security Services Company, delivered from our 24/7 UK service centres. Our purpose is to disrupt the conventional Managed IT Services models – where the usual suspects typically fail to perform, by delivering service solutions that are tailored to the precise needs of each organisation and communicated in clear and straightforward language. About the opportunity Littlefish are seeking an EUC Engineer to join our growing Infrastructure and Operations team. As an EUC Engineer working within Infrastructure and Operations organisation, your core role would be to deliver both proactive management of the external end user estates and resolution of complex end user impacting incidents. The position of EUC Engineer will also require general AD system administration, management of SCCM and application deployment. EUC Engineer Duties and Responsibilities
What experience are we looking for?
What experience will make your application stand out?
Benefits
Life at Littlefish When our employees and visitors experience our offices, they often comment on the “vibe” and “feel good factor” that they experience. This is the result of our #peoplematter approach to employment and is testament to the organisational culture we promote. Our approach is simple, we put our people first, every time and without hesitation. We have worked hard to create our culture and work harder to maintain and enhance it, to ensure Littlefish is the place to be for your career journey! Through employing the best people, and creating optimal working conditions, our customers get the best service. In a crowded market, often playing against much bigger competitors (think David and Goliath), we constantly need to stand out to continue growing. We have a very successful track record, working with a plethora of leading organisations. So, if you feel like you can make a tangible difference, apply today, and join us on the journey. Source: https://www.littlefish.co.uk/jobs/euc-engineer/ |
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| May 17, 2021 |
| Problem Manager - Nottingham |
| Littlefish - Nottingham |
Come and join the Littlefish team! Littlefish is a world-class, award-winning Managed IT and Cyber Security Services Company, delivered from our 24/7 UK service centres. Our purpose is to disrupt the conventional Managed IT Services models – where the usual suspects typically fail to perform, by delivering service solutions that are tailored to the precise needs of each organisation and communicated in clear and straightforward language. About the opportunity Littlefish is recruiting for a Problem Manager to join our team. Reporting into the Problem Management Lead, the main purpose of the Problem Managers role is to resolve the causes of incidents and minimise the adverse impact of incidents caused by errors within the IT infrastructure. Problem Manager Duties and Responsibilities Driving the efficiency and effectiveness of the problem management processes Producing and acting upon management information, including SLA performance KPIs and reports to continually improve service quality Monitoring the effectiveness of problem management and making recommendations for improvement Developing and maintaining the problem management processes where owned by Littlefish or providing input to client side process owners if applicable Reviewing and auditing the problem management processes Ensuring that all IT teams follow the problem management processes for every problem record Acting as an escalation point for the client and in support to the Littlefish Service Delivery Manager Stay appraised of industry best practice and where applicable introduce as part of continuous improvement What we are looking for from you Educated to A Level standard (or equivalent) ITIL Foundation (or equivalent) Experience in process level (Problem, Request, Incident etc.) management Business experience gained in Service Management and/or technical delivery roles, across a range of customers ideally in a Managed Services environment Understands and identifies problems, analysing and helping to identify the appropriate solution. Is able to classify and prioritise problems, document their causes and implement remedies. Relationship building with mid-level members of an organisation – gaining trust and confidence from customers Benefits Training and development – the Littlefish Academy rewards you as you progress & learn Bonus schemes – ‘Starfish’ and Values Recognition Awards to those who go ‘above & beyond’ and exceed customer targets Casual dress policy and breakout facilities with table tennis and gaming Complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and more Life at Littlefish When our employees and visitors experience our offices, they often comment on the “vibe” and “feel good factor” that they experience. This is the result of our #peoplematter approach to employment and is testament to the organisational culture we promote. Our approach is simple, we put our people first, every time and without hesitation. We have worked hard to create our culture and work harder to maintain and enhance it, to ensure Littlefish is the place to be for your career journey! Through employing the best people, and creating optimal working conditions, our customers get the best service. In a crowded market, often playing against much bigger competitors (think David and Goliath), we constantly need to stand out to continue growing. We have a very successful track record, working with a plethora of leading organisations. So, if you feel like you can make a tangible difference, apply today, and join us on the journey. Source: https://www.littlefish.co.uk/jobs/problem-manager/ |
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| May 17, 2021 |
| Service Asset & Configuration Manager - Nottingham |
| Littlefish - Nottingham |
Come and join the Littlefish team! Littlefish is a world-class, award-winning Managed IT and Cyber Security Services Company, delivered from our 24/7 UK service centres. Our purpose is to disrupt the conventional Managed IT Services models – where the usual suspects typically fail to perform, by delivering service solutions that are tailored to the precise needs of each organisation and communicated in clear and straightforward language. About the opportunity Due to growth, Littlefish is looking for a Major Incident Manager to join our Service Management Office As the Major Incident Manager, you will report into the Major Incident Manager Lead and be responsible for the management, resolution, and fulfilment of all major incidents, across ALL organisations in scope of the process. This will include internal, third party and client resolver groups. This is a pivotal role for team, so we are looking for enthusiastic, passionate people with a can do attitude! If this is you, apply for this role and you could be part of a fast growing IT Managed Service Provider! Major Incident Manager Duties and Responsibilities
What we are looking for from you
Benefits Training and development – the Littlefish Academy rewards you as you progress & lear Bonus schemes – ‘Starfish’ and Values Recognition Awards to those who go ‘above & beyond’ and exceed customer targets Casual dress policy and breakout facilities with table tennis and gaming Complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and more Life at Littlefish When our employees and visitors experience our offices, they often comment on the “vibe” and “feel good factor” that they experience. This is the result of our #peoplematter approach to employment and is testament to the organisational culture we promote. Our approach is simple, we put our people first, every time and without hesitation. We have worked hard to create our culture and work harder to maintain and enhance it, to ensure Littlefish is the place to be for your career journey! Through employing the best people, and creating optimal working conditions, our customers get the best service. In a crowded market, often playing against much bigger competitors (think David and Goliath), we constantly need to stand out to continue growing. We have a very successful track record, working with a plethora of leading organisations. So, if you feel like you can make a tangible difference, apply today, and join us on the journey. Source: https://www.littlefish.co.uk/jobs/service-asset-configuration-manager/ |
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| May 17, 2021 |
| Software Engineer, iOS - |
| Dialpad - |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work.
Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The team The Mobile Engineering team is focused on building our native iOS and Android apps that enable teams to seamlessly work from anywhere. As a member of the Mobile Engineering team, you will build the products and features that will define the future of work and business communications. Our engineers are given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results.
What you will achieve In your first 30 days:
In your first 6 months:
By 1 year:
Who you are You are a Mobile Engineer who has worked on native mobile apps. You have a passion for building apps that have clean, maintainable, and scalable coding and architecture. You have a solid understanding of mobile software development principles and like to explore and research different architectures, frameworks, and libraries. You have worked cross functionally with teams across Product, Design, and Engineering with a focus on building stable, scalable apps.
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Wellness We offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/5260942002 |
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| May 14, 2021 |
| Technical Support - |
| Dialpad - |
Dialpad is the most modern business communications company in the industry. Our products range from conference calling, to phone systems to contact center solutions that are all built with the end-user in mind. We allow workers to be productive from anywhere on any device and have moved all the power of an on-premise phone system or contact center to the cloud to be accessed and used by modern workers in today’s Work from Anywhere environment. Who We Are At Dialpad, work isn’t a place you go, it's a thing you do. We not only build products to enable the everywhere worker, but we also are everywhere workers. With offices in San Francisco, San Ramon, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London and Bangalore, we truly believe in finding the best talent everywhere. We also embrace the Work from Home movement and are just as happy hiring great talent from anywhere if they choose to work from home rather than in an office. With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s Dialpad attracts top engineers from companies like Microsoft and Google, and every member of our team plays an essential role in creating dynamic products that enable workers to be productive from anywhere. Key Responsibilities
Key Requirements
Technical Requirements
Bonus Points (Preferred skills and knowledge)
About Us Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started. There is no idea too crazy and no task too small — we work together to make things we’re proud of. Compensation amp; Equity Teamwork makes the dream work. We recognize that our dedicated team members are what make us successful. That’s why we offer competitive salaries in addition to stock options. Healthcare An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for all employees. Reimbursements We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Location, Location, Location San Francisco lt; gt; San Ramon lt; gt; Austin lt; gt; Raleigh lt; gt; Vancouver lt; gt; Kitchener lt; gt; Tokyo lt; gt; New York lt; gt; Bangalore lt; gt; Sydney. From coast to coast, our offices are nestled in active and growing downtown areas Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5266836002 |
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| May 14, 2021 |
| Enterprise Customer Success Manager - New York |
| Dialpad - New York |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Instrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you will achieve
In your first 30 days:
In your first 60 days:
By 90 days:
Who you are First and foremost, you love working with customers and helping them realize value by achieving (or exceeding!) their goals. You know how to communicate clearly, use data to your advantage, and organize your time like a boss. Picking up new technology skills excites you, and even though you might not know much about cloud telephony right now, the idea of learning the ins and outs of Dialpad gets you pumped. You are a seasoned vet when it comes to Customer Success, and you geek out on exchanging best practices and tips with your team. Skills you will bring
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/5196658002 |
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| May 14, 2021 |
| APAC Alliance Director - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and, top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. Centrical is seeking an Alliance Director to join our New Business Incubation team. The successful candidate will be a proactive, motivated relationship builder with a strong business development skills and a partner activation background. Working with SAP, our premier partner, this position will require enablement and co-selling with the SAP Field Sales Teams. If you are ready for the excitement and challenge of building a new, channel-led, line of business, then this opportunity is for you. Responsibilities:
Requirements:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/anz-alliance-director/ |
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| May 13, 2021 |
| BDR Manager - |
| Centrical - |
Centrical offers performance and engagement solutions that help companies maximize the value of their employees. It leverages employee and customer data to blend real-time performance management with personalized microlearning and advanced gamification – providing employees with clear goals, the knowledge they need to achieve them and a motivation to excel. Centrical’s platform seamlessly integrates with all major enterprise systems and is deployed by some of the world’s leading organizations such as Microsoft, Novartis, SwissLife and Unilever. It delivers measurable and sustainable value for customers – such as shorter time to proficiency, improved employee productivity and reduced absenteeism and attrition. Centrical was named a 2019 Deloitte Technology Fast 500 EMEA Company, honored for its exceptional growth during the prior year. Also, Centrical was ranked 1st overall Culture Score vs. competitors by Comparably; recognized with the Comparably “Best Compensation” and “Best Benefits & Perks” Awards; Top 5% on Gender and Diversity Scores of similar sized companies, and top 5% CEO Performance in our peer group, with a CEO rating from employees of 98/100! We are a hard-working, fast-moving, growing company that has an encouraging, inclusive culture that makes for an enjoyable place to work. What we are looking for Centrical is looking for a passionate frontline manager to develop and manage our NYC based Enterprise Sales Development (SDR/BDR) team. As the SDR/BDR Manager, your focus will be ensuring your team is delivering repeatable & profitable pipeline and developing the Enterprise Sale Directors of Centrical. These two objectives are crucial in scaling the sales organization and providing a predictable revenue and hyper growth. You will measure SDR performance by their ability to connect with senior decision makers, develop pipeline, work with Sales Directors, Marketing and Enablement as well as to monitor, coach daily activity inputs such as calls & emails, and work with Sales leadership to ensure high quality SDR generated opportunities are closing. Your entrepreneurship will be a valuable contribution to developing Centrical’s GTM (Go to market) and sales strategy, increasing the size and impact of the team and establishing a culture of crisp execution. This role reports directly to our CRO. Responsibilities
Requirements:
Centrical is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Source: https://centrical.com/job/bdr-manager/ |
| View More Show Me The Details |
| May 13, 2021 |
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