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Talent Acquisition Manager - Noida |
Provana - Noida |
Job brief We are looking for a Recruitment Manager to design and oversee our companys hiring. What does a recruiting manager do? TA managers will work closely with our recruiters to manage sourcing, interviewing and employment processes. To be successful in this role, recruitment managers should have a HR academic background and experience screening and evaluating candidates. Candidates should also be knowledgeable about labor legislation. The ideal candidates is a team leader who is able to make effective decisions quickly. Ultimately, recruiting managers will manage our recruitment to ensure we hire qualified employees to meet our company’s current and future needs. Responsibilities
Requirements
Key Skills Bulk Hiring IT RecruitmentVolume Hiringrecruitment managementLeadership Hiring Skills highlighted with ‘‘ are preferred keyskills Education PG:Any Postgraduate Source: http://careers.provana.com/job-listings-talent-acquisition-manager-provana-india-private-limited-noida-10-to-15-years-240822000135 |
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Aug 23, 2022 |
Integrations Engineer - |
Dialpad - |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team If you enjoy tackling complex technological challenges, then our experienced IT team may be the team for you! We provide top-notch creative solutions to help our employees be productive and successful from anywhere. We help support the critical infrastructure, systems, and processes that Dialpad needs to stay agile and scalable for the future. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are A good knowledge and working experience on Boomi with Netsuite, Salesforce and Google Pub/Sub and other SAAS based applications as source systems and destination systems. Have a good knowledge of the Boomi SDLC . Good handle on Boomi deployments and version control. Expert in JSON, XML, CSV, EDI schemas. Good knowledge on java/groovy scripts. Ability to troubleshoot production issues and provide the root cause analysis of the issues. Good interpersonal and communication skills to interact with different team members in order to gather the requirements and ability to convert it to technical documents and develop the Boomi processes to successfully pass the acceptance criteria.Unit test different scenarios and prepare documentation for the same. Reconcile the data in case of errors and issues. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6253982002 |
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Aug 10, 2022 |
Salesforce Developer - |
Dialpad - |
Last update: 07/08/2022
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together.
Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do.
At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions.
Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The team If you enjoy tackling complex technological challenges, then our experienced IT team may be the team for you! We provide top-notch creative solutions to help our employees be productive and successful from anywhere. We help support the critical infrastructure, systems, and processes that Dialpad needs to stay agile and scalable for the future.
What you will achieve
We are hiring for a Salesforce.com Developer for our Salesforce CRM development Team that is responsible for the technology and services that support our Sales Representatives worldwide. Dialpad is looking for an adaptable, high performing, motivated and self-reliant individual who has direct experience in Salesforce.com application processes end to end. The individual will use a broad set of skills and experiences to ensure our international Sales teams receive quality services and products. As a Salesforce Developer at Dialpad - you'll be part of a passionate team of Salesforce Engineers and Systems Analysts who are responsible for keeping our platform running at high scale, speed, accuracy and reliability. You will work closely with the other team members to identify and implement validated methodologies and standards while participating in design reviews, and code walkthroughs. You will collaborate with the team to deliver valuable functionality to our internal customers within the framework of an agile environment.
What You'll Do:
Who You Are: Requirements:
By Day 30
You will learn about the Dialpad products, Company, and Org structure. You will have an understanding of our internal operations processes and will start to employ them. You will have an understanding of Dialpad’s primary business applications– including what we’ve built in Salesforce and other Sales support tools — and have worked with your manager to develop a plan to train up on applications you are not yet familiar with. You will have built relationships with key stakeholders in the Sales, Customer Ops, Professional Services, Channel amp; Partner Success and Business Operations teams. You will understand Diapad’s sales lifecycle and the various roles in Sales plays in the customer’s lifecycle. You will work with diverse teams across time zones while acting as an interface between the business, rev ops, IT and the greater systems teams. Develop strong understanding of the existing Salesforce implementations and integrations.
Day 60
Identify required features and functionalities needed for the implementation. Follow code, unit testing and deployment best practices and standards. Develop custom Salesforce solutions and reusable Lightning web components. Build integrations between Salesforce and external applications using API. Demonstrate new functionalities to stakeholders at the sprint reviews. You will be part of regular prioritization meetings with Sales, Customer Ops, Professional Services, Channel amp; Partner Success and Business Operations teams to understand opportunities for process and systems improvements and capture and document business requirements. You will groom user stories and process flows to support the development of technical solutions. You will have reviewed the backlog of Salesforce and other tool requests and will have shipped many process enhancements for Sales, Customer Ops, Professional Services, Channel amp; Partner Success and Business Operations teams. You will have a strong understanding of the business needs of Sales, Customer Ops, Professional Services, Channel amp; Partner Success and Business Operations teams , and you’ll prioritize and initiate larger strategic projects to stabilize and/or enhance their business applications and processes. Participate in code reviews and sprint planning/grooming and review sessions as a team. Day 90
Code and deploy features to users from the Agile sprint delivery. Proactively evaluate Salesforce platform to improve performance, stability, scalability, and extensibility of the systems. Document system and application architectures. You will support managing the strategic business systems projects using Jira and project management best practices – following a Design, Build, Test, Train, Deploy methodology. You will deliver strategic projects related to Sales, Customer Ops, Professional Services, Channel amp; Partner Success and business applications that align with company objectives and drive business outcomes, leading not only the technical system changes, but new process deployment. You will drive discussions within the team and cross-functionally around how we can improve our day-to-day operations and then implement the changes that add the most value with a KPI driven approach. You will act as a level-1 primary subject matter expert for internal systems and processes. You will have expanded your influence across the teams, driving process and improvements where appropriate. You will have supported the evaluation, design and architecture of the Sales, Customer Ops, Professional Services, Channel amp; Partner Success and Business Operations technology stack.
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6270521002 |
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Aug 5, 2022 |
Salesforce Support Analyst - |
Dialpad - |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together.
Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do.
At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions.
Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The team If you enjoy tackling complex technological challenges, then our experienced IT team may be the team for you! We provide top-notch creative solutions to help our employees be productive and successful from anywhere. We help support the critical infrastructure, systems, and processes that Dialpad needs to stay agile and scalable for the future.
What you will achieve
We are hiring for a Salesforce.com Support Analyst/Admin(SSA) for our Salesforce CRM development Team that is responsible for the technology and services that support our Sales Representatives worldwide. Dialpad is looking for an adaptable, high performing, motivated and self-reliant individual who has direct experience in Salesforce.com application processes end to end including CPQ and other Sales support tools.
As a SSA at Dialpad - you'll be part of a passionate team of Salesforce Engineers and Systems Analysts who are responsible for supporting the Salesforce CRM platform which integrates with financial and billing systems. They work closely with technology liaisons of various platforms to troubleshoot issues and engage on issue resolution. The SSA must be an excellent communicator and have the ability to handle a high volume of requests from customers with varying technical skills. They pay close attention to detail, are strong at problem solving and not afraid to chase down answers. They must be proficient at documenting new processes and understand the underlying business operations in order to support users administering Sales, CPQ and related systems,keeping our platform running at high scale, speed, accuracy and reliability. You will collaborate with the team to deliver valuable functionality to our internal customers within the framework of an agile environment.
Who you are Requirements:
Education and/or Experience:
By Day 30...
You will learn about the Dialpad products, Company, and Org structure. You will have an understanding of our internal operations processes and will start to employ them. You will have an understanding of Dialpad’s primary business applications– including what we’ve built in Salesforce and other Sales support tools — and have worked with your manager to develop a plan to train up on applications you are not yet familiar with. You will have built relationships with key stakeholders in the Sales, Customer Ops, Professional Services, Channel amp; Partner Success and Business Operations teams. You will understand Diapad’s sales lifecycle and the various roles in Sales plays in the customer’s lifecycle. You will work with diverse teams across time zones while acting as an interface between the business, rev ops, IT and the greater systems teams. You will be hands-on working on the ticketing system to close all the on-demand jira support tickets.
Day 60...
You will be part of regular prioritization meetings with Sales, Customer Ops, Professional Services, Channel amp; Partner Success and Business Operations teams to understand opportunities for process and systems improvements and capture and document business requirements. You will develop user stories and process flows to support the development of technical solutions. You will have reviewed the backlog of Salesforce and other tool requests and will have shipped many process enhancements for Sales, Customer Ops, Professional Services, Channel amp; Partner Success and Business Operations teams. You will have a strong understanding of the business needs of Sales, Customer Ops, Professional Services, Channel amp; Partner Success and Business Operations teams , and you’ll prioritize and initiate larger strategic projects to stabilize and/or enhance their business applications and processes. You will support the Sales, Customer Ops, Professional Services, Channel amp; Partner Success and Business Operations teams with day-to-day systems requests. You will continue working on the ticketing system to close all the on-demand jira tickets.
Day 90...
You will support managing the strategic business systems projects using Jira and project management best practices – following a Design, Build, Test, Train, Deploy methodology. You will deliver strategic projects related to Sales, Customer Ops, Professional Services, Channel amp; Partner Success and business applications that align with company objectives and drive business outcomes, leading not only the technical system changes, but new process deployment. You will drive discussions within the team and cross-functionally around how we can improve our day-to-day operations and then implement the changes that add the most value with a KPI driven approach. You will act as a level-1 primary subject matter expert for internal systems and processes. You will have expanded your influence across the teams, driving process and improvements where appropriate. You will have supported the evaluation, design and architecture of the Sales, Customer Ops, Professional Services, Channel amp; Partner Success and Business Operations technology stack. You will continue working on the ticketing system to close all the on-demand jira tickets. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/5550947002 |
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Aug 5, 2022 |
HR Manager APAC - Bangalore |
Dialpad - Bangalore |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human About The Role At Dialpad, we believe that the People Experience team is an invaluable resource to the overall health of the organization. Our team cares deeply about employee experience and we work hard to help our teams, employees amp; leaders thrive beyond all expectations. If you are passionate about employee experience, you want to be challenged and you want to work with a supportive, energetic, and generally awesome team, then we’d love to hear from you! Responsibilities:
About You:
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6204888002 |
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Aug 4, 2022 |
Provana looking For Freshers/Experienced candidates - Noida |
Provana - Noida |
Hi Job Seeker, Provana is looking forward for freshers/experienced for Blended process ! Process- Blended (Chat 80%- Voice 20%) Salary- till 25K in hand Shift- Night Roles and Responsibilities
Desired Candidate Profile
Perks and Benefits
pls. share resume to vaishali.gautam@provana.com, or call at 9717915005 for interview. Key Skills blended process night shiftUS ShiftcallingInbound CallsInternational Voice Process Skills highlighted with ‘‘ are preferred keyskills Education UG:Any Graduate Source: http://careers.provana.com/job-listings-provana-looking-for-freshers-experienced-candidates-provana-india-private-limited-noida-0-to-2-years-040822003555 |
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Aug 4, 2022 |
Software Engineer - Professional Services - Bangalore |
Dialpad - Bangalore |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The team Instrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company. Using your problem-solving skills, creative development abilities and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are: You're a customer centric, development minded person who has a deep comprehension of Python, Java Script, PHP and Developing integration solutions using Rest APIs. You really enjoy technical challenges that come with onboarding new clients. You enjoy having a voice and being a team player. Benefits
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6294128002 |
View More Show Me The Details |
Aug 3, 2022 |
NOC Support Specialist - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture. At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team You will contribute to our global PSTN NOC team by monitoring real-time communications, performing fault isolation, tracking issues, and communicating with our engineering teams about platform issues. What you will achieve In your first 30 days: The first 30 days is centered around development and training on technologies used by the Dialpad platforms. This includes call flows, providers, cloud infrastructure and implementations. In your first 60 days: The next 30 days focuses on guided fault handling and confidence development. During this time the main focus is to develop the skills needed to carry out job duties with little to no supervision and to understand escalation policies and procedures. By 90 days: The next 30 days you will be expected to handle incidents and escalations on your own. This includes opening tickets with telephone carriers, engineering and support teams as needed. Follow thru on incident resolution, new carrier onboarding and improvement projects as needed. Who you are We are looking for skilled seasoned NOC professionals who have experience in telephone networks (specifically with SIP and VoIP), IP networking knowledge, call reporting and analysis, gathering data thru SQL and incident management. The ideal candidate will have 4+ years experience in a voice NOC position. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6039308002 |
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Aug 3, 2022 |
Senior Web Developer, SEO - Bangalore |
Dialpad - Bangalore |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work.
Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $2.2 billion valuation and over $420 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team The Web Engineering team is focused on our highly visible and impactful marketing website. As a member of the web engineering team you’ll work closely with our designers, content creators, SEO and conversion optimization teams to build out our global web presence. You’ll have a hand in building out a world class web experience for prospective customers to learn about our company and start their experience as a Dialpad customer. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are You’re a Senior Web Developer who will help us design, develop and optimize the next generation of features for the Dialpad website. You have a wealth of prior experience optimizing web pages, solving SEO-related issues related to coding and site performance, and ensuring web pages and website structures are in line with SEO best practices. You have an excellent analytical and technical aptitude with proven ability to solve complex problems and have an ability to understand business requirements and translate them into technical requirements.. Additionally, you’ve worked on large projects with multiple cross functional teams where you regularly contribute ideas to meet business objectives. You will play a critical part in defining and building our website, while working closely with a team of designers, product managers and other engineers. Skills and Qualities:
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6075767002 |
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Aug 2, 2022 |
Software Engineer - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture. At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. The integrations team builds integrations between Dialpad and third party products to speed up our customer’s workflows and give them a customized experience. Engineers have a huge impact and will build directly customer facing integrations. We build our integrations in an independent microservice and codebase using Dialpad’s public APIs. We use a common integrations layer to enable faster development of integrations with less duplication. This is a full stack engineering team providing both frontend and backend engineering opportunities.
What you will achieve In your first two months:
In your first six months:
After six months:
Who you are You enrich the team through your engineering experience. We don’t mind if you come from a frontend, backend, or any other engineering background, as long as you are excited to learn and contribute to the team. You care about the customer experience and would love to build integrations that are easy to use, maintain, and make our customer’s lives easier. Our tech stack Backend
Frontend
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6285956002 |
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Aug 1, 2022 |
Software Engineer - Professional Services - Bangalore |
Dialpad - Bangalore |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The team Instrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company. Using your problem-solving skills, creative development abilities and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are: You're a customer centric, development minded person who has a deep comprehension of Python, Java Script, PHP and Developing integration solutions using Rest APIs. You really enjoy technical challenges that come with onboarding new clients. You enjoy having a voice and being a team player. Benefits
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6022483002 |
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Jul 27, 2022 |
Senior Quality Assurance Engineer - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The Team Great products are identified by their superior quality and for this reason, great organizations have a very engaged QA team. Our Customers rely on us for their most critical communications; their sales calls, their support lines, their all-hands team meetings. They trust us to be worldwide, responsive, scalable, and always available. And our QA team plays a very key role in maintaining that trust while we ship big and often. This is a great opportunity to work closely with a dynamic team of QA Engineers and contribute to establishing a Test Center of Excellence at Dialpad, whose goal is to provide QA know-how and the Test frameworks for the organization and manage test environments, test data, and test environment virtualization. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are You are someone who has a deep passion for technical testing with strong fundamentals in software design and experience in building scalable testing frameworks. You are excited to contribute to increasing release confidence with comprehensive testing. You demonstrate competency and expertise in Mobile Testing and Mobile Test Automation frameworks. You are confident in your ability to share your knowledge with others and are very comfortable working across geographies. Our ideal candidate would have hands-on expertise with Mobile App Testing of SaaS-based Products and Services. VoIP, Telecommunication Systems, and Communication technologies including WebRTC or SIP-based service would be a definite plus. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6289943002 |
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Jul 26, 2022 |
Integrations Engineer - |
Dialpad - |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team If you enjoy tackling complex technological challenges, then our experienced IT team may be the team for you! We provide top-notch creative solutions to help our employees be productive and successful from anywhere. We help support the critical infrastructure, systems, and processes that Dialpad needs to stay agile and scalable for the future. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are A good knowledge and working experience on Boomi with Netsuite, Salesforce and Google Pub/Sub and other SAAS based applications as source systems and destination systems. Have a good knowledge of the Boomi SDLC . Good handle on Boomi deployments and version control. Expert in JSON, XML, CSV, EDI schemas. Good knowledge on java/groovy scripts. Ability to troubleshoot production issues and provide the root cause analysis of the issues. Good interpersonal and communication skills to interact with different team members in order to gather the requirements and ability to convert it to technical documents and develop the Boomi processes to successfully pass the acceptance criteria.Unit test different scenarios and prepare documentation for the same. Reconcile the data in case of errors and issues. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6206523002 |
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Jul 22, 2022 |
Team Leader For US Process - |
Provana - |
Requirement DetailsJob Title/Designation: Team Leader Operations - US Process Employment Type: Full Time, Permanent Job description Work Experience /Knowledge
Key Responsibilities / Duties :
Experience: 5 to 10 years For an Interview call - Vikas Kumar 9910901004 mail on Vikas.kumar@provana.com Key Skills Team Handling Team ManagementQuality AuditLeadershipClient Relationship ManagementManagementBusiness Process Improvementus processLeadership SkillsTeam BuildingManagement SkillsSix Sigma InitiativesQuality Assurancecommunication skillsQuality Control Skills highlighted with ‘‘ are preferred keyskills Education UG:Any Graduate Source: http://careers.provana.com/job-listings-team-leader-for-us-process-provana-india-private-limited-noida-ghaziabad-delhi-ncr-4-to-9-years-220722000069 |
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Jul 21, 2022 |
Manager of Deal Desk - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Do you have a passion for numbers? Our Finance team is dedicated to solving business-critical problems while adapting to our massive growth and recent funding. You’ll work with a variety of teams across the company to provide financial insights—helping Dialpad operate with frugality. What you will achieve
In your first 30 days:
In your first 60 days:
By 90 days:
Who you are We are looking for a team member with 6 to 10 years of Individual Experience and 2 years People Management Experience that is not afraid to fail and when they do (it happens), they learn from it and move on quickly and coach others on avoiding the same mistakes. In addition, we want a roll up your sleeves team member that wants to continue to learn in this role and is passionate about providing world class customer support. We need a partner that is willing to share their expertise with the teams we support and is willing to go above and beyond to help our customers and internal teams. Skill and will are key in this role, however, we want someone that can own this role and as you grow can share your knowledge with current and future team members as we are a critical part of the Finance team that supports the teams around the world in closing deals towards common goals! Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6253982002 |
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Jul 21, 2022 |
NOC Support Specialist - |
Dialpad - |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team You will contribute to our global PSTN NOC team by monitoring real-time communications, performing fault isolation, tracking issues, and communicating with our engineering teams about platform issues. What you will achieve In your first 30 days: The first 30 days is centered around development and training on technologies used by the Dialpad platforms. This includes call flows, providers, cloud infrastructure and implementations. In your first 60 days: The next 30 days focuses on guided fault handling and confidence development. During this time the main focus is to develop the skills needed to carry out job duties with little to no supervision and to understand escalation policies and procedures. By 90 days: The next 30 days you will be expected to handle incidents and escalations on your own. This includes opening tickets with telephone carriers, engineering and support teams as needed. Follow thru on incident resolution, new carrier onboarding and improvement projects as needed. Who you are We are looking for skilled seasoned NOC professionals who have experience in telephone networks (specifically with SIP and VoIP), IP networking knowledge, call reporting and analysis, gathering data thru SQL and incident management. The ideal candidate will have 4+ years experience in a voice NOC position. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6208571002 |
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Jul 15, 2022 |
Software Engineer, Integrations - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture. At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. The integrations team builds integrations between Dialpad and third party products to speed up our customer’s workflows and give them a customized experience. Engineers have a huge impact and will build directly customer facing integrations. We build our integrations in an independent microservice and codebase using Dialpad’s public APIs. We use a common integrations layer to enable faster development of integrations with less duplication. This is a full stack engineering team providing both frontend and backend engineering opportunities.
What you will achieve In your first two months:
In your first six months:
After six months:
Who you are You enrich the team through your engineering experience. We don’t mind if you come from a frontend, backend, or any other engineering background, as long as you are excited to learn and contribute to the team. You care about the customer experience and would love to build integrations that are easy to use, maintain, and make our customer’s lives easier. Our tech stack Backend
Frontend
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6238061002 |
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Jul 13, 2022 |
Software Engineer - Professional Services - Bangalore |
Dialpad - Bangalore |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The team Instrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company. Using your problem-solving skills, creative development abilities and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are: You're a customer centric, development minded person who has a deep comprehension of Python, Java Script, PHP and Developing integration solutions using Rest APIs. You really enjoy technical challenges that come with onboarding new clients. You enjoy having a voice and being a team player. Benefits
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6210957002 |
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Jul 12, 2022 |
Software Engineer - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture. At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. The integrations team builds integrations between Dialpad and third party products to speed up our customer’s workflows and give them a customized experience. Engineers have a huge impact and will build directly customer facing integrations. We build our integrations in an independent microservice and codebase using Dialpad’s public APIs. We use a common integrations layer to enable faster development of integrations with less duplication. This is a full stack engineering team providing both frontend and backend engineering opportunities.
What you will achieve In your first two months:
In your first six months:
After six months:
Who you are You enrich the team through your engineering experience. We don’t mind if you come from a frontend, backend, or any other engineering background, as long as you are excited to learn and contribute to the team. You care about the customer experience and would love to build integrations that are easy to use, maintain, and make our customer’s lives easier. Our tech stack Backend
Frontend
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6236390002 |
View More Show Me The Details |
Jul 12, 2022 |
Software Engineer, Integrations - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture. At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. The integrations team builds integrations between Dialpad and third party products to speed up our customer’s workflows and give them a customized experience. Engineers have a huge impact and will build directly customer facing integrations. We build our integrations in an independent microservice and codebase using Dialpad’s public APIs. We use a common integrations layer to enable faster development of integrations with less duplication. This is a full stack engineering team providing both frontend and backend engineering opportunities.
What you will achieve In your first two months:
In your first six months:
After six months:
Who you are You enrich the team through your engineering experience. We don’t mind if you come from a frontend, backend, or any other engineering background, as long as you are excited to learn and contribute to the team. You care about the customer experience and would love to build integrations that are easy to use, maintain, and make our customer’s lives easier. Our tech stack Backend
Frontend
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6069027002 |
View More Show Me The Details |
Jul 11, 2022 |
Software Engineer - |
Dialpad - |
Work Beautifully As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Dialpad’s Platform Engineering organization is responsible for building and maintaining the telephony platform that supports all of our cloud native products and services: Talk, Contact Center, Sales Dialer, Video Conferencing. Every day, millions of people across the world use our platform for communicating effectively and efficiently. Platform Engineering teams focus on areas of backend infrastructure that can scale seamlessly across both in-house and public cloud datacenters. You will also build state of the art systems that enable fast deployment, provide proactive monitoring and alerting for the platform, improving developer productivity and more. As a Software engineer, in this high impact role, you will create software solutions to streamline migration of existing applications and services to the kubernetes platform. Additionally you will build an kubernetes environment suited for real-time communications, which includes fleet orchestration, auto-scaling, network path monitoring, health checks, and log aggregation. You will monitor and tune robust systems capable of handling 10x our ever-growing traffic! What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are Software Engineer with 7+ years of experience with working in large products with clear ownership/accountability. You have a solid foundation in computer science, with strong competencies in data structures, algorithms, and software design You love to develop easy-to-use, scalable, robust, high volume interactive applications You have the ability to quickly learn different technologies and programming languages You are comfortable in a small, intense and high-growth start-up environment You have a BE, MS, or PhD in Computer Science or related technical discipline (or equivalent) Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6125102002 |
View More Show Me The Details |
Jul 8, 2022 |
Software Engineer - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture. At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. The integrations team builds integrations between Dialpad and third party products to speed up our customer’s workflows and give them a customized experience. Engineers have a huge impact and will build directly customer facing integrations. We build our integrations in an independent microservice and codebase using Dialpad’s public APIs. We use a common integrations layer to enable faster development of integrations with less duplication. This is a full stack engineering team providing both frontend and backend engineering opportunities.
What you will achieve In your first two months:
In your first six months:
After six months:
Who you are You enrich the team through your engineering experience. We don’t mind if you come from a frontend, backend, or any other engineering background, as long as you are excited to learn and contribute to the team. You care about the customer experience and would love to build integrations that are easy to use, maintain, and make our customer’s lives easier. Our tech stack Backend
Frontend
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6238061002 |
View More Show Me The Details |
Jul 8, 2022 |
QA Manager – System and Functional Test - Bengaluru |
Dialpad - Bengaluru |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real-time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Workbench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The Team Great products are identified by their superior quality and for this reason, great organizations have a very engaged QA team. Our customers rely on us for their most critical communications, their sales calls, their support lines, and their all-hands team meetings. They trust us to be worldwide, responsive, scalable, and always available. And our QA team plays a very key role in maintaining that trust while we ship big and often. This is a great opportunity to lead a dynamic team of QA Engineers and contribute to establishing a Test Center of Excellence at Dialpad, whose goal is to provide QA know-how and Test frameworks for the organization, and manage test environments, test data, and test environment virtualization. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are As the QA manager, you will be responsible to lead, mentor and expand the Dialpad System and Functional Test team in Bangalore. You will also be responsible for influencing the Automated testing capability and the technical execution of the QA roadmap of your team, working on high-impact technical problems. You will also help improve the QA processes, and develop and enforce best practices to enable the team to build scalable, robust amp; reliable Test solutions You will need to work closely with the Director of Quality to prioritize test automation solutions for both product engineering and the feature roadmap of the company. You are expected to be confident in your ability to share your knowledge with others and are very comfortable working across geographies. Our ideal candidate would have between 14 to 16 years of qualitative work experience and would be expected to have hands-on expertise in building Systems and Functional test solutions. We expect the candidate to have a proven ability to direct and improve quality programs, reducing escape defects and improving overall efficiency and productivity. Highly adept at developing and implementing test strategies, operational procedures, and quality methodologies to support the development and release of Dialpad Product apps. Excellent personal and communication skills. Prior experience with VoIP, Video, OTT, and Telecommunication Systems is a plus. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6120560002 |
View More Show Me The Details |
Jul 4, 2022 |
QA Manager – System and Functional Test - Bengaluru |
Dialpad - Bengaluru |
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real-time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Workbench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The Team Great products are identified by their superior quality and for this reason, great organizations have a very engaged QA team. Our customers rely on us for their most critical communications, their sales calls, their support lines, and their all-hands team meetings. They trust us to be worldwide, responsive, scalable, and always available. And our QA team plays a very key role in maintaining that trust while we ship big and often. This is a great opportunity to lead a dynamic team of QA Engineers and contribute to establishing a Test Center of Excellence at Dialpad, whose goal is to provide QA know-how and Test frameworks for the organization, and manage test environments, test data, and test environment virtualization. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are As the QA manager, you will be responsible to lead, mentor and expand the Dialpad System and Functional Test team in Bangalore. You will also be responsible for influencing the Automated testing capability and the technical execution of the QA roadmap of your team, working on high-impact technical problems. You will also help improve the QA processes, and develop and enforce best practices to enable the team to build scalable, robust amp; reliable Test solutions You will need to work closely with the Director of Quality to prioritize test automation solutions for both product engineering and the feature roadmap of the company. You are expected to be confident in your ability to share your knowledge with others and are very comfortable working across geographies. Our ideal candidate would have between 14 to 16 years of qualitative work experience and would be expected to have hands-on expertise in building Systems and Functional test solutions. We expect the candidate to have a proven ability to direct and improve quality programs, reducing escape defects and improving overall efficiency and productivity. Highly adept at developing and implementing test strategies, operational procedures, and quality methodologies to support the development and release of Dialpad Product apps. Excellent personal and communication skills. Prior experience with VoIP, Video, OTT, and Telecommunication Systems is a plus. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6028876002 |
View More Show Me The Details |
Jun 30, 2022 |
Integrations Engineer - |
Dialpad - |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team If you enjoy tackling complex technological challenges, then our experienced IT team may be the team for you! We provide top-notch creative solutions to help our employees be productive and successful from anywhere. We help support the critical infrastructure, systems, and processes that Dialpad needs to stay agile and scalable for the future. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are A good knowledge and working experience on Boomi with Netsuite, Salesforce and Google Pub/Sub and other SAAS based applications as source systems and destination systems. Have a good knowledge of the Boomi SDLC . Good handle on Boomi deployments and version control. Expert in JSON, XML, CSV, EDI schemas. Good knowledge on java/groovy scripts. Ability to troubleshoot production issues and provide the root cause analysis of the issues. Good interpersonal and communication skills to interact with different team members in order to gather the requirements and ability to convert it to technical documents and develop the Boomi processes to successfully pass the acceptance criteria.Unit test different scenarios and prepare documentation for the same. Reconcile the data in case of errors and issues. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6097389002 |
View More Show Me The Details |
Jun 27, 2022 |
Senior Quality Assurance Engineer - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The Team Great products are identified by their superior quality and for this reason, great organizations have a very engaged QA team. Our Customers rely on us for their most critical communications; their sales calls, their support lines, their all-hands team meetings. They trust us to be worldwide, responsive, scalable, and always available. And our QA team plays a very key role in maintaining that trust while we ship big and often. This is a great opportunity to work closely with a dynamic team of QA Engineers and contribute to establishing a Test Center of Excellence at Dialpad, whose goal is to provide QA know-how and the Test frameworks for the organization and manage test environments, test data, and test environment virtualization. What you will achieve In your first 30 days:
In your first 60 days:
By 90 days:
Who you are You are someone who has a deep passion for technical testing with strong fundamentals in software design and experience in building scalable testing frameworks. You are excited to contribute to increasing release confidence with comprehensive testing. You demonstrate competency and expertise in Mobile Testing and Mobile Test Automation frameworks. You are confident in your ability to share your knowledge with others and are very comfortable working across geographies. Our ideal candidate would have hands-on expertise with Mobile App Testing of SaaS-based Products and Services. VoIP, Telecommunication Systems, and Communication technologies including WebRTC or SIP-based service would be a definite plus. Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6211038002 |
View More Show Me The Details |
Jun 22, 2022 |
Mobile Production Support Engineer, Android - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to thrive. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll do at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. What you will achieve In your first 30 days:
In your first 90 days:
In your first 6 months:
By 1 year:
You love learning how things work and figuring out thorny problems. You are a good communicator who likes helping people. You consistently thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. You have prior experience working in production support across multiple applications. You’re an expert at proactively identifying potential issues, and resolving customer issues. Soft Skills and experience:
Tech skills:
Regarding our stack: You don’t need to know everything but have some experience with software development and be willing to learn. Our Android stack:
Our non-mobile product stack:
Benefits
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6185886002 |
View More Show Me The Details |
Jun 17, 2022 |
Mobile Production Support Engineer, Android - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to thrive. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll do at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. What you will achieve In your first 30 days:
In your first 90 days:
In your first 6 months:
By 1 year:
You love learning how things work and figuring out thorny problems. You are a good communicator who likes helping people. You consistently thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. You have prior experience working in production support across multiple applications. You’re an expert at proactively identifying potential issues, and resolving customer issues. Soft Skills and experience:
Tech skills:
Regarding our stack: You don’t need to know everything but have some experience with software development and be willing to learn. Our Android stack:
Our non-mobile product stack:
Benefits
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/6208571002 |
View More Show Me The Details |
Jun 16, 2022 |
Manager of Deal Desk - |
Dialpad - |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Do you have a passion for numbers? Our Finance team is dedicated to solving business-critical problems while adapting to our massive growth and recent funding. You’ll work with a variety of teams across the company to provide financial insights—helping Dialpad operate with frugality. What you will achieve
In your first 30 days:
In your first 60 days:
By 90 days:
Who you are We are looking for a team member with 6 to 10 years of Individual Experience and 2 years People Management Experience that is not afraid to fail and when they do (it happens), they learn from it and move on quickly and coach others on avoiding the same mistakes. In addition, we want a roll up your sleeves team member that wants to continue to learn in this role and is passionate about providing world class customer support. We need a partner that is willing to share their expertise with the teams we support and is willing to go above and beyond to help our customers and internal teams. Skill and will are key in this role, however, we want someone that can own this role and as you grow can share your knowledge with current and future team members as we are a critical part of the Finance team that supports the teams around the world in closing deals towards common goals! Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6097332002 |
View More Show Me The Details |
Jun 13, 2022 |
Mobile Production Support Engineer, Android - Bengaluru |
Dialpad - Bengaluru |
Work Beautifully Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together. Our People. Our Culture At Dialpad, we believe that when the right people come together, anything is possible. We’ve created an incredible, passionate, and welcoming culture that truly makes Dialpad an amazing place to work. We also place equity, balance, and belonging at the heart of everything we do. At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for anywhere workers—we are anywhere workers. With offices in the Bay Area, Austin, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore to support our hybrid workers, and remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their different perspectives and contributions. Join The Movement After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to thrive. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll do at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. What you will achieve In your first 30 days:
In your first 90 days:
In your first 6 months:
By 1 year:
You love learning how things work and figuring out thorny problems. You are a good communicator who likes helping people. You consistently thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. You have prior experience working in production support across multiple applications. You’re an expert at proactively identifying potential issues, and resolving customer issues. Soft Skills and experience:
Tech skills:
Regarding our stack: You don’t need to know everything but have some experience with software development and be willing to learn. Our Android stack:
Our non-mobile product stack:
Benefits
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Meals amp; Transportation Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Source: https://boards.greenhouse.io/dialpad/jobs/5991992002 |
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Jun 6, 2022 |
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