Job Description:

About the team

The global sales team is made up of Sales Development, Channel, Enablement, SMB, Mid-Market, and Enterprise—all teaming with unbridled passion and grit. Our team helps businesses solve complex communications issues experienced by many around the world.

Your role

As our Head of Sales, Japan, you’ll own  the strategy and execution of all revenue segments for Japan.  You’ll lead a team of account executives with the goal to accelerate the adoption of the Dialpad platform for all business users in all segments.  You’ll also help motivate, coach and guide the team, monitor team member performance, develop account plans and work cross functionally to win in large accounts, develop target account lists with our partner SoftBank, provide weekly forecast updates, conduct sales presentations, and work closely with other partners in the region such as Google, Salesforce, and others. 

This position reports to our EVP, Global Sales and is expected to be based in our Tokyo, Japan office. 

What you’ll do

• Direct and mentor a team of high performing Account Executives to uncover new business opportunities and expand with existing customers
• Actively participate in the sales cycle to bring sales leadership and strategic support
• Plan and deliver sales strategies to meet and exceed sales projections
• Create, experiment and implement new ways of engaging with prospects and partners by working with our Channels team to increase win rates and provide an amazing full-cycle customer experience
• Assist and coach Account Executives in all phases of the selling process to achieve agreed-upon targets and performance metrics
• Oversee leads and pipeline management
• Analyze data and work with cross-functional counterparts to improve the product's vision and drive growth initiatives and market insights
• Serve as leadership sponsor to large accounts and help drive key executive relationships 
• Optimize resources and budget by partnering with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products
• Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team to become future leaders for the organization.

Skills you’ll bring

• BA/BS degree or equivalent practical experience.
• 5-8 + years of sales experience, preferably in the B2B SaaS space
• 3 + years people management experience
• Ability to work independently and prioritize effectively and balance multiple, disparate work streams
• Excellent analytical and problem-solving skills
• Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports
• Brings a strong work ethic; takes the initiative and think creatively to get the job done
• Ability to speak Japanese and English fluently and assist with translation when needed.

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and  equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and all the required insurance for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.