Job Description:

About the team

The Channel Team is part of the global Dialpad Sales team. The global Sales team is made up of Sales Development, Channel, Enablement, SMB, Mid-Market and Enterprise teams - All teaming with unbridled passion and grit. Our Sales team works closely with our Channel Partners to help businesses solve complex communications problems felt by companies around the world. 

Dialpad’s National Channel Manager will be responsible for managing Strategic Partnerships with Technology Solutions Distributors and National Solution Providers with the goal of further accelerating and developing Dialpad’s Channel Program. In this role, you’ll combine your business development and account management skills to expand and strengthen Dialpad’s partnership with the TSD and their partner ecosystem. You’ll leverage your communication and presentation skills, both virtually and in-person,  to train and enable partners on Dialpad. Your attention to detail and ability to analyze data will allow you to build and execute an evolving GTM strategy. 

Dialpad’s Channel Team plays an essential role in growing pipeline, revenue and mindshare in the partner ecosystem. This team collaborates closely with Sales, Enablement and Marketing to constantly improve our GTM strategy and deliver a best in class Channel Program.

Your role

As a National Channel Manager, you’ll further accelerate and develop Dialpad’s Channel Program. You’ll work closely with the AVP, National Partnerships and Channel Sales leaders on GTM strategies specific to the territory and TSD. You’ll also help create partner recruitment and development initiatives with the goal of increasing new partner activation. In addition, you’ll work with the Channel Marketing team to manage annual sponsorships and oversee pre/post event activity to ensure a ROI. 

This position reports to our AVP, National Partnerships and has the opportunity to be based remote or within one of our primary hub offices. 

What you’ll do 

• Own the relationship with the Technology Solutions Distributor
• Build and execute strategic GTM business plans to grow and develop the existing partnership by increasing pipeline, revenue and mindshare amongst the partner ecosystem
• Partner with Sales, Enablement and Marketing to deliver a best in class partner program
• Drive new partner activation through recruitment and territory development initiatives

Skills you’ll bring

• 5+ years Channel Account Management experience
• Recent experience working for an emerging tech company, preferably in the UCaaS and CCaaS industry.
• In-depth knowledge and experience with recruiting and onboarding partners, value added resellers and Technology Solutions Distributors. 
• Has met and exceeded own direct sales goals
• Must show proven methodology to prospect and build pipeline
• Proven track record of sustained over performance against sales quota and pipeline goals

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.