|Company:||Douglas Jackson||Location:||Lichfield, Staffs, United Kingdom|
|Posted:||Thursday, May 10, 2018||Closing:||Monday, June 25, 2018|
|Employment Type:||Permanent, Full Time|
|Hours Per Week:||40|
|Yearly Earnings:||25,000.00 GBP|
Role: Team Leader
Salary: £25k + Market Leading Benefits + Excellent Working Environment
One of the UK's largest and well known law firms are looking to recruit a Team Leader for their outstanding offices in Manchester.
This Award winning firm are currently looking for a team leader to join their new client services team to influence and motivate a team of 15-20 advisors. You will need to ensure that your team are offering world class customer service by allocating workloads, complaints handling and performance management. Daily management will include: coordinating training with stakeholders and conducting one to ones. You will be confident in challenging process and ways of working to provide better experiences for the firms clients and your team as a whole.
The successful candidate will ideally have:
- Legal qualification/ in depth legal experience
- Customer Service experience
- Excellent written and verbal communication skills
- Be able to multitask and have good time management skills
- Excellent organisational skills
- Strong communication skills
- Experience of team management would be an advantage
A Team Leader is responsible for their team, ensuring that they understand the importance of their role within the business and are advocates for the brand.
In return, you will receive a competitive salary and market leading benefits. You will work out of the firm’s prestigious Manchester offices.
To apply for this position please forward a copy of your CV to: firstname.lastname@example.org or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.
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Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.
Douglas Jackson are working as an Employment Agency in respect of this vacancy.
All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.
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