|Company:||Dialpad||Location:||San Francisco, California, United States|
|Posted:||Monday, April 5, 2021|
As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition.
Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work.
Who we are
At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution.
With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex, communications problems felt by everyone around the world.
Our Mid-Market Sales managers are the top people in the company in this function. As your Director I will serve as a mentor that can 1) give you transparency into my role if you plan to advance your career in leadership, 2) change your role to help increase the scope of responsibility/influence if you are performing and that is your goal, 3) create an environment where you can perform and be fulfilled.
What you will achieve
You will become a strong vocal advocate for your reps’ success, resource your team, empower your team to make an impact without friction, remove any blockers to team success, lead and foster collaboration amongst the team to align on a strategy that maximizes our impact in the market.
In your first 90 days:
Typical work week for Managers and Account Executives:
Manager Work Week:
1on1s / team meetings
1 hr session with each AE + 30 min of prep each
Getting on live calls with your AEs and helping them win deals
2-3 calls per day
Providing team and individual coaching environments:
Mock pitches, batting cages, written call feedback, etc
Researching your business, optimizing sales process/strategy, AE performance analysis, identifying opportunities/risks
Working with your director and other stakeholders on ways to develop and uplevel your skills as a leader
Expense reports, internal dept meetings (HR, marketing, ops, etc)
Lunch, breaks, bio breaks, texting the SO
Who you are:
You bring your authentic self to work each day and embrace your unique qualities, traits, and skills that make you who you are. You lead from confident humility and extend patience and empathy to others. You are excited to utilize metrics and methodology to manage your team effectively and achieve success as a collective. You appreciate structure and operate in accordance with standard processes and procedures to streamline workflows and increase productivity. You communicate with transparency and believe in honest communication.
We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.
Compensation and Equity
Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.
Healthcare and Wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!
Equity, Balance, and Belonging
At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Flexible Work Accommodations
These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy.
We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.